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SureCritic / Concesionario Hyundai / Temecula Hyundai / STEVE ENRIQUEZ
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STEVE ENRIQUEZ

Temecula Hyundai
Calificación General
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(671 reviews)
82

Reseñas de STEVE ENRIQUEZ

WW
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WADE W.
Murrieta, CA
2019 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/26/2023
cliente verificadoCliente Verificado
10
Categoría: Service
Customer Service at its best!
We had an issue with the motor of our drivers side back window of our Santa Fe. I called the service department and talked with Steve. Steve asked me to bring in our SUV that day so they can take a look at it. The service department was very busy, however after meeting with Steve, he immediately ordered the part and said he will have it installed ASAP. They did exactly that. I would personally like to thank, Steve, Ricky, Blake and the entire service department for their compassion and understanding of our situation. Best regards,
Empleados con los que trabajó
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STEVE ENRIQUEZ
RB
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ROBERT B.
Temecula, CA
2022 TUCSON HEV
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/16/2023
cliente verificadoCliente Verificado
10
Categoría: Service
Courteous and responsive service
I dropped in to the service department without an appointment to inquire about an appointment to get my oil changed before I leave on a trip. Even though they were booked up for over a month, they worked me in and took care of a recall I was unaware of.
Empleados con los que trabajó
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STEVE ENRIQUEZ
Cliente verificado
Temecula, CA
2013 SANTA FE SPORT
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/12/2023
cliente verificadoCliente Verificado
9
Categoría: Service
Great job
Professional and fast…
Empleados con los que trabajó
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STEVE ENRIQUEZ
AR
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ALEKSANDR R.
Menifee, CA
2022 IONIQ 5
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/12/2023
cliente verificadoCliente Verificado
10
Categoría: Service
Good service
Steve was very helpful and made the overall experience painless. Got me a Lyft when it looked like it would be a day and then a rental when it took a little longer than expected.
Empleados con los que trabajó
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STEVE ENRIQUEZ
CC
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CANDY C.
Temecula, CA
2019 KONA
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
07/12/2023
cliente verificadoCliente Verificado
10
Categoría: Service
60,000 check up
The only issue I had was my key fob was still causing having issues. The battery was replaced but I still had to use the app on my phone to open my door and lock my door.
Empleados con los que trabajó
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STEVE ENRIQUEZ
LA
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LINDA A.
Murrieta, CA
2014 SONATA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/03/2023
cliente verificadoCliente Verificado
8
Categoría: Service
Happy happy so happy
I am satisfied with the car dealership in general. The waiting is very comfy and the temperature is just right. I went to another dealership but the service wasn’t near as good.
Empleados con los que trabajó
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STEVE ENRIQUEZ
PG
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PATRICIA G.
Temecula, CA
2017 TUCSON
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/22/2023
cliente verificadoCliente Verificado
10
Categoría: Service
Great service
Always pleased with their work.
Empleados con los que trabajó
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STEVE ENRIQUEZ
MH
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MICHAEL H.
Murrieta, CA
2019 SANTA FE
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/21/2023
cliente verificadoCliente Verificado
10
Categoría: Service
Best dealership in the valley!!
Steve and the service dept are the best at communicating, being fair and providing the best customer service! This is why I’m currently driving the 4th vehicle I’ve purchased from Temecula Hyundai!
Empleados con los que trabajó
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STEVE ENRIQUEZ
AT
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ANTHONY T.
Huntingtn Bch, CA
2022 SANTA FE
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/15/2023
cliente verificadoCliente Verificado
10
Categoría: Service
Professional and Friendly Service
Everyone at Temecula Hyundai were very professional and helpful during my last service appointment. I am so thankful to have such a wonderful dealership close by.
Empleados con los que trabajó
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STEVE ENRIQUEZ
GJ
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GREG J.
Winchester, CA
2017 SANTA FE SPORT
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/03/2022
cliente verificadoCliente Verificado
10
Categoría: Service
Friendly Staff, efficient service in a timely manner and a reasonable price
I take my Hyundai Santa Fe to the dealer because I want the work done correctly. I have tried Oil Change shops and have had many problems. I brought my car into Temecula Hyundai. They checked me in right away. They were friendly. My service advisor was very knowledgeable. The work was completed in a reasonable amount of time and the price was competitive. They even recommended a good place to get some lunch while I waited. I now live in Vista but it's worth the drive to get my car serviced by knowledgeable professionals.
Empleados con los que trabajó
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STEVE ENRIQUEZ
CJ
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CANDACE J.
Beaumont, CA
2022 SONATA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/09/2022
cliente verificadoCliente Verificado
10
Categoría: Service
Great service department
Always timely service with friendly advisers !
Empleados con los que trabajó
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STEVE ENRIQUEZ
IE
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ISAAC E.
Menifee, CA
2016 SONATA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/25/2022
cliente verificadoCliente Verificado
10
Categoría: Service
Overall the easiest experience I’ve had
I went in on a weekend expecting to have my car looked at on Monday And they gave me a call 30 minutes after I left letting me they did a quick inspection and confirmed the things needed. There was great communication and made the process easy and painless. I’ve was attended to quickly and felt the excellent service immediately.
Empleados con los que trabajó
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STEVE ENRIQUEZ
GS
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GINA S.
Winchester, CA
2019 TUCSON
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/06/2022
cliente verificadoCliente Verificado
10
Categoría: Service
TEMECULA HYUNDAI ALWAYS PROVIDES AWESOME SERVICE
From the time I bought my vehicle to performing all the services. Steven and his staff always provided great service above and beyond what is expected.

To upper management: Temecula Hyundai is a textbook example of taking care of the customer and providing awesome service. If there are any awards to be handed out Steven and Temecula Hyundai are a sure pick
Empleados con los que trabajó
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STEVE ENRIQUEZ
WW
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WILLIAM W.
Winchester, CA
2012 SANTA FE
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/06/2022
cliente verificadoCliente Verificado
10
Categoría: Service
Excellent service
Very efficient and reliable. I know when I bring my vehicle in for service that it will be done right and in a short amount of time.
Empleados con los que trabajó
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STEVE ENRIQUEZ
SH
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SEBASTIAN H.
Sun City, CA
2021 SANTA FE
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/20/2022
cliente verificadoCliente Verificado
10
Categoría: Service
Repair engine light
Steve does excellent job for the customer's on yesterday's
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STEVE ENRIQUEZ
Cliente verificado
Menifee, CA
2015 SANTA FE SPORT
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/06/2022
cliente verificadoCliente Verificado
10
Categoría: Service
One my head light was out
Thanks for sales person he replaced it with no time
Empleados con los que trabajó
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STEVE ENRIQUEZ
Cliente verificado
Fallbrook, CA
2019 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/11/2022
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
Just a quick trip to install a couple of parts
Easy visit. Quick. Waited in the lounge
CARLOS V., Service Manager de Temecula Hyundai respondió el 04/12/2022 10:30 AM

Thank you so very much for the fantastic 5 star review. We appreciate your business.






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Empleados con los que trabajó
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STEVE ENRIQUEZ
DH
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Danielle H.
Menifee, CA
2017 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/08/2022
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
Expectations always met!
My service provider Steve is exemplary in every way. I have always had a good experience bringing my car here.
CARLOS V., Service Manager de Temecula Hyundai respondió el 04/12/2022 10:30 AM

Thank you so very much for the fantastic 5 star review. We appreciate your business.






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Empleados con los que trabajó
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STEVE ENRIQUEZ
CG
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Carlos G.
Temecula, CA
2020 Hyundai Tucson
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/31/2022
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Recomendado
Reseña Original
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
03/13/2022
Tipo de Servicio: Repair
9
Categoría: Service
Excellent customer service
From taking the time to call and work with you to see what would be the best time for you to schedule a check/concern on your car to offer a loaner car during the inspection without any hesitation that’s excellent customer service from Steve a 10 star be extremely superb a 9 out of 10 rating still immaculate service. Thanks
STEVE J E. de Temecula Hyundai respondió el 03/17/2022 11:56 AM

Thank you for taking the time to speak with me today. I look forward to seeing you when you drop off in a couple of weeks  to adress your noise concern . 

Thank you 
Steve Enriquez
Temecula Hyundai 

Empleados con los que trabajó
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STEVE ENRIQUEZ
Cliente verificado
Temecula, CA
2012 Hyundai Sonata
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
03/03/2022
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
0
Categoría: Service
Will recommend if you are filling an insurance claim!!
Well.. I have been taking my car before there mainly for oil changes. After that I took my car since I did experience a huge change on my vehicle they were able to figure out the issue and did fix it were very great on communicating that with me, also keep in mind I did fill a claim thorough my insurance! In a instance they seem they wanted to get paid because when I was ready to pick up my vehicle they wanted to know figure out I had the money which is reasonable to ask! After they fixed the problem I was notified about another issue in which I stated to them I have not experience that issue other wise I would of told them about it. They said they will look further into the situation and told me it would not correlate with the issue they fixed in my car “ I said okay” left the dealership thinking my car was okay. Which it was, however I’am experiencing the issue they had told me about, I reach out to them until this day I have not heard anything!
STEVE J E. de Temecula Hyundai respondió el 03/05/2022 05:11 PM

Thank you for your feedback we attempted to reach out to you to further discuss your vehicle and left you a  voicemail 
please gives us a call at your earliest convinece

Steve Enriquez
951-699-6807

Empleados con los que trabajó
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STEVE ENRIQUEZ
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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