NORM ROSEN

Earnhardt Hyundai North Scottsdale

Calificación General

4.9

(1373 reviews)

74

Reseñas de NORM ROSEN

AS

Alan S.

Scottsdale, AZ

2017 Hyundai Tucson

12/24/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Great Service - Quality Work

Highly recommend Earnhardt Hyundai to anyone thinking about purchasing a car. The purchase experience was excellent as is the service department. Have had three Hyundai’s services at Earnhardt and can attest to the quality of the work and the expertise of the service advisors including Norm Rosen and Ricardo Garcia. ⭐️⭐️⭐️⭐️⭐️

Recomendado

Michael S. de Earnhardt Hyundai North Scottsdale respondió el 12/27/2018 07:42 AM

Thank you for the amazing review and recommendation for Norm Rosen and Ricardo Garcia from our advisor team.

We are very happy to be your Hyundai dealer and we look forward to serving you for all the years, miles, and Hyundais to come.

Michael Southern
Service Manager

Empleados con los que trabajó

RH

Robert H.

Fountain Hills, AZ

2013 Hyundai Azera

12/22/2018

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Quick battery replacement

Organized, courteous and professional

Recomendado

Michael S. de Earnhardt Hyundai North Scottsdale respondió el 12/24/2018 07:34 AM

Thank you for the 5-star review.

We are happy to be your Azera dealer and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó

JR

Judy R.

Scottsdale, AZ

2015 Hyundai Equus

12/21/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Great service!

Norm Rosen takes very good care of this old woman!!

Recomendado

Michael S. de Earnhardt Hyundai North Scottsdale respondió el 12/22/2018 07:50 AM

Who's an old woman?

Not you surely! Thank you for choosing us - we are very happy to be your Equus dealer and we look forward to being here for you for the many more years and miles ahead.

Michael Southern
Service Manager

Empleados con los que trabajó

EO

Edward O.

Scottsdale, AZ

2015 Hyundai Genesis

12/20/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Reasonable, Accessible and Nice Waiting area

I came in for my 15K service. They got started right away since I was waiting. I brought my laptop and used the free wi-fi so I could work. It was a comfortable and painless experience. I also thought what they charged was very reasonable.

Recomendado

Michael S. de Earnhardt Hyundai North Scottsdale respondió el 12/21/2018 06:55 AM

Thank you very much for the great review and recommendation.

We are happy to be your Genesis dealer and we look forward to serving you for many more years and miles to come.

Michael Southern
Service Manager

Empleados con los que trabajó

Cliente verificado

Scottsdale, AZ

2016 Hyundai Azera

12/19/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Service

Received great service from Norm.

Recomendado

Michael S. de Earnhardt Hyundai North Scottsdale respondió el 12/20/2018 07:48 AM

Thank you for the great review and recommendation for Norm Rosen your advisor.

We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Empleados con los que trabajó

LS

Lyman S.

Scottsdale, AZ

2011 Hyundai Sonata

12/17/2018

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

2011 Sonata Service

Excellent all-around service as per usual with Earnhardt Scottsdale North Hyundai!

Recomendado

Michael S. de Earnhardt Hyundai North Scottsdale respondió el 12/20/2018 07:52 AM

Thank you Lyman for the wonderful review and facebook posts.

It is always nice to hear from our multiple Hyundai families. It has been our absolute pleasure to be your dealer and we look forward to being here for you for all the years, miles, and Hyundais to come.

Michael Southern
Service Manager

Empleados con los que trabajó

FA

Fausto A.

Cave Creek, AZ

2013 Hyundai Santa Fe S

12/14/2018

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Reasons for our satisfaction

We have purchased our excellent Hyundai Santa Fe' Sport 2013 at Earnhardt North Scottsdale and since then all the regular maintenance services have been performed there.
We always found the same friendly reception, the same kindness of your personnel, the same efficiency and punctuality. and a very comfortable waiting place.
We sincerely appreciate your services and we will certainly remain your loyal clients.

Recomendado

Michael S. de Earnhardt Hyundai North Scottsdale respondió el 12/20/2018 07:51 AM

What a wonderful review - thank you for that and thank you for your loyalty over the years.

It has totally been our pleasure to be your dealer and we look forward to being here for you for all the years and miles ahead.

Michael Southern
Service Manager

Empleados con los que trabajó

KP

Karen P.

Cave Creek, AZ

2018 Hyundai Tucson

12/13/2018

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

THE STAFF at Earnhardt Hyundai North Scotsdale

I feel valued as a customer.

Recomendado

Michael S. de Earnhardt Hyundai North Scottsdale respondió el 12/14/2018 07:05 AM

Thank you for the wonderful review.

We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Empleados con los que trabajó

SB

Steven B.

Scottsdale, AZ

2015 Hyundai Elantra

12/11/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Review

Norm was excellent on the phone and in-person, and the service was even better than anticipated.

Recomendado

Michael S. de Earnhardt Hyundai North Scottsdale respondió el 12/12/2018 02:16 PM

Thank you for the great review and recommendation for Norm Rosen your advisor.

We are happy to be your dealer and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó

GM

George M.

Peoria, AZ

2015 Hyundai Santa Fe

12/07/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Vehicle service

Excellent

Recomendado

Michael S. de Earnhardt Hyundai North Scottsdale respondió el 12/07/2018 12:39 PM

Thank you for the excellent review.

We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Empleados con los que trabajó

ER

Edgardo R.

Scottsdale, AZ

2015 Hyundai Sonata Hyb

12/07/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Great service and great experience

I am an owner of a Sonata and I decided to upgrade to the new Genesis G70. The experience was excellent and our salesperson, Kyle Frame, was extremely knowledgeable and useful during the entire process. Every single step went smoothly. The follow up was amazing!! High remarks to the entire staff and for an amazing car!!

Recomendado

Michael S. de Earnhardt Hyundai North Scottsdale respondió el 12/07/2018 12:54 PM

Congratulations on the new G70 - What an AMAZING car!

Of course your Sonata Hybrid was pretty special too. We have been very happy to be your dealer and we look forward to being here for you for all the years and miles ahead.

Michael Southern
Service Manager

Empleados con los que trabajó

PS

Paul S.

Scottsdale, AZ

2015 Hyundai Genesis

ReScore Reseña™

12/06/2018

Cliente Verificado

Categoría: Service

Problem Solved

Mike Southern, the service manager was very helpful in helping resolve my issue and graciously offered me a free wheel alignment at my convenience.
Earnhardt is an excellent dealership and I have recommended it to several of my friends who have expressed interest in the Genesis.

Recomendado

Empleados con los que trabajó

PS

Paul S.

Scottsdale, AZ

2015 Hyundai Genesis

ReScore Reseña™

12/06/2018

Cliente Verificado

Categoría: Service

Problem Solved

Mike Southern, the service manager was very helpful in helping resolve my issue and graciously offered me a free wheel alignment at my convenience.
Earnhardt is an excellent dealership and I have recommended it to several of my friends who have expressed interest in the Genesis.

Recomendado

Reseña Original

12/04/2018

Tipo de Servicio: Maintenance

Categoría: Service

Not satisfied

The problem I went to the dealer for has not been resolved to my satisfaction

Recomendado

Michael S. de Earnhardt Hyundai North Scottsdale respondió el 12/06/2018 07:54 AM

Thank you Paul.

We will continue to investigate a resolution.

It has been our pleasure to be your Genesis dealer through multiple Genesis vehicles now and we are truly committed to your satisfaction.

Michael Southern
Service Manager

Empleados con los que trabajó

JZ

Jennifer Z.

Phoenix, AZ

2016 Hyundai Sonata

12/04/2018

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Great service

Best customer service. Always go he extra mile.

Recomendado

Michael S. de Earnhardt Hyundai North Scottsdale respondió el 12/06/2018 02:21 PM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó

Cliente verificado

Scottsdale, AZ

2017 Hyundai Santa Fe

12/03/2018

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Earnhardt Hyundai service experience.

The entire process was very pleasant. I felt like I was the only customer. The staff couldn't have nicer !!

Recomendado

Michael S. de Earnhardt Hyundai North Scottsdale respondió el 12/04/2018 10:36 AM

Thank you for the wonderful review.

We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Empleados con los que trabajó

BB

Brianna B.

Scottsdale, AZ

2016 Hyundai Tucson

12/03/2018

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Excellent Service

By far the nicest Hyundai Dealership I have ever been to. Norm provided excellent service and support. I highly recommend this location.

Recomendado

Michael S. de Earnhardt Hyundai North Scottsdale respondió el 12/04/2018 10:24 AM

Thank you for the excellent review and recommendation for Norm Rosen your advisor.

We are happy to be your dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Empleados con los que trabajó

AH

Allison H.

Phoenix, AZ

2015 Hyundai Santa Fe

11/30/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Great service from Mike Southern

Mike Southern is a pleasure to work with. He always goes above and beyond (like helping me with my car seat and getting on the ground to get a picture for my insurance). Mike exemplifies customer service and is the reason I will continue to go to Hyundai for service.

Recomendado

Michael S. de Earnhardt Hyundai North Scottsdale respondió el 12/04/2018 10:22 AM

Thank you for the wonderful review and recommendation.

It is our pleasure to be your family's Hyundai dealer for all your vehicles and we look forward to being here for you whenever you need us - car seats included.

Thank you again for the great review and we'll see you again next visit.

Michael Southern
Service Manager

Empleados con los que trabajó

DF

Diane F.

Scottsdale, AZ

2014 Hyundai Santa Fe S

11/30/2018

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Efficient and polite.

Service personnel knew exactly what was wrong and were prompt in fixing the problem.

Recomendado

Michael S. de Earnhardt Hyundai North Scottsdale respondió el 12/04/2018 10:17 AM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó

JR

Judy R.

Scottsdale, AZ

2015 Hyundai Equus

11/30/2018

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Norm Rosen

Wonderful service!

Recomendado

Michael S. de Earnhardt Hyundai North Scottsdale respondió el 11/30/2018 03:03 PM

Thank you for the wonderful review and recommendation.

We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Empleados con los que trabajó

BL

Bonnie L.

Scottsdale, AZ

2012 Hyundai Sonata

11/24/2018

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

My Review

Always on time and very helpful. They always do an excellent job.

Recomendado

Michael S. de Earnhardt Hyundai North Scottsdale respondió el 11/26/2018 10:40 AM

Thank you for the excellent review.

We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Empleados con los que trabajó

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