TRAVIS KUHN

Temecula Hyundai

Calificación General

4.8

(593 reviews)

80

Reseñas de TRAVIS KUHN

TF

Terry F.

Wildomar, CA

2014 Hyundai Tucson

07/13/2020

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Couldn't ask for better service!

I had an intermittent problem with a check engine light that had gone on for quite a while. But Travis became determined to resolve it. He asked me to come in and leave the car so that they could completely research the issue and troubleshoot the cause. In the meantime he provided me with a loaner car so that I still had transportation. Well, mission accomplished! A problem was uncovered, parts were ordered and the repair was completed the following week. I couldn't be happier. Thanks guys!!!

Recomendado

CARLOS V., Service Manager de Temecula Hyundai respondió el 07/14/2020 07:30 AM

Thank you for the great survey. We appreciate you coming in to have your vehicle repaired with us.

Carlos Velasco
Service Manager
(951)699-6807

Empleados con los que trabajó

KA

Ken A.

Temecula, CA

2014 Hyundai Sonata

07/10/2020

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

60000 miles check up

The intake department is too small and cramped. Other than that I had a good experience. The car was done sooner than I thought it would be. The people who were working on it found a problem with the steering and went ahead and fixed it while it was still under warranty. Thank you.

Recomendado

CARLOS V., Service Manager de Temecula Hyundai respondió el 07/13/2020 04:51 PM

Thank you for the review. I hope that you are doing well in these tough times. Thank you for coming in to have your vehicle serviced with us.

Carlos Velasco
Service Manager
(951)699-6807

Empleados con los que trabajó

MP

Michelle P.

Lake Elsinore, CA

2017 Hyundai Elantra

07/02/2020

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Excellent service

Staff was professional and job was well done!

Recomendado

CARLOS V., Service Manager de Temecula Hyundai respondió el 07/05/2020 09:30 AM

Thank you so very much, We appreciate you coming in to have your vehicle serviced with us.

Carlos Velasco
Service Manager
(951)699-6807

Empleados con los que trabajó

JP

John P.

Murrieta, CA

2011 Hyundai Tucson

ReScore Reseña™

07/02/2020

Cliente Verificado

Categoría: Service

Rescore

Thank you for reaching out to me after my previous scoring and for your phone call. I appreciate your enthusiasm and true customer service. I have always received great service at your service area and will remain a loyal customer.

Recomendado

Empleados con los que trabajó

EW

Ethel W.

Lemon Grove, CA

2017 Hyundai Santa Fe

06/27/2020

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Mrs. Weekly-Avant

I took my vehicle in 3 times for the same thing.
I think is is finally done.

Recomendado

CARLOS V., Service Manager de Temecula Hyundai respondió el 06/29/2020 09:16 AM

Thank you so much for the great 5 star review. I am so very sorry it took 3 visits to fix the concern but I am very glad its finally completed. Please let us know if we can help with anything else.

Carlos Velasco
Service Manager
(951)699-6807

Empleados con los que trabajó

JP

John P.

Murrieta, CA

2011 Hyundai Tucson

ReScore Reseña™

07/02/2020

Cliente Verificado

Categoría: Service

Rescore

Thank you for reaching out to me after my previous scoring and for your phone call. I appreciate your enthusiasm and true customer service. I have always received great service at your service area and will remain a loyal customer.

Recomendado

Reseña Original

06/24/2020

Tipo de Servicio: Repair

Categoría: Service

Good quality service, poor communication.

Amanda White stressed me out due to her rude nature. Red hair and glasses in case I got the name wrong

Recomendado

CARLOS V., Service Manager de Temecula Hyundai respondió el 06/29/2020 12:03 PM

Mr. Parker.

I am so sorry to hear about your experience with us on your last visit. I called and got in touch with your wife and I was advised to call you later tonight or on Thursday. I will get back in touch within the next couple days so we can chat for a little. Thank you for the feedback as I am looking into this matter.

Carlos Velasco
Service Manager
(951)699-6807

Empleados con los que trabajó

JE

Jim E.

Hemet, CA

2017 Hyundai Sonata Hybrid

06/22/2020

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Excellent Service

Excellent service. Thank you to Travis and all the staff in Service. Great job! ? So glad we chose Temecula Hyundai!

Recomendado

CARLOS V., Service Manager de Temecula Hyundai respondió el 06/22/2020 02:32 PM

Thank you for the 5 star review. We look forward to your return for any service needed.

Carlos Velasco
Service Manager
(951)699-6807

Empleados con los que trabajó

DK

Douglas K.

Temecula, CA

2015 Hyundai Tucson

06/16/2020

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Good Job

Service and experience great

Recomendado

CARLOS V., Service Manager de Temecula Hyundai respondió el 06/18/2020 09:32 AM

Thank you for the great 5 star review. Hope you have a great day.

Carlos Velasco
Service Manager
(951)699-6807

Empleados con los que trabajó

MH

Marvin H.

Murrieta, CA

2014 Hyundai Elantra

06/12/2020

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Service appointment.

Great job

Recomendado

CARLOS V., Service Manager de Temecula Hyundai respondió el 06/18/2020 09:31 AM

Thank you for the great 5 star review. Hope you have a great day.

Carlos Velasco
Service Manager
(951)699-6807

Empleados con los que trabajó

SE

Shirley E.

Temecula, CA

2013 Hyundai Santa Fe Sport

06/07/2020

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

My Hyundai Experience

Professional and efficient.

Recomendado

CARLOS V., Service Manager de Temecula Hyundai respondió el 06/08/2020 10:19 AM

Thank you for the great 5 star review. We appreciate your business. Hope you have a great day.

Carlos Velasco
Service Manager
(951)699-6807

Empleados con los que trabajó

Cliente verificado

Fallbrook, CA

2016 Hyundai Sonata

06/07/2020

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

I felt safe

Well done Temecula Hyundai

Recomendado

CARLOS V., Service Manager de Temecula Hyundai respondió el 06/08/2020 10:19 AM

Thank you for the great 5 star review. We appreciate your business. Hope you have a great day.

Carlos Velasco
Service Manager
(951)699-6807

Empleados con los que trabajó

DM

David M.

Winchester, CA

2017 Hyundai Elantra

05/14/2020

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Always consistent and great service

Temecula Hyundai service department provides great service and attention to detail for my car whenever I need to get it done.

Recomendado

CARLOS V., Service Manager de Temecula Hyundai respondió el 05/14/2020 11:36 AM

Thank you for the great 5 star review. We appreciate your business.

Carlos Velasco
Service Manager
(951)699-6807

Empleados con los que trabajó

MH

Milo H.

Temecula, CA

2008 Hyundai Santa Fe

05/08/2020

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Very friendly

None at this time.

Recomendado

CARLOS V., Service Manager de Temecula Hyundai respondió el 05/11/2020 08:25 AM

Thank you for coming in to have your vehicle serviced with us. We appreciate your business.

Carlos Velasco
Service Manager
(951)699-6807

Empleados con los que trabajó

CJ

Christopher J.

Hemet, CA

2017 Hyundai Sonata Plugin Hybrid

05/04/2020

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Need to go the extra yard

The service was completed as expected but an additional issue was apparent and should have been reported with what correction were necessary.

Recomendado

CARLOS V., Service Manager de Temecula Hyundai respondió el 05/07/2020 11:17 AM

I am so very sorry for the inconvenience of the dragging shield. Please let me know if there is anything we can do to fix the issue. Feel free to come on in or us to inspect it. Thank you.

Carlos Velasco
Service Manager
(951)699-6807

Empleados con los que trabajó

GK

Gary K.

Murrieta, CA

2015 Hyundai Genesis

04/23/2020

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Service tech

Trevor did an outstanding job. He’s an asset to your dealership and should be acknowledged for his hard work. Especially in this difficult time of corona 19. Thanks Gary Keene customer

Recomendado

CARLOS V., Service Manager de Temecula Hyundai respondió el 04/28/2020 08:32 AM

Thank you for the great 5 star review. We appreciate your business.

Carlos Velasco
Service Manager
(951)699-6807

Empleados con los que trabajó

PB

Paul B.

Temecula, CA

2013 Hyundai Genesis

04/20/2020

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Great service!

Best experience ever. Dealer picked up my Genesis for 75k service and brought it back in a few hours clean as a whistle! Love the pickup during Covid-19 and would love this to be a regular service option even after this is all over.

Recomendado

CARLOS V., Service Manager de Temecula Hyundai respondió el 04/20/2020 12:50 PM

Thank you for the great 5 star review, Hope you are staying safe and that we will see you soon for any service needed in the future.

Carlos Velasco
Service Manager
(951)699-6807

Empleados con los que trabajó

EW

Ethel W.

Lemon Grove, CA

2017 Hyundai Santa Fe

04/19/2020

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Ethel Weekly-Avant

Excellent service.

Recomendado

CARLOS V., Service Manager de Temecula Hyundai respondió el 04/20/2020 11:42 AM

Thank you for the great 5 star review. Hope you are staying safe and hope to see you for any service you may need in the future.

Carlos Velasco
Service Manager
(951)699-6807

Empleados con los que trabajó

NC

Norm C.

Hemet, CA

2019 Hyundai Tucson

04/16/2020

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Always an enjoyable experience even in a mask!

The staff at Temecula Hyundai is always so professional and courteous that I look forward to bringing my Tucson in every time. After 3 service visits with this vehicle, the service writers have always gotten me back out the door significantly sooner than they estimated, and I appreciate that.

Recomendado

CARLOS V., Service Manager de Temecula Hyundai respondió el 04/20/2020 11:43 AM

Thank you for the great 5 star review. Hope you are staying safe and hope to see you for any service you may need in the future.

Carlos Velasco
Service Manager
(951)699-6807

Empleados con los que trabajó

FM

Florence M.

Sun City, CA

2017 Hyundai Tucson

04/10/2020

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Excellent service

Awesome customer service....?

Recomendado

CARLOS V., Service Manager de Temecula Hyundai respondió el 04/13/2020 07:23 AM

Thank you so very much for coming in to see us and have your vehicle serviced. We hope all is well. Hope to see you again soon

Carlos Velasco
Service Manager
(951)699-6807

Empleados con los que trabajó

RW

Robert W.

Murrieta, CA

2013 Hyundai Sonata

04/04/2020

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Warranty work

My car broke down at the dealer. They were quick to determine if it was covered and it was with 105000 miles. No hassle and a rental was offered. Very pleased with service.

Recomendado

CARLOS V., Service Manager de Temecula Hyundai respondió el 04/07/2020 03:59 PM

Thank you so very much for taking the time to get your vehicle serviced with us. We appreciate your business.

Carlos Velasco
Service Manager
(951)699-6807

Empleados con los que trabajó

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