JP

JAMES POWERS

Calificación General
Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5
4.7
(1026 reviews)
69

Cliente verificado
Land O Lakes, FL
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
12/25/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
The staff are very knowledgeable
None
Recomendado
PAIGE P. de Hyundai of Wesley Chapel respondió el 12/26/2019 05:43 AM

Thank you so much for taking the time to complete the survey! We look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Empleados con los que trabajó

XO
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Xavier O.
Tampa, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/23/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
.
Excellent people!
Recomendado
PAIGE P. de Hyundai of Wesley Chapel respondió el 12/23/2019 08:32 AM

Thank you so much for the 5 Star Review Xavier! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Empleados con los que trabajó

Cliente verificado
San Antonio, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/21/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Yes
Yes
Recomendado
PAIGE P. de Hyundai of Wesley Chapel respondió el 12/23/2019 05:31 AM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Empleados con los que trabajó

KR
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Kurt R.
Zephyrhills, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/13/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Timely
Didn't waste hours waiting... they were prompt and kept me informed throughout my visit which was significantly shorter than expected
Recomendado
PAIGE P. de Hyundai of Wesley Chapel respondió el 12/14/2019 05:12 AM

Thank you so much for the 5 Star Review Kurt! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Empleados con los que trabajó

RR
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Roy R.
Tampa, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/13/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Excellant service,
MY service adviser was James Powers , James was respectful, knowledgeable and very effient in handling myservice needs.
Recomendado
PAIGE P. de Hyundai of Wesley Chapel respondió el 12/13/2019 12:09 PM

Thank you so much for the 5 Star Review Roy! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Empleados con los que trabajó

JW
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James W.
Tampa, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/06/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great service
I had an appointment for 2 o’clock. They started working on it when I got there, And they finished it in great time. I was able to sit and wait for it without worrying that I might experience incredibly long delays like I might have experience at other dealerships.
Recomendado
PAIGE P. de Hyundai of Wesley Chapel respondió el 12/07/2019 05:35 AM

Thank you so much for the 5 Star Review James! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Empleados con los que trabajó

DP
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Deadre P.
Brooksville, FL
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
12/03/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great service
I was looking to lease a new 2020 to upgrade , I had the privilege to deal with a 21 year old sales lady who was very professional.I was very pleased with her and would recommend her to my family and friends. Thank you Stephanie Lugo for your experience and patience with me.
Recomendado
PAIGE P. de Hyundai of Wesley Chapel respondió el 12/03/2019 01:23 PM

Thank you so much for taking the time to complete the survey! We look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Empleados con los que trabajó

EQ
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Ernesto Q.
Zephyrhills, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/29/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
There's so much good about Hyundai's extended warrenty
Rear light assembly on trunk was collecting water inside, part replaced under warranty. Very satisfied.
Recomendado
PAIGE P. de Hyundai of Wesley Chapel respondió el 11/30/2019 05:37 AM

Thank you so much for the 5 Star Review Ernesto! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Empleados con los que trabajó

DA
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Daniel A.
Spring Hill, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/29/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Service department
Much better this time around... very happy with visit
Recomendado
PAIGE P. de Hyundai of Wesley Chapel respondió el 11/29/2019 12:31 PM

Thank you so much for the 5 Star Review Daniel! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Empleados con los que trabajó

BM
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Brian M.
Brooksville, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/28/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Pleasent and modern waiting area and service representative constantly keeps you informed on the service process.
As stated above. Excellent service.
Recomendado
PAIGE P. de Hyundai of Wesley Chapel respondió el 11/29/2019 07:11 AM

Thank you so much for the 5 Star Review Brian! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Empleados con los que trabajó

Cliente verificado
Lutz, FL
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
11/28/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Oil Change
Overall
Recomendado
PAIGE P. de Hyundai of Wesley Chapel respondió el 11/29/2019 07:09 AM

Thank you so much for taking the time to complete the survey! We look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Empleados con los que trabajó

Cliente verificado
Zephyrhills, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/27/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Informative
They kept me informed via text messages which is great for me!
Recomendado
PAIGE P. de Hyundai of Wesley Chapel respondió el 11/29/2019 07:16 AM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Empleados con los que trabajó

SG
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Samuel G.
Zephyrhills, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/25/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
very accomodating
very accomodating
Recomendado
PAIGE P. de Hyundai of Wesley Chapel respondió el 11/25/2019 07:36 AM

Thank you so much for the 5 Star Review Samuel! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Empleados con los que trabajó

MM
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Micah M.
Zephyrhills, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/20/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Always greeted with a smile
Thank you for always making it easy at this service department. Always friendly service advisor and listens to all my needs
Recomendado
PAIGE P. de Hyundai of Wesley Chapel respondió el 11/20/2019 01:29 PM

Thank you so much for the 5 Star Review Micah! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Empleados con los que trabajó

CB
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Carolyn B.
Tampa, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/19/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Quick no hassle
Great
Recomendado
PAIGE P. de Hyundai of Wesley Chapel respondió el 11/20/2019 05:37 AM

Thank you so much for the 5 Star Review Carolyn! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Empleados con los que trabajó

Cliente verificado
Wesley Chapel, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/17/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
People & Flexible Scheduling for
Was able to schedule service for my car on a Sunday and there’re was no long wait time. The Service manager was courteous and friendly.
Recomendado
JOHN W C. de Hyundai of Wesley Chapel respondió el 11/18/2019 04:15 AM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, John Cate Hyundai of Wesley Chapel Service Drive Manager.

Empleados con los que trabajó

Cliente verificado
Wesley Chapel, FL
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
11/14/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Worse service ever here.
Poor communication leads to poor service.
No Recomendado
JOHN W C. de Hyundai of Wesley Chapel respondió el 11/15/2019 01:21 PM

Thank you so much for taking the time to complete the survey! I apologize you did not have a good experience when your vehicle was in for service. We strive to provide the highest level of service for you and your vehicle. I will be contacting you to discuss your service experience. Sincerely, John Cate Hyundai of Wesley Chapel Service Drive Manager.

Empleados con los que trabajó

LK
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Larry K.
Sarasota, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/14/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Definitely worth the trip
I purchased my pre-owned vehicle in January 2019. I got 3 free oil changes. I live in Sarasota. So that is about a 50 mile trip one-way. I know I can get an oil change somewhere else and I know that I have passed a few other Hyundai dealerships on the way. I would highly recommend this dealership to anyone. Great people, great service and good prices for sales and service. I had some work done there in the past and they came in over $100 less than a local Sarasota dealership. No complaints at all. My services have always been a quick in and out.
Recomendado
PAIGE P. de Hyundai of Wesley Chapel respondió el 11/14/2019 12:45 PM

Thank you so much for the 5 Star Review Larry! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Empleados con los que trabajó

Cliente verificado
Brandon, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/13/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Happy Camper !
Service ,good as usual,no complaints.
Recomendado
PAIGE P. de Hyundai of Wesley Chapel respondió el 11/14/2019 07:26 AM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Empleados con los que trabajó

FR
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Franklin R.
Wesley Chapel, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/09/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Faster than I thought...
To be honest I was expecting to spend a few hours getting my oil changed because that’s been my previous experience everywhere else. It only took 30 mins and they were polite and efficient despite the line of people.
Recomendado
PAIGE P. de Hyundai of Wesley Chapel respondió el 11/11/2019 05:58 AM

Thank you so much for the 5 Star Review Franklin! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Empleados con los que trabajó
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.