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SureCritic / Mantenimiento de automóviles / Carmine's Import Service / Stuart M
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Stuart M

Carmine's Import Service
Calificación General
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(122 reviews)
92

Reseñas de Stuart M

RC
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ROBERT C.
Summerfield, NC
2023 Tesla 3
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/01/2024
cliente verificadoCliente Verificado
10
Tesla service
Great communication throughout the process and prompt service. I highly recommend.
Empleados con los que trabajó
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Stuart M
JC
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JOSEPH C.
Kernersville, NC
2012 Porsche *911 SERIES
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/23/2024
cliente verificadoCliente Verificado
10
Outstanding
As always great job. Excellent customer service.
Stuart M. de Carmine's Import Service respondió el 01/29/2024 07:04 AM

Thank you for your great review Terry!

Empleados con los que trabajó
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Stuart M
CE
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CHARLES E.
Kernersville, NC
2017 Audi Q5
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/23/2024
cliente verificadoCliente Verificado
10
Diagnosed issues
Complete repair satisfactory
Stuart M. de Carmine's Import Service respondió el 01/29/2024 07:04 AM

Thanks for the great review Charles!

Empleados con los que trabajó
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Stuart M
PD
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PAUL D.
Kernersville, NC
2009 BMW X5
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/20/2024
cliente verificadoCliente Verificado
9
Good work troubleshooting and fixing a difficult electrical issue.
Brought in X5 that was unable to maintain battery and would not start without jump. Battery was approximately 1 year old. Could start with jump and short charge on other vehicle's system. Good job troubleshooting bad battery and overcharging alternator that was causing multiple electrical gremlins including blown fuses and many faults.
Stuart M. de Carmine's Import Service respondió el 01/29/2024 07:05 AM

Dear Paul, thanks for taking the tiime to write us a review!

Empleados con los que trabajó
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Stuart M
Cliente verificado
Kernersville, NC
2022 Volkswagen Taos
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/16/2024
cliente verificadoCliente Verificado
10
Outstanding Tesla Model S Service
I had my rear differential oil changed, and my brake calipers cleaned and lubed. They also recommended an air conditioning treatment. I thought it was weird to have done in the cold weather but after they explained it to me and how it affects range and also my interior windows fogging along with system longevity it made perfect sense. The car had a fresh double mint gum type smell after the a/c service which I enjoyed.
Empleados con los que trabajó
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Stuart M
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Maxx C
LM
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LUDMILLA M.
Kernersville, NC
2013 Nissan Rogue
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/11/2024
cliente verificadoCliente Verificado
10
High standards, skilled work, honest pricing. You truly get what you pay for if not more.
Found Carmine's in 2020 when my Carmax service guy suggested I go there when I moved to Kernersville. Best advice I ever acted on. Carmine's lives up to its fantastic reputation of good honest work for the basic cost necessary to continue that high standard. Carmine's has never dissappointed since I found them in 2020. They do all my Rogue servicing. As a female septuagenarian who is doing her best to remain self sufficient and active and moving and traveling, the safety provided me while driving my Rogue is super important. Carmine's delivers along with providing kindness and respect in the bargain. milka / seeker
Stuart M. de Carmine's Import Service respondió el 01/29/2024 07:06 AM

Thank you so much for sharing your positive experience with Carmine's Import Service, Milka/Seeker! We are thrilled to hear that we have been able to meet your expectations since you found us in 2020. Ensuring the safety and reliability of your Rogue is our top priority, and we are glad that you feel confident and secure while driving it. We appreciate your kind words about our honest work and fair pricing. Thank you for choosing Carmine's and we look forward to serving you again in the future!

Empleados con los que trabajó
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Stuart M
HJ
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Hollis J.
Thomasville, NC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/03/2024
10
No Heat
Dillon thanks for asking the service was great I really appreciate everything car runs fine I have heat now ?.
Empleados con los que trabajó
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Stuart M
Cliente verificado
Kernersville, NC
2015 Ford Fiesta
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/15/2023
cliente verificadoCliente Verificado
10
Straightforward
Communication was good over what needed to be done on my daughter’s car to keep it safe and reliable. Everything was done quickly and as usual it was done properly
Empleados con los que trabajó
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Stuart M
JR
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JOHN R.
Winston Salem, NC
2015 Mercedes-Benz CLA-Class
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/10/2023
cliente verificadoCliente Verificado
10
Always great and quick service!
As a new import owner, I appreciate the thoroughness, along with explanations of suggested preventative maintenance. Thanks!
Dillon S. de Carmine's Import Service respondió el 01/29/2024 07:08 AM

Thank you for your kind review, John! We are glad that you appreciate the attention to detail and preventive maintenance recommendations we provided. We strive to provide our customers with the best service possible and are glad you found it satisfactory.

Empleados con los que trabajó
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Stuart M
JA
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JOY A.
Summerfield, NC
2014 MINI Cooper Clubman
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/09/2023
cliente verificadoCliente Verificado
10
Excellent Service
Honest and efficient! I trust Carmine’s for advice, and on my mini Cooper. They will go out of their way to help me with transportation. Really good job of keeping me up-to-date on the status of my repairs and maintenance. I’ll recommendw
Dillon S. de Carmine's Import Service respondió el 01/29/2024 07:08 AM

Joy, we appreciate you very much! Thank you for being a long standing and loyal customer with us!

Empleados con los que trabajó
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Stuart M
SL
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SUSAN L.
Lewisville, NC
2010 Volvo XC60
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/01/2023
cliente verificadoCliente Verificado
10
Excellent on time service with a very knowledgeable team
Recently had issues with my 2010 xc60. Excellent work and advice
Stuart M. de Carmine's Import Service respondió el 12/07/2023 02:11 PM

We are so glad to hear that you had a great experience with us, Susan. We strive to provide excellent quality work and advice! Thank you for your business!

Empleados con los que trabajó
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Stuart M
EW
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EDWARD W.
High Point, NC
2013 Porsche 911
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/17/2023
cliente verificadoCliente Verificado
10
? super
Great job as always. Thanks. Eweller
Stuart M. de Carmine's Import Service respondió el 12/07/2023 02:12 PM

Thank you for your continued loyalty and support, Ed! We appreciate your trust in our service and are committed to providing you with the best customer experience.

Empleados con los que trabajó
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Stuart M
DW
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DAVID W.
Kernersville, NC
2007 Honda Odyssey
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
10/24/2023
cliente verificadoCliente Verificado
0
Absolutely terrible
They are an absolute rip off, save yourself and go somewhere else.
Stuart M. de Carmine's Import Service respondió el 11/03/2023 05:17 AM

We apologize for the negative experience you had with us, David. We take customer feedback seriously and are continuously striving to improve our services. We will use your review to better our service in the future.

Empleados con los que trabajó
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Stuart M
Cliente verificado
Kernersville, NC
2021 Tesla S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/14/2023
cliente verificadoCliente Verificado
10
Absolutely Superb Tesla Service - They answer the phones!!!
Holy cow, real people answer the phones and actually know about cars. Imagine that! Will never go back to the Tesla dealer ever. OMG! Thank you. And they gave me Uber vouchers too!
Empleados con los que trabajó
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Stuart M
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Maxx C
PF
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PATRICIA F.
Level Cross, NC
2016 BMW Z4
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/12/2023
cliente verificadoCliente Verificado
10
Superior service
You will never be able to find a better company for all your service needs. Carmine’s is PHENOMENAL !!! They are reliable, thorough, and keeps you informed throughout the process of bringing you the best results for your car. They go the “extra mile” in everything they do to keep you informed and give you top quality results. They truly care about their customers and strife to keep your car and its parts in excellent condition.
Empleados con los que trabajó
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Stuart M
RD
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ROBERT D.
2016 Volvo XC60
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/10/2023
cliente verificadoCliente Verificado
10
Efficient
Reviewed all concerns with me and provided a quick turnaround for the work done.
Empleados con los que trabajó
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Stuart M
JR
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JIM R.
Oak Ridge, NC
2007 Volvo S80
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/01/2023
cliente verificadoCliente Verificado
10
Carmine's is awesome
My car died on I-40. It had a ton of errors popping up on the dash. Stuart took the information and kept me posted with updated. Offered to help me pick the car up when my wife was out of town and overall kept every promise made. First class experience.
Empleados con los que trabajó
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Stuart M
JL
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JOHN L.
Winston Salem, NC
2003 Porsche Boxster
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/29/2023
cliente verificadoCliente Verificado
10
Porsche Boxster repair.
I have a 2003 Porsche Boxster with196,000 miles on it. I drive it every day and I love the car. I’ve relied on Carmine’s Import Service to keep my car in a good running order for years and they have consistently done an excellent job of accommodating what is now an antique car. I do believe that they care and have as much pride for the car as I do. I highly recommend.
Empleados con los que trabajó
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Stuart M
PD
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PAUL D.
Kernersville, NC
2017 BMW X5
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/25/2023
cliente verificadoCliente Verificado
10
Brake Service
Excellent quality of service, reasonably priced, convenient pick up and return for driver and returned washed and clean. What more could a person ask. Reviewed car for other potential needs and reported same with indications of recommended priority.

Thanks
Stuart M. de Carmine's Import Service respondió el 05/30/2023 06:41 AM

Thanks for your appreciation of our premium service Paul. It's always nice to see you in the shop and we're glad we could help with the rear brake upgrade on your BMW X5 ///M. Give us a call or stop by anytime. 

Empleados con los que trabajó
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Stuart M
Cliente verificado
Kernersville, NC
2021 Mercedes-Benz C300
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/22/2023
cliente verificadoCliente Verificado
9
First visit
Everything went well.
Stuart M. de Carmine's Import Service respondió el 05/23/2023 05:49 AM

Thanks for your business and 5-star review Steven!

Empleados con los que trabajó
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Stuart M
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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