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JAY L REDDEN

Hyundai On Perryville
Calificación General
Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5
4.7
(307 reviews)
70

Reseñas de JAY L REDDEN

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Charles C.
Belvidere, IL
2019 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/06/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Good service
Good service
Recomendado
Bret B., Service Manager de Hyundai On Perryville respondió el 06/07/2019 04:17 AM

Thank you for taking the time to complete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Empleados con los que trabajó
JR
JAY L REDDEN
SR
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Steven R.
Rockford, IL
2017 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/04/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Made a bad day better
Had a check engine light come on and the car would not run very well. Called service department and they got me right in. They had to order a part so they offered to rent a vehicle for me. Awesome service from all departments involved. Thanks again
Recomendado
Bret B., Service Manager de Hyundai On Perryville respondió el 06/05/2019 04:16 AM

Thank you for taking the time to complete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Empleados con los que trabajó
JR
JAY L REDDEN
SP
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Sara P.
Loves Park, IL
2018 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/27/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Ra's visit
Everything was very positive. The employees were very nice and the work was done quickly. My first visit in many, many years, but was impressed.
Recomendado
Bret B., Service Manager de Hyundai On Perryville respondió el 05/28/2019 04:17 AM

Thank you for taking the time to complete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Empleados con los que trabajó
JR
JAY L REDDEN
JL
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Jerome L.
Rockford, IL
2015 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/22/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Good Job
Brought vehicle in with taillight problem, turned pot to be two burned out bulbs, problem splved.






b
Recomendado
Bret B., Service Manager de Hyundai On Perryville respondió el 05/22/2019 11:21 AM

Thank you for taking the time to complete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Empleados con los que trabajó
JR
JAY L REDDEN
JJ
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Jon J.
Naperville, IL
2015 Hyundai Santa Fe S
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/18/2019
cliente verificadoCliente Verificado
Categoría: Service
All fixed!
The oil leak, ac hoses and noisy blower motor were all repaired under warranty. The staff were helpful and friendly.
Recomendado
Empleados con los que trabajó
JR
JAY L REDDEN
AR
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Angela R.
Rockford, IL
2016 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/17/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Maintenance Service
Great service, Customer Service and the services were performed in a timely manner.
Recomendado
Bret B., Service Manager de Hyundai On Perryville respondió el 05/17/2019 10:42 AM

Thank you for taking the time to complete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Empleados con los que trabajó
JR
JAY L REDDEN
Cliente verificado
Rockford, IL
2019 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/16/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great place
Fast, friendly and efficient
Recomendado
Bret B., Service Manager de Hyundai On Perryville respondió el 05/17/2019 04:22 AM

Thank you for taking the time to complete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Empleados con los que trabajó
JR
JAY L REDDEN
Cliente verificado
Loves Park, IL
2018 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/14/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Customer services
Good. Thanks
Recomendado
Bret B., Service Manager de Hyundai On Perryville respondió el 05/15/2019 04:20 AM

Thank you for taking the time to complete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Empleados con los que trabajó
JR
JAY L REDDEN
MT
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Mary T.
Machesney Park, IL
2017 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/14/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Honest
Always a smiling face and good work
Recomendado
Bret B., Service Manager de Hyundai On Perryville respondió el 05/14/2019 11:55 AM

Thank you for taking the time to complete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Empleados con los que trabajó
JR
JAY L REDDEN
AL
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Alina L.
Oregon, IL
2018 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/13/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Oil change
Great service and friendly. Will go here every time
Recomendado
Bret B., Service Manager de Hyundai On Perryville respondió el 05/14/2019 04:19 AM

Thank you for taking the time to complete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Empleados con los que trabajó
JR
JAY L REDDEN
Cliente verificado
Rockford, IL
2018 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/09/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Service on my Sonota
Very friendly and my job was done very quickly
Recomendado
Bret B., Service Manager de Hyundai On Perryville respondió el 05/09/2019 11:16 AM

Thank you for taking the time to complete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Empleados con los que trabajó
JR
JAY L REDDEN
JR
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Janet R.
Rockford, IL
2011 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/08/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
They're great people that do a good job
I appreciate their professionalism and quality work.
Recomendado
Bret B., Service Manager de Hyundai On Perryville respondió el 05/08/2019 10:17 AM

Thank you for taking the time to complete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Empleados con los que trabajó
JR
JAY L REDDEN
Cliente verificado
Loves Park, IL
2016 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/08/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Fast Service
Friendly and willing to make thinks right!
Recomendado
Bret B., Service Manager de Hyundai On Perryville respondió el 05/08/2019 05:55 AM

Thank you for taking the time to complete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Empleados con los que trabajó
JR
JAY L REDDEN
Cliente verificado
Freeport, IL
2017 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/06/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Excellent service
Excellent sevice, appointments on time, all my questions answered. The only complaint I have is the outrageous price for the cabin air filter ($52.00) . I declined to have it installed, bought a OEM filter online for $8.65 delivered. Takes 5 minutes to install, OEM filter was a exact duplicate of the Hyundai filter not a cheap knock off, save yourself a few bucks on this service......
Recomendado
Bret B., Service Manager de Hyundai On Perryville respondió el 05/06/2019 10:11 AM

Thank you for taking the time to complete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Empleados con los que trabajó
JR
JAY L REDDEN
JJ
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Jon J.
Naperville, IL
2015 Hyundai Santa Fe S
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/18/2019
cliente verificadoCliente Verificado
Categoría: Service
All fixed!
The oil leak, ac hoses and noisy blower motor were all repaired under warranty. The staff were helpful and friendly.
Recomendado
Reseña Original
Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5
05/04/2019
Tipo de Servicio: Repair
Categoría: Service
Oil leak and no AC after warranty engine replacement
Nice folks and they honored my $2,000.00 warranty but I wish they’d checked it out more thoroughly before returning it. I now a vehicle that leaks oil on my driveway every day and no cold air from the AC.
No Recomendado
Bret B., Service Manager de Hyundai On Perryville respondió el 05/04/2019 07:37 PM

Good evening ,  

 Thank you for your feedback from your recent visit with us . I apologize your having and issue with your vehicle . I will pull your information Monday and look into the details and follow up with you then so we can discuss this further . 

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Empleados con los que trabajó
JR
JAY L REDDEN
Cliente verificado
Chicago, IL
2014 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/03/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great Service
Everyone is knowledgeable and polite at this location.
Recomendado
Bret B., Service Manager de Hyundai On Perryville respondió el 05/03/2019 05:06 AM

Thank you for taking the time to complete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Empleados con los que trabajó
JR
JAY L REDDEN
KL
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Kim L.
Rockton, IL
2018 Hyundai Kona
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/01/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Awesome dealership
I have been going to Hyundai on perryville for years. Our saleswoman pat carter is awesome! Service dept is the best.
Recomendado
Bret B., Service Manager de Hyundai On Perryville respondió el 05/02/2019 04:18 AM

Thank you for taking the time to complete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Empleados con los que trabajó
JR
JAY L REDDEN
BW
gravatar
Benjamin W.
Beloit, WI
2016 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/30/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Good work/service
My wife went in for her oil change appointment and told me everyone treated her well, she felt comfortable, and it did not take too long.
Recomendado
Bret B., Service Manager de Hyundai On Perryville respondió el 04/30/2019 12:34 PM

Thank you for taking the time to complete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Empleados con los que trabajó
JR
JAY L REDDEN
MA
gravatar
Marie A.
Belvidere, IL
2011 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/30/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Friendly employes
Great service,and on time.
Recomendado
Bret B., Service Manager de Hyundai On Perryville respondió el 04/30/2019 11:51 AM

Thank you for taking the time to complete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Empleados con los que trabajó
JR
JAY L REDDEN
VK
gravatar
Vickie K.
Rockford, IL
2016 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/27/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Appointments
Needed to get in for headlight replacement, got in same day within hour of calling. Wait time was minimal from time of arrival to finish.
Staff always friendly and informative.
Recomendado
Bret B., Service Manager de Hyundai On Perryville respondió el 04/29/2019 04:25 AM

Thank you for taking the time to complete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Empleados con los que trabajó
JR
JAY L REDDEN
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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