Ricardo Garcia

Earnhardt Hyundai North Scottsdale

Calificación General

4.9

(1198 reviews)

92

Reseñas de Ricardo Garcia

LR

Leslie R.

Scottsdale, AZ

2017 Hyundai Elantra

06/04/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Only dealership I keep coming back to

This is the only dealership that I have EVER trusted to return to. My Service Advisor, Ricardo, is great! Never disappointed with the service or advice.

Recomendado

Michael S. de Earnhardt Hyundai North Scottsdale respondió el 06/05/2019 08:16 AM

Thank you for the fantastic review and recommendation for Ricardo Garcia your advisor.

We are happy to be your Hyundai dealer and we look forward to being here for you for all the years, miles, and Hyundais to come.

Michael Southern
Service Manager

Empleados con los que trabajó

JL

Julian L.

Phoenix, AZ

2018 Hyundai Santa Fe S

06/03/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Great service

Same great service as usual

Recomendado

Michael S. de Earnhardt Hyundai North Scottsdale respondió el 06/04/2019 08:05 AM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Empleados con los que trabajó

Cliente verificado

Phoenix, AZ

2015 Hyundai Santa Fe S

06/03/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Service Department

Great Service and Great Customer Service.

Recomendado

Michael S. de Earnhardt Hyundai North Scottsdale respondió el 06/04/2019 08:05 AM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó

Cliente verificado

Glendale, AZ

2015 Hyundai Genesis

05/29/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Service

Great customer service

Recomendado

Michael S. de Earnhardt Hyundai North Scottsdale respondió el 05/30/2019 01:52 PM

Thank you for the great review and recommendation.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó

ML

Michael L.

Phoenix, AZ

2018 Hyundai Sonata

05/28/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Amazing staff

We have owned Hyundai vehicles since 1998 and we continue to own because they are the most reliable cars. But Earnhardt’s staff is exceptional. From our salesman Mr Pena, to Manager Jim Tonnelli and Service providers Mike and Ricardo we cannot be happier.
We highly recommend Ernhardt dealership over any other Hyundai dealerships, they actually do take amazing care of their customers.

Recomendado

Michael S. de Earnhardt Hyundai North Scottsdale respondió el 05/29/2019 11:16 AM

What a wonderful review and recommendation - thank you so much!

It has been our absolute pleasure to be your dealership and we look forward to benig here for you for all the years, miles, and Hyundais to come.

Michael Southern
Service Manager

Empleados con los que trabajó

HB

Herbert B.

Scottsdale, AZ

2014 Hyundai Equus

05/28/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Your service advisor - Ricardo....

Ricardo is the main reason I keep my allegiance with you. He is responsive, trustworthy and very pleasant. I've had a recent poor experience with your sales people and actually bought my Equus from another dealer as a consequence. However, as long as Ricardo looks after my car, I'll be servicing the vehicle there.

No Recomendado

Michael S. de Earnhardt Hyundai North Scottsdale respondió el 05/29/2019 11:19 AM

Sorry about your sales experience, but we're glad Ricardo is here to take care of you and your Equus.

The Equus is a a great vehicle and we hope the one you did get serves you well.

Michael Southern
Service Manager

Empleados con los que trabajó

DW

Daniel W.

Scottsdale, AZ

2016 Hyundai Sonata

05/27/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Always Top Notch

Appreciate the quality care and concern that not only my vehicle receives but myself as well. Customer lounge is spacious, comfortable and accommodating. Thank you, Ricardo, for making me feel like a valued customer!

Recomendado

Michael S. de Earnhardt Hyundai North Scottsdale respondió el 05/29/2019 11:20 AM

Thank you for the great review and recommendation for Ricardo Garcia your advisor.

You are very certainly a valued customer and we are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó

GB

Gordon B.

Scottsdale, AZ

2009 Hyundai Sonata

05/27/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Great service

Ricardo does a great job in service department.

Recomendado

Michael S. de Earnhardt Hyundai North Scottsdale respondió el 05/29/2019 11:20 AM

Thank you for the great review and recommendation for Ricardo Garcia your advisor.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó

TL

Thomas L.

Phoenix, AZ

2011 Hyundai Tucson

05/27/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Thanks

Thanks

Recomendado

Michael S. de Earnhardt Hyundai North Scottsdale respondió el 05/29/2019 11:20 AM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó

Cliente verificado

La Vale, MD

2013 Hyundai Sonata

05/26/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Quick and easy service

The technician conducted a thorough inspection and provided recommendations to maintain a safe well running ride.

Recomendado

Michael S. de Earnhardt Hyundai North Scottsdale respondió el 05/29/2019 11:12 AM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó

AL

Amy L.

Scottsdale, AZ

2017 Hyundai Tucson

05/24/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Service is exceptional

Easy to schedule appointments. They are prompt and efficient.

Recomendado

Michael S. de Earnhardt Hyundai North Scottsdale respondió el 05/24/2019 04:36 PM

Thank you for the awesome review and recommendation.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó

Cliente verificado

Cave Creek, AZ

2011 Hyundai Sonata

05/24/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Recall campaign repairs.

Ricardo, my service advisor, was excellent. Fully explained what was to be done and work was completed in the time frame given to me.

Recomendado

Michael S. de Earnhardt Hyundai North Scottsdale respondió el 05/24/2019 04:34 PM

Thank you for the excellent review and recommendation for Ricardo Garcia your advisor.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó

DS

Diane S.

Scottsdale, AZ

2016 Hyundai Elantra

05/23/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Relaxing, TV, coffee, bagels, I feel like I’m home.

Ricardo is an excellent service agent.
Always polite, always helpful, always
great care. I couldn’t be happier with
Him. I know my car is in good condition
When he handles the service.

Recomendado

Michael S. de Earnhardt Hyundai North Scottsdale respondió el 05/24/2019 08:04 AM

Thank you for the wonderful review and recommendation for Ricardo Garcia your advisor.

It has been our absolute pleasure to be your Hyundai dealer and we look forward to being here for you for all the years, miles, and Hyundais to come.

Michael Southern
Service Manager

Empleados con los que trabajó

CC

Cathy C.

Scottsdale, AZ

2011 Hyundai Sonata

05/23/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Service Advisor

Ricardo is a true professional. He is friendly and helpful. Also, appreciate the Service Manager taking time with me as my former service advisor had left.

Recomendado

Michael S. de Earnhardt Hyundai North Scottsdale respondió el 05/23/2019 12:52 PM

Thank you Cathy.

It was our pleasure to help and you'll love working with Ricardo. We are always here for you when you need us and we look forward to being here for you for all the years and miles ahead.

Michael Southern
Service Manager

Empleados con los que trabajó

KP

Kathryn P.

Scottsdale, AZ

2016 Hyundai Tucson

05/23/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Oil change & check up for road trip

Such a nice dealtership. Great people and nice facilities Always love the popcorn while I wait!
Ricardo has always been wonderful to work with. Patient, thorough and very knowledgeable so he can explain things at my level!

Recomendado

Michael S. de Earnhardt Hyundai North Scottsdale respondió el 05/23/2019 02:55 PM

Thank you for the awesome review and recommendation for Ricardo Garcia your advisor.

We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Empleados con los que trabajó

FP

Frank P.

Florence, AZ

2016 Hyundai Sonata

05/23/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Sonata service

Website is confusing

Recomendado

Michael S. de Earnhardt Hyundai North Scottsdale respondió el 05/23/2019 12:10 PM

Thank you for the positive review.

We are happy to be your Hyundai dealer and we're sorry our website was confusing, we'll be updating soon.

Michael Southern
Service Manager

Empleados con los que trabajó

PS

Peter S.

Phoenix, AZ

2013 Hyundai Santa Fe S

05/21/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Employees

Ricardo Garcia is awesome!!!!

Recomendado

Michael S. de Earnhardt Hyundai North Scottsdale respondió el 05/23/2019 12:49 PM

Thank you for the great review and shout out to Ricardo Garcia your advisor.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó

Cliente verificado

Phoenix, AZ

2017 Hyundai Santa Fe S

05/20/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Competent pleasant experience

Problem resolved competently and pleasantly

Recomendado

Michael S. de Earnhardt Hyundai North Scottsdale respondió el 05/23/2019 01:03 PM

Thank you for the great review and recommendation.

We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Empleados con los que trabajó

RM

Rose M.

Glendale, AZ

2016 Hyundai Sonata

05/18/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Taken care of !

You’re always there to help me when I need you! That’s a lot, no hassles just get it done.
Thanks always to Ricardo.

Recomendado

Michael S. de Earnhardt Hyundai North Scottsdale respondió el 05/23/2019 01:02 PM

Thank you for the great review and recommendation for Ricardo Garcia your advisor.

We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Empleados con los que trabajó

Cliente verificado

Tempe, AZ

2018 Hyundai Tucson

05/17/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Great service

Service center is immaculate. The service is always good. Everybody is very nice.

Recomendado

Michael S. de Earnhardt Hyundai North Scottsdale respondió el 05/23/2019 12:47 PM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó

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Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.