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KEITH MONDELLO

Hyundai of St. Augustine
Calificación General
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(246 reviews)
60

Reseñas de KEITH MONDELLO

GA
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George A.
Bunnell, FL
2017 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/29/2020
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Service
great place to have your car service and Jeanne our service rep is always great
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 05/29/2020 07:23 AM

 We appreciate you taking the time to share your service experience with us and the 5 star rating. Our service team is committed to keeping you safe and exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
TO
TUNDE O'CONNOR
KM
KEITH MONDELLO
DF
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Deborah F.
Green Cove Springs, FL
2019 Hyundai Kona
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/15/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Always excellent service
I have bought two vehicles from this dealership and will continue to be a customer. The service dept is always great.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 05/15/2020 10:13 AM

 Thank you for taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
TO
TUNDE O'CONNOR
KM
KEITH MONDELLO
LK
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Laszlo K.
St. Augustine, FL
2013 Hyundai Santa Fe Sport
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/04/2020
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Warranty service
Hyundai honored its manufacturer's warranty and replaced all the parts and provided the labor and even a rental car at no cost at all.
The dealership's customer advisor was very friendly , knowledgeable and hard working and saved no effort to deliver a great service.
We were very satisfied with Hyundai of Saint Augustine and I would definitely recommend this dealership to anybody. Thank you for the great job.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 05/04/2020 11:46 AM

 Thank you for taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
TO
TUNDE O'CONNOR
KM
KEITH MONDELLO
CL
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Christopher L.
Saint Augustine, FL
2015 Hyundai Genesis
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/10/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service
Quick efficient honest friendly service
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 04/10/2020 02:04 PM

 Thank you for taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
TO
TUNDE O'CONNOR
KM
KEITH MONDELLO
AW
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Amanda W.
Saint Johns, FL
2020 Hyundai Palisade
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/03/2020
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Fixed my car’s issue
The service department is fabulous! I have nothing but good to say about them. Professional and smart!
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 04/06/2020 09:07 AM

 Thank you for taking the time to share your kind words with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
JS
JUSTIN SPURLOCK
KM
KEITH MONDELLO
GA
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George A.
Bunnell, FL
2017 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/18/2020
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Service
Great service as always
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 03/19/2020 07:26 AM

 Thank you for sharing your service experience and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
TO
TUNDE O'CONNOR
KM
KEITH MONDELLO
Cliente verificado
Palm Coast, FL
2005 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/16/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Maintaining my 15 year old Tucson
Worked out a repair plan with Roger so I could defer buying a replacement second car. I feel good about safely getting another two years from my Tucson.
Recomendado
CHERYL B. de Hyundai of St. Augustine respondió el 03/17/2020 05:35 AM

We greatly appreciate you taking the time to share your service experiences with us and your continued loyalty to Hyundai of St Augustine. We are committed to exceeding your expectations.

 



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
RY
ROGER YOUNG
KM
KEITH MONDELLO
Cliente verificado
Palm Coast, FL
2011 Hyundai Sonata Hybrid
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/14/2020
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great service
Love Tunde
Recomendado
CHERYL B. de Hyundai of St. Augustine respondió el 03/16/2020 05:58 AM

We appreciate you taking the time to share your kind words regarding your service experience with us. We are committed to exceeding your expectations.

 



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People" 
Empleados con los que trabajó
TO
TUNDE O'CONNOR
KM
KEITH MONDELLO
IA
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Ira A.
Saint Augustine, FL
2015 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/28/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Shift knob
Not the dealer's fault but it took 2 weeks to get a replacement shift knob. If it was back ordered the first time they should have pulled one from another car. It was very uncomfortable shifting without a knob
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 02/29/2020 10:58 AM

 Thank you for taking the time to share your service experience with us and the 5 star rating. Our apologies for the part being on national backorder. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
RY
ROGER YOUNG
KM
KEITH MONDELLO
DF
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Donald F.
Palm Coast, FL
2019 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/26/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
professional and friendly
constantly kept informed and the work actually was finished earlier than originally stated.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 02/26/2020 11:46 AM

 We thank you for sharing your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
TO
TUNDE O'CONNOR
KM
KEITH MONDELLO
Cliente verificado
Interlachen, FL
2015 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/24/2020
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
convenient
warranty work fast also great service
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 02/24/2020 12:02 PM

 Thank you for taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
JS
JUSTIN SPURLOCK
KM
KEITH MONDELLO
NT
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Nancy T.
St. Augustine, FL
2011 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/04/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Happy customer for 9+ years
I have been dealing with this St Augustine dealership since 2011 & have always been very happy with the service & detailing departments. I work crazy hours, consequently I'm always pressed for time & they never fail to be efficient & thorough. I am treated respectfully by everyone. Cheryl Buck & Calvin Always seem to go above & beyond. If ever I do have any issues Cheryl is on it immediately & these are huge factors in my decision to stay with Hyundai so far. There are many factors that I consider when buying a car but customer service & the convenience perks are top on my list!
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 02/05/2020 06:31 AM

 We appreciate you taking the time to share your service experiences with us and kind words. Cheryl and Calvin enjoy reading how they are doing and understand exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
CB
CHERYL BUCK
KM
KEITH MONDELLO
LM
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Linda M.
Crescent City, FL
2014 Hyundai Accent
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/30/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
The service!
Roger Young my service advisor is the absolute best! Explained everything in simple language. Always a pleasure doing business with him.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 01/30/2020 12:09 PM

 Thank you for sharing your service experience with us and your kind words. Roger enjoys reading how much he is appreciated. We are committed to exceeding your experience.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
RY
ROGER YOUNG
KM
KEITH MONDELLO
Cliente verificado
Palm Coast, FL
2017 Hyundai Santa Fe Sport
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/29/2020
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
broken driver's seat frame
Wife had been driving with broken seat frame that kept sliding off. We drove in without an appointment. A part was available and repair was done in short order.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 01/29/2020 12:08 PM

 We appreciate you taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations. 



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
JS
JUSTIN SPURLOCK
KM
KEITH MONDELLO
GM
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Gerrit M.
St. Augustine, FL
2013 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/22/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Excellent service, friendly and fair.
The service reps are always friendly, work hard to follow up with you regarding status of your car's repairs and ensure the car is cleaned and washed before returning it to you after the repairs. The prices are fair (standard) and so far, they have not tried to up-charge me by recommending repairs that were not needed - AND THAT IS VERY IMPORTANT TO ME. You get done only what is needed - so rare these days, to find such an honest dealership. Keep up the great work and customer service!
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 01/22/2020 01:04 PM

 We appreciate you taking the time to share your kind words with us and continued loyalty to Hyundai of St. Augustine. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
TO
TUNDE O'CONNOR
KM
KEITH MONDELLO
JT
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John T.
Palm Coast, FL
2018 Hyundai Sonata Hybrid
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/19/2020
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
2018 Sonata Hybrid
Service and maintenance has always been performed in an efficient and professional manner.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 01/20/2020 05:45 AM

 We appreciate you taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations.

 



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
RY
ROGER YOUNG
KM
KEITH MONDELLO
LH
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Lashay H.
St. Augustine, FL
2019 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/20/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
2019 Elantra
All around great service
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 12/20/2019 01:27 PM

 We appreciate you taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations.
 Happy holidays from our family to yours.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
RY
ROGER YOUNG
KM
KEITH MONDELLO
JT
gravatar
Jose T.
St. Augustine, FL
2014 Hyundai Veloster
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/10/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great service
Brought car in for recall they fixed it right no charge definitely will use them again
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 12/10/2019 12:07 PM

 We appreciate you taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations.

 Happy holidays from our family to yours.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
JS
JUSTIN SPURLOCK
KM
KEITH MONDELLO
JS
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James S.
Athens, GA
2015 Hyundai Genesis Coupe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/03/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Excellene Dealership
This dealership has been very helpful to us and we visit them when we are in the St. Augustine area. Their service department is the best we have ever had experience. I had the 60,000 mile work done in St Augustine because their service drop is so much better than where I live.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 12/03/2019 01:43 PM

 We greatly appreciate you taking the time to share your service experience with us and your kind words. We are committed to exceeding your expectations.

 Happy holidays from our family to yours.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
JS
JUSTIN SPURLOCK
KM
KEITH MONDELLO
Cliente verificado
Jacksonville, FL
2011 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/24/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Helped us thru a very trying time
Service was excellent
Recomendado
CHERYL B. de Hyundai of St. Augustine respondió el 11/25/2019 04:56 AM

We thank you for sharing your service experience with us and the 5 star rating.  We are committed to exceeding your expectations.

Thank you to all our wonderful guests  for helping make us the 
# 1 Hyundai Customer Satisfaction Service Center 
Empleados con los que trabajó
TO
TUNDE O'CONNOR
KM
KEITH MONDELLO
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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