Ricardo Garcia

Earnhardt Hyundai North Scottsdale

Calificación General

4.9

(1198 reviews)

92

Reseñas de Ricardo Garcia

PM

Paul M.

Scottsdale, AZ

2014 Hyundai Santa Fe S

05/17/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Outstanding Service Again

As always, my expectations were met. Ricardo was both on the phone, and when I arrived at the dealership, very friendly and greeted me by name. He explained what need to be done and the cost, but bent over backwards reminding it was my decision.

Recomendado

Michael S. de Earnhardt Hyundai North Scottsdale respondió el 05/23/2019 01:02 PM

Thank you for the amazing review and recommendation for Ricardo Garcia your advisor.

We are happy to be your Hyundai dealer and we look forward to serving you for all the years and miles ahead.

Michael Southern
Service Manager

Empleados con los que trabajó

PH

Paula H.

Scottsdale, AZ

2017 Hyundai Santa Fe S

05/15/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Outstanding

I love Hundayi; the service is always consistent and they make you feel so welcome! I work with Ricardo as my service contact - he is amazing and is always looking out for your best interest as a customer.

Recomendado

Michael S. de Earnhardt Hyundai North Scottsdale respondió el 05/23/2019 01:00 PM

Thank you for the great review and recommendation for Ricardo Garcia your advisor.

We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Empleados con los que trabajó

Cliente verificado

Scottsdale, AZ

2017 Hyundai Elantra

05/15/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Ricardo Garcia

I don't participate in social media, but wish to say that Ricardo took excellent care of my car, as usual and was very gracious as usual too. Thanks Ricardo.

Recomendado

Michael S. de Earnhardt Hyundai North Scottsdale respondió el 05/23/2019 01:00 PM

Thank you for the great review and recommendation for Ricardo Garcia your advisor.

We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Empleados con los que trabajó

Cliente verificado

Rio Verde, AZ

2016 Hyundai Santa Fe

05/15/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Ricardo terrific

Great service advisor.... Ricardo

Recomendado

Michael S. de Earnhardt Hyundai North Scottsdale respondió el 05/23/2019 12:45 PM

Thank you for the great review and recommendation for Ricardo Garcia your advisor.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó

BJ

Brian J.

Scottsdale, AZ

2018 Hyundai Tucson

05/10/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Routine service.

Exceptional service as always. Took car in for an oil change. In and out in just under an hour. Ricardo, my service rep provided great customer service as always.

Recomendado

Michael S. de Earnhardt Hyundai North Scottsdale respondió el 05/14/2019 10:07 AM

Thank you for the fantastic review and recommendation for Ricardo Garcia your advisor.

We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Empleados con los que trabajó

DI

David I.

Phoenix, AZ

2018 Hyundai Kona

05/08/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Service

Great service department! Great people!

Recomendado

Michael S. de Earnhardt Hyundai North Scottsdale respondió el 05/14/2019 09:58 AM

Thank you for the great review.

We are happy to be your Kona dealer and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó

TS

Terry S.

Phoenix, AZ

2014 Hyundai Sonata

05/07/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Great service

Excellent service that didn't take very long.

Recomendado

Michael S. de Earnhardt Hyundai North Scottsdale respondió el 05/14/2019 09:35 AM

Thank you for the excellent review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó

JK

Janet K.

Scottsdale, AZ

2013 Hyundai Elantra

05/04/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Customer

Great service and work. Comfortable waiting area. Employees diligent and helpful

Recomendado

Michael S. de Earnhardt Hyundai North Scottsdale respondió el 05/06/2019 09:58 AM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó

Cliente verificado

Phoenix, AZ

2016 Hyundai Tucson

05/02/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Problem Solved

My car was fixed a week earlier then I expected...as runs beautifully!

Recomendado

Michael S. de Earnhardt Hyundai North Scottsdale respondió el 05/06/2019 09:33 AM

Thank you for the positive review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó

Cliente verificado

Phoenix, AZ

2018 Hyundai Sonata

05/01/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Just ok

Vehicle service is good, but the customer experience is lacking

Recomendado

Michael S. de Earnhardt Hyundai North Scottsdale respondió el 05/01/2019 11:06 AM

Sorry your experience was lacking.

Sometimes a software update is just a software update. We are glad we could help get you in, get you out, and get you back to your life quickly.

The update we did should help keep your Hyundai in top shape and if we can ever be of assistance in the future please let us know and we'll see if we can't give you a more thrilling experience next time.

Michael Southern
Service Manager

Empleados con los que trabajó

PC

Pamela C.

Peoria, AZ

2017 Hyundai Santa Fe S

05/01/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Pamela C.

Earnhardt North Scottsdale Hyundai always greets me with a smile and makes sure all of my needs have been met! Pleasure always coming to this dealership!

Recomendado

Michael S. de Earnhardt Hyundai North Scottsdale respondió el 05/06/2019 09:38 AM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó

CC

Cari C.

Gilbert, AZ

2018 Hyundai Sonata

04/29/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

12500

see my previous comments

No Recomendado

Michael S. de Earnhardt Hyundai North Scottsdale respondió el 04/30/2019 09:49 AM

Thank you for your comments.

We are sorry our car wash did not meet your expectations. We have noted your "raincheck" and of course you are welcome to return any time and we will take care of that for you.

Michael Southern
Service Manager

Empleados con los que trabajó

TE

Thomas E.

Scottsdale, AZ

2018 Hyundai Sonata

04/29/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Service

Great service.

Recomendado

Michael S. de Earnhardt Hyundai North Scottsdale respondió el 04/30/2019 11:38 AM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó

KW

Kelly W.

Phoenix, AZ

2015 Hyundai Sonata Hyb

04/25/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Love this Dealer!

I have always gotten excellent service & treated well at this dealer! I recommend to anyone to have their cars serviced here!

Recomendado

Michael S. de Earnhardt Hyundai North Scottsdale respondió el 04/27/2019 09:37 AM

We love you too!

Thank you for the amazing review and recommendation.

We are happy to be your hybrid dealer and we look forward to being here for you for all the years and miles ahead.

Michael Southern
Service Manager

Empleados con los que trabajó

ER

Elizabeth R.

Scottsdale, AZ

2014 Hyundai Sonata

04/24/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

They are very polite!

They service my car to the time that I needed and did a great job.

Recomendado

Michael S. de Earnhardt Hyundai North Scottsdale respondió el 04/27/2019 09:33 AM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó

Cliente verificado

Phoenix, AZ

2015 Hyundai Genesis Co

04/24/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

car service

Friendly , professional and excellent work

Recomendado

Michael S. de Earnhardt Hyundai North Scottsdale respondió el 04/27/2019 09:33 AM

Thank you for the excellent review.

We are happy to be you Genesis dealer and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó

Cliente verificado

Battle Lake, MN

2012 Hyundai Genesis

04/17/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Excellent Service

I find Earnhardt Hyundai North Scottsdale extremely accommodating every time I call them. So easy to do business with them.

Recomendado

Michael S. de Earnhardt Hyundai North Scottsdale respondió el 04/17/2019 10:57 AM

Thank you for the excellent review and recommendation.

We are happy to be your Genesis dealer and we look forward to serving you for all the years and miles ahead.

Michael Southern
Service Manager

Empleados con los que trabajó

BS

Bradley S.

Cave Creek, AZ

2017 Hyundai Santa Fe

04/12/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Santa Fe Repair Work

Ricardo Garcia was great to work with. He provided all the information I was looking for, including pictures of the issue with my vehicle. He also provided me with a loaner vehicle over night while my vehicle was being repaired.

Recomendado

Michael S. de Earnhardt Hyundai North Scottsdale respondió el 04/13/2019 01:11 PM

Thank you for the great review and recommendation.

We are happy to be your Hyundai dealer and we look forward to serving you again next visit.

Michael Southern
Service Manager

Empleados con los que trabajó

AM

Alan M.

Fountain Hills, AZ

2016 Hyundai Sonata

04/12/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Great Service

Fast, courteous and efficient. Great overall experience.

Recomendado

Michael S. de Earnhardt Hyundai North Scottsdale respondió el 04/13/2019 01:10 PM

Thank you for the great review and recommendation.

We are happy to be your Hyundai dealer and we look forward to serving you again next visit.

Michael Southern
Service Manager

Empleados con los que trabajó

RC

Rey C.

Scottsdale, AZ

2014 Hyundai Santa Fe S

04/11/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Brake job

Brakes feel like new again. Was able to replace pads and just resurfaced the rotors after 60,000 miles on my Santa Fe Sport.

Recomendado

Michael S. de Earnhardt Hyundai North Scottsdale respondió el 04/13/2019 01:11 PM

Thank you for the great review and recommendation.

We are lucky Hyundai brakes wear so well and last so long. We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Empleados con los que trabajó

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Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.