JG

JOHN J GROSSO

Atlantic Hyundai

Calificación General

4.6

(874 reviews)

71

Reseñas de JOHN J GROSSO

JK

Joseph K.

Deer Park, NY

2019 Hyundai Santa Fe

09/12/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Too much time.no car

No car wash, takes much too long..

No Recomendado

VICTORIA V. de Atlantic Hyundai respondió el 09/14/2019 04:27 AM

Thank you so much for the feedback. Atlantic Hyundai appreciates your business and during your next visit will strive to accommodate your service needs in a timely matter with a car wash. Please continue to work with John Grosso for all of your future service needs.

Empleados con los que trabajó

AD

Anthony D.

Islip Terrace, NY

2013 Hyundai Sonata

09/12/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Service

It all starts with my service advisor John Grosso. He’s a class act. Very professional and knowledgeable of his products. The dealership needs more employees like him. A five star professional.

Recomendado

VICTORIA V. de Atlantic Hyundai respondió el 09/14/2019 04:08 AM

Thank you so much for the wonderful review! Atlantic Hyundai appreciates your business and will continue to strive to give you the 5 star service you deserve. Please continue to work with John Grosso for all of your future service needs.

Empleados con los que trabajó

TA

Tisha A.

Mastic Beach, NY

2011 Hyundai Sonata

09/07/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Great service.

My advisor is great. He provides quality care.

Recomendado

VICTORIA V. de Atlantic Hyundai respondió el 09/10/2019 04:47 AM

Thank you so much for the wonderful review! Atlantic Hyundai appreciates your business and will continue to strive to give you the 5 star service you deserve. Please continue to work with John Grosso for all of your future service needs.

Empleados con los que trabajó

FG

Francine G.

Oakdale, NY

2017 Hyundai Sonata

09/03/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Dedicated service to their customers!

Thanks for taking great card of me!

Recomendado

VICTORIA V. de Atlantic Hyundai respondió el 09/05/2019 04:44 AM

Thank you so much for the wonderful review! Atlantic Hyundai appreciates your business and will continue to strive to give you the 5 star service you deserve. Please continue to work with John Grosso for all of your future service needs.

Empleados con los que trabajó

Cliente verificado

Amityville, NY

2015 Hyundai Sonata

08/30/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

great service

atlantic hyuandri is the best!

Recomendado

ABIGAIL L. de Atlantic Hyundai respondió el 09/02/2019 12:45 PM

Thank you for the great feedback! We appreciate your business and hope that you continue to work with John for your future service needs!

Empleados con los que trabajó

JC

Janet C.

Huntingtn Sta, NY

2016 Hyundai Tucson

08/28/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Caring Associates

From beginning to end every associate I spoke to was kind, pleasant and knowledgeable. My vehicle was serviced and completed in a timely fashion. All of my expectation were met. Thank you very much.

Recomendado

VICTORIA V. de Atlantic Hyundai respondió el 08/30/2019 04:19 AM

Thank you so much for the wonderful review! Atlantic Hyundai appreciates your business and will continue to strive to give you the 5 star service you deserve. Please continue to work with John Grosso for all of your future service needs.

Empleados con los que trabajó

Cliente verificado

Central Islip, NY

2014 Hyundai Tucson

08/17/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Needs improvement

Need improvement on communication with customers

No Recomendado

ABIGAIL L. de Atlantic Hyundai respondió el 08/20/2019 06:50 AM

Good morning,

Thank you for taking the time to complete our survey. Atlantic Hyundai service apologizes the inconvenience. We are looking into your repair order and will be contacting you.

Empleados con los que trabajó

Cliente verificado

Rockville Centre, NY

2017 Hyundai Santa Fe Sport

08/17/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Awesome Service!!!

I’ve been an Atlantic Hyundai customer for 8 yrs. John Grosso, my service mgr always gives the best service! From day 1 I’ve appreciated his customer service and knowledge. He’s the reason I Love Atlantic Hyundai.

Recomendado

VICTORIA V. de Atlantic Hyundai respondió el 08/19/2019 04:39 AM

Thank you so much for the wonderful review! Atlantic Hyundai appreciates your business and will continue to strive to give you the 5 star service you deserve. Please continue to work with John Grosso for all of your future service needs.

Empleados con los que trabajó

RC

R C.

West Islip, NY

2012 Hyundai Tucson

08/05/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Always great service!

Got an appointment quickly-it was a big job-done in one day! I know that they will stand behind their work and that's why I return. John Grosso is a great help to me always!

Recomendado

ABIGAIL L. de Atlantic Hyundai respondió el 08/06/2019 01:53 PM

Thank you for the great feedback! Atlantic Hyundai is so glad to know that John provided you with great customer service. Please continue to work John for your future service needs.

Empleados con los que trabajó

DS

Donald S.

Lindenhurst, NY

2017 Hyundai Tucson

08/03/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

service

service and free car wash, was very quick

Recomendado

VICTORIA V. de Atlantic Hyundai respondió el 08/05/2019 04:23 AM

Thank you so much for the wonderful review! Atlantic Hyundai appreciates your business and will continue to strive to give you the 5 star service you deserve. Please continue to work with John Grosso for all of your future service needs.

Empleados con los que trabajó

AP

Anthony P.

Shirley, NY

2018 Hyundai Sonata

08/01/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

FAST, FRIENDLY, FANTASTIC

John Grosso! Enough said.

Recomendado

ABIGAIL L. de Atlantic Hyundai respondió el 08/02/2019 08:29 AM

Anthony,

Thank you for your feedback! Atlantic Hyundai service is so glad to know that John provided you with great customer service. We appreciate your business. Thank you!

Empleados con los que trabajó

BG

Brian G.

Holbrook, NY

2018 Hyundai Santa Fe

07/25/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

A Service Advisor Who Cares

As always, John Grosso gets it! He takes time to listen to concerns, looks out for your safety at all times and knows that cost is always part of the equation. When he tells you something can’t wait, he means it! He is truly making sure that your car is in excellent working condition and safe at all times!

Recomendado

ABIGAIL L. de Atlantic Hyundai respondió el 07/26/2019 11:02 AM

Brian,

Atlantic Hyundai thanks you for the great feedback! we appreciate your business and are so glad to know that John provided you with great customer service. Please continue to work with him for your future service needs.

Empleados con los que trabajó

Cliente verificado

West Islip, NY

2018 Hyundai Tucson

07/24/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Good and quick service

I feel that having good employees representing this service dept. is key-John Grosso-has never failed me. He cares about his job.

Recomendado

VICTORIA V. de Atlantic Hyundai respondió el 07/25/2019 04:25 AM

Thank you so much for the wonderful review. Atlantic Hyundai appreciates your business and will continue to strive to give you the 5 star service you deserve. Please continue to work with John Grosso for all of your future service needs.

Empleados con los que trabajó

JM

Jacqueline M.

Deer Park, NY

2017 Hyundai Santa Fe Sport

07/13/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

??

always have a good experience here. everyone there works really hard and it shows. i had a lot of service done to my car and it was done in like 2 hours. the whole crew at atlantic hyundai is always super helpful and really nice. thank you!

Recomendado

JOHN J G. de Atlantic Hyundai respondió el 07/15/2019 03:52 AM

Thank you so much for the review

Empleados con los que trabajó

EB

Elizabeth B.

Hampton Bays, NY

2019 Hyundai Sonata

07/12/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Service, oil change etc.

Was greeted by friendly and helpful people. I dropped off the car and when I returned it was ready as promised. Thank you.

Recomendado

TIMOTHY T. de Atlantic Hyundai respondió el 07/13/2019 09:19 AM

Elizabeth, thank you for your comments, continue to work with John Grosso for all of your service needs.

Empleados con los que trabajó

Cliente verificado

Farmingville, NY

2015 Hyundai Elantra

07/12/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Excellent customer service

Excellent customer service . Fast and friendly

Recomendado

TIMOTHY T. de Atlantic Hyundai respondió el 07/13/2019 09:17 AM

Thank you for taking the time to provide feedback on your recent service visit. Please continue to work with John Grosso for all of your service needs.

Empleados con los que trabajó

AK

Annette K.

North Babylon, NY

2017 Hyundai Sonata

07/09/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Everyone was extremely helpful and asking right away are you being helped !!

Excellent service and very friendly !!

Recomendado

JOHN J G. de Atlantic Hyundai respondió el 07/10/2019 04:44 AM

THANK YOU VERY MUCH FOR THE REVIEW

Empleados con los que trabajó

CS

Cynthia S.

Islip Terrace, NY

2018 Hyundai Kona

07/09/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

When you have an appt,its fast service

N/a

Recomendado

JOHN J G. de Atlantic Hyundai respondió el 07/10/2019 04:44 AM

THANK YOU VERY MUCH FOR THE REVIEW

Empleados con los que trabajó

JN

Joseph N.

West Babylon, NY

2018 Hyundai Sonata

07/04/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Never Fails to deliver (Literally)

Atlantic Hyundai Service continues to make having my cars serviced easy and convenient. My Service Adviser, John Grosso, is like having a personal mechanic who understands what I need do have done and delivers my vehicles back to me in a timely manner. Never do I have to wait too long, or are there any unexpected "surprises" awaiting me. The service I get there is one of the main reasons that I have leased six Hyundai's over the past 8 years.

Recomendado

ABIGAIL L. de Atlantic Hyundai respondió el 07/06/2019 05:43 AM

Joseph,

Thank you for those kind words. Atlantic Hyundai is so glad to know that John provided you with great customer service, please continue to work with him for your future service needs

Empleados con los que trabajó

SB

Shaniqua B.

Jamaica, NY

2011 Hyundai Tucson

07/03/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

GREAT SERVICE

GREAT SERVICE

Recomendado

ABIGAIL L. de Atlantic Hyundai respondió el 07/06/2019 05:39 AM

Shaniqua,

Thank you for the great feedback! We appreciate your business. Please continue to work with John for your future service needs.

Empleados con los que trabajó

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