JG

JOHN J GROSSO

Atlantic Hyundai

Calificación General

4.6

(874 reviews)

71

Reseñas de JOHN J GROSSO

JL

Joan L.

Seaford, NY

2013 Hyundai Sonata

04/28/2018

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

The Greatest!

Our Service advisor (John) explains all the service components and lets us know our upcoming service schedule in order to keep our Sonata running at its peak. Thank you for having excellent employees like him!

Recomendado

ABIGAIL L. de Atlantic Hyundai respondió el 04/28/2018 12:25 PM

Joan,

Thank you so much for the great survey! We are so happy to know John provided you with great customer service. Please continue to work with John for your future service needs.

Empleados con los que trabajó

AD

Anthony D.

Islip Terrace, NY

2013 Hyundai Sonata

04/26/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Excellent Service

Go to Atlantic Hyundai you will not be disappointed for service on your Hyundai. Excellent service and ask for service advisor John Grosso .

Recomendado

BRIANNA H. de Atlantic Hyundai respondió el 04/27/2018 05:40 AM

Anthony,

Thank you so much for your feedback! We appreciate your business. John Grosso is a staple here at Atlantic Hyundai Service, please continue to work with him for all of your future service needs.

:)

Empleados con los que trabajó

Cliente verificado

Bay Shore, NY

2017 Hyundai Elantra

04/24/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Friendly staff

Service was performed quickly.

Recomendado

JOHN J G. de Atlantic Hyundai respondió el 04/25/2018 04:09 AM

THANK YOU SO MUCH FOR THE REVIEW

Empleados con los que trabajó

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B L.

Northport, NY

2017 Hyundai Santa Fe

04/23/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Fast service

Fast service. Very courteous people

Recomendado

JOHN J G. de Atlantic Hyundai respondió el 04/25/2018 04:08 AM

THANK YOU SO MUCH FOR THE REVIEW

Empleados con los que trabajó

Cliente verificado

Bay Shore, NY

2015 Hyundai Sonata

04/23/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Good Service

Excellent amenities while you wait...Oil change done quickly....Surprised to see NO cabin air filter in glove box even though we bought car 7 months ago "Certified Pre-Owned"(Yes...it's part of the check list)....I suppose if you have to go to a dealer they would be better than most but prices for most things that are simple changes are VERY HIGH(Although probably similar with other dealers)

Recomendado

JOHN J G. de Atlantic Hyundai respondió el 04/25/2018 04:08 AM

THANK YOU FOR THE REVIEW

Empleados con los que trabajó

GM

Gerald M.

East Moriches, NY

2011 Hyundai Sonata

04/23/2018

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

John Grasso is TOPS

John Grasso is TOPS

Recomendado

BRIANNA H. de Atlantic Hyundai respondió el 04/24/2018 04:48 AM

Gerald,

Thank you so much for your feedback! Atlantic Hyundai Service appreciates your business, please continue to work with John Grosso for all of your future service needs.

:)

Empleados con los que trabajó

BD

Blasina D.

Ozone Park, NY

2013 Hyundai Elantra

04/23/2018

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

BLASINA R

Ok

Recomendado

ASIA R. de Atlantic Hyundai respondió el 04/25/2018 05:08 AM

Thank you for your feedback! Though there are five stars we hope we can make your next service appointment at Atlantic Hyundai is more than ok.

Empleados con los que trabajó

CM

Christina M.

Islip, NY

2017 Hyundai Elantra

04/20/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

customer

excellent

Recomendado

ABIGAIL L. de Atlantic Hyundai respondió el 04/21/2018 05:04 AM

Christina,

Atlantic Hyundai service thanks you for taking the time to fill out the survey. We are happy to know that John provided you with great customer service. Please continue to work with John for your future service needs.

Empleados con los que trabajó

LG

Linda G.

Massapequa Park, NY

2017 Hyundai Sonata

04/17/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Was fast just needed an oil change. Did not wait long.

This was very fast. Like also being able to have the car washed. Everyone was very pleasant.

Recomendado

ASIA R. de Atlantic Hyundai respondió el 04/18/2018 05:05 AM

Thank you for your feedback. We look forward to the continuity our quality customer service can provide at Atlantic Hyundai!

Empleados con los que trabajó

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Robert L.

West Babylon, NY

2013 Hyundai Elantra

04/16/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

service with a smile

John Grosso is always a pleasure to deal with. Appreciate Tom(tech) taking a ride in the car with me to help diagnose any potential problems

Recomendado

ASIA R. de Atlantic Hyundai respondió el 04/17/2018 08:01 AM

Thank you for the fantastic feedback! We hope to continue providing you with excellect customer service at Atlantic Hyundai for years to come.

Empleados con los que trabajó

MM

Michael M.

Commack, NY

2017 Hyundai Elantra

04/16/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Excellent Customer Service

John Grasso provided excellent & expedited service!! Best Service Advisor @ Atlantic Hyundai West Islip!

Recomendado

ASIA R. de Atlantic Hyundai respondió el 04/17/2018 07:59 AM

Thank you for your feedback. John and the atlantic hyundai service department will continue to exceed your expectations!

Empleados con los que trabajó

EB

Emily B.

Middle Island, NY

2011 Hyundai Sonata

04/15/2018

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

The staff

All the staff is very nice. From the moment I pull my car in all the way to cashier. Service rep John is amazing.

Recomendado

ASIA R. de Atlantic Hyundai respondió el 04/16/2018 11:53 AM

Thank you for your radiant feedback! We hope to continue to provide you with the highest quality of customer service possible.

Empleados con los que trabajó

AF

Ann F.

Central Islip, NY

2012 Hyundai Elantra To

04/13/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Great service

Always get great service on my car. They keep it in good condition.

Recomendado

ABIGAIL L. de Atlantic Hyundai respondió el 04/14/2018 05:04 AM

Ann,

Atlantic Hyundai service thanks you for your feedback! we are so happy to know that John provided you with great customer service. Please continue to work with John for your future service needs.

Empleados con los que trabajó

WS

William S.

West Babylon, NY

2015 Hyundai Sonata

04/12/2018

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Excellent service.

Nice lounge for the owners waiting for their cars. Free tire rotation with the oil change, and got a car wash that was over due.

Recomendado

ASIA R. de Atlantic Hyundai respondió el 04/13/2018 05:04 AM

Thank you for the great feedback, hope you got to try a fresh cookie! We look forward to continued quality service with you for years to come.

Empleados con los que trabajó

TV

Tommy V.

Copiague, NY

2018 Hyundai Santa Fe S

04/12/2018

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Service April 9th

Please remove my e mail I do not want to receive any emails at this address mvacante58@yahoo.com communicate this to Tommy Vacante thank you

Recomendado

ABIGAIL L. de Atlantic Hyundai respondió el 04/12/2018 11:50 AM

Tommy,

Atlantic hyundai service thanks you for your feedback! Please continue to work with John for your future service needs.

Empleados con los que trabajó

NP

Nicholas P.

West Islip, NY

2016 Hyundai Tucson

04/10/2018

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Excellent service

I have been using Atlantic Hyundai service and Service Adviser John Grossofor the last 15 years. The service Is always excellent, John treats me like family! I am a life long customer!

Recomendado

JOHN J G. de Atlantic Hyundai respondió el 04/10/2018 02:28 PM

THANK YOU SO MUCH FOR THE REVIEW

Empleados con los que trabajó

PL

Patricia L.

Bay Shore, NY

2015 Hyundai Sonata

ReScore Reseña™

04/07/2018

Cliente Verificado

Categoría: Service

Happy

Seem to resolve my problem hopefully they keep their word

Recomendado

Empleados con los que trabajó

GT

Garyrose T.

Lindenhurst, NY

2014 Hyundai Santa Fe S

04/05/2018

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Great Service

My appointment went very well. John signed me in and the recall was completed in less than one hour. It was nice to enjoy coffee and bagels while waiting. I was completely satisfied with this service, would recommend them highly and will use this service department in the future.

Recomendado

ABIGAIL L. de Atlantic Hyundai respondió el 04/05/2018 07:46 AM

Garyrose,

Atlantic Hyundai service thanks you for your feedback! we are so happy to know that you were provided with great service. Please continue to work with John for your future service needs

Empleados con los que trabajó

JR

June R.

West Islip, NY

2008 Hyundai Sonata

04/04/2018

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

The service advisor and the mechanics

I have to thank John Grasso for once again being so wonderful when I had to bring the car in. He is always there to guide me and make sure I am driving a safe vehicle. John is definitely a valuable asset to the Hyundai company. Thank you John!

No Recomendado

ABIGAIL L. de Atlantic Hyundai respondió el 04/05/2018 09:52 AM

June,

Atlantic Hyundai service thanks you so much for your feedback! We appreciate you and your business. Please continue to work with John Grosso for your future service needs

Empleados con los que trabajó

PL

Patricia L.

Bay Shore, NY

2015 Hyundai Sonata

ReScore Reseña™

04/07/2018

Cliente Verificado

Categoría: Service

Happy

Seem to resolve my problem hopefully they keep their word

Recomendado

Reseña Original

04/03/2018

Tipo de Servicio: Maintenance

Categoría: Service

Always leave unhappy

Won’t be coming back anymore

No Recomendado

ASIA R. de Atlantic Hyundai respondió el 04/04/2018 09:08 AM

Thank you for your feedback, we will use this information to improve the quality of service we provide. Communication is a key factor in our industry and we regret that we let you down. We are sorry that your experience with our service department was below average. We hope that in the future we can prove to you our dedication to our customers and making sure they are satisfied with our business.

Empleados con los que trabajó

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