JUSTIN WORRELL

Thank you for your response, Venita! We appreciate your business and feedback :) I apologize about the issue with the noise you are hearing. Please bring it back to us and we can see whats going on! We are here to make things right. I hope Justin was great with you otherwise and provided you with 5 star service. Please feel free to reach out to me and let me know when you would like to come back in. For the issue, I have notated your account with a complimentary tank of gas for future use. Looking forward to hearing from you!

Thank you for your rescore!

Thank you for your response, James! We appreciate your business and feedback :)

Thank you for your response! We appreciate your business and feedback :)

Thank you for your response, James! We appreciate your business and feedback :)

Thank you for your response, Charles! We appreciate your business and feedback :)

Thank you for your response! We appreciate your business and feedback :)

Thank you for your response, Indira! We appreciate your business and feedback :)

Thank you for your response! We appreciate your business and feedback :) We totally apologize for the issues you experienced last service, that is not how we usually handle ourselves. We should have done a better job at communicating with you and that is on us. I will forward this to Keith, the Service Manager, and he will be reaching out to you regarding the issues you experienced. I apologize again for the issues but we are here to help and try to mend the relationship. Please feel free to email me if I can be of further assistance.

Thank you for your response! We appreciate your business and feedback :)

Thank you for your response! We appreciate your business and feedback :)

Thank you for your response, Brandon! We appreciate your business and feedback :) I totally apologize about the issues you experienced last visit, that is not how we usually conduct ourselves. We should have done our due diligence and addressed the tire pressure concern for you if it was as simple as filling the tires with air. I will communicate this with my staff so we can figure out why this wasn't addressed properly. I will also have him check his tire gauge for accuracy to make sure it was not a tool malfunction. For the issues, I have notated your account with an additional complimentary oil change and tank of gas for future use. Please reach out to me if I can further assist you, I am here to help. I hope that our staff will use this feedback to improve moving forward and we do thank you for your feedback.

Thank you for your response, Alden! We appreciate your business and feedback :)

Thank you for your response! We appreciate your business and feedback :)

Thank you for your response, Gina! We appreciate your business and feedback :) I totally apologize for the issues last visit, that is not how we usually conduct ourselves. We are working to add staff to decrease the wait times moving forward and to also increase productivity. For the inconvenience, I have added an additional complimentary oil change to your account for future use. We hope to see you again soon and do better by you next visit. Please don't hesitate to reach out to me if I can assist you in any way, we are here for you and value you as a customer.

Thank you for your response, Catherine! We appreciate your business and feedback :)

Thank you for your response, Shelby! We appreciate your business and feedback :)

Thank you for your response, Jessica! We appreciate your business and feedback :) glad to hear Justin took great care of you!

Thank you for your response, Stanley! We appreciate your business and feedback :)

Thank you for your response, Errol! We appreciate your business and feedback :)