RY

ROGER YOUNG

Calificación General
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(1198 reviews)
85

CM
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Cindy M.
Keystone Heights, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/23/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great service department.
Roger is always happy and courteous when I bring my car in for service.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 05/26/2020 05:46 AM

  We thank you for taking the time to share your service experience with us and your kind words. Our service team is dedicated to keeping you safe and committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

Cliente verificado
St. Augustine, FL
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
05/23/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Good
Overall good service, but they forgot to reset my system to remind me when my oil change was due. Not a big deal though.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 05/26/2020 05:46 AM

  We thank you for taking the time to share your service experience with us. Our sincere apologies for not resetting the reminder. Our service team is dedicated to keeping you safe and committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

MD
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Morris D.
St. Augustine, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/21/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
excellenty customer service. Service Dept. next to none!
Excellent Customer Service, Service Dept. provided by Roger
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 05/21/2020 02:07 PM

 We thank you for taking the time to share your service experience with us and the 5 star rating. Our service team is dedicated to keeping you safe and exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

SA
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Shantavia A.
Saint Augustine, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/12/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
The best
Roger is amazing. Since I’ve had my car two years now he has made sure everything is done right And in a timely manner.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 05/12/2020 11:47 AM

We greatly appreciate you taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

VF
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Vincent F.
St. Augustine, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/09/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Always GREAT Service!
Had a few minor things to address, ALL were taken care of in this one visit. Excellent service and attention as always!
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 05/11/2020 06:15 AM

We greatly appreciate you taking the time to share your kind words with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

VC
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Victoria C.
Saint Augustine, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/07/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Tire repair
Came in no appt , got me right in and fixed my tire issue , this has been the secound time i've been there and both times they have been very helpful and nice.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 05/07/2020 10:24 AM

 We appreciate you taking the time to share your service experience with us and your kind words. We are committed to exceeding your expectations. 



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

Cliente verificado
Saint Augustine, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/05/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great Service Department
Service is always quick and fairly priced
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 05/06/2020 05:47 AM

 Thank you for taking the time to share your service experience and kind words with us. The safety of our guests and service team has always been our number 1 priority and we are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

VC
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Victoria C.
Saint Augustine, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/29/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
From the time i pulled in
I was very happy for my first visit, I didn't have an appt and they took me in right away, and corrected information on my truck and noticed chips in my front window and sch for replacement, very happy!
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 05/01/2020 07:03 AM

 Thank you for taking the time to share your service experience and kind words with us. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

AB
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Alfred B.
Palm Coast, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/20/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
clean
Everyone acts very professional.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 04/20/2020 11:45 AM

 We appreciate you taking the time to share your service experience with us and the 5 star rating. Our service team is working hard on keeping our guests safe. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

Cliente verificado
Palm Coast, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/19/2020
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Helpful
No issues
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 04/20/2020 08:08 AM

 Thank you for sharing your service experience with us and the 5 star rating. Our service team is working hard to keep all of our guests safe. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

SB
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Suzette B.
St. Augustine, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/08/2020
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Professional and courteous
Great service experience
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 04/08/2020 07:02 AM

 Thank you for sharing your service experience with us and your kind words. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

MM
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Margot M.
St. Augustine, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/03/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Best Service
I took my SUV in to be detailed. My hats off to whomever was assigned this challenge. Needless to say my vehicle was trashed by kids and dogs. They made it look new. Thank you for doing such a great job.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 04/03/2020 12:22 PM

 We appreciate you taking the time to share your experience with us and your kind words. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

EC
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Ebony C.
Palatka, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/31/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Awesome Service
Very professional and not pushy about recommendations
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 03/31/2020 12:21 PM

 Thank you for sharing your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

IG
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Irmgard G.
Palatka, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/20/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Fast, efficient service
With Roger Young in charge of my car service, I am guaranteed a fast, friendly and efficient job-well-done.
Mr. Young is truly an asset to the Service Department of Hyundai of St. Augustine.
Thank you for being so helpful.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 03/20/2020 11:49 AM

 Thank you for sharing your service experience with us and your kind words. Roger and the service team understands exceeding your expectations. 



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

ER
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Elizabeth R.
Palm Coast, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/19/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Fantastic people, specially the service group!
See above
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 03/19/2020 11:54 AM

 We appreciate you taking the time to share your kind words and service experience with us. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

JE
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John E.
Saint Augustine, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/17/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Factory service completed with no problems
I get my Santa Fe serviced hear because I like the people here, they are friendly, courteous and knowledgeable. They inform you of the service due on the vehicle and you decide from there. There is no pressure. They work well as a team and do good work. I feel the work has been done right when I leave there. Thamks
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 03/18/2020 09:51 AM

 Thank you for taking the time to share your service experiences and kind words with us. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

Cliente verificado
Palm Coast, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/16/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Maintaining my 15 year old Tucson
Worked out a repair plan with Roger so I could defer buying a replacement second car. I feel good about safely getting another two years from my Tucson.
Recomendado
CHERYL B. de Hyundai of St. Augustine respondió el 03/17/2020 05:35 AM

We greatly appreciate you taking the time to share your service experiences with us and your continued loyalty to Hyundai of St Augustine. We are committed to exceeding your expectations.

 



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

PD
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Patricia D.
Ormond Beach, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/12/2020
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great service
My car was towed there in error. Tow truck driver screwed up. However they did a great job, called me with updates, and gave me a follow-up call a few days after I picked it up. Roger, my service guy, was terrific.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 03/13/2020 05:50 AM

 We thank you for taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

RT
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Richard T.
St. Augustine, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/10/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Excellent Service Experience
I've used the St Augustine Dealership for service since buying the car in 2013. They are superb, and its true quality customer experience.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 03/10/2020 02:03 PM

 We appreciate you taking the time to share your service experiences with us and your kind words. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

AR
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Avelino R.
Palm Coast, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/02/2020
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
2019 Santa Fe Maintenance
Service was excellent. Minimum waiting and the adviser was very knowledgeable.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 03/03/2020 06:11 AM

 Thank you for sharing your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
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