Stuart M

Senior Service Consultant

Carmine's Import Service

Calificación General

4.9

(157 reviews)

92

Reseñas de Stuart M

LM

LUDMILLA M.

Kernersville, NC

2013 Nissan Rogue

01/11/2024

Cliente Verificado

10

High standards, skilled work, honest pricing. You truly get what you pay for if not more.

Found Carmine's in 2020 when my Carmax service guy suggested I go there when I moved to Kernersville. Best advice I ever acted on. Carmine's lives up to its fantastic reputation of good honest work for the basic cost necessary to continue that high standard. Carmine's has never dissappointed since I found them in 2020. They do all my Rogue servicing. As a female septuagenarian who is doing her best to remain self sufficient and active and moving and traveling, the safety provided me while driving my Rogue is super important. Carmine's delivers along with providing kindness and respect in the bargain. milka / seeker

Stuart M. de Carmine's Import Service respondió el 01/29/2024 07:06 AM

Thank you so much for sharing your positive experience with Carmine's Import Service, Milka/Seeker! We are thrilled to hear that we have been able to meet your expectations since you found us in 2020. Ensuring the safety and reliability of your Rogue is our top priority, and we are glad that you feel confident and secure while driving it. We appreciate your kind words about our honest work and fair pricing. Thank you for choosing Carmine's and we look forward to serving you again in the future!

Empleados con los que trabajó

Senior Service Consultant

HJ

Hollis J.

Thomasville, NC

01/03/2024

10

No Heat

Dillon thanks for asking the service was great I really appreciate everything car runs fine I have heat now ?.

Empleados con los que trabajó

Senior Service Consultant

Cliente verificado

Kernersville, NC

2015 Ford Fiesta

12/15/2023

Cliente Verificado

10

Straightforward

Communication was good over what needed to be done on my daughter’s car to keep it safe and reliable. Everything was done quickly and as usual it was done properly

Empleados con los que trabajó

Senior Service Consultant

JR

JOHN R.

Winston Salem, NC

2015 Mercedes-Benz CLA-Class

12/10/2023

Cliente Verificado

10

Always great and quick service!

As a new import owner, I appreciate the thoroughness, along with explanations of suggested preventative maintenance. Thanks!

Dillon S. de Carmine's Import Service respondió el 01/29/2024 07:08 AM

Thank you for your kind review, John! We are glad that you appreciate the attention to detail and preventive maintenance recommendations we provided. We strive to provide our customers with the best service possible and are glad you found it satisfactory.

Empleados con los que trabajó

Senior Service Consultant

JA

JOY A.

Summerfield, NC

2014 MINI Cooper Clubman

12/09/2023

Cliente Verificado

10

Excellent Service

Honest and efficient! I trust Carmine’s for advice, and on my mini Cooper. They will go out of their way to help me with transportation. Really good job of keeping me up-to-date on the status of my repairs and maintenance. I’ll recommendw

Dillon S. de Carmine's Import Service respondió el 01/29/2024 07:08 AM

Joy, we appreciate you very much! Thank you for being a long standing and loyal customer with us!

Empleados con los que trabajó

Senior Service Consultant

SL

SUSAN L.

Lewisville, NC

2010 Volvo XC60

12/01/2023

Cliente Verificado

10

Excellent on time service with a very knowledgeable team

Recently had issues with my 2010 xc60. Excellent work and advice

Stuart M. de Carmine's Import Service respondió el 12/07/2023 02:11 PM

We are so glad to hear that you had a great experience with us, Susan. We strive to provide excellent quality work and advice! Thank you for your business!

Empleados con los que trabajó

Senior Service Consultant

EW

EDWARD W.

High Point, NC

2013 Porsche 911

11/17/2023

Cliente Verificado

10

? super

Great job as always. Thanks. Eweller

Stuart M. de Carmine's Import Service respondió el 12/07/2023 02:12 PM

Thank you for your continued loyalty and support, Ed! We appreciate your trust in our service and are committed to providing you with the best customer experience.

Empleados con los que trabajó

Senior Service Consultant

DW

DAVID W.

Kernersville, NC

2007 Honda Odyssey

10/24/2023

Cliente Verificado

0

Absolutely terrible

They are an absolute rip off, save yourself and go somewhere else.

Stuart M. de Carmine's Import Service respondió el 11/03/2023 05:17 AM

We apologize for the negative experience you had with us, David. We take customer feedback seriously and are continuously striving to improve our services. We will use your review to better our service in the future.

Empleados con los que trabajó

Senior Service Consultant

Cliente verificado

Kernersville, NC

2021 Tesla S

09/14/2023

Cliente Verificado

10

Absolutely Superb Tesla Service - They answer the phones!!!

Holy cow, real people answer the phones and actually know about cars. Imagine that! Will never go back to the Tesla dealer ever. OMG! Thank you. And they gave me Uber vouchers too!

Empleados con los que trabajó

Senior Service Consultant

Service Consultant

PF

PATRICIA F.

Level Cross, NC

08/12/2023

Cliente Verificado

10

Superior service

You will never be able to find a better company for all your service needs. Carmine’s is PHENOMENAL !!! They are reliable, thorough, and keeps you informed throughout the process of bringing you the best results for your car. They go the “extra mile” in everything they do to keep you informed and give you top quality results. They truly care about their customers and strife to keep your car and its parts in excellent condition.

Empleados con los que trabajó

Senior Service Consultant

RD

ROBERT D.

2016 Volvo XC60

08/10/2023

Cliente Verificado

10

Efficient

Reviewed all concerns with me and provided a quick turnaround for the work done.

Empleados con los que trabajó

Senior Service Consultant

JR

JIM R.

Oak Ridge, NC

07/01/2023

Cliente Verificado

10

Carmine's is awesome

My car died on I-40. It had a ton of errors popping up on the dash. Stuart took the information and kept me posted with updated. Offered to help me pick the car up when my wife was out of town and overall kept every promise made. First class experience.

Empleados con los que trabajó

Senior Service Consultant

JL

JOHN L.

Winston Salem, NC

2003 Porsche Boxster

06/29/2023

Cliente Verificado

10

Porsche Boxster repair.

I have a 2003 Porsche Boxster with196,000 miles on it. I drive it every day and I love the car. I’ve relied on Carmine’s Import Service to keep my car in a good running order for years and they have consistently done an excellent job of accommodating what is now an antique car. I do believe that they care and have as much pride for the car as I do. I highly recommend.

Empleados con los que trabajó

Senior Service Consultant

PD

PAUL D.

Kernersville, NC

05/25/2023

Cliente Verificado

10

Brake Service

Excellent quality of service, reasonably priced, convenient pick up and return for driver and returned washed and clean. What more could a person ask. Reviewed car for other potential needs and reported same with indications of recommended priority.

Thanks

Stuart M. de Carmine's Import Service respondió el 05/30/2023 06:41 AM

Thanks for your appreciation of our premium service Paul. It's always nice to see you in the shop and we're glad we could help with the rear brake upgrade on your BMW X5 ///M. Give us a call or stop by anytime.

Empleados con los que trabajó

Senior Service Consultant

Cliente verificado

Kernersville, NC

2021 Mercedes-Benz C300

05/22/2023

Cliente Verificado

9

First visit

Everything went well.

Stuart M. de Carmine's Import Service respondió el 05/23/2023 05:49 AM

Thanks for your business and 5-star review Steven!

Empleados con los que trabajó

Senior Service Consultant

JA

JOY A.

Summerfield, NC

2014 MINI Cooper Clubman

05/20/2023

Cliente Verificado

10

Always great service

The team at Carmine’s always is fantastic. They take great care of my car and have the digital tools to keep me informed and up to date. First class experience!

Stuart M. de Carmine's Import Service respondió el 05/22/2023 05:47 AM

Thanks for the great review, we appreciate it!

Empleados con los que trabajó

Senior Service Consultant

Cliente verificado

Kernersville, NC

05/16/2023

Cliente Verificado

10

Great Suspension Service. Thank you.

I appreciate the quality work on the suspension and wheel alignment.

Stuart M. de Carmine's Import Service respondió el 05/16/2023 01:35 PM

We're glad you appreciate our premium service. Thanks for the great review!

Empleados con los que trabajó

Senior Service Consultant

DC

DAVID C.

Winston Salem, NC

2016 BMW 4 Series

05/11/2023

Cliente Verificado

10

Excellent Service

Service was excellent and completed on time!

Stuart M. de Carmine's Import Service respondió el 05/15/2023 09:48 AM

Thanks for the great review David!

Empleados con los que trabajó

Senior Service Consultant

AR

ANDREW R.

Winston Salem, NC

2000 Porsche Boxster

04/29/2023

Cliente Verificado

10

Repair on my Porsche

Work was done quickly but thoroughly and car runs better than ever! And Stewart arranged for pick up and drop off!

Stuart M. de Carmine's Import Service respondió el 05/02/2023 08:58 AM

Thanks the the honest review Andrew, glad we were able to get your Porsche running like new.

Empleados con los que trabajó

Senior Service Consultant

MP

MICHAEL P.

Interlaken, NY

2002 Chevrolet Silverado 2500HD

04/22/2023

Cliente Verificado

10

They repaired our truck fast and delivered it to us in our camp ground excellent service thank you

Thank you for fixing our truck even though it is not a import service was excellent!

Stuart M. de Carmine's Import Service respondió el 04/25/2023 12:32 PM

Michael, we were thrilled to get your truck repaired properly and safely for your trip. Thanks for giving us a try!

Empleados con los que trabajó

Senior Service Consultant

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