JG

JOHN J GROSSO

Atlantic Hyundai

Calificación General

4.6

(874 reviews)

71

Reseñas de JOHN J GROSSO

Cliente verificado

West Islip, NY

2019 Hyundai Sonata

02/18/2022

Tipo de Servicio: Maintenance

Cliente Verificado

10

Categoría: Service

Great service dept

The service department is just wonderful everyone there is so nice and the manager is very helpful I love the service department the people in sales though for cars they seem very shady and I don’t like that

ERIKA D. de Atlantic Hyundai respondió el 02/19/2022 05:05 AM

Thank you so much for the great review! Atlantic Hyundai appreciates your business and will continue to strive to give you the 5 star service you deserve. Please continue to work with John Grosso for all of your future service needs.

Empleados con los que trabajó

CG

Cathylyn G.

Deer Park, NY

2011 Hyundai Sonata

ReScore Reseña™

01/20/2022

Cliente Verificado

7

Categoría: Service

customer service

After a terrible experience Erika reached out to me to help me resolve my issues. Erika was very apologetic and helpful in trying to resolve my ongoing car problems.

Empleados con los que trabajó

MG

Mary G.

West Islip, NY

2011 Hyundai Elantra

01/19/2022

Tipo de Servicio: Maintenance

Cliente Verificado

10

Categoría: Service

Service

I just want to compliment John Grosso and say thank you so much for all the help he has provided to me in getting my car serviced. I’ve had to bring my car in a few times and he is always so pleasant and takes the time to explain every detail of what is being worked on. He keeps me updated once they have diagnosed the problem and let’s me know as soon as the car is ready!

ERIKA D. de Atlantic Hyundai respondió el 01/20/2022 07:22 AM

Thank you so much for the great review! Atlantic Hyundai appreciates your business and will continue to strive to give you the 5 star service you deserve. Please continue to work with John Grosso for all of your future service needs.

Empleados con los que trabajó

CG

Cathylyn G.

Deer Park, NY

2011 Hyundai Sonata

ReScore Reseña™

01/20/2022

Cliente Verificado

7

Categoría: Service

customer service

After a terrible experience Erika reached out to me to help me resolve my issues. Erika was very apologetic and helpful in trying to resolve my ongoing car problems.

Reseña Original

01/07/2022

Tipo de Servicio: Repair

0

Categoría: Service

Engine replacement

Terrible customer service

ERIKA D. de Atlantic Hyundai respondió el 01/09/2022 01:59 PM

Thank you for taking the time to complete our survey. I apologize about any inconvenience we have cause. We will be looking into your repair order and be contacting you

ERIKA D. de Atlantic Hyundai respondió el 01/20/2022 10:36 AM

THANK YOU MS. GUCKER

Empleados con los que trabajó

Cliente verificado

Bay Shore, NY

2021 Hyundai Kona

12/09/2021

Tipo de Servicio: Maintenance

Cliente Verificado

10

Categoría: Service

Check in was very easy and it wasn’t a long wait

People were very nice Service was quick.

ERIKA D. de Atlantic Hyundai respondió el 12/13/2021 03:56 AM

Thank you so much for the wonderful review! Atlantic Hyundai appreciates your business and will continue to strive to give you the 5 star service you deserve. Please continue to work with John Grosso for all of your future service needs.

Empleados con los que trabajó

Cliente verificado

Huntington Station, NY

2018 Hyundai Tucson

12/04/2021

Tipo de Servicio: Maintenance

Cliente Verificado

10

Categoría: Service

Service visit

Went for an oil change and headlight bulb change. Everything was done. Justin and the rest of the staff were extremely helpful.

ERIKA D. de Atlantic Hyundai respondió el 12/05/2021 06:15 PM

Thank you so much for the great review! Atlantic Hyundai appreciates your business and will continue to strive to give you the 5 star service you deserve. Please continue to work with John Grosso for all of your future service needs.

Empleados con los que trabajó

HJ

Helen J.

Huntingtn Sta, NY

2015 Hyundai Sonata

12/03/2021

Tipo de Servicio: Repair

Cliente Verificado

10

Categoría: Service

Exceptional Service

Thank you Tim T. and John G., once again for honesty, integrity and exceptional customer service on all of our vehicles.
Customer for life!

ERIKA D. de Atlantic Hyundai respondió el 12/05/2021 06:16 PM

Thank you so much for the great review! Atlantic Hyundai appreciates your business and will continue to strive to give you the 5 star service you deserve. Please continue to work with John Grosso for all of your future service needs.

Empleados con los que trabajó

CG

Chris G.

West Babylon, NY

2015 Hyundai Sonata

12/01/2021

Tipo de Servicio: Repair

Cliente Verificado

10

Categoría: Service

Excellent Service as always!

I usually have John Grosso (for many years-this is my 2nd Atlantic Hyundai Sonata) and have always had a great experience! This time, I was assisted by his trainee Justin who did an amazing job! He is definitely following in John’s footsteps.

ERIKA D. de Atlantic Hyundai respondió el 12/02/2021 06:54 AM

Thank you so much for the great review! Atlantic Hyundai appreciates your business and will continue to strive to give you the 5 star service you deserve. Please continue to work with John Grosso for all of your future service needs.

Empleados con los que trabajó

Cliente verificado

Hicksville, NY

2021 Hyundai Santa Fe

11/29/2021

Tipo de Servicio: Maintenance

Cliente Verificado

10

Categoría: Service

Service

Justin was great as well as the service manager John.

ERIKA D. de Atlantic Hyundai respondió el 11/29/2021 03:23 PM

Thank you so much for the great review! Atlantic Hyundai appreciates your business and will continue to strive to give you the 5 star service you deserve. Please continue to work with John Grosso for all of your future service needs.

Empleados con los que trabajó

RM

Ryan M.

Ronkonkoma, NY

2021 Hyundai Veloster N

11/29/2021

Tipo de Servicio: Maintenance

Cliente Verificado

10

Categoría: Service

Quick

Good service

ERIKA D. de Atlantic Hyundai respondió el 11/29/2021 03:20 PM

Thank you so much for the great review! Atlantic Hyundai appreciates your business and will continue to strive to give you the 5 star service you deserve. Please continue to work with John Grosso for all of your future service needs.

Empleados con los que trabajó

SA

Sheila A.

Huntington, NY

2017 Hyundai Sonata

11/26/2021

Tipo de Servicio: Repair

Cliente Verificado

10

Categoría: Service

Great Service Advisors

I had some family illness and did not get to schedule a service appointment. I called and spoke with Jonathan who got me an appointment within a few days. Greatly appreciated.
Was helped by Justin at the service department. A very thorough and helpful person.

ERIKA D. de Atlantic Hyundai respondió el 11/27/2021 05:13 AM

Thank you so much for the wonderful review! Atlantic Hyundai appreciates your business and will continue to strive to give you the 5 star service you deserve. Please continue to work with John Grosso for all of your future service needs.

Empleados con los que trabajó

MF

Mary F.

Amityville, NY

2015 Hyundai Sonata

11/26/2021

Tipo de Servicio: Maintenance

Cliente Verificado

10

Categoría: Service

Satisfied customer

Satisfied customer In 2007 I Purchased my first Hyundai vehicle it was a 2007 Azera Limited since then I had purchased another Azera Limited and 2 Sonata’s Limited 2 Elantra’s Limited I’ve always been satisfied with the Hyundai product and the employees that work at Atlantic Hyundai I’d like to give special attention to John Grosso who has been my service advisor since the beginning.
John is very knowledgeable I feel confident that when I bring in a vehicle I’m getting the best service possible John is an asset to the Atlantic Hyundai family. For as long as I have done business thru John Grosso He has never steered me in the wrong direction.

ERIKA D. de Atlantic Hyundai respondió el 11/27/2021 05:12 AM

Thank you so much for the wonderful review! Atlantic Hyundai appreciates your business and will continue to strive to give you the 5 star service you deserve. Please continue to work with John Grosso for all of your future service needs.

Empleados con los que trabajó

Cliente verificado

Lindenhurst, NY

2013 Hyundai Elantra Coupe

11/25/2021

Tipo de Servicio: Maintenance

Cliente Verificado

10

Categoría: Service

The best experience

The other day I went for service on my car and the experience I had was one of the best I ever had

ERIKA D. de Atlantic Hyundai respondió el 11/27/2021 05:09 AM

Thank you so much for the wonderful review! Atlantic Hyundai appreciates your business and will continue to strive to give you the 5 star service you deserve. Please continue to work with John Grosso for all of your future service needs.

Empleados con los que trabajó

JC

Jennifer C.

Amityville, NY

2018 Hyundai Tucson

11/24/2021

Tipo de Servicio: Repair

Cliente Verificado

10

Categoría: Service

Professionalism at its best!!!

The service and experience is always great. The turnaround time was exceptional. Thank you John always.

ERIKA D. de Atlantic Hyundai respondió el 11/26/2021 05:53 AM

Thank you so much for the wonderful review! Atlantic Hyundai appreciates your business and will continue to strive to give you the 5 star service you deserve. Please continue to work with John Grosso for all of your future service needs.

Empleados con los que trabajó

WG

Wanda G.

Queens, NY

2019 Hyundai Tucson

11/24/2021

Tipo de Servicio: Maintenance

Cliente Verificado

10

Categoría: Service

It was excellent.

Every appointment I have had has been a pleasing experience. Courteous staff who respect your need and time.

ERIKA D. de Atlantic Hyundai respondió el 11/26/2021 05:35 AM

Thank you so much for the wonderful review! Atlantic Hyundai appreciates your business and will continue to strive to give you the 5 star service you deserve. Please continue to work with John Grosso for all of your future service needs.

Empleados con los que trabajó

DB

Daniel B.

North Babylon, NY

2020 Hyundai Palisade

11/24/2021

Tipo de Servicio: Repair

Cliente Verificado

8

Categoría: Service

Service is the star at this dealership

Have purchased 3 new cars at Atlantic. Veracruz. Sante Fe, Palisade. Sales experience has always been a thorough and complete nightmare. You really have to want a Hyundai and be able to fight hard to get any competent help. Dishonesty, BS and complete uselessness have dominated every experience. They simply do not know what they are doing. The only saving grace has been a great service advisor who knows his stuff, and takes care of what we needed.

ERIKA D. de Atlantic Hyundai respondió el 11/26/2021 05:34 AM

Thank you so much for the wonderful review! Atlantic Hyundai appreciates your business and will continue to strive to give you the 5 star service you deserve. Please continue to work with John Grosso for all of your future service needs.

Empleados con los que trabajó

RD

Richard D.

Central Islip, NY

2011 Hyundai Sonata

11/23/2021

Tipo de Servicio: Repair

Cliente Verificado

0

Categoría: Service

Amazing personal . Great job John

Thank you for great service

ERIKA D. de Atlantic Hyundai respondió el 11/23/2021 08:08 AM

Thank you so much for the wonderful review! Atlantic Hyundai appreciates your business and will continue to strive to give you the 5 star service you deserve. Please continue to work with John Grosso for all of your future service needs.

Empleados con los que trabajó

EM

Evelyn M.

Deer Park, NY

2021 Hyundai Venue

11/22/2021

Tipo de Servicio: Maintenance

Cliente Verificado

10

Categoría: Service

Service

Excellent service... I have been going to Atlantic Hyundai for years now. I have never been taken advantage of . The mechanics are very honest and when I bring my car in for service I never worry , about sloppy work as they take the upmost care of my vehicle.

ERIKA D. de Atlantic Hyundai respondió el 11/23/2021 08:09 AM

Thank you so much for the wonderful review! Atlantic Hyundai appreciates your business and will continue to strive to give you the 5 star service you deserve. Please continue to work with John Grosso for all of your future service needs.

Empleados con los que trabajó

JR

Jeffrey R.

West Babylon, NY

2018 Hyundai Tucson

11/22/2021

Tipo de Servicio: Maintenance

Cliente Verificado

10

Categoría: Service

Superior

Service center personnel was prompt professional and accommodating.

ERIKA D. de Atlantic Hyundai respondió el 11/23/2021 08:13 AM

Thank you so much for the wonderful review! Atlantic Hyundai appreciates your business and will continue to strive to give you the 5 star service you deserve. Please continue to work with John Grosso for all of your future service needs.

Empleados con los que trabajó

TH

Tracey H.

West Babylon, NY

2019 Hyundai Sonata

11/21/2021

Tipo de Servicio: Maintenance

Cliente Verificado

10

Categoría: Service

Easy and stress free

Never had a bad experience. Courteous and friendly

ERIKA D. de Atlantic Hyundai respondió el 11/22/2021 06:46 AM

Thank you so much for the wonderful review! Atlantic Hyundai appreciates your business and will continue to strive to give you the 5 star service you deserve. Please continue to work with John Grosso for all of your future service needs.

Empleados con los que trabajó

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