JP

JAMES POWERS

Hyundai of Wesley Chapel

Calificación General

4.7

(1026 reviews)

69

Reseñas de JAMES POWERS

Cliente verificado

Land O Lakes, FL

2014 Hyundai Tucson

10/01/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Poor Service Department That Does Not Honor Offers Its Dealership Solicits

Scheduled an oil change for our vehicle based on a discount offer sent to us by Hyundai of Wesley Chapel. Service Advisor did not give us the offer, even though it was valid, making it sound like it was not good for our vehicle. The offer was for a $21.99 oil change. Instead, we end up with a $59.99 oil change that totals almost $75.00 after shop and disposal fees, more than three times the prices. We take excellent care of our vehicle, but we always leave this dealership paying hundreds of dollars in extra service expenses. After buying three cars from Hyundai since 2001, two from this dealership, this will be the last Hyundai we will purchase in our household.

No Recomendado

JOHN W C. de Hyundai of Wesley Chapel respondió el 10/04/2019 06:28 AM

Thank you so much for taking the time to complete the survey! I apologize you did not have a good experience when your vehicle was in for service. We strive to provide the highest level of service for you and your vehicle. I will be contacting you to discuss your service experience. Sincerely, John Cate Hyundai of Wesley Chapel Service Drive Manager.

Empleados con los que trabajó

SK

Sarah K.

Riverview, FL

2016 Hyundai Sonata

10/01/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Great Service

The communication and professional service was refreshing. They set a high bar for customer service for all other dealerships!

Recomendado

PAIGE P. de Hyundai of Wesley Chapel respondió el 10/02/2019 06:54 AM

Thank you so much for the 5 Star Review Sarah! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Empleados con los que trabajó

Cliente verificado

San Antonio, FL

2019 Hyundai Tucson

10/01/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Good job!

Got me in fast and very friendly!

Recomendado

PAIGE P. de Hyundai of Wesley Chapel respondió el 10/02/2019 06:55 AM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Empleados con los que trabajó

CB

Charles B.

San Antonio, FL

2015 Hyundai Santa Fe Sport

10/01/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

What a great service dept

James took care of my car.All was under warentee.abd handled so well

Recomendado

PAIGE P. de Hyundai of Wesley Chapel respondió el 10/01/2019 10:32 AM

Thank you so much for the 5 Star Review Charles! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Empleados con los que trabajó

KH

Karen H.

Wesley Chapel, FL

2018 Hyundai Tucson

09/29/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Service Department

All the representatives were extremely helpful and the service was fast!

Recomendado

PAIGE P. de Hyundai of Wesley Chapel respondió el 09/30/2019 04:57 AM

Thank you so much for the 5 Star Review Karen! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Empleados con los que trabajó

SF

Sharon F.

Tampa, FL

2015 Hyundai Sonata

09/27/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Friendly and efficient

Took care of the issues. Super nice 5 star

Recomendado

PAIGE P. de Hyundai of Wesley Chapel respondió el 09/28/2019 05:23 AM

Thank you so much for the 5 Star Review Sharon! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Empleados con los que trabajó

Cliente verificado

Brandon, FL

2018 Hyundai Santa Fe Sport

09/20/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Excellent service

Work was done as promised

Recomendado

PAIGE P. de Hyundai of Wesley Chapel respondió el 09/21/2019 05:49 AM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Empleados con los que trabajó

CF

Clifford F.

San Antonio, FL

2018 Hyundai Tucson

09/19/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Sunday at Hyundai

Lots of gain and no pain.

Recomendado

PAIGE P. de Hyundai of Wesley Chapel respondió el 09/19/2019 06:17 AM

Thank you so much for the 5 Star Review Clifford! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Empleados con los que trabajó

Cliente verificado

Tampa, FL

2019 Hyundai Elantra

09/12/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Great service and timely.

Very professional. Attentive. Nice waiting area.

Recomendado

PAIGE P. de Hyundai of Wesley Chapel respondió el 09/13/2019 07:02 AM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Empleados con los que trabajó

RL

Richard L.

Tampa, FL

2019 Hyundai Santa Fe

09/11/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Service

Good cookies

Recomendado

PAIGE P. de Hyundai of Wesley Chapel respondió el 09/11/2019 01:18 PM

Thank you so much for taking the time to complete the survey! We look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Empleados con los que trabajó

JH

Janice H.

Spring Hill, FL

2018 Hyundai Tucson

09/11/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Excellent customer service

From scheduling the appointment to completing of service, everyone one is friendly and curtious.

Recomendado

PAIGE P. de Hyundai of Wesley Chapel respondió el 09/11/2019 01:21 PM

Thank you so much for the 5 Star Review Janice! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Empleados con los que trabajó

DS

Daniel S.

Wesley Chapel, FL

2017 Hyundai Sonata

09/10/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Oil change

Make an appointment. Quick oil in and out.

Recomendado

PAIGE P. de Hyundai of Wesley Chapel respondió el 09/10/2019 01:07 PM

Thank you so much for the 5 Star Review Daniel! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Empleados con los que trabajó

WA

William A.

Wesley Chapel, FL

2017 Hyundai Elantra

09/10/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Great service as always

Quick, professional service and clear explanation of what is happening during every step

Recomendado

PAIGE P. de Hyundai of Wesley Chapel respondió el 09/10/2019 01:08 PM

Thank you so much for the 5 Star Review William! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Empleados con los que trabajó

Cliente verificado

Dade City, FL

2018 Hyundai Elantra

09/05/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Everyone seems concerned about my waiting and my car.

Very nice dealership and the staff all talk to you even if you are not buying their cars!!
Excellent car service. Never a problem afterwards.

Recomendado

JOHN W C. de Hyundai of Wesley Chapel respondió el 09/05/2019 11:36 AM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, John Cate Hyundai of Wesley Chapel Service Drive Manager.

Empleados con los que trabajó

CW

Cheryl W.

Tampa, FL

2016 Hyundai Tucson

09/03/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

The agent was very courteous and helpful in helping me make a decision.

The past six years have been

Recomendado

JOHN W C. de Hyundai of Wesley Chapel respondió el 09/03/2019 01:28 PM

Thank you so much for the 5 Star Review Cheryl! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, John Cate Hyundai of Wesley Chapel Service Drive Manager.

Empleados con los que trabajó

Cliente verificado

Land O Lakes, FL

2017 Hyundai Santa Fe Sport

09/03/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Easy!

Very easy to make an appt and the service dept was very easy to work with. They finished my service faster than the promised time.

Recomendado

JOHN W C. de Hyundai of Wesley Chapel respondió el 09/03/2019 01:29 PM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, John Cate Hyundai of Wesley Chapel Service Drive Manager.

Empleados con los que trabajó

MM

Marie M.

San Antonio, FL

2011 Hyundai Tucson

08/31/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

ALWAYS PROFESSIONAL HELP.

I FEEL VERY COMFORTABLE LEAVING MY CAR TO YOUR HANDS.

Recomendado

JOHN W C. de Hyundai of Wesley Chapel respondió el 08/31/2019 12:53 PM

Thank you so much for the 5 Star Review Marie! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, John Cate Hyundai of Wesley Chapel Service Drive Manager.

Empleados con los que trabajó

JS

Jay S.

Wesley Chapel, FL

2017 Hyundai Elantra

08/29/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Service and sales

Salespeople sell the cars but the service guys and gals like James, keeps people buying more cars

Recomendado

JOHN W C. de Hyundai of Wesley Chapel respondió el 08/30/2019 04:03 AM

Thank you so much for the 5 Star Review Jay! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, John Cate Hyundai of Wesley Chapel Service Drive Manager.

Empleados con los que trabajó

DA

Donald A.

Lutz, FL

2011 Hyundai Genesis

08/29/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Execellent

As always I arrived for my appointment a bit before and was immediately greeted by a Hyundai representative. I went inside and was again greeted by the service tech. The tech was friendly and handled getting me in right away. I had my car back quickly and everything was great.

Recomendado

JOHN W C. de Hyundai of Wesley Chapel respondió el 08/29/2019 12:41 PM

Thank you so much for the 5 Star Review Donald! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, John Cate Hyundai of Wesley Chapel Service Drive Manager.

Empleados con los que trabajó

CW

Cheryl W.

Lutz, FL

2014 Hyundai Sonata

08/28/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Great People

They have taken care of all the recalls promptly

Recomendado

JOHN W C. de Hyundai of Wesley Chapel respondió el 08/29/2019 04:22 AM

Thank you so much for the 5 Star Review Cheryl! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, John Cate Hyundai of Wesley Chapel Service Drive Manager.

Empleados con los que trabajó

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