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SureCritic / Concesionario Hyundai / Earnhardt Hyundai North Scottsdale / Ricardo Garcia
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Ricardo Garcia

Earnhardt Hyundai North Scottsdale
Calificación General
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(1198 reviews)
92

Reseñas de Ricardo Garcia

CA
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Cynthia A.
Phoenix, AZ
2017 Hyundai Elantra Gt
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/08/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Customers come first
Love this dealership. They treat one with dignity and respect at all times. They are on top of things and have a fantastic waiting area.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 08/22/2019 11:49 AM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to seeing you and your GT again next visit.

Michael Southern
Service Manager

Empleados con los que trabajó
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Ricardo Garcia
DS
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Dennis S.
Scottsdale, AZ
2019 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/08/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Oil change
Fast, efficient and staff very friendly
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 08/22/2019 11:46 AM

Thank you for the 5-star review and recommendation.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó
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Ricardo Garcia
DW
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Donald W.
Scottsdale, AZ
2012 Hyundai Genesis
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/01/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Good service
Good service
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 08/05/2019 07:20 AM

Thank you for the 5-star review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó
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Ricardo Garcia
LF
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Linda F.
Cave Creek, AZ
2015 Hyundai Santa Fe Sport
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/29/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Overdue service and needed and air conditioning issues.
Brought in for overdue service. Ricardo got me in the next day after calling, was heading on a road trip and needed it serviced asap. Air conditioning also wasn't working properly. Compressor had to be replaced under warranty. excellent service as always from Ricardo. He always takes great care of me.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 07/29/2019 09:57 AM

Thank you Linda for the wonderful review and recommendation for Ricardo.

We'd say that no AC could put a severe damper on a road trip.  We're glad that Ricardo was able to get you in and get you sorted before your adventure.

Thank you for choosing us and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Empleados con los que trabajó
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Ricardo Garcia
GO
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Gabriela O.
Scottsdale, AZ
2016 Hyundai Veloster
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/28/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Trust
Ricardo always goes on and beyond to deliver the best.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 07/29/2019 03:48 PM

Thank you for the great review.

We are happy to be your Veloster dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Empleados con los que trabajó
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Ricardo Garcia
JH
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Julie H.
Scottsdale, AZ
2013 Hyundai Santa Fe Sport
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/27/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
60000 service
Ricardo did a great job
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 07/29/2019 03:47 PM

Thank you for the great review and recommendation for Ricardo Garcia your advisor.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó
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Ricardo Garcia
DD
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Dennis D.
Chandler, AZ
2016 Hyundai Genesis
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/26/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Trusted service guy
It's nice to know that when you drive a long way to patronize the dealership that sold you a car, even though other options are nearer, you'll get the service you requested and/or need without being sold any other services that you do not need. Ricardo Garcia has always been my go-to guy when scheduling service. Sure, I only went in for an oil change this time but Ricardo got me in on short notice, he was there when I drove up and I was out the door at the time, or before, he had promised. Thanks for doing a great job!
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 07/29/2019 03:47 PM

Thank you for the wonderful review and recommendation for Ricardo Garcia your advisor.

We are very happy to be your Genesis dealer and we look forward to being here for you for all the years and miles to come.

Michael Southern
Service Manager

Empleados con los que trabajó
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Ricardo Garcia
MC
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Mary C.
Phoenix, AZ
2018 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/25/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great Service!
Ricardo took great care of my vehicle and answered all my questions. As always, it was a great experience at Earnhardt Hyundai North Scottsdale!
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 07/29/2019 03:36 PM

Thank you for the great review and recommendation for Ricardo Garcia your advisor.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó
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Ricardo Garcia
DZ
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Daniel Z.
Scottsdale, AZ
2012 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/23/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
the staff, the comfortable waiting area, the food & beverages provided.
love our Hyundai & love our dealership.

Pat Zimmerman (Daniel is my husband)
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 07/29/2019 03:32 PM

Thank you for the wonderful review.

We are happy to be your Hyundai dealer and we look forward to serving you for all the years and miles ahead.

Michael Southern
Service Manager

Empleados con los que trabajó
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Ricardo Garcia
RM
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Ronald M.
Scottsdale, AZ
2017 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/22/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Professionalism and Courtesy
The work done was fast and done right the first time.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 07/29/2019 03:28 PM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó
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Ricardo Garcia
RM
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Raymond M.
Scottsdale, AZ
2011 Hyundai Genesis
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/22/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great service
Timely repairs, courtesy and accommodating staff
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 07/29/2019 03:28 PM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó
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Ricardo Garcia
LP
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Lawrence P.
Sedona, AZ
2017 Hyundai Veloster
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/22/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Professional Service
Our service appointments are always done exactly as discussed and within the time promised. Plus a great car wash to finish up. Great Service!
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 07/29/2019 03:21 PM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó
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Ricardo Garcia
JC
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Judith C.
Scottsdale, AZ
2018 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/20/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Satisfied
Car was serviced and washed in a very timely fashion.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 07/20/2019 10:36 AM

Thank you for the 5-star review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó
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Ricardo Garcia
NA
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Nicholas A.
Peoria, AZ
2018 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/19/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Best Service Dept. In Arizona.
Ricardo is my Service Advisor and the most honest and trustworthy individual I have ever met in a Car dealership. The other Hyundai dealers except the Earnhardt Hyundai in the East Valley and N. Scottsdale pale in comparison.
When was the last time you left a Service Dept. with a smile? If you need service, see Ricardo and if you are looking to purchase a new Hyundai vehicle, see Tony Femiano. Earnhardt N. Scottsdale is the real deal.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 07/20/2019 08:48 AM

What a fantastic review, post, and tweet!

Thank you Nicholas, we are glad that Ricardo Garcia has provided you with exceptional service.  It is our absolute pleasure to be your Hyundai dealer for so long now.  Thank you for choosing us and we look forward to being here for you for all the years, miles, and Hyundais to come.

Michael Southern
Service Manager

Empleados con los que trabajó
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Ricardo Garcia
DF
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Debra F.
La Vale, MD
2013 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/19/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great service at reasonable cost.
We needed new brakes and tires at 60,000 miles on our Sonata and everyone at Earnhardt Hyundai was excellent in diagnosing the problem, giving a comprehensive estimate, scheduling the work, providing a loaner, and giving us back a safe and clean car.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 07/19/2019 04:10 PM

Thank you for the great review and recommendation.

We are glad we were able to help solve your concerns and get you back on the road safely.

Michael Southern
Service Manager

Empleados con los que trabajó
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Ricardo Garcia
Cliente verificado
Scottsdale, AZ
2019 Hyundai Kona
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/17/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
hyundai service
Ricardo does a great job!
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 07/19/2019 04:06 PM

Thank you for the wonderful review and recommendation for Ricardo Garcia your advisor.

We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Empleados con los que trabajó
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Ricardo Garcia
GF
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Gary F.
Fountain Hills, AZ
2015 Hyundai Santa Fe Sport
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/16/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
to far from home
X
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 07/19/2019 04:02 PM

Thank you for the great review.

We are still the closest Hyundai dealer to Fountain Hills but we know you come a long way to see us.  We hope you keep thnking we are worth the trip and we look forward to serving you for all the years and miles to come.

Michael Southern
Service Manager

Empleados con los que trabajó
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Ricardo Garcia
Cliente verificado
Scottsdale, AZ
2015 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/16/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
My experience
I service my car at EARNHARDT HYUNDAI because of the excellent service Ricardo gives to his customers
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 07/19/2019 04:01 PM

Thank you for the excellent review and recommendation for Ricardo Garcia your advisor.

We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Empleados con los que trabajó
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Ricardo Garcia
CP
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Cory P.
Scottsdale, AZ
2012 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/16/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Excellent Service
Another great service experience. Appreciated Ricardo walking out to greet me on the service drive. Everything was smooth.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 07/16/2019 09:58 AM

Thank you Cory for the excellent review.

We are very happy to be your Hyundai (and other) dealer for so long now and we look forward to being here for you for all the years and miles ahead.

Michael Southern
Service Manager

Empleados con los que trabajó
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Ricardo Garcia
SV
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Sandra V.
Scottsdale, AZ
2018 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/12/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Excellent service
Excellent service
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 07/19/2019 03:54 PM

Thank you for the excellent review.

We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Empleados con los que trabajó
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Ricardo Garcia
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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