Reseñas de TRAVIS KUHN

Michael C.

Hemet, CA

2011 Hyundai Sonata

12/19/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Standing behind their recall

I'm happy to report that they stood behind there recall obligations

Recomendado

CARLOS V., Service Manager de Temecula Hyundai respondió el 12/26/2019 08:27 AM

Thank you for the great 5 star review. We appreciate the positive review.

Carlos Velasco
Service Manager
(951)699-6807

Empleados con los que trabajó

TRAVIS KUHN

Cliente verificado

Sun City, CA

2010 Hyundai Genesis

12/13/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Smog Testing Service

This dealership is truly a classy operation, but lacks the honesty about certain features of it's product...battery to radio*phone & computer monitor systems. My 2010 Genesis was purchased in March 2016 and serviced by Temecula Hyundai. Dec. 2017 a smog test was requested by DMV. Battery service was performed Sept. 2017 and my hands free phone feature was no longer responsive and the computer monitor system was also affected. My Smog Test failed in 2017 & 2019, ask why? I couldn't get an honest answer as to why the computer monitor system could not be corrected by the dealership..to this day I still have no reasonable explanation.

No Recomendado

Empleados con los que trabajó

TRAVIS KUHN

Michael R.

Temecula, CA

2012 Hyundai Genesis Coupe

12/11/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Your staff has always been superb.

You have a very caring and competent staff.

Recomendado

CARLOS V., Service Manager de Temecula Hyundai respondió el 12/11/2019 05:19 PM

Thank you for coming in to see us and having your vehicle serviced with us. We appreciate your business. I hope you have a great holiday.

Carlos Velasco
Service Manager
(951)699-6807

Empleados con los que trabajó

TRAVIS KUHN

Lisa G.

Lake Elsinore, CA

2017 Hyundai Santa Fe Sport

12/05/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Excellent Service Dept!

As always I received 5 star treatment from the service department! Grateful every time I come in that I chose Temecula Hyundai

Recomendado

CARLOS V., Service Manager de Temecula Hyundai respondió el 12/11/2019 05:14 PM

Thank you for coming in to see us and having your vehicle serviced with us. We appreciate your business. I hope you have a great holiday.

Carlos Velasco
Service Manager
(951)699-6807

Empleados con los que trabajó

TRAVIS KUHN

Vickki T.

Wildomar, CA

2019 Hyundai Santa Fe

12/04/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Closer to home

Friendly and courteous.

Recomendado

CARLOS V., Service Manager de Temecula Hyundai respondió el 12/11/2019 04:59 PM

Thank you for the great review. We appreciate your business and hope you have a great holiday.

Carlos Velasco
Service Manager
(951)699-6807

Empleados con los que trabajó

TRAVIS KUHN

Jeremy B.

Lake Elsinore, CA

2019 Hyundai Ioniq Electric

12/03/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

100% satisfied

I have nothing but great things to say about Temecula Hyundai. Paul in parts at Travis in service have always been the best....

Recomendado

CARLOS V., Service Manager de Temecula Hyundai respondió el 12/04/2019 07:56 AM

Thank you for the review. We appreciate your business. Happy holidays.

Carlos Velasco
Service Manager
(951)699-6807

Empleados con los que trabajó

TRAVIS KUHN

Lee P.

Homer, AK

2013 Hyundai Santa Fe

12/03/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Pleased with communications

I scheduled my repair and received numerous reminders of when I had my appointment. Upon arrival check in was timely and I received a call telling me what needed to be done and an estimate of time for completion. Job was completed within estimated time. Repair was timely and efficient.

Recomendado

CARLOS V., Service Manager de Temecula Hyundai respondió el 12/04/2019 07:55 AM

Thank you for the review. We appreciate your business. Happy holidays.

Carlos Velasco
Service Manager
(951)699-6807

Empleados con los que trabajó

TRAVIS KUHN

Steve C.

Fallbrook, CA

2018 Hyundai Santa Fe

11/26/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Always great service

Been coming here for 6 years and never been disappointed. Travis is especially skilled at customer service.

Recomendado

CARLOS V., Service Manager de Temecula Hyundai respondió el 12/04/2019 07:53 AM

Thank you for the review. We appreciate your business. Happy holidays.

Carlos Velasco
Service Manager
(951)699-6807

Empleados con los que trabajó

TRAVIS KUHN

Carmen M.

Winchester, CA

2012 Hyundai Sonata

11/22/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Hyundai Service

All the staff at Temecula Hyundai are so pleasant, kind and very professional! Make you feel right at home for best service.

Recomendado

CARLOS V., Service Manager de Temecula Hyundai respondió el 11/25/2019 12:37 PM

Thank you so much for the great 5 star review. We appreciate your business.

Carlos Velasco
Service Manager
(951)699-6807

Empleados con los que trabajó

TRAVIS KUHN

Alan H.

Menifee, CA

2015 Hyundai Sonata

11/19/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Good Service

Good to better service from the previous Hyundai location where my car had been serviced in the past 5 years.

Recomendado

CARLOS V., Service Manager de Temecula Hyundai respondió el 11/20/2019 09:22 AM

Thank you for the great 5 star review.

Carlos Velasco
Service Manager
(951)699-6807

Empleados con los que trabajó

TRAVIS KUHN

Linda C.

Oceanside, CA

2017 Hyundai Elantra

11/13/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Coils were replaced

Thanks for taking care of this under warranty. Appreciate the great service.

Recomendado

CARLOS V., Service Manager de Temecula Hyundai respondió el 11/14/2019 11:15 AM

Thank YOU for allowing us to take care of your vehicle. We appreciate your business.

Carlos Velasco
Service Manager
(951)699-6807

Empleados con los que trabajó

TRAVIS KUHN

Roy B.

Temecula, CA

2017 Hyundai Elantra

11/04/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Good service

Check in easy, service is quick. Waiting room offers coffee and bottled water.

Recomendado

CARLOS V., Service Manager de Temecula Hyundai respondió el 11/05/2019 08:12 AM

I am glad your visit with us was quick and easy. This is the kind of survey we look for from every customer. Thank you again.

Carlos Velasco
Service Manager
(951)699-6807

Empleados con los que trabajó

TRAVIS KUHN

Dennis K.

Menifee, CA

2018 Hyundai Santa Fe Sport

10/31/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Hyundia Service

Great Service, Great People, Great waiting area. Everyone in the service Dept. are friendly and helpful. The work being done gets done on time , and done right.

Recomendado

CARLOS V., Service Manager de Temecula Hyundai respondió el 11/05/2019 07:58 AM

Thank you for the raving review. I am very happy to see that you had a great experience.

Carlos Velasco
Service Manager
(951)699-6807

Empleados con los que trabajó

TRAVIS KUHN

Tracy C.

Temecula, CA

2013 Hyundai Santa Fe Sport

10/31/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Friendly

I had my car diff replaced under my CarMax warranty. Great work by Hyundai.

Recomendado

CARLOS V., Service Manager de Temecula Hyundai respondió el 10/31/2019 01:51 PM

Thank you for coming in to see us. I am so glad that we took care of your needs.

Carlos Velasco
Service Manager
(951)699-6807

Empleados con los que trabajó

TRAVIS KUHN

Jan J.

Menifee, CA

2017 Hyundai Sonata

10/30/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Sonata Maintenance

read previous statements

Recomendado

CARLOS V., Service Manager de Temecula Hyundai respondió el 10/30/2019 10:54 AM

I am so very sorry about your last visit. Please let me know what had happened so that i may have a conversation with the employees that came in contact with you. I always want to know what we can do to better customers experiences.

Carlos Velasco
Service Manager
(951)699-6807

Empleados con los que trabajó

TRAVIS KUHN

Ray E.

Menifee, CA

2016 Hyundai Sonata

10/28/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

my review

Great service delivered by friendly staff

Recomendado

CARLOS V., Service Manager de Temecula Hyundai respondió el 10/29/2019 07:44 AM

Thank you for coming in to see us. We appreciate your business.

Carlos Velasco
Service Manager
(951)699-6807

Empleados con los que trabajó

TRAVIS KUHN

Neda R.

Escondido, CA

2019 Hyundai Ioniq Electric

10/24/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Red carpet experience

Very friendly staff and best customer service

Recomendado

CARLOS V., Service Manager de Temecula Hyundai respondió el 10/25/2019 03:16 PM

Thank you for the perfect score on the survey. I am very glad that you feel we are friendly. Thank you again for the 5 start.

Carlos Velasco
Service Manager
(951)699-6807

Empleados con los que trabajó

TRAVIS KUHN

Cliente verificado

Temecula, CA

2014 Hyundai Sonata

10/22/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Maintenance

Excellent service and honest staff that is Carlos our service advisor.

Recomendado

CARLOS V., Service Manager de Temecula Hyundai respondió el 10/22/2019 10:46 AM

Thank you for the survey. We are very happy we earned a 5 star review.

Carlos Velasco
Service Manager
(951)699-6807

Empleados con los que trabajó

TRAVIS KUHN

Joanne P.

Lake Elsinore, CA

2012 Hyundai Elantra

10/16/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Poor maintenance

Did not complete brake work

No Recomendado

CARLOS V., Service Manager de Temecula Hyundai respondió el 10/17/2019 10:05 AM

Thank you for the feedback. I will be looking into the last service and see what may have happened on the brake inspection. I will be in contact with you shortly to resolve the concern with the brakes.

Carlos Velasco
Service Manager
(951)699-6807

Empleados con los que trabajó

TRAVIS KUHN

Carol E.

Temecula, CA

2017 Hyundai Elantra

10/16/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Greeting

When I arrived about 7:30 AM I was greeted by “clipboard girl” I told her I didn’t have an appointment that something was wrong with my car. She then had an attitude when she explained to me that they were very busy, 80 cars in and probably wouldn’t even get to it until Monday or possibly even Tuesday. This was Friday. I said fine I just need a loaner. They had my car completed by 11AM. I was amazed and grateful. Is this really someone you want greeting your customers???? She definitely needs an attitude adjustment AKA. retraining.

Recomendado

CARLOS V., Service Manager de Temecula Hyundai respondió el 10/16/2019 07:40 AM

Thank you so much for the feedback. I will definitely have a conversation with our employees. I am so sorry for the inconvenience and I do appreciate that we got you all fixed within a couple of hours.

Carlos Velasco
Service Manager
(951)699-6807

Empleados con los que trabajó

TRAVIS KUHN

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