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Maxx C

Calificación General
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(21 reviews)
90

Cliente verificado
Kernersville, NC
2019 Tesla S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/16/2025
cliente verificadoCliente Verificado
10
Thank you for the great service
Will be back. First class.
Carmine C. de Carmine's Import Service respondió el 04/19/2025 09:39 AM

We appreciate your feedback! It sounds like your experience was top-notch, and we can’t wait to raise the bar even higher on your next visit. First class service is what we aim for, so we’re glad we hit the mark. Looking forward to welcoming you back!

Empleados con los que trabajó

JC
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Julie C.
Winston Salem, NC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/02/2025
cliente verificadoCliente Verificado
9
Excellent Service and Good Communication
Maxx at Carmine's kept me informed throughout. Car is in great shape. Highly recommend.
Carmine C. de Carmine's Import Service respondió el 04/05/2025 09:45 AM

We're glad to hear Maxx kept you in the loop and that your car is in tip-top shape! It sounds like a winning combination of communication and quality service. We appreciate your high recommendation and are always here to help when you need us again. Keep cruising!

Empleados con los que trabajó

CS
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CHRISTOPHER S.
Winston Salem, NC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/25/2025
cliente verificadoCliente Verificado
10
Outstanding service
As always, the team provided great service on my vehicle. I will always have them care for my several cars.
Carmine C. de Carmine's Import Service respondió el 02/28/2025 09:37 AM

We appreciate your trust in our team to take care of your vehicles. It's great to hear that our service consistently meets your expectations. With several cars in your lineup, we’re excited to be part of the maintenance team—keeping them running smoothly should be our middle name! Here’s to many more successful service sessions ahead.

Empleados con los que trabajó

LM
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LUDMILLA M.
Kernersville, NC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/31/2025
cliente verificadoCliente Verificado
10
Waste not - want not
Carmine and his fantastic crew help me stay true to my belief in “waste not - want not” by being willing to take on the aches and pains of my Rogue at 150,000 miles in hopes that this septuagenarian female can keep on safely driving what I consider my favorite and most suitable vehicle of the 8 vehicles that have served my needs over the past 56 years. Hopefully, Carmine can keep the Rogue running for as long as I can continue to drive. Carmine’s well trained crew just finished a maintenance work up this week on the Rogue at her 150,000 mile mark and she purrs contentedly like a lioness and runs effortlessly like a gazelle. milka/seeker
Carmine C. de Carmine's Import Service respondió el 02/03/2025 09:37 AM

It sounds like you and your beloved Rogue have formed quite the bond over the years! Keeping a car running strong at 150,000 miles is no small feat, and it’s wonderful to hear that Carmine and the team are helping you maintain that connection while sticking to your “waste not - want not” philosophy. We’re delighted that the maintenance has had such a positive effect—sounds like your Rogue is ready to tackle the road like a lioness! Here’s to many more adventures together, keeping that engine purring smoothly for as long as you can enjoy the ride. Remember, every mile is a memory!

Empleados con los que trabajó

NC
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NAN C.
Greensboro, NC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/02/2025
cliente verificadoCliente Verificado
9
nice works and fair prices
good communication with everything estimated at beginning
Carmine C. de Carmine's Import Service respondió el 01/05/2025 09:37 AM

We're glad to hear that our communication hit the mark! It's our goal to ensure every detail is clear from the start, making your experience with us as smooth as possible. If only all conversations could be this straightforward, right? If there's anything else we can assist you with, don't hesitate to reach out!

Empleados con los que trabajó

MB
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Mackenzie B.
Kernersville, NC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/06/2024
cliente verificadoCliente Verificado
10
Great Service
I took my 2015 Kia Soul to have them look at the catalytic converter. The guys I worked with were very helpful and honest about the next steps.
Carmine C. de Carmine's Import Service respondió el 12/09/2024 09:35 AM

It's fantastic to hear that you had a positive experience with us! We're glad our team could offer you both help and honesty—after all, navigating automotive issues can feel like deciphering a secret language. If you ever find yourself in a pickle with your Kia or any other vehicle, you know where to find folks who speak car fluently. Enjoy the ride!

Empleados con los que trabajó

KJ
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KATHY J.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/29/2024
cliente verificadoCliente Verificado
10
Excellent, Prompt Service
As always, the team at Carmines provided top notch service. I have had them do repairs/service in the recent past on Range Rover and this time on my Lexus. Will continue to call on Carmine’s service for both cars.
Carmine C. de Carmine's Import Service respondió el 12/02/2024 09:33 AM

We appreciate your confidence in our team at Carmine's! It's fantastic to hear that we've been able to keep both your Range Rover and Lexus running smoothly. We're like the umpires of car care, ensuring everything's in tip-top shape and calling the best shots for your vehicles. Looking forward to our next round of automotive adventures together!

Empleados con los que trabajó

Cliente verificado
Kernersville, NC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/26/2024
cliente verificadoCliente Verificado
10
Tesla service where you can actually speak to people. Holy cow, what a concept.
Will return. Thank you so much on the suspension work on my Model S.
Carmine C. de Carmine's Import Service respondió el 11/29/2024 09:34 AM

We appreciate you taking the time to share your experience. It's great to hear that you're pleased with the suspension work on your Model S. We take pride in giving every vehicle the VIP treatment, so it's wonderful to know we hit the mark with yours. Looking forward to your next visit—let's hope it’s for something fun, like adding a bit more horsepower!

Empleados con los que trabajó

KK
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KATHARINA K.
Graham, NC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/14/2024
cliente verificadoCliente Verificado
10
Check up on 2012 FIAT
My daughter bought a used 2012 FIAT, and immediately we noticed the air conditioner needed repair. Searched high and low for a place that could service a 2012 FIAT with no luck, until I ran across Carmine's. Service here was fantastic. Very detailed diagnostics that gave me comfort my daughter would be driving a safe car. And the little things like mints, sticker, and bottled water left in the car after service was complete were icing on the cake.
Carmine C. de Carmine's Import Service respondió el 11/17/2024 09:36 AM

We appreciate you sharing your experience with us! It's great to hear that we could step in like the superheroes of the automotive world to get that air conditioner in working order. We aim to make every visit a bit more delightful with those little extras like mints and bottled water. After all, even cars deserve a treat after their spa day! We're glad to know your daughter is driving safely now. If there's anything else we can assist with, just holler—though we promise we won't send a mint-laden superhero!

Empleados con los que trabajó

Cliente verificado
Greensboro, NC
2018 Tesla S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/01/2024
cliente verificadoCliente Verificado
10
Wonderful work
Very courteous professional service
Carmine C. de Carmine's Import Service respondió el 11/06/2024 09:36 AM

We truly appreciate your feedback about our courteous and professional service. It's always our goal to help our customers feel valued and well taken care of. After all, a smiling face goes a long way, even from behind the counter! Your support encourages us to keep maintaining those high standards. Happy driving!

Empleados con los que trabajó

JM
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JEFF M.
Winston Salem, NC
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
10/18/2024
cliente verificadoCliente Verificado
8
First time
As promised
Carmine C. de Carmine's Import Service respondió el 10/23/2024 09:36 AM

We're glad to hear that we delivered on our promises. It’s always our goal to meet expectations, and it looks like we might have hit the mark this time. If there's anything specific that could turn that four-star experience into a five-star one for you, don’t hesitate to let us know. We’re here to improve and make your next visit even better!

Empleados con los que trabajó

MS
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MARY-ANNE S.
Kernersville, NC
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
10/09/2024
cliente verificadoCliente Verificado
8
Very customer service oriented
We had a very good experience with Carmine's. They were friendly customer service-oriented. They kept both husband and me updated thoroughly via text and emails.

Broke down the needs to be fixed and others that didn't need to be fixed.
Carmine C. de Carmine's Import Service respondió el 10/09/2024 08:49 AM

We're glad to hear that you had a very good experience with us! It's great to know that our friendly, customer-service-oriented team kept you and your husband updated throughout the process. Communication is key, and we’re happy our texts and emails kept you in the loop. We're also pleased that our thorough assessment helped clarify what needed fixing—no one likes a surprise visit from the repair fairy! If there's anything else we can assist you with, don’t hesitate to reach out. Your feedback makes us strive for that extra star!

Empleados con los que trabajó

Cliente verificado
High Point, NC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/03/2024
cliente verificadoCliente Verificado
10
Knowledgeable, professional, informative
An ideal customer experience!
Carmine C. de Carmine's Import Service respondió el 10/08/2024 09:36 AM

We're so glad to hear that you had an ideal customer experience with us! Your satisfaction is our top priority, and knowing that we hit the mark makes all our efforts worthwhile. If there’s anything else we can do to keep that five-star vibe going, just let us know. We'll keep the good times rolling!

Empleados con los que trabajó

Cliente verificado
Kernersville, NC
2021 Tesla S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/23/2024
cliente verificadoCliente Verificado
10
Absolutely Superb Tesla Model S Service - They answer the phones!!! Tesla High Point was MISERY
Coming from Tesla High Point service this was a dream come true. Not only is Tesla High Point 45 days out on an appointment the staff seems incompetent.
Dillon S. de Carmine's Import Service respondió el 09/28/2024 09:38 AM

We're glad to hear that your experience with us was a breath of fresh air compared to the wait and woes at Tesla High Point! It's our goal to make car service feel less like a scheduling nightmare and more like a joyride. We're here to provide efficient and competent help without the wait. If you ever need us again, just know we're ready to keep the dream alive.

Empleados con los que trabajó

AF
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Ayodele F.
Mc Leansville, NC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/17/2024
cliente verificadoCliente Verificado
9
Perfect Service.
Maxx was very attentive, explained the problems with my car and advised on what is required which helped me in making an informed decision about my car.
Dillon S. de Carmine's Import Service respondió el 09/22/2024 09:35 AM

We're glad to hear that Maxx was able to guide you through the car conundrum! It's always our goal to serve up clarity along with our services – no one needs a car mystery on top of everything else. If you ever need more advice or have questions, remember, we're just a pit stop away! Your trust in us means a lot.

Empleados con los que trabajó

Cliente verificado
Kernersville, NC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/16/2024
cliente verificadoCliente Verificado
10
Outstanding Tesla Model S Service
I had my rear differential oil changed, and my brake calipers cleaned and lubed. They also recommended an air conditioning treatment. I thought it was weird to have done in the cold weather but after they explained it to me and how it affects range and also my interior windows fogging along with system longevity it made perfect sense. The car had a fresh double mint gum type smell after the a/c service which I enjoyed.
Empleados con los que trabajó

Cliente verificado
Kernersville, NC
2021 Tesla S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/14/2023
cliente verificadoCliente Verificado
10
Absolutely Superb Tesla Service - They answer the phones!!!
Holy cow, real people answer the phones and actually know about cars. Imagine that! Will never go back to the Tesla dealer ever. OMG! Thank you. And they gave me Uber vouchers too!
Empleados con los que trabajó

Cliente verificado
Kernersville, NC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/11/2023
cliente verificadoCliente Verificado
10
Lexus Service and Wheel Alignment
Tired of the Lexus dealer. Had my brake fluid flushed, my rear brake pads replaced, a tire and wheel alignment. Nice job. Wish the car Wash was done better but overall much better service than Lexus dealer which is surprising. Remote pay options so I didn’t have to rush back.
Stuart M. de Carmine's Import Service respondió el 03/27/2023 09:49 AM

Thanks for the honest review, we appreciate your business.

Empleados con los que trabajó

Cliente verificado
Kernersville, NC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/28/2022
cliente verificadoCliente Verificado
10
First Class visit. Wow. Thanks.
Not cheap. But I cannot remember the last time I received something really great that was not a little pricey. Would rather pay more to get a lot more than deal with these second rate mom and pop stores.
Stuart M. de Carmine's Import Service respondió el 01/17/2023 04:54 AM

Glad you appreciate our premium service, give us a call anytime.

Empleados con los que trabajó

Cliente verificado
Kernersville, NC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/23/2022
cliente verificadoCliente Verificado
10
Wheel Alignment on my BMW 528 is Awesome
Thanks guys! Wheel is actually straight. At first I did not think so but it is. I wish someone would have told me my service due light was on though!!! Anyway I can bring it back.
Stuart M. de Carmine's Import Service respondió el 01/12/2023 09:24 AM

Thanks for taking the time to review us, and letting us come back to pick up your vehicle to get it checked for service. 

Empleados con los que trabajó
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