JG

JOHN J GROSSO

Calificación General
Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5
4.6
(874 reviews)
71

Cliente verificado
Islip, NY
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/28/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Excellent
Great service as always
Recomendado
ABIGAIL L. de Atlantic Hyundai respondió el 06/30/2019 06:58 AM

Jerry,


thank you for the the great Feedback! Atlantic Hyundai is so glad to know that John provided you with great customer service. We appreciate your business. 

Empleados con los que trabajó

AD
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Anthony D.
Islip Terrace, NY
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/20/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
John Grosso- Service Advisor
Just like to thank my service advisor for his kindness and professionalism that he displays each and every time that I’m at the dealership.
Recomendado
ABIGAIL L. de Atlantic Hyundai respondió el 05/22/2019 06:37 AM

Anthony,

 Thank you so much for the great feedback! Atlantic Hyundai service is so glad to know that John provided you with great customer service. We appreciate your business and hope to continue to provide you with the 5 Star experience. Keep working with John for your future service needs

Empleados con los que trabajó

AD
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Anthony D.
Islip Terrace, NY
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/29/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
customer service- John Grosso- FIVE STARS
What makes me keep coming back is my customer advisor John Grosso. He treats me with the utmost respect and kindness. He will never try to sell something that is not needed very honest. He's very knowledgeable about my vehicle. He knows my car from top to bottom. This dealership needs more people like John.
Recomendado
JOHN J G. de Atlantic Hyundai respondió el 04/30/2019 04:07 AM

Thank you for the review

Empleados con los que trabajó

LC
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Lorena C.
Astoria, NY
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/23/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service Advisors
The service department at Atlantic Hyundai is the best. John Grosso the Service is fantastic. All of the Service advisors are great but John is the reason I continue going to have my car serviced there. He know what I want and always gives me satisfaction of the work done. He is one of a kind. Atlantic Hyundai stands behind its cars.
Recomendado
JOHN J G. de Atlantic Hyundai respondió el 04/24/2019 04:03 AM

Thank you so much for the review

Empleados con los que trabajó

AF
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Alfred F.
Copiague, NY
2016 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/30/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great service dept.
Again I received great service and friendly staff. John Grasso and Tim Turnbull are the BEST.
Recomendado
JOHN J G. de Atlantic Hyundai respondió el 04/01/2019 04:08 AM

Thank you so much for the review

Empleados con los que trabajó

Cliente verificado
Farmingdale, NY
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
03/29/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
NEW ENGINE
GREAT WARRENTEE THATS WHY I BOUGHT TWO CARS
Recomendado
JOHN J G. de Atlantic Hyundai respondió el 03/30/2019 04:05 AM

Thank you for the review

Empleados con los que trabajó

LB
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Laura B.
Deer Park, NY
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/28/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Oil change
My service appointment for an oil change was timely done and everybody was very courteous
Recomendado
JOHN J G. de Atlantic Hyundai respondió el 01/29/2019 04:22 AM

Thank you so much for a great review.

Empleados con los que trabajó

KG
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Kalliope G.
Port Jefferson, NY
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/21/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great Service
Always great service and nice and friendly stuff straight through
Recomendado
JOHN J G. de Atlantic Hyundai respondió el 01/22/2019 04:10 AM

THANK YOU SO MUCH FOR SUCH A GREAT REVIEW!!

Empleados con los que trabajó

Cliente verificado
West Babylon, NY
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/16/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Hyundai
I've purchased 5 Elantras over the years, all from Atlantic Hyundai.
Recomendado
VICTORIA V. de Atlantic Hyundai respondió el 01/17/2019 04:13 AM

Thank you so much for the great review!  Atlantic Hyundai appreciates your business and will continue to strive to give you the 5 star service you deserve for being a loyal customer.  Please continue to work with John Grosso for all of your future service needs.

Empleados con los que trabajó

RC
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R C.
West Islip, NY
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/15/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great service
John Grosso always provides me with great service!
Recomendado
ASIA R. de Atlantic Hyundai respondió el 01/16/2019 03:58 AM

Thank you for your feedback! We appreciate you taking the time to review your most recent visit. In the future we look forward to taking great care of your vehicle at Atlantic Hyundai. 

Empleados con los que trabajó

FG
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Francine G.
Oakdale, NY
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/09/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Your service person John Grosso makes me such a satisfied customer! Your service techs always do great work on my car. Very confident in your people.
Always a satisfied customer thanks to John Grosso who does an outstanding job of maintaining my car. I feel well taken care of.
Recomendado
BRIANNA H. de Atlantic Hyundai respondió el 12/10/2018 06:08 AM

Francine,

Thank you so much for your feedback! Here at Atlantic Hyundai Service we strive for excellence in customer service, I'm glad that you are satisfied and confident with our Department. Atlantic Hyundai Service appreciates your business. Please continue to work with John Grosso for all of your future service needs.

:)

Empleados con los que trabajó

MK
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Margaret K.
West Babylon, NY
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/07/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great service
Professional service , great staff and a clean area for customers to wait , my experience was great.
Recomendado
ASIA R. de Atlantic Hyundai respondió el 12/08/2018 06:00 AM

Thank you for your feedback Margaret! We appreciate you taking the time to review your visit. Our goal is to provide all of our customers with exceptional customer service. In the future we look forward to maintaining that standard with you for years to come at Atlantic Hyundai. 

Empleados con los que trabajó

AF
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Alfred F.
Copiague, NY
2016 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/06/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Best service team on LI
Always friendly staff from the check in guys to the cashiers. John Grasso really cares about you and your car.
Recomendado
ASIA R. de Atlantic Hyundai respondió el 12/08/2018 05:46 AM

Thank you for your feedback! We appreciate you taking the time to review your most recent visit. Our team is dedicated to providing you with the five start service you always deserve. In the future please visit us again for all your service needs at Atlantic Hyundai. 

Empleados con los que trabajó

AF
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Ann F.
Central Islip, NY
2012 Hyundai Elantra To
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/06/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Excellent service!
They always take good care of our car. Excellent service. Always dependable, reliable and courteous!
Recomendado
ASIA R. de Atlantic Hyundai respondió el 12/08/2018 05:44 AM

Thank you for your feedback Ann! We appreciate you taking the time to review your most recent visit. John and the rest of our team look forward to taking care of your vehicle whenever you need service in the future.

Empleados con los que trabajó

AM
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Andrew M.
Farmingdale, NY
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/24/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Fast service
I was towed in late sunday . Monday morning 9 AM I was called in Tire was replaced.

Road service was great also.
Recomendado
BRIANNA H. de Atlantic Hyundai respondió el 11/26/2018 06:22 AM

Andrew,

Thank you for your feedback! Atlantic Hyundai Serive appreciates your business, please continue to work with John Grosso for all of your future service needs.

:)

Empleados con los que trabajó

AF
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Ann F.
Central Islip, NY
2012 Hyundai Elantra To
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/06/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
excellent service
John Grosso and service department always take good care of us. I know can always depend on them to do what I request and advise if anything else is needed.
Recomendado
ASIA R. de Atlantic Hyundai respondió el 11/07/2018 04:12 AM

Thank you for your feedback. We are glad you to see you experienced the five star service you deserve. In the future please come back to visit if you ever need your vehicle service.

Empleados con los que trabajó

SG
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Stanley G.
Ridge, NY
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/02/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Hyundai Service
Hyundai Service is always EXCEELLENT
Recomendado
ASIA R. de Atlantic Hyundai respondió el 11/03/2018 05:54 AM

Thank you for your feedback! We appreciate your business, it is our goal to provide our customers with five star service.we look forward to working with you in the future at Altantic Hyundai. 

Empleados con los que trabajó

Cliente verificado
East Islip, NY
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/20/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
WORST SERVICE CALL EXPERIENCE EVER
Got a call on a recall of the airbag. assumed it was the one in the steering wheel. picked up the car and found the entire glovebox emptied on the floor. the cabin filter was also on the floor along with the plastic clips holding the glovebox closed. the paperwork showed a walk around inspection was done a checklist was to be attached but it wos'nt. I called as recommended if not satisfied with service but got the machine . asked for callback but got none. worst service call i ever got.
No Recomendado
BRIANNA H. de Atlantic Hyundai respondió el 10/22/2018 10:09 AM

Matt,

Thank you so much for your feedback! Atlantic Hyundai Service appeciates your business, please continue to work with John Grosso for all of your future service needs.

:)

Empleados con los que trabajó

ED
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Edward D.
Port Washington, NY
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/16/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Car Repairs
John Grisso is the best! He handled my car’s repair issues in a very professional manner.
Recomendado
ASIA R. de Atlantic Hyundai respondió el 10/17/2018 04:13 AM

Thank your such great feedback! We strive to provide our customers with five star service. We are glad to see your experience went well and look forward to working with you for years to come at Atlantic Hyundai. 

Empleados con los que trabajó

MB
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Mark B.
Islandia, NY
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/29/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great service
I brought my car in for a routine oil change and complimentary detail and i was impressed. My car came out looking immaculate!!! Two thumbs up for the service provided.
Recomendado
BRIANNA H. de Atlantic Hyundai respondió el 10/01/2018 07:02 AM

Mark,

Thank you so much for your feedback! Atlanric Hyundai service appreciates your business, please continue to work with John Grosso for all of your future service needs.

:)

Empleados con los que trabajó
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.