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MARIO MACIAS

#1 IN THE NATION
San Tan Hyundai
Calificación General
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(3337 reviews)
53

Reseñas de MARIO MACIAS

TV
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Tandra V.
Queen Creek, AZ
2017 Hyundai Santa Fe Sport
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/16/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Mario is friendly and efficient
Mario is always there and is very efficient and eager to help me. I love that when I go there everyone remembers me.
Recomendado
Cara M. de San Tan Hyundai respondió el 03/16/2020 12:05 PM

Tandra,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Empleados con los que trabajó
MM
MARIO MACIAS
#1 IN THE NATION
AB
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Anh B.
Mesa, AZ
2013 Hyundai Elantra
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/16/2020
cliente verificadoCliente Verificado
Categoría: Service
Update on Oil change visit.
I was contacted by Mario who expressed his concerns on the recent visit at SanTan Hyundai. I was advised possible options to resolve the issues I experienced. I was satisfied with Mario’s explanation.
Recomendado
Reseña Original
Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5
03/14/2020
Tipo de Servicio: Maintenance
Categoría: Service
A rare experience.
I usually received good service from San Tan; however, this time was not the same as the others. Air filter hose was loose and one of the bracket was broken after the visit. Got recommendation for up coming services such as “fail” serpentine belt but did not explain “fail” as if it would break in next hundreds miles or it needs to be replaced now? And other things. They washed the car though.
No Recomendado
Robert B., Parts and Service Director de San Tan Hyundai respondió el 03/15/2020 06:40 AM

Good morning.  I apologize that we did not meet your expectations.  This is very unusual coming from Zach and Mario.  Mario or myself will call you on Monday so that we can correct the situation.  Please reflect back on all of your prior visits and understand this is not normally us.  We are human and make mistakes from time to time.  It is important in how we respond.  We will talk to you tomorrow.  Have a nice Sunday.

Robert Bullard
Parts and Service Director
(480) 517-5230
Empleados con los que trabajó
MM
MARIO MACIAS
#1 IN THE NATION
VS
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Victoria S.
Fort Mohave, AZ
2015 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/13/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Excellent service! Excellent employees!!!
Mario is the greatest!
Recomendado
Robert B., Parts and Service Director de San Tan Hyundai respondió el 03/15/2020 06:46 AM

Good morning.  We appreciate you responding to our survey with the excellent comments.  We look forward to seeing you next time.  Have a nice Sunday.  

Robert Bullard
Parts and Service Director
(480) 517-5230
Empleados con los que trabajó
MM
MARIO MACIAS
#1 IN THE NATION
JS
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Jasmine S.
Arizona
2019 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/13/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
10/10 will be back
Literally my favorite place to come to! And I love everybody here <3 and the popcorn is super good
Recomendado
Cara M. de San Tan Hyundai respondió el 03/13/2020 04:32 PM

Jasmine,
Thank you for your feedback! It makes us so happy to hear you enjoy your visits at San Tan Hyundai. We are here if you need anything. Have a great weekend.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Empleados con los que trabajó
MM
MARIO MACIAS
#1 IN THE NATION
WR
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Willard R.
Gilbert, AZ
2017 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/12/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Mario in Service Dept.
Mario did a great job getting our Tucson in and out when we had it in for servicing. Recommend Mario highly !!
Recomendado
Cara M. de San Tan Hyundai respondió el 03/12/2020 01:50 PM

Willard,
Thank you so much for taking the time to recognize Mario. We appreciate you and your continued business. We are here if you need anything.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Empleados con los que trabajó
MM
MARIO MACIAS
#1 IN THE NATION
PO
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Pamela O.
Arizona
2017 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/12/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Excellent service!
Mario was awesome! He was very nice and answered all my questions. He also made sure that all my requests were met.
Recomendado
Cara M. de San Tan Hyundai respondió el 03/12/2020 01:49 PM

Pamela,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Empleados con los que trabajó
MM
MARIO MACIAS
#1 IN THE NATION
JG
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John G.
Queen Creek, AZ
2014 Hyundai Sonata Hybrid
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/11/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
John Gilbertson
As usual Mario took me in on a moments notice and promptly took care of all my vehicle needs.
Recomendado
Cara M. de San Tan Hyundai respondió el 03/12/2020 01:30 PM

John,
Thank you for your response. We appreciate you and your business. We look forward to helping you again in the future.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Empleados con los que trabajó
MM
MARIO MACIAS
#1 IN THE NATION
SS
gravatar
Stephen S.
Tempe, AZ
2017 Hyundai Santa Fe Sport
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/11/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
You’re always greeted with a smile.
Mario was terrific! Got us in and out of service without a hiccup.
Recomendado
Cara M. de San Tan Hyundai respondió el 03/12/2020 01:27 PM

Stephen,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Empleados con los que trabajó
MM
MARIO MACIAS
#1 IN THE NATION
RH
gravatar
Richard H.
Chandler, AZ
2015 Hyundai Azera
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/11/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service
All ways a pleasure to have my Hyundia serviced at San Tan Hyundia. They are excellent in taking care of their customers and their cars.
Recomendado
Cara M. de San Tan Hyundai respondió el 03/12/2020 12:58 PM

Richard,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara


Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Empleados con los que trabajó
MM
MARIO MACIAS
#1 IN THE NATION
HD
gravatar
Harry D.
Gilbert, AZ
2013 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/10/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great Service
I have been getting my 2013 Elantra
serviced here since I bought it and have been pleased every time. It is the quality of the service you receive
after the sale that brings people back. When I buy my new Hyundai , I will buy it here and have it serviced
here
Recomendado
Cara M. de San Tan Hyundai respondió el 03/12/2020 12:42 PM

Harry,
Thank you for your response. We appreciate you and your continued business. We look forward to helping you again. 

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Empleados con los que trabajó
MM
MARIO MACIAS
#1 IN THE NATION
GS
gravatar
George S.
Chandler, AZ
2015 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/10/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Excellent
The people and service they are excellent.
Recomendado
Cara M. de San Tan Hyundai respondió el 03/10/2020 11:06 AM

George,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Empleados con los que trabajó
MM
MARIO MACIAS
#1 IN THE NATION
RM
gravatar
Raynaldo M.
Gilbert, AZ
2018 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/10/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great service and caring team
Had our car in for service last week and was taken care of promptly by Mario. He updated us
on the service and the car was ready in a timely manner. Great all around service once again:)
Recomendado
Cara M. de San Tan Hyundai respondió el 03/10/2020 11:04 AM

Raynaldo,
Thank you for your response. We appreciate you and your business. We are here if you need anything.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Empleados con los que trabajó
MM
MARIO MACIAS
#1 IN THE NATION
DD
gravatar
Daniel D.
Queen Creek, AZ
2018 Hyundai Kona
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/09/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great service
Although I was early for my appointment Mario the service advisor was able to get me in and serviced with out a problem
Recomendado
Cara M. de San Tan Hyundai respondió el 03/10/2020 10:55 AM

Daniel,
Thank you for your response and for recognizing Mario. We appreciate you and your business. We are here if you need anything.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Empleados con los que trabajó
MM
MARIO MACIAS
#1 IN THE NATION
VM
gravatar
Vernon M.
Gilbert, AZ
2008 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/09/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great service
Always find a way to get me in even without an appointment! Rob And mario are great
Recomendado
Cara M. de San Tan Hyundai respondió el 03/10/2020 10:54 AM

Vernon,
Thank you so much for your response and for taking the time to recognize Mario and Rob. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Empleados con los que trabajó
MM
MARIO MACIAS
#1 IN THE NATION
DF
gravatar
Donna F.
Gilbert, AZ
2019 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/09/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Trust makes it worthwhile
I am so glad that Mario is back. He is knowledgeable and answers all our questions. I trust this dealership and for that reason, I keep coming back to them.
Recomendado
Cara M. de San Tan Hyundai respondió el 03/10/2020 10:51 AM

Donna,
Thank you for your response and for taking the time to recognize Mario. We appreciate you and your business. We are here if you need anything.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Empleados con los que trabajó
MM
MARIO MACIAS
#1 IN THE NATION
LC
gravatar
Leslie C.
Maricopa, AZ
2011 Hyundai Genesis
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/09/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Customer service
I didn't have an appointment but I was in and out in a short time! Customer service is awesome!!
Recomendado
Cara M. de San Tan Hyundai respondió el 03/09/2020 03:11 PM

Leslie,
Thank you for your response. We appreciate you and your  business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Empleados con los que trabajó
MM
MARIO MACIAS
#1 IN THE NATION
DN
gravatar
Dianne N.
Gilbert, AZ
2017 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/09/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great Dealership
I always have a positive visit to San Tan Hyundai. They are timely, easy to work with and always do a great job. Mario is excellent to work with and I have never had a problem with with him or the dealership.
Recomendado
Cara M. de San Tan Hyundai respondió el 03/09/2020 02:52 PM

Dianne,
Thank you for your response. We appreciate you and your business. We look forward to helping you again at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Empleados con los que trabajó
MM
MARIO MACIAS
#1 IN THE NATION
MG
gravatar
Michael G.
Mesa, AZ
2018 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/07/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great service
Did everything I asked and quicker than expected. Thanks !
Recomendado
Cara M. de San Tan Hyundai respondió el 03/09/2020 02:05 PM

Michael,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Empleados con los que trabajó
MM
MARIO MACIAS
#1 IN THE NATION
PT
gravatar
Paul T.
Chandler, AZ
2019 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/06/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
The service personnel do a fantastic job.
I think MARIO is an asset to San Tan Hyundai. He has a great personality and very knowledgeable and provides detailed information on the status of my car. He does a fantastic job.
Recomendado
Cara M. de San Tan Hyundai respondió el 03/06/2020 03:14 PM

Paul,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Empleados con los que trabajó
MM
MARIO MACIAS
#1 IN THE NATION
DK
gravatar
Daniel K.
Mesa, AZ
2015 Hyundai Genesis
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/06/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
2015 Genesis service
San Tan Hyundai is very customer and service oriented. Mario provided Excellent service and kept me informed during my waiting period. Thanks!
Recomendado
Cara M. de San Tan Hyundai respondió el 03/06/2020 03:03 PM

Daniel,
Thank you for your response and for taking the time to recognize Mario. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Empleados con los que trabajó
MM
MARIO MACIAS
#1 IN THE NATION
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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