MM

MARIO MACIAS

#1 IN THE NATION
Calificación General
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(3337 reviews)
53

MB
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Michael B.
Mesa, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/22/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
key to success
Fast-Friendly-Clean -Corect
Recomendado
Cara M. de San Tan Hyundai respondió el 02/23/2020 12:01 PM

Michael,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Empleados con los que trabajó

Cliente verificado
Chandler, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/21/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Oil Change
This is where I get my Santa Fe serviced. They do a good job and give me in and out very quickly.
Recomendado
Robert B., Parts and Service Director de San Tan Hyundai respondió el 02/23/2020 05:13 AM

Good morning.  Thank you for responding to our survey with the nice comments.  We truly appreciate it and look forward to seeing you next time.  Have a great weekend.

Robert Bullard
Parts and Service Director
(480) 517-5230
Empleados con los que trabajó

LH
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Lloyd H.
Mesa, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/21/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Excellent quick service!
Very satisfied
Recomendado
Robert B., Parts and Service Director de San Tan Hyundai respondió el 02/23/2020 05:12 AM

Good morning.  Thank you for responding to our survey with the excellent comments.  We truly appreciate it and look forward to seeing you next time.  Have a great weekend.

Robert Bullard
Parts and Service Director
(480) 517-5230
Empleados con los que trabajó

RM
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Richard M.
Newark, NJ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/21/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Santan Hyundai ??
Great customer service, quick labor, affordable prices.
Recomendado
Cara M. de San Tan Hyundai respondió el 02/21/2020 11:35 AM

Richard,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Empleados con los que trabajó

Cliente verificado
Gilbert, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/21/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great and prompt service.
Very happy with the service and the personal touch.
Recomendado
Cara M. de San Tan Hyundai respondió el 02/21/2020 11:08 AM

Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Empleados con los que trabajó

MM
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Molly M.
Gilbert, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/20/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Thorough and friendly service
Mario was very friendly and courteous to me even though I was early for my appointment. He explained what would be done for my 52,000 mile check up. He called me when the service was done and said I could pick it up at my convenience. Since I was not sure when that would be that was a relief.
Recomendado
Cara M. de San Tan Hyundai respondió el 02/20/2020 12:10 PM

Molly,
Thank you so much for taking the time to send in your review of your recent visit! We appreciate you recognizing Mario. We are here if you need anything.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Empleados con los que trabajó

DD
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Daniel D.
Queen Creek, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/19/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Quick and easy
I pulled in for service was quickly waited on and I was in and out in no time and Mario kept me informed on the progress and needed repairs that may need in the future , it was a pleasant experience
Recomendado
Cara M. de San Tan Hyundai respondió el 02/20/2020 10:11 AM

Daniel,
Thank you for your response and for taking the time to recognize Mario. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Empleados con los que trabajó

CB
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Cathy B.
Queen Creek, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/19/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Always a pleasant experience
Easy to schedule, easy drop off and great customer service!
Recomendado
Cara M. de San Tan Hyundai respondió el 02/19/2020 01:34 PM

Cathy,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Empleados con los que trabajó

RS
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Roberto S.
Chandler, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/18/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Good services...
Excellent !!!
Recomendado
Cara M. de San Tan Hyundai respondió el 02/19/2020 02:13 PM

Roberto,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Empleados con los que trabajó

Cliente verificado
Queen Creek, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/18/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Quick Service
Service is fast and easy!
Recomendado
Cara M. de San Tan Hyundai respondió el 02/19/2020 01:25 PM

Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Empleados con los que trabajó

Cliente verificado
Gilbert, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/17/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Good service
Good service
Recomendado
Cara M. de San Tan Hyundai respondió el 02/18/2020 11:07 AM

Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Empleados con los que trabajó

KE
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Kash E.
Gilbert, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/14/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Took their time and did their job!
They got the tire dealer to honor their warranty and replaced my tire for free. Good Job Earnhardt Service Department! They could have very easily not taken the time to do that and charged me. Instead they did the work and got me out of there quickly and held the charge while they worked with the tire maker. Called me the next day and said they got it 100% covered and no charge for me! Yeee Hawww!
Recomendado
Cara M. de San Tan Hyundai respondió el 02/14/2020 04:52 PM

Kash,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Empleados con los que trabajó

JH
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John H.
Chandler, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/14/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service Department
Mario is always a pleasure to work with.
Recomendado
Cara M. de San Tan Hyundai respondió el 02/14/2020 03:13 PM

John,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Empleados con los que trabajó

TJ
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Twyla J.
Mesa, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/14/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great service
I could not be more pleased with the service at Santan Hyundai. My Service Advisor Mario is thorough, efficient, knowledgeable, and friendly.
Recomendado
Cara M. de San Tan Hyundai respondió el 02/14/2020 12:03 PM

Twyla,
Thank you for your response and for recognizing Mario. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Empleados con los que trabajó

EC
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Ed C.
Queen Creek, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/13/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great service!
Have been using SanTan Hyundai for 10 years. Always great service, promptly done with “no muss, no fuss”. Always upfront about cost, and the time it takes to do maintenance or repairs.
Recomendado
Cara M. de San Tan Hyundai respondió el 02/14/2020 10:21 AM

Ed,
Thank you for your response. We appreciate you and your on going loyalty. We look forward to helping you at your next visit. Have a wonderful weekend!

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Empleados con los que trabajó

Cliente verificado
Chandler, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/13/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Excellent service as always
I purchased my Sonata new in 2018 at SanTan Hyundai, and have only had my vehicle serviced there because everyone treats me so well there. Mario always takes great care of my car and has always been incredibly helpful to me!
Recomendado
Cara M. de San Tan Hyundai respondió el 02/14/2020 10:18 AM

Thank you for your response and for taking the time to recognize Mario. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Empleados con los que trabajó

Cliente verificado
Chandler, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/13/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
An Outstanding Adventure In Efficiency
Beginning with the initial arrangement of a convenient appointment time with Mario Macias, service representative: (1) the estimated service work completion time is as promised; (2) waiting area is very pleasant including liquid treats; (3) check out/payment is seamless; and (4) vehicle is always cleaner leaving the facility than when it was brought in.
Recomendado
Cara M. de San Tan Hyundai respondió el 02/13/2020 01:05 PM

Thank you so much for your outstanding review! We appreciate you taking the time to let us know of your recent experience. It is a pleasure having you as one of our customers. We are here if you need anything.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Empleados con los que trabajó

AB
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Amanda B.
Arizona
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/13/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great staff!
Recently took my car in for an oil change and Mario from the Service department was great. He would keep me informed of my car status each step of the way. Highly recommend this location. Great customer service!
Recomendado
Cara M. de San Tan Hyundai respondió el 02/13/2020 11:20 AM

Amanda,
Thank you for your response. We appreciate you taking the time to recognize Mario for his excellent customer service. We are here if you need anything.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Empleados con los que trabajó

Cliente verificado
Gilbert, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/12/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great service
This place is great.
Recomendado
Cara M. de San Tan Hyundai respondió el 02/12/2020 02:18 PM

Scott,
Thank you so much for your response. We appreciate you and your continued loyalty to San Tan Hyundai. We are here if you need anything.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Empleados con los que trabajó

MS
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Mae S.
Chandler, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/11/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service visit
WE were very pleased with our visit. Our rep Mario Macis was friendly and professional. The wait for completion was much shorter than I have had at other dealers. Upon completion of the job Mario went over everything that was done, very professional.
Recomendado
Cara M. de San Tan Hyundai respondió el 02/11/2020 01:58 PM

Mae,
Thank you for your response and for recognizing Mario. We are so pleased to hear you had a wonderful experience. We are here if you need anything.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Empleados con los que trabajó
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.