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SureCritic / Concesionario Hyundai / Earnhardt Hyundai North Scottsdale / Ricardo Garcia
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Ricardo Garcia

Earnhardt Hyundai North Scottsdale
Calificación General
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(1198 reviews)
92

Reseñas de Ricardo Garcia

MP
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Marie P.
Scottsdale, AZ
2017 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/26/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service
Promptly customer service great
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 07/26/2018 01:24 PM

Thank you for the great review.

We are happy to be your dealership through multiple Hyundais and we look forward to being here for you for all the years, miles, and Hyundais yet to come.

Michael Southern
Service Manager

Empleados con los que trabajó
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Ricardo Garcia
Cliente verificado
Cave Creek, AZ
2015 Hyundai Sonata Hyb
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
07/25/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Ms.
Would return
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 07/25/2018 02:41 PM

Thank you for the positive review.

We are happy to be your dealer and we'll look forward to seeing you again next visit.

Michael Southern
Service Manager

Empleados con los que trabajó
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Ricardo Garcia
SD
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Stephanie D.
Scottsdale, AZ
2014 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/24/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Service
Ricardo was great and the courtesy car was very nice to have while my car was getting worked on.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 07/26/2018 09:34 AM

Thank you for the great review and recommendation for Ricardo Garcia your advisor.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó
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Ricardo Garcia
GE
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George E.
Scottsdale, AZ
2016 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/24/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great as usual
Always consistently very good service
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 07/26/2018 09:36 AM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Empleados con los que trabajó
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Ricardo Garcia
MS
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Mary S.
Scottsdale, AZ
2016 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/24/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great service
My car was towed due to remote key problem. Very prompt attention. I always have had great service and service advisors
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 07/26/2018 09:37 AM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to seeing you again next visit hopefully without the tow truck leading the way.

Michael Southern
Service Manager

Empleados con los que trabajó
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Ricardo Garcia
AC
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Alan C.
Phoenix, AZ
2014 Hyundai Santa Fe S
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
07/20/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service Visit
Good service
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 07/21/2018 09:54 AM

Thank you for the positive review.

We are happy to be your dealer and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó
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Ricardo Garcia
Cliente verificado
Scottsdale, AZ
2012 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/20/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Excellent Service!
As always, it was a great service experience at Earnhardt Hyundai North Scottsdale. Friendly, efficient and welcoming.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 07/21/2018 09:58 AM

Thank you for the excellent review.

It is our pleasure to be your dealer and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó
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Ricardo Garcia
JE
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Jaafar E.
Scottsdale, AZ
2015 Hyundai Genesis
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/19/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
The staff is awesome
Always get a great service and Ricardo is awesome
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 07/20/2018 11:11 AM

Thank you for the awesome review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó
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Ricardo Garcia
KB
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Kristine B.
Scottsdale, AZ
2013 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/18/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great service
Excellent service, they really care about you and your car
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 07/21/2018 10:05 AM

Thank you for the excellent review and recommendation.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó
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Ricardo Garcia
JD
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Jim D.
Scottsdale, AZ
2017 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/17/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Service
Very good service
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 07/17/2018 03:13 PM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó
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Ricardo Garcia
Cliente verificado
Fountain Hills, AZ
2017 Hyundai Sonata Plu
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
07/17/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Recall
The service and support I received was excellent, timelines on the repair was quick. I gave 4 stars since they didn't do the complimentary wash after having my car for 2 days. Disappointing to get your car back dirty, both inside (grease stains on interior door handle) and out (bird poop and covered in dirt).
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 07/17/2018 03:10 PM

Thank you for the positive review despite the dirt and bird poop - those normally aren't included with the services we provide.

Whatever our issue was with the wash that day, we owe you a raincheck - feel free to drop in anytime to let us make that right.

We are happy to be your dealership and we look forward to seeing you and your Plug-in Hybrid again next visit.

Michael Southern
Service Manager

Empleados con los que trabajó
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Ricardo Garcia
Cliente verificado
Scottsdale, AZ
2013 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/17/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
I always know I’m going to great great service!
My oil changes are always able to be scheduled at a convenient time, are finished usually within 1.5 hours, and I’m always kept aware of anything else I should have updated to my car to keep me safe on the road.
No Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 07/17/2018 03:13 PM

What a wonderful review, thank you.

We are very happy to be your dealership and we look forward to being here for you for all the years and miles ahead.

Michael Southern
Service Manager

Empleados con los que trabajó
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Ricardo Garcia
Cliente verificado
Fountain Hills, AZ
2014 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/11/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
service
they were on task and my car was done in an hour.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 07/12/2018 12:26 PM

Thank you for the 5-star review.

We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Empleados con los que trabajó
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Ricardo Garcia
JN
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Jerald N.
Sedona, AZ
2016 Hyundai Genesis
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/11/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
communication
Great communication about all aspects of the service and future service
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 07/12/2018 12:26 PM

Thank you for the wonderful review.

We are happy to be your Hyundai dealer and we look forward to serving you for many more years and miles to come.

Michael Southern
Service Manager

Empleados con los que trabajó
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Ricardo Garcia
DB
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Donald B.
Scottsdale, AZ
2011 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/11/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Friendly and Knowledgeable Staff
A special place, ever time we need service, Michael Southern and his staff always take care of our needs in a friendly and professional manner. Special thanks to Ricardo Garcia for going above and beyond to get my car back without any long delays.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 07/12/2018 12:30 PM

Thank you for the wonderful review.

We know we have some strong competition from your Naperville dealer, but when you're here, we're here for you and we'll help out whenever we can.

Thank you for choosing us and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Empleados con los que trabajó
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Ricardo Garcia
AG
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Alexis G.
Phoenix, AZ
2014 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/11/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Easy wait, quick service
I always like to wait for my vehicle rather than leave and come back for it. Their lounge area is comfy and the wifi is fast. I get to finish my work but also get to snack on some fruit or popcorn. Ben and Ricardo are two of the best service techs- they keep in informed, always transparent and I feel very confident when I leave.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 07/11/2018 09:45 AM

Thank you Alexis for the wonderful review and Tweet!

It is completely our pleasure to be your Hyundai dealer and we look forward to being here for you for all the years and miles ahead.

Michael Southern
Service Manager

Empleados con los que trabajó
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Ricardo Garcia
MA
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Maarten A.
Phoenix, AZ
2017 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/10/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Best 30,000 service
Thank you to Ricardo in Service. He is personable, fast, and explains what they found with the car.
Definitely recommend him & Hyundai!
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 07/11/2018 08:44 AM

Thank you for the fantastic review and recommendation for Ricardo Garica your advisor.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó
avatar
Ricardo Garcia
Cliente verificado
Phoenix, AZ
2016 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/10/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Honest , quick and friendly service.
Ricardo Garcia , the service advisor was great!
No Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 07/10/2018 03:32 PM

Thank you for the great review and recommendation for Ricardo Garcia your advisor.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó
avatar
Ricardo Garcia
WR
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William R.
Scottsdale, AZ
2016 Hyundai Accent
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/09/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
excellent service at earnhardt hyundai north scottsdale
Great service here, as always. My car was serviced on time & they even gave my car a bath. Very nice people , too.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 07/10/2018 03:30 PM

Thank you for the excellent review.

We are happy to be your Hyundai dealer and we look forward to serving you (and giving your Accent a bath) again next visit.

Michael Southern
Service Manager

Empleados con los que trabajó
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Ricardo Garcia
DE
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Diane E.
Phoenix, AZ
2017 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/06/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Ricardo was wonderful
Very pleasant experience, not too long a wait. Ricardo was very helpful and a joy to deal with
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 07/07/2018 07:50 AM

Thank you for the wonderful review and recommendation for Ricardo Garica your advisor.

We are happy to be your Hyundai dealer and we look forward to serving you for many more years and miles to come.

Michael Southern
Service Manager

Empleados con los que trabajó
avatar
Ricardo Garcia
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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