KO

Kent Odekirk

Calificación General
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(281 reviews)
89

BL
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BRIAN L.
Athol, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/26/2022
cliente verificadoCliente Verificado
10
Categoría: Service
6 years of excellent service.
I expect excellent service each time because that is what is provide. They never fail and usually exceed those expectations. Thanks again!
Haley B. de Mike White Ford of Coeur d'Alene respondió el 11/04/2022 12:15 PM

Brian, thank you for your kind words. We are truly honored to have earned your business for 6 years. We hope to continue to do so in the future. Thank you for choosing Mike White Ford!

Empleados con los que trabajó

DL
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DONALD L.
Hayden, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/26/2022
cliente verificadoCliente Verificado
10
Categoría: Service
Friendly service guy, car completed on time, glad I don't have to do it anymore!
It was just a synthetic oil service but Kent was really cool and went over all the inspection points with me in detail. The car was promptly completed and promptly ready when I picked it up. The price was super reasonable! Thanks everyone at Mike White!
Haley B. de Mike White Ford of Coeur d'Alene respondió el 10/26/2022 02:32 PM

Donald, thank you for the 5 star review! We're glad that you had such a pleasant experience with Kent and our team! We look forward to serving you again in the future!

Empleados con los que trabajó

JD
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JIM D.
Hayden, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/21/2022
cliente verificadoCliente Verificado
10
Categoría: Service
F150 service
Cole and Kent were fantastic. They greeted me and took care of my additional concerns and answered my questions. They took my truck when scheduled and had it back to me when they said.
Haley B. de Mike White Ford of Coeur d'Alene respondió el 10/25/2022 02:57 PM

Jim, thank you for the fantastic review! We're so glad that you had such a good experience with Cole and Kent. We will be sure to pass along your kind words. Thank you for choosing Mike White Ford.

Empleados con los que trabajó

Cliente verificado
Coeur D Alene, ID
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
10/21/2022
cliente verificadoCliente Verificado
6
Categoría: Service
Easy oil change
Easy to schedule but didn't seem to have a lot of time slots to work with.
Haley B. de Mike White Ford of Coeur d'Alene respondió el 10/25/2022 02:56 PM

Anonymous, thank you for the positive feedback. We are always working on increasing capacity for more time slot availability, but we're glad that your experience went well overall. Thank you for choosing Mike White Ford!

Empleados con los que trabajó

DG
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DON G.
Rathdrum, ID
Ford F250
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/19/2022
cliente verificadoCliente Verificado
10
Categoría: Service
Great experience
Great experience as always. Customer service greeted me very nice and a timely manner. Very accommodating to early drop off.
Haley B. de Mike White Ford of Coeur d'Alene respondió el 10/25/2022 02:54 PM

Don, thank you for the 5 star review! Early drop off is something that we always encourage for our guests! We're always happy to help. Thank you for choosing Mike White Ford!

Empleados con los que trabajó

WP
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WILLIAM P.
Coeur D'Alene, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/14/2022
cliente verificadoCliente Verificado
10
Categoría: Service
Great experience with Kent.
He was professional and excellent in all steps for my car’s service.
Haley B. de Mike White Ford of Coeur d'Alene respondió el 10/19/2022 02:36 PM

William, thank you for the excellent review! We're so glad that you had such a positive experience with Kent. We'll be sure to pass along your kind words! Thank you for being part of the Mike White Ford Family!

Empleados con los que trabajó

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DONALD M.
Post Falls, ID
Ford F350
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/13/2022
cliente verificadoCliente Verificado
10
Categoría: Service
Everyone is Awesome!’n
We always have a great experience when we bring our truck in for service. We normally deal with Cole but all of the guys have been pure perfection. There’s great communication so we know what to expect and there are no surprises.
Haley B. de Mike White Ford of Coeur d'Alene respondió el 10/14/2022 02:18 PM

Donald, thank you for the awesome review! We're so glad that you've had multiple great experiences with our team! We'll be sure to pass along your kind words to Cole and the team! Thank you for choosing Mike White Ford!

Empleados con los que trabajó

Cliente verificado
Coeur D Alene, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/12/2022
cliente verificadoCliente Verificado
10
Categoría: Service
Good
Schedule an oil change it went well
Haley B. de Mike White Ford of Coeur d'Alene respondió el 10/14/2022 01:58 PM

Anonymous, thank you for the 5 star review! We're glad that your oil change went well! We look forward to serving you again in the future!

Empleados con los que trabajó

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KENNETH V.
Hayden, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/11/2022
cliente verificadoCliente Verificado
10
Categoría: Service
Had a quick oil change with inspection. Thank you
The whole experience was seamless
Haley B. de Mike White Ford of Coeur d'Alene respondió el 10/11/2022 03:57 PM

Kenneth, thank you for the 5 star review! A seamless experience is what we always strive for! Thank you for choosing Mike White Ford!

Empleados con los que trabajó

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JAKE L.
Post Falls, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/10/2022
cliente verificadoCliente Verificado
10
Categoría: Service
Great service!
Went in for an early morning oil change and they delivered at promised on the estimated time of completion.
Haley B. de Mike White Ford of Coeur d'Alene respondió el 10/11/2022 03:57 PM

Jake, thank you for the great review! We're glad that your oil change was timely and pleasant! We look forward to serving you again in the future. 

Empleados con los que trabajó

Cliente verificado
Blanchard, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/09/2022
cliente verificadoCliente Verificado
10
Categoría: Service
Great service
On time, thorough, asked about any concerns for them to look at. Did so, and provided suggestions that suited me best. Completed work in a time;ly manner and on schedule.
Haley B. de Mike White Ford of Coeur d'Alene respondió el 10/11/2022 03:52 PM

Anonymous, thank you for the 5 star review. We're very proud that you trust us with your vehicle concerns! Thank you for choosing Mike White Ford!

Empleados con los que trabajó

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LETICIA G.
Coeur D Alene, ID
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
10/07/2022
cliente verificadoCliente Verificado
2
Categoría: Service
See beliw
The staff did not address my concern. I was clear about my keys bring left IN the van since I had to work passed closing. I was not able to collect my keys the service deportment was closed.
Empleados con los que trabajó

KB
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KAITLIN B.
Redding, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/06/2022
cliente verificadoCliente Verificado
10
Categoría: Service
Fastest service ever
My experience with getting my oil changed has always been an all day event even when making an appointment until my visit to Mike White Ford. I never understood why such a simple service would consume my day in the past. This service department proved that work can be done efficiently and productively. The service agents were extremely professional and accommodating. I will be returning for all service needs while living in the area. My husband and I travel for work so staying in one place too long is rare. I recommend getting your vehicles serviced by Mike White Ford.
Haley B. de Mike White Ford of Coeur d'Alene respondió el 10/06/2022 03:01 PM

Kaitlyn, thank you for the outstanding review! We're so proud to serve our customers and pledge to continuously improve every step of the way! We look forward to serving you again in the future. 

Empleados con los que trabajó

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DAVID N.
Ormond Beach, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/05/2022
cliente verificadoCliente Verificado
10
Categoría: Service
The works
Excellent service in a timely manner. Some warranty work was done with no problems.
Haley B. de Mike White Ford of Coeur d'Alene respondió el 10/06/2022 02:59 PM

David, thank you for the excellent review! We're grateful that you gave us the opportunity to serve you!

Empleados con los que trabajó

Cliente verificado
Hayden, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/04/2022
cliente verificadoCliente Verificado
10
Categoría: Service
Regular scheduled service
Easy as always
Haley B. de Mike White Ford of Coeur d'Alene respondió el 10/06/2022 02:57 PM

Anonymous, thank you for the 5 star review! We're so glad that you found your experience to be easy and pleasant. Thank you for choosing Mike White Ford!

Empleados con los que trabajó

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ALEX D.
Rathdrum, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/01/2022
cliente verificadoCliente Verificado
10
Categoría: Service
Service Department is a Pro Show
I always have great experiences with the service department.
Haley B. de Mike White Ford of Coeur d'Alene respondió el 10/03/2022 03:20 PM

Alex, thank you for the fantastic review! We're very proud of our service department and glad that you've had such positive experiences with them! Thank you for choosing Mike White Ford. 

Empleados con los que trabajó

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DANIEL S.
Coeur D Alene, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/01/2022
cliente verificadoCliente Verificado
10
Categoría: Service
Great service
Mike White Ford in CDA always takes great care of my Explorer!
Haley B. de Mike White Ford of Coeur d'Alene respondió el 10/03/2022 03:19 PM

Daniel, thank you for the great review! We look forward to serving you and your Explorer again in the future!

Empleados con los que trabajó

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TINA H.
Coeur D Alene, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/27/2022
cliente verificadoCliente Verificado
9
Categoría: Service
Oil change in a flash!
Wow. Proficient oil change in 30 minutes. Friendly workers. Clean waiting room. Went over assessment thoroughly.
Haley B. de Mike White Ford of Coeur d'Alene respondió el 09/30/2022 02:53 PM

Tina, thank you for the kind review! We're so glad that your oil change was fast and pleasant! Thank you for choosing Mike White Ford!

Empleados con los que trabajó

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KATIE W.
Post Falls, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/26/2022
cliente verificadoCliente Verificado
10
Categoría: Service
Unexpected to reassured
I always love bringing my car to Mike White Ford in CDA. Even when there is bad news like I unexpectedly need new rear brakes; I always receive the best and most sincere customer service. Having a baby in the back seat and another on the way, the thought of brakes are a scary thought. Thankfully I was reassured that my car service would be complete with not only fresh oil but fresh rear brakes.
Thank you service team for keeping my family safe.
Haley B. de Mike White Ford of Coeur d'Alene respondió el 09/27/2022 04:42 PM

Katie, customers like you make our day! Keeping your family (and the rest of our community) safe is our #1 priority. It's an honor to serve our community and we appreciate the opportunity to do so!

Empleados con los que trabajó

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MICHAEL Z.
Post Falls, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/23/2022
cliente verificadoCliente Verificado
9
Categoría: Service
Awesome service
Can't can't say anything bad about the service it was awesome from the guy that opened the door to the mechanic that did the work thank you very much you guys are tremendous
Haley B. de Mike White Ford of Coeur d'Alene respondió el 09/27/2022 04:40 PM

Michael, thank you for the tremendous review! We're so glad that your entire experience was pleasant and was successful! We look forward to serving you again in the future!

Empleados con los que trabajó
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