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TUNDE O'CONNOR

Hyundai of St. Augustine
Calificación General
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(687 reviews)
78

Reseñas de TUNDE O'CONNOR

Cliente verificado
Palm Coast, FL
2015 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/11/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Friendly
Bill in service is outstanding. Also,all the service write ups are very good
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 01/12/2018 07:15 AM

Thank you for sharing your service experiences with us and your continued loyalty to Hyundai of St Augustine. We agree, Bill while not only being a Platinum Certified Technician, he is an outstanding part of our service team.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
TO
TUNDE O'CONNOR
MA
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Mario A.
Ormond Beach, FL
2017 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/11/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
They were fast and nice. That makes me HAPPY
All is OK
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 01/12/2018 07:07 AM


 Thank you for sharing your kind words with us and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
TO
TUNDE O'CONNOR
KS
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Kaye S.
Orange Park, FL
2017 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/11/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great Service
This is my second Santa Fe Sport I purchased and have had serviced at Hyundai of St. Augustine. They do not recommend something be done to your vehicle that isn't necessary. This is why I continue to drive 50 miles for service.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 01/11/2018 07:35 AM

Thank you for taking the time to share your experiences with us and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
TO
TUNDE O'CONNOR
CS
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Carol S.
Hastings, FL
2017 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/10/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Best Dealership in Town.
Always treated so good when I come in and have my car service.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 01/10/2018 06:17 AM

 Thank you for sharing your kind words with us and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
TO
TUNDE O'CONNOR
DB
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David B.
Palm Coast, FL
2017 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/10/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great service
Friendly and knowledgeable employees
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 01/10/2018 06:14 AM

We appreciate hearing your kind words and the 5 star rating.
Happy new year from our family to yours.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
TO
TUNDE O'CONNOR
DG
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David G.
St. Augustine, FL
2014 Hyundai Accent
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/09/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Good service
Keep up the good work.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 01/10/2018 06:09 AM

Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
TO
TUNDE O'CONNOR
BG
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Barbara G.
Palm Coast, FL
2012 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/08/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great staff
Everyone at this facility is too quality professionals and it's a pleasure working with all of them.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 01/08/2018 11:38 AM

Thank you for sharing your service experiences with us and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
TO
TUNDE O'CONNOR
MM
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Marjorie M.
Apopka, FL
2014 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/06/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great Customer Service
People was very welcoming. The are very respectful and I was attended immediately. The service in my car was done right. It was overall a great experience. I am looking forward to come back to the same place.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 01/08/2018 06:17 AM


 We greatly appreciate you taking the time to share your kind words with us and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
TO
TUNDE O'CONNOR
TW
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Thomas W.
Jacksonville, FL
2017 Hyundai Santa Fe S
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
01/03/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Got a little upset later
Good Morning,
I was impressed that it was determined my battery was bad even thought I hadn't experienced any problems. I was told it would be replaced under warranty so I was very pleased. A week or two passed and I received a call from the service tech telling me that the warranty claim had been denied and it would cost me a couple of hundred dollars. In my life I've never paid that much for a battery and was wondering if they were replacing some of the lead with gold plates. No opportunity to purchase a cheaper battery else where and that, to say the lease, troubled me, trying to be nice here. Perhaps for this battery that is the going price but the circumstances surrounding this really troubled me.

I like Hyundai and won't allow this one time to direct my business anywhere else but it certainly has gotten my attention. When I recommend, and I will, I'll also tell this story.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 01/05/2018 12:48 PM

Thank you for taking the time to share your service experiences with us. Our apologies for warranty not covering your battery and we appreciate your understanding.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
TO
TUNDE O'CONNOR
MB
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Michael B.
Ponte Vedra, FL
2016 Hyundai Genesis
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/02/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Maintenance service
They (maintenance department) do exactly what I want done professionally, in a minimum maintenance time, and at a cost that is affordable.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 01/02/2018 11:53 AM

Thank you for taking the time to share your service experiences with us and your continued loyalty to Hyundai of St Augustine.
Happy new year!

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
TO
TUNDE O'CONNOR
Cliente verificado
St. Augustine, FL
2017 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/01/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Friendly staff
Took good care of me and the vehicle.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 01/02/2018 05:47 AM


 Thank you for sharing your continued loyalty to Hyundai of St Augustine. Happy new year.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
TO
TUNDE O'CONNOR
Cliente verificado
Elkton, FL
2016 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/01/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great customer service and nice people
The people at Hyundai of St Augustine are very pleasant.
They send us updates to remind us that's it's time for the car to be serviced that's a plus. When we purchased the car Mike was so helpful. It was a pleasure to have met him.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 01/02/2018 05:46 AM

 We greatly appreciate reading your kind words and your continued loyalty to Hyundai of St Augustine. Happy new year!

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
TO
TUNDE O'CONNOR
Cliente verificado
Saint Augustine, FL
2014 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/01/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Good treatment
Whether I just need a question answered, air in tires, oil change, warranty work or detailing the Service people are very accommodating.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 01/02/2018 05:37 AM


 Thank you for sharing your service experiences with us and your continued loyalty to Hyundai of St Augustine.
Happy new year!

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
TO
TUNDE O'CONNOR
Cliente verificado
Saint Augustine, FL
2015 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/31/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great
Great service
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 01/02/2018 05:36 AM


 Thank you for the 5 star rating and your continued loyalty to Hyundai of St Augustine. Happy new year!

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
TO
TUNDE O'CONNOR
WL
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William L.
Ormond Beach, FL
2017 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/31/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Better than my previous Hyndai dealership.
In one two words Honest and Sincere.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 01/02/2018 05:35 AM


 Thank you for sharing your kind words with us and your continued loyalty to Hyundai of St Augustine. Happy new year!

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
TO
TUNDE O'CONNOR
Cliente verificado
St. Augustine, FL
2010 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/30/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Professional, reliable service.
Service personnel are always professional and pleasant. Service completed swiftly and right the first time.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 12/30/2017 04:04 PM

We thank you for sharing your service experiences with us and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
TO
TUNDE O'CONNOR
Cliente verificado
St. Augustine, FL
2017 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/29/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Dependable and friendly
Very happy with service
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 12/30/2017 04:03 PM

Thank you for sharing your kind words with us and the 5 star rating. Happy new year from all of us!!

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
TO
TUNDE O'CONNOR
MM
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Morris M.
Ponte Vedra Beach, FL
2015 Hyundai Genesis
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/28/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Outstandidng Service
Given the holiday rush I had the wrong day for my service. No problem, the car was serviced, washed and I was sent off very happy. This is the service I have come to expect from Hyundai of St. Augustine.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 12/28/2017 11:59 AM


 We appreciate you taking the time to share your kind words with us and the 5 star rating. Happy New Year.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
TO
TUNDE O'CONNOR
Cliente verificado
Saint Augustine, FL
2016 Hyundai Tucson
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
12/28/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Made me do this
I thought I was just filling out a survey and now I am made to fill this in.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 12/28/2017 10:17 AM


 Thank you for taking the time to share your service experience with us and our apologies for the extra time needed to complete the battery testing and replacement. Happy new year.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
TO
TUNDE O'CONNOR
Cliente verificado
Saint Augustine, FL
2017 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/01/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great!
Thank you!!!
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 12/01/2017 06:00 PM


 Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

Happy Holidays from all of us!!

It's official Now 6 Quarters in a row!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
TO
TUNDE O'CONNOR
SR
STEVE RISLEY
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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