Ricardo Garcia

Earnhardt Hyundai North Scottsdale

Calificación General

4.9

(1198 reviews)

92

Reseñas de Ricardo Garcia

DM

Dennis M.

Tempe, AZ

2012 Hyundai Sonata

12/31/2017

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Sonata engine failure

Honest and factual service. Sincere service people

Recomendado

Michael S. de Earnhardt Hyundai North Scottsdale respondió el 01/02/2018 09:04 AM

Thank you for the 5-star review.

Terrible thing your engine failing like that, but it is great the Hyundai Assurance and America's Best Warranty were there to make it right. Thank you for choosing us and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó

BB

Bruce B.

Phoenix, AZ

2014 Hyundai Santa Fe S

12/29/2017

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Prompt and Efficient

Riccardo was very helpful in setting up my appointment and greeted me as I drove up. My service was performed promptly and efficiently and I was on my way in the time period estimated.

Recomendado

Michael S. de Earnhardt Hyundai North Scottsdale respondió el 12/29/2017 09:52 AM

Thank you for the great review and recommendation for Ricardo Garcia your advisor.

We are happy to be your dealer and we look forward to serving you for all the years and miles ahead.

Michael Southern
Service Manager

Empleados con los que trabajó

LS

Lyman S.

Scottsdale, AZ

2011 Hyundai Sonata

12/28/2017

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

hyundai

Super-good.

Recomendado

Michael S. de Earnhardt Hyundai North Scottsdale respondió el 12/29/2017 09:50 AM

Thank you for the wonderful review.

Many years, many Hyundais, it has been our absolute pleasure to be your dealer and we look forward to being here for you for all the miles ahead.

Michael Southern
Service Manager

Empleados con los que trabajó

LF

Lisa F.

Phoenix, AZ

2013 Hyundai Elantra Gt

12/26/2017

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Excellent service

Service department and service advisor excellent as usual. Really appreciate the service department!

Recomendado

Michael S. de Earnhardt Hyundai North Scottsdale respondió el 12/27/2017 06:47 AM

Thank you for the excellent review.

So many years and Hyundais now, we have been very glad to be your dealer and we look forward to serving you for many more years and miles to come.

Michael Southern
Service Manager

Empleados con los que trabajó

MP

Maureen P.

Scottsdale, AZ

2016 Hyundai Sonata

12/26/2017

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

oil change

good

Recomendado

Michael S. de Earnhardt Hyundai North Scottsdale respondió el 12/26/2017 11:07 AM

Thank you for the postive review.

We're happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Empleados con los que trabajó

Cliente verificado

Phoenix, AZ

2016 Hyundai Tucson

12/26/2017

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Great Customer Service

Ricardo was very friendly. He took the time to explain everything thoroughly. I felt appreciated and well taken care of.

Recomendado

Michael S. de Earnhardt Hyundai North Scottsdale respondió el 12/26/2017 10:40 AM

Thank you for the great review and recommendation for Ricardo Garcia your advisor.

We are happy to be you dealership and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Empleados con los que trabajó

DB

Donna B.

Scottsdale, AZ

2011 Hyundai Sonata

12/25/2017

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Service Advisors

My service advisor, Ricardo, is so nice, helpful,and caring, it's a pleasure to bring my car in for service.
He is polite and patient with even the most irritating customers.
I get the feeling that he is truly a kind person and not just because it's a requirement of his

Recomendado

Michael S. de Earnhardt Hyundai North Scottsdale respondió el 12/26/2017 07:01 AM

Thank you for the 5-star review.

We are happy to be your dealer and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó

RF

Russell F.

Scottsdale, AZ

2017 Hyundai Santa Fe S

12/23/2017

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

The best place to buy a Hyundai is at Earnhardt Hyundai in North Scottsdale, Try it,,they earn your business.

I have purchased 6 cars there. My recent purchase was a 2017 Hyundai Santa Fe, it's a great car and we enjoy the reliability and the comfort. I enjoy taking my car in for service to see all the friends I have over the years. Mike Southern is the Director of the service Dept. and he has a great team working for him. Today Ricardo Garcia was my service writer and as usual friendliness, courtesy and fast service is always first. My car's service is always serviced in a timely and returned to nice and clean. I purchased this car from Tony Femiano the General Sales manager and Sean Rushford and as always it s a smooth sale and everything went well. Its a great Dealership and I recommend all my friends stop in and meet everyone.

Recomendado

Michael S. de Earnhardt Hyundai North Scottsdale respondió el 12/26/2017 07:11 AM

Could it really be only 6 from us?

It seems like it must be a dozen or more by now.

Your recommendation means so much to us - thank you!

It has been our absolute pleasure being your dealer and we look forward to serving you for many more years, miles, and Hyundais to come.

Michael Southern
Service Manager

Empleados con los que trabajó

Cliente verificado

Chandler, AZ

2016 Hyundai Tucson

12/22/2017

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Great service

My car was serviced quickly and the tech went above and beyond to check more than what I brought it in for. Everything was explained to me and all of the staff was friendly and helpful. The waiting area is nice and clean as well.

Recomendado

Michael S. de Earnhardt Hyundai North Scottsdale respondió el 12/22/2017 03:13 PM

Thank you for the great review.

We are happy to be your dealer and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó

TH

Thomas H.

Scottsdale, AZ

2017 Hyundai Santa Fe

12/22/2017

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Customer focus

Ricardo is excellent & Michael is the best Service Manager that I’ve ever worked with

Recomendado

Michael S. de Earnhardt Hyundai North Scottsdale respondió el 12/22/2017 12:01 PM

Thank you for the wonderful review.

Multiple Santa Fes now, it has been our absolute pleasure to be your dealer and we look forward to being here for you for all the years, miles, and Hyundais to come.

Michael Southern
Service Manager

Empleados con los que trabajó

JP

James P.

Rio Verde, AZ

2016 Hyundai Equus

12/22/2017

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Quality people.

Quality people.

Recomendado

Michael S. de Earnhardt Hyundai North Scottsdale respondió el 12/22/2017 10:23 AM

Thank you for the great review. We are lucky to have qualty cars and quality customers as well.

Thank you for choosing us to be your Equus dealer and we look forward to being at your service for many more years and miles to come.

Michael Southern
Service Manager

Empleados con los que trabajó

Cliente verificado

Scottsdale, AZ

2016 Hyundai Tucson

12/20/2017

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Ricardo

Ricardo did an exceptional job of handling a problem found when I had my Tucson in for routine maintenance. The battery was found to be defective and was replaced free due to being within the warranty. Everything was done in a timely manner and Ricardo could not have been more pleasant and professional.

Recomendado

Michael S. de Earnhardt Hyundai North Scottsdale respondió el 12/21/2017 07:42 AM

Thank you for the exceptional review and praise for Ricardo Garica your advisor.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó

MQ

Mikhail Q.

Scottsdale, AZ

2015 Hyundai Genesis

12/20/2017

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Excellent, friendly, honest Service

Worked with Ricardo, such a pro, handled my repair over the weekend, provided me with a loaner car. Such an overall excellent experience. Thank you!

Recomendado

Michael S. de Earnhardt Hyundai North Scottsdale respondió el 12/21/2017 07:42 AM

Thank you for the excellent review and recommendation for Ricardo Garcia your advise.

We are happy to be your Genesis dealer and we look forward to serving you for many more years and miles to come.

Michael Southern
Service Manager

Empleados con los que trabajó

DZ

Daniel Z.

Scottsdale, AZ

2012 Hyundai Santa Fe

ReScore Reseña™

12/19/2017

Cliente Verificado

Categoría: Service

hundai repair

Our Sante Fe was still leaking after being repaired but after they found out it was not adequate they got out car in first thing the next morning. An special order had to be placed to repair the car but they still got it done that day

dan

Recomendado

Empleados con los que trabajó

GP

Gene P.

Scottsdale, AZ

2017 Hyundai Santa Fe S

12/19/2017

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Owner of Santa Fe

Ricardo's level of professional service is first rate!

Recomendado

Michael S. de Earnhardt Hyundai North Scottsdale respondió el 12/20/2017 09:04 AM

Thank you for the first rate review and recommendation for Ricardo Garcia your service advisor.

We are happy to be your Santa Fe dealer and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó

TA

Timothy A.

Cave Creek, AZ

2016 Hyundai Genesis

12/19/2017

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

service JENNY

GREAT

Recomendado

Michael S. de Earnhardt Hyundai North Scottsdale respondió el 12/20/2017 09:05 AM

Thank you for the great review.

We are happy to be your Genesis (Jenny) dealer and we look forward to serving you for many more years and miles to come.

Michael Southern
Service Manager

Empleados con los que trabajó

DZ

Daniel Z.

Scottsdale, AZ

2012 Hyundai Santa Fe

ReScore Reseña™

12/19/2017

Cliente Verificado

Categoría: Service

hundai repair

Our Sante Fe was still leaking after being repaired but after they found out it was not adequate they got out car in first thing the next morning. An special order had to be placed to repair the car but they still got it done that day

dan

Recomendado

Reseña Original

12/18/2017

Tipo de Servicio: Maintenance

Categoría: Service

lklk

lkl'k

Recomendado

Michael S. de Earnhardt Hyundai North Scottsdale respondió el 12/19/2017 03:32 PM

Thank you for the feedback.

Ricardo should be in contact to address any concern you may have.

Michael Southern
Service Manager

Empleados con los que trabajó

Cliente verificado

Fountain Hills, AZ

2017 Hyundai Elantra

12/15/2017

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Oil change

I airways bring my car here for my pull change. I appreciate the coffee and light breakfast options available while I wait.

Recomendado

Michael S. de Earnhardt Hyundai North Scottsdale respondió el 12/18/2017 03:09 PM

Thank you for the wonderful review.

We are happy to be your dealer and we look forward to serving yoy again.

Michael Southern
Service Manager

Empleados con los que trabajó

JS

Jeff S.

Scottsdale, AZ

2011 Hyundai Sonata

12/15/2017

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Well staffed and clean dealership

Very satisfied.

Recomendado

Michael S. de Earnhardt Hyundai North Scottsdale respondió el 12/15/2017 02:53 PM

Thank you for the positive review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó

AC

Alisha C.

Phoenix, AZ

2016 Hyundai Elantra

12/12/2017

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Ricardo provides the best customer service!

I choose to service my car with Hyundai because of Ricardo. He is knowledgeable about my cars' upkeep and provides the best customer service by going above and beyond in all of our interactions.

Recomendado

Michael S. de Earnhardt Hyundai North Scottsdale respondió el 12/13/2017 07:54 AM

Thank you for the wonderful review and huge endorsement for Ricardo Garcia your advisor.

We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Empleados con los que trabajó

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Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.