JG

JOHN J GROSSO

Calificación General
Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5
4.6
(874 reviews)
71

Cliente verificado
North Babylon, NY
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
02/11/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
N
A
Recomendado
JOHN J G. de Atlantic Hyundai respondió el 02/12/2018 04:42 AM

THANK YOU FOR THE REVIEW

Empleados con los que trabajó

Cliente verificado
Brentwood, NY
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
02/09/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
No complaints
I had a great experience. Nothing bad to say.
Recomendado
JOHN J G. de Atlantic Hyundai respondió el 02/10/2018 04:19 AM

THANK YOU SO MUCH FOR THE REVIEW. IT MEANS SO MUCH

Empleados con los que trabajó

AG
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Anne G.
Massapequa, NY
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/08/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great staff.
The staff is top notch. Very friendly and very professional.
Recomendado
JOHN J G. de Atlantic Hyundai respondió el 02/09/2018 04:06 AM

THANK YOU SO MUCH FOR THE REVIEW

Empleados con los que trabajó

RA
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Russell A.
West Islip, NY
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/07/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
You should know about a job well done.
John Grosso ALAWAYS takes such care to make sure I feel welcome. I have been going to your service center for the past 5 Hyundai cars I have owned. He has been there as long as I can remember and look forward to seeing him each time I have a new service appointment. He is an asset to the entire service department and the face I think of at Atlantic Hyundai. I will purchase my next car at Atlantic Hyundai because of the entire service department. I think of your service department as the most important "Accessory" in my car. I don't always look forward to service appointments but when I do I look forward to seeing John and the excellent service he and the entire department provides. Please send them ALL my compliments on a job well done.
Recomendado
ABIGAIL L. de Atlantic Hyundai respondió el 02/08/2018 07:28 AM

Russell,

 Atlantic Hyundai Service Thanks you for the feedback! the director and I are extremely happy to know that John grosso always does a good job in providing you with great customer service. Please continue to work with John for your future service needs. 

Empleados con los que trabajó

RM
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Rosaura M.
Central Islip, NY
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/07/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
The agents are very friendly, the waiting area is clean
I absolutely love to bring my car to you for service because of the great customer service I receive, the waiting time is not long is perfect. I always like to get my service done in a Saturday because is convenient, I’m very pleased.
Recomendado
JOHN J G. de Atlantic Hyundai respondió el 02/07/2018 04:30 AM

THANK YOU SO MUCH FOR THE REVIEW. IT MEANS SO MUCH

Empleados con los que trabajó

RC
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R C.
West Islip, NY
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/06/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Always great
John Grosso is always willing to help!
Recomendado
JOHN J G. de Atlantic Hyundai respondió el 02/07/2018 04:29 AM

THANK YOU SO MUCH FOR THE REVIEW. IT MEANS SO MUCH

Empleados con los que trabajó

PL
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Patricia L.
Bohemia, NY
2013 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/05/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
John Grosso
Mr Grosso is always a pleasure to deal with very professional and curtious very pleased with his service he is an asset to the company
Recomendado
JOHN J G. de Atlantic Hyundai respondió el 02/05/2018 11:33 AM

THANK YOU FOR THE REVIEW.. IT MEANS SO MUCH

Empleados con los que trabajó

DS
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Denise S.
Commack, NY
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/04/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Providing Awesome service
Awesome service provided by Tim Turnbull
Recomendado
JOHN J G. de Atlantic Hyundai respondió el 02/05/2018 04:05 AM

THANK YOU SO MUCH FOR THE REVIEW

Empleados con los que trabajó

CS
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Clayton S.
Brooklyn, NY
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
02/03/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
ok
good
Recomendado
BRIANNA H. de Atlantic Hyundai respondió el 02/06/2018 06:54 AM

Clayton,

Atlantic Hyundai Service appreciates your business! Please continue to work with John Grosso for all of your future service needs. 

Empleados con los que trabajó

AF
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Alfred F.
Copiague, NY
2016 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/01/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Service Attention and Caring
Needed an oil change and service. Also needed my front brakes check. The brakes were found to be low, so they resurfaced my rotors and put on new front brakes while I waited. Now I have worry free driving for a while now. Thank you John Grasso and Tim Turnbill for your dedicated care and service of my Santa Fe. Your true gentlemen and know how to treat customers.
Thank You Again
Recomendado
ABIGAIL L. de Atlantic Hyundai respondió el 02/02/2018 11:31 AM

Alfred,

 Atlantic Hyundai service thanks you for your feddback! We appreciate your business and we are happy to know John Grosso and Tim provided you with great customer service. Please continue to work with John for your future service needs. 

Empleados con los que trabajó

DS
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David S.
East Islip, NY
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/29/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Excellent Service Experience
My 2013 Elantra needed to go in for a recall. When I scheduled my service appointment, i found out that there were actually two recalls on the vehicle. I usually work an early morning shift, so I try to schedule an afternoon appointment whenever I need service. As usual, John Grosso was able to fit my vehicle into the afternoon appointment time that worked for me. I like to wait for my vehicle, but was worried that having to perform two recalls meant I would be spending several hours at the dealer. John told me how long the service would take, and my work was completed before he said it would be. John always goes the extra mile to do as much as possible to make my service experience as close to perfection as possible. I give 5 stars to John and the service team at Atlantic Hyundai!
Recomendado
JOHN J G. de Atlantic Hyundai respondió el 01/31/2018 04:01 AM

Thank you so much for the review

Empleados con los que trabajó

JD
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John D.
Levittown, NY
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/27/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Done right
After getting my car services at other places and still having problems, Atlantic Hyundai fixed the problem and corrected other things under recall that the other dealership should have done. Very satisfied, will re turn for any future service.
Recomendado
JOHN J G. de Atlantic Hyundai respondió el 01/27/2018 10:24 AM

THANK YOU SO MUCH FOR THE REVIEW. MEANS SO MUCH

Empleados con los que trabajó

AF
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Ann F.
Central Islip, NY
2012 Hyundai Elantra To
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/25/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great service
Had my car inspected. In and out quickly.
Recomendado
JOHN J G. de Atlantic Hyundai respondió el 01/26/2018 04:08 AM

THANK YOU SO MUCH FOR THE REVIEW. IT MEANS SO MUCH

Empleados con los que trabajó

Cliente verificado
Brentwood, NY
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/25/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Excellent
Good customer service. Issues with the vehicles are explained and why they are needed.
Recomendado
JOHN J G. de Atlantic Hyundai respondió el 01/26/2018 04:08 AM

THANK YOU SO MUCH FOR THE REVIEW.. ITS MEANS SO MUCH

Empleados con los que trabajó

ES
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Elena S.
Islip Terrace, NY
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/23/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
The staff- John Grasso specifically
Great experience, taken care of each time. Friendly and appreciate all the support with my vehicle.
Recomendado
JOHN J G. de Atlantic Hyundai respondió el 01/23/2018 02:12 PM

Elena , thank you for the review.. It means so much!!

Empleados con los que trabajó

Cliente verificado
Bay Shore, NY
2013 Hyundai Santa Fe S
Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5
01/23/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
not happy
made an appointment for a service that was supposed to take an hour, the original services were never completed, but they did handle my recalls and keep my vehicle for days to do other work (unexpectedly). waited 5 hours before being told it needed to stay and they would give me a rental. picked up my vehicle and as noted before the original service appointment issues were not addressed or fixed.
No Recomendado
JOHN J G. de Atlantic Hyundai respondió el 01/24/2018 03:54 AM

IM SORRY YOU HAD A BAD EXPERIENCE AT ATLANTIC HYUNDAI. IF THERES ANTTHING I CAN DO TO HELP YOU, PLEASE REACH OUT. WE STRIVE FOR 5 STARS HERE AT ATLANTIC HYUNDAI

Empleados con los que trabajó

JB
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John B.
Babylon, NY
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/22/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great Customer Service
My service advisor was very helpful and patient and the repair was done faster than quoted. My loaner car was brand new and beautiful. There was not a single hitch or glitch.
Recomendado
JOHN J G. de Atlantic Hyundai respondió el 01/23/2018 04:25 AM

JOHN THANK YOU SO MUCH FOR THE REVIEW

Empleados con los que trabajó

RK
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Rachel K.
Lindenhurst, NY
2018 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/22/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
A pleasure
We have always been treated very well
Recomendado
JOHN J G. de Atlantic Hyundai respondió el 01/23/2018 04:26 AM

THANK YOU SO MUCH FOR THE REVIOEW.. IT MEANS SO MUCH

Empleados con los que trabajó

MP
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Michael P.
Sayville, NY
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/19/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Patient service
I dropped my car off for service. I overslept and missed the first two calls to authorize the planned service. They were still able to service my car timely.
Recomendado
JOHN J G. de Atlantic Hyundai respondió el 01/19/2018 04:44 AM

THANK YOU SO MUCH FOR THE REVIEW. IT MEANS SO MUCH

Empleados con los que trabajó

MP
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Michele P.
Glen Oaks, NY
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/18/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great Servicd.
Great service TV snacks hot drinks. I would advise anyone to use this service.
Recomendado
ABIGAIL L. de Atlantic Hyundai respondió el 01/18/2018 12:20 PM

Good Afternoon, Michele

   Atlantic Hyundai Service thanks you for your feedback! we appreciate your business. Please continue to work with John Grosso for your future service needs. 

Empleados con los que trabajó
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