JR

JAY L REDDEN

Hyundai On Perryville

Calificación General

4.7

(307 reviews)

70

Reseñas de JAY L REDDEN

Cliente verificado

Rockford, IL

2016 Hyundai Sonata

03/27/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

No bueno

No bueno when they tell u do not worry u got 10 years of warranty

No Recomendado

Bret B., Service Manager de Hyundai On Perryville respondió el 03/29/2019 07:05 AM

Good Morning,
Thank you for your feedback from your recent visit with us . i did leave you a voice mail today and asked for you to give me a call when you get a chance . I looked at your information and you do have the 10 year & 100,000 mile warranty,the information we gave you was correct . Unfortunately on oil consumption we are just the middle men to Hyundai . We give them all the information and they make the determining call on how they will proceed from there . We will try and do everything we can to get all the correct information to Hyundai so that they will hopefully make a decision for your vehicle . Thank you

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com

Empleados con los que trabajó

Cliente verificado

Rockford, IL

2018 Hyundai Elantra

03/25/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Friendly staff

Friendly staff

Recomendado

Bret B., Service Manager de Hyundai On Perryville respondió el 03/26/2019 04:26 AM

Thank you for taking the time to compete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com

Empleados con los que trabajó

Cliente verificado

Loves Park, IL

2014 Hyundai Santa Fe S

03/25/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

I have already explained my feelings

I have already explained--I am done with them

No Recomendado

Bret B., Service Manager de Hyundai On Perryville respondió el 03/26/2019 09:39 AM

Good Morning,
Thank you for your feedback from your recent visit , we spoke on the phone earlier . As i stated on the phone if we can do anything to help you with your issue please let us know. I am happy to go with a test drvie whenever you would like to try and duplicate the issue . the reviews given are how we help you and not the conditon or oepration of Hyundais warranty on there vehicle . Thank you nad have a great day .

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com

Empleados con los que trabajó

SK

Sherelyn K.

Roscoe, IL

2013 Hyundai Santa Fe S

03/20/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Recall Service

Was in for the check on the recall. Good service and out in a timely manner.

Recomendado

Bret B., Service Manager de Hyundai On Perryville respondió el 03/21/2019 04:16 AM

Thank you for taking the time to compete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com

Empleados con los que trabajó

CB

Courtney B.

Poplar Grove, IL

2018 Hyundai Elantra

03/20/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Great quick service

Thanks for the quick service for my recent oil change.

Recomendado

Bret B., Service Manager de Hyundai On Perryville respondió el 03/20/2019 11:16 AM

Thank you for taking the time to compete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com

Empleados con los que trabajó

BB

Betsy B.

Rockford, IL

2007 Hyundai Tucson

03/15/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

...

...

Recomendado

Bret B., Service Manager de Hyundai On Perryville respondió el 03/15/2019 12:54 PM

Thank you for taking the time to compete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com

Empleados con los que trabajó

PM

Pablo M.

Belvidere, IL

2018 Hyundai Sonata

03/13/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Maintenance

Great service

Recomendado

Bret B., Service Manager de Hyundai On Perryville respondió el 03/14/2019 04:28 AM

Thank you for taking the time to compete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com

Empleados con los que trabajó

AJ

Aimee J.

Rockford, IL

2017 Hyundai Elantra

03/12/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Not fixed and more

Issue not resolved plus issues with heater now...

Recomendado

Bret B., Service Manager de Hyundai On Perryville respondió el 03/13/2019 06:18 AM

Good Morning Aimee,

Thank you for your feedback from your recent visit , I’m sorry to hear your having an issue still with your vehicle . I actually test drove the vehicle myself after we looked at it the other day and it drove great . There must be something else causing the issue . I know you spoke with Jay yesterday , whenever you can get it back in we will take care of you . The sticker I will look into that we can get you another I apologize. I am out of the office but I will make sure my team follows up with you about gettour your matter resolved .

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com

Empleados con los que trabajó

Cliente verificado

Rockford, IL

2015 Hyundai Elantra

03/11/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Service

Excellent service as always! Jay was super helpful and honest about everything going on. He’s great! Thank you Hyundai team for always making my visit awesome.

Recomendado

Bret B., Service Manager de Hyundai On Perryville respondió el 03/11/2019 11:49 AM

Thank you for taking the time to compete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com

Empleados con los que trabajó

Cliente verificado

Byron, IL

2016 Hyundai Sonata

03/09/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Cathy W.

All repairs & oil changes done in a timely fashion. Also appreciate loaner car when needed.

Recomendado

Bret B., Service Manager de Hyundai On Perryville respondió el 03/11/2019 04:19 AM

Thank you for taking the time to compete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com

Empleados con los que trabajó

LK

Linda K.

Rockford, IL

2017 Hyundai Tucson

03/08/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Trust and great service

I trust that my vehicle is going to be serviced with care and the mechanics are knowledgeable with all the workings of my car. As a woman and senior, I need a dependable car and a service center I can trust.

Recomendado

Bret B., Service Manager de Hyundai On Perryville respondió el 03/08/2019 10:52 AM

Thank you for taking the time to compete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com

Empleados con los que trabajó

RH

Richard H.

Peoria, IL

2012 Hyundai Sonata

03/08/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

RH

Great service from the Rockford group.

Recomendado

Bret B., Service Manager de Hyundai On Perryville respondió el 03/08/2019 04:24 AM

Thank you for taking the time to compete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com

Empleados con los que trabajó

BP

Barb P.

Rockford, IL

2013 Hyundai Sonata

03/07/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Willing listeners who take care of the problem immediately if at all possible. Friendly people!

Making and app't was easy and timely. The staff was ready, pleasant, knowledgeable and very thoughtful concerning my comfort while waiting for the work to be completed. All was completed in the expected time frame and the young man who spoke to me explained (in my language) what they had done. The dealership is exceptionally clean and everyone I contacted was congenial and helpful.

Recomendado

Bret B., Service Manager de Hyundai On Perryville respondió el 03/07/2019 12:35 PM

Thank you for taking the time to compete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com

Empleados con los que trabajó

TM

Tyler M.

Rockford, IL

2011 Hyundai Sonata

03/06/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

great location

easy location to get to quick maintenance

Recomendado

Bret B., Service Manager de Hyundai On Perryville respondió el 03/06/2019 10:09 AM

Thank you for taking the time to compete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com

Empleados con los que trabajó

CH

Corey H.

Loves Park, IL

2013 Hyundai Tucson

03/01/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

The staff is awsome !!!!!!!

Absolutely love the staff and techs they take good care of you.

Recomendado

Bret B., Service Manager de Hyundai On Perryville respondió el 03/01/2019 10:16 AM

Thank you for taking the time to compete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com

Empleados con los que trabajó

KV

Karen V.

Rockford, IL

2013 Hyundai Sonata

02/28/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Friendly and efficient

The Hyundai on Perryville is always friendly, efficient, and knowledgeable. I trust their expertise and appreciate their respect of my time.

Recomendado

Bret B., Service Manager de Hyundai On Perryville respondió el 02/28/2019 11:47 AM

Thank you for taking the time to compete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com

Empleados con los que trabajó

Cliente verificado

Ashton, IL

2005 Hyundai Tucson

02/28/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Great Service

Great Dealership been with them since 2005. Always have done right by our family and autos

Recomendado

Bret B., Service Manager de Hyundai On Perryville respondió el 02/28/2019 10:31 AM

Thank you for taking the time to compete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com

Empleados con los que trabajó

Cliente verificado

Rockford, IL

2015 Hyundai Sonata

02/27/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Service Recall and oil change

OK

Recomendado

Bret B., Service Manager de Hyundai On Perryville respondió el 02/27/2019 12:16 PM

Thank you for taking the time to compete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com

Empleados con los que trabajó

Cliente verificado

Durand, IL

2018 Hyundai Tucson

02/27/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Warranty service

Friendly staff, prompt service. Problem solved.

Recomendado

Bret B., Service Manager de Hyundai On Perryville respondió el 02/27/2019 12:16 PM

Thank you for taking the time to compete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com

Empleados con los que trabajó

Cliente verificado

Rockford, IL

2016 Hyundai Tucson

02/24/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Happy with service

Very pleasant employees.

Recomendado

Bret B., Service Manager de Hyundai On Perryville respondió el 02/25/2019 04:25 AM

Thank you for taking the time to compete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com

Empleados con los que trabajó

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