TO

TUNDE O'CONNOR

Calificación General
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(687 reviews)
78

SH
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Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/29/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
the service was good
they did a very good timely service it is to bad it is such a ride to get there.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 12/01/2017 06:00 AM


 We greatly appreciate you taking the time to share your kind words with us.

It's official! 6 times in a row!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

Cliente verificado
St. Augustine, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/27/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Nice people
Yes
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 11/27/2017 02:48 PM

Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

SB
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Steve B.
Green Cove Springs, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/25/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Timely, professional, pleasant experience
Great customer service. Great job from all aspects
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 11/26/2017 09:10 AM


 Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

 Happy Holidays from all of us!

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

HM
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Heinz M.
Ponte Vedra, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/24/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Very friendly
Service is always great!
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 11/24/2017 03:20 PM


 We thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

PL
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Paula L.
Saint Augustine, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/24/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Very freindly
Great
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 11/24/2017 07:09 AM

Thank you for sharing your kind words with us and your continued loyalty to Hyundai of St Augustine.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

MS
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Mark S.
Orange Park, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/22/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Everthing was great.
Everything was great
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 11/22/2017 01:12 PM


 We thank you for sharing your service experience with us and Happy Thanksgiving from all of us at Hyundai of St Augustine.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

Cliente verificado
Atlantic Beach, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/20/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Honesty, service, friendliness
Wasn’t serviced on the 15th, but the 8th. Love the nitrogen in the tires, feels like I am floating/rolling on clouds
No Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 11/22/2017 06:19 AM

Thank you for sharing your service experience with us. We agree not only does Nitrogen help increase your fuel mileage and wear on your tires, it helps the ride.

We are Thankful to have such wonderful guests. Happy Thanksgiving from our Service and Parts Teams!

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

Cliente verificado
Saint Augustine, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/20/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
great job
they took their time to check if everything is ok with my car, the timing and their effort to make my car safe
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 11/22/2017 06:15 AM


We greatly appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine.

 We are to have such wonderful guests. Happy Thanksgiving from our Service and Parts Teams!

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

Cliente verificado
St. Augustine, FL
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
11/18/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Oil Change
Service done quickly.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 11/20/2017 06:05 AM


 Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine. 

 Happy Thanksgiving to you from all of us.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

Cliente verificado
Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5
11/17/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Ok
Ok
No Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 11/20/2017 06:35 AM

Thank you for sharing your service experience. Tunde, your service consultant will be following up with you to see where we failed. 
 
 Happy Thanksgiving from all of us here at Hyundai of St Augustine.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

JC
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Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/17/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Jack
Customer oriented.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 11/20/2017 06:09 AM

Hello Jack,

 Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine.

 Happy Thanksgiving from our Service Team.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

TC
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Toby C.
Palatka, FL
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
11/16/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Very good
Yes great
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 11/16/2017 01:23 PM


 Thank you for sharing your service experience with us. Please let us know how we can earn that 5 star on your next visit.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

JS
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James S.
Athens, GA
2015 Hyundai Genesis Co
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/14/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Excellent Service as always!
I had the service done in St Augustine because your service dept is much better than the service dept at the dealership in Athens, GA where I live. I wish you could make the Athens service work as efficiently as the one in St Augustine!
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 11/15/2017 07:54 AM


 We greatly appreciate you taking the time to share your kind words with us and the 5 star rating. Our service team enjoys reading how we are doing.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

GM
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Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/13/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great service in a timely manner.
I not only had my car serviced bit I traded it in for a new one....Shawn is a great salesman and person...thank you
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 11/14/2017 12:46 PM


 We thank you for sharing your service and sales experiences with us and your continued loyalty to Hyundai of St. Augustine.
Congratulations on your new vehicle.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

ER
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Elizabeth R.
St. Augustine, FL
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
11/13/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
The woman that waited on me.
The woman that helped went above and beyond to do whatever she could for me. She really helped me and was very nice person. Roger has helped me with making an appointment.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 11/13/2017 01:00 PM


 Thank you for taking the time to share your service experience with us. Please let us know on your next visit how to earn that 5th star.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

RD
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Ralph D.
Palm Coast, FL
2014 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/09/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
People make the service positive. All of your advisors are top notch.
Found out I required a battery. While I have not advanced as fast as battery prices, the service advisor was very informative and I left happy. Checking the prices around on batteries, all was realistic. They also threw in the oil change which again shows this Hyundai dealership is second to none.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 11/09/2017 12:12 PM


 We greatly appreciate you taking the time to share your service experiences with us and your long time continued loyalty to Hyundai of St Augustine.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

Cliente verificado
2013 Hyundai Sonata Hyb
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/08/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Friendly
Friendly
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 11/08/2017 06:26 AM


 We greatly appreciate you sharing your 5 star rating with us and your kind words.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

Cliente verificado
Saint Augustine, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/07/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
It is effiient, comfortable, technicians very polite & patient.
It is a greaat dealership, a fantastic product & great service department.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 11/08/2017 06:22 AM


 We greatly appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

KA
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Kathleen A.
St. Augustine, FL
2014 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/07/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service at Hyundai of St. Augustine
Great service with explanations of everything they did. Recommend highly!
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 11/07/2017 11:36 AM


 We greatly appreciate reading your kind words and your continued loyalty to Hyundai of St Augustine.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

ST
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Stephen T.
Saint Augustine, FL
2017 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/06/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great service
Excellent
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 11/07/2017 05:34 AM


 We thank you for sharing your service experience with us and your continued loyalty to Hyundai of St. Augustine.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.