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SureCritic / Mantenimiento de automóviles / Carmine's Import Service / Stuart M
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Stuart M

Carmine's Import Service
Calificación General
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(119 reviews)
92

Reseñas de Stuart M

RL
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RICARDO L.
High Point, NC
2013 BMW X1
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/17/2022
cliente verificadoCliente Verificado
10
Excellent customer service and work
Excellent customer service and maintenance
Stuart M. de Carmine's Import Service respondió el 01/12/2023 09:25 AM

Thanks so much Ricardo, we appreciate your great review and your loyalty.

Empleados con los que trabajó
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Stuart M
TH
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TOM H.
Winston Salem, NC
2009 Mercedes-Benz SLK-Class
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/23/2022
cliente verificadoCliente Verificado
10
Exceptional service!
First time using Carmine’s. Really appreciated the email estimate containing a break down of what was needed, photos and pricing. Will return for future services for our SLK.
Stuart M. de Carmine's Import Service respondió el 01/17/2023 04:57 AM

Happy to hear you appreciate our detailed, premium service Tom. Call us anytime.

Empleados con los que trabajó
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Stuart M
JC
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JOSEPH C.
Kernersville, NC
2012 Porsche *911 SERIES
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/13/2022
cliente verificadoCliente Verificado
10
Great Job
It was pricey but customer service and work provided was great
Empleados con los que trabajó
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Stuart M
Cliente verificado
Jamestown, NC
2006 Porsche Cayman
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/03/2022
cliente verificadoCliente Verificado
10
quick, efficient service
Quick, efficient service and good information about future services/repairs that are needed.
Empleados con los que trabajó
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Stuart M
LM
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LUDMILLA M.
Kernersville, NC
2013 Nissan Rogue
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/31/2022
cliente verificadoCliente Verificado
10
Trust and Safety
As always, this visit, and all visits ever since 2006 when I first found Carmine's, is professional, complete, done by skilled mechanics, and is 'over and above' expectations. They return a clean car with their complimentary service of pickup and delivery. I do not even have to leave my house! They also are good about letting me know if a particular service I asked for this visit can be put off until the next oil change without harm. (Important for me on a fixed income and budget.) And Carmine loves cars, even if they are not fancy European models (i.e. my Nissan Rogue). This is the first time since I began taking care of my own cars (since age 20) that I feel that the mechanics will keep me safely on the road and not stalled out away from home, possible at night. This is most important to me at age 74. milka / loving life and loving Carmine C.
Empleados con los que trabajó
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Stuart M
RC
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RUTH C.
Winston Salem, NC
2012 Land Rover LR4
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/28/2022
cliente verificadoCliente Verificado
10
Great team. Great service.
I only want Carmines working on my car. They have kept my Land Rover in perfect condition. Communication is great. Stuart is a huge asset to Carmines. He is knowledgeable and great at all aspects of the business!
Empleados con los que trabajó
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Stuart M
Cliente verificado
Winston Salem, NC
2018 Dodge RAM 1500 PICKUP
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/14/2022
cliente verificadoCliente Verificado
10
Excellent Experience!
Excellent Experience!
Empleados con los que trabajó
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Stuart M
SD
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SARAH D.
NC
2009 BMW 3 Series
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
10/12/2022
cliente verificadoCliente Verificado
10
Oil change and clean headlight (add-on)
Always a pleasure to work with Stuart. Listens to problems and very informative. Very much appreciate transportation and char wash!! ?
Empleados con los que trabajó
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Stuart M
Cliente verificado
Jamestown, NC
2013 Lexus *RX 350
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/01/2022
cliente verificadoCliente Verificado
10
Car repair 911 GTS
Excellent knowledge of 911s. Great service
Stuart M. de Carmine's Import Service respondió el 10/02/2022 06:43 AM

Thank you guys for the kind review, and for trusting our knowledgeable staff with your 911 and Lexus.

Empleados con los que trabajó
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Stuart M
PD
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PAUL D.
Kernersville, NC
2008 BMW M6
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/25/2022
cliente verificadoCliente Verificado
9
Excellent service
Great service, promised completion and delivered on time, very knowledgeable staff and free rides to and from.

Thanks
Stuart M. de Carmine's Import Service respondió el 09/27/2022 11:52 AM

Thanks for taking the time to review us Paul, we appreciate your loyalty!

Empleados con los que trabajó
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Stuart M
TJ
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TINIKIA J.
Kernersville, NC
2015 Kia Optima
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/21/2022
cliente verificadoCliente Verificado
10
Innovative and Professional
This place is a real GEM! They are professional, reliable and honest. I had a car serviced with them and i felt informed from start to finish. They were very professional and used several different innovative ways to explain the repairs they would complete and also displayed this in a video form so i would be able to see what is broken and how it would be fixed. This made me feel comfortable and helped me remained informed
Stuart M. de Carmine's Import Service respondió el 09/27/2022 11:53 AM

Thank you Tinikia, we appreciate you giving us a try and look forward to seeing you again!

Empleados con los que trabajó
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Stuart M
GS
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GRETA S.
Kernersville, NC
2010 Mercedes-Benz C-Class
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/26/2022
cliente verificadoCliente Verificado
10
Very pleased.
Very pleased. Lot of work done in a timely fashion
Stuart M. de Carmine's Import Service respondió el 09/14/2022 07:29 AM

We appreciate your business and were happy to get your car back on the road quickly. Thanks again.

Empleados con los que trabajó
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Stuart M
Cliente verificado
Thomasville, NC
2004 Porsche 911
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/17/2022
cliente verificadoCliente Verificado
8
911 Porsche
Thrse guys know what they are doing
Highly recommended
Stuart M. de Carmine's Import Service respondió el 08/23/2022 10:35 AM

Jim, you are a class act and we appreciate the kind words and loyalty. Thanks again.

Empleados con los que trabajó
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Stuart M
AB
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ANDRE B.
Burlington, NC
1996 Porsche 911 Series
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/05/2022
cliente verificadoCliente Verificado
10
Great place
Best place to take your car for service, price, and confidence with knowledge that they posses. Take your car to Carmine’s and get your car fixed right!
Stuart M. de Carmine's Import Service respondió el 08/12/2022 07:08 AM

Thanks for taking the time to review us Andre, we appreciate your business!

Empleados con los que trabajó
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Stuart M
RS
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RICK S.
Winston Salem, NC
2011 MINI Cooper Clubman
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/03/2022
cliente verificadoCliente Verificado
10
Great
Excellent
Stuart M. de Carmine's Import Service respondió el 08/12/2022 07:09 AM

Thanks for taking the time to review us Rick!

Empleados con los que trabajó
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Stuart M
Cliente verificado
Winston Salem, NC
2007 BMW 3 Series
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/01/2022
cliente verificadoCliente Verificado
10
Excellent service!
My car needed several things for the 100,000 mile service. Stuart kept me informed throughout the process. I highly recommend Carmines.
Stuart M. de Carmine's Import Service respondió el 08/12/2022 07:10 AM

Thanks Robert, we enjoy keeping your cars running in top condition!

Empleados con los que trabajó
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Stuart M
BL
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BRIAN L.
Fort Lauderdale, FL
2007 Saab 9-3
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/26/2022
cliente verificadoCliente Verificado
10
Courteous, professional and knowledgeable
Carmine's helped me with several issues on a car that had been in storage for some time. I worked with both Dillon and Stuart and they explained all that they were doing, were in regular contact with me as I'm out-of-state and kindly kept the car inside until I could fly back and pick it up. The repairs were pricey, but for an older make that is no longer manufactured, not unexpected due to parts cost. They secured advance approval for all work done and I am very happy with my results. I just hate that I no longer live in the area to utilize their services on all of my vehicles.
Empleados con los que trabajó
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Stuart M
CS
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CAROLE S.
Kernersville, NC
1989 BMW 325I
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/25/2022
cliente verificadoCliente Verificado
10
Professional and Customer Caring
Stuart and all of the staff at Carmine's Import was very friendly, professional and very detailed about their work. I took my car in for some repair work and not really knowing what all I needed to be repaired. Stuart greeted me when I went in for service and he was my go-to person throughout the whole process. Everything was explained in detail on what repairs was needed and the cost. I really liked the care that is shown to the customers and the quality work that is done to make customers happy ; )
Stuart M. de Carmine's Import Service respondió el 07/25/2022 10:10 AM

Thanks again Carole, we always enjoy servicing your classic BMW! 

Empleados con los que trabajó
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Stuart M
JB
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JOHN B.
Greensboro, NC
2019 BMW 750 Series
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/23/2022
cliente verificadoCliente Verificado
9
Very professional and customer focused.
From beginning to end Stuart was on point. He captured my problem and did a complete review of the vehicle which brought attention to a couple other needs and gave me the option of selecting from his suggestions.
During the process he defined the length of time of the repair and met the timeline. After completion of work he advised that it was ready, they added an inside and outside car wash at no charge.
Stuart M. de Carmine's Import Service respondió el 07/27/2022 06:56 AM

Thank you for your continued loyalty John!

Empleados con los que trabajó
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Stuart M
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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