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JASON COBURN

Calificación General
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(637 reviews)
82

TA
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Tyloe A.
Prescott, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/05/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
I thought I wouldn't return. Best this time made me want to come back.
After my last experience with Earnhardt Hyundai North Scottsdale, I thought I wouldn't return. I was actually looking at going to Cottonwood AZ, to get my service done. But we have to go to Scottsdale to pick up some stuff so I decided to give them another shot. I was shocked at how well Josh treated me. Professional, easy to work with, heard my every command, and answered all my questions. Not to mention my oil change took less than 30 minutes. I got my military discount, and the sticker was in my window as I left. Everyone I worked with did an outstanding job! I will continue to go to Earnhardt Hyundai North Scottsdale as long as I'm treated like this.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 05/05/2020 12:19 PM

Thank you Tyloe for your service and for the great review for our service.

We are happy to be your Hyundai dealer and we'll look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó

DM
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Dean M.
Phoenix, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/02/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Definitely Recommend
Attentive service!
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 05/04/2020 01:12 PM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó

TN
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Tiffany N.
Phoenix, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/14/2020
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great communication from Service department
Jason helped me throughout my entire experience getting my car serviced recently. He spent time understanding what was wrong with my car, then followed up with me regarding costs and work scope, and finally let me know when work was completed. I felt “in the know” the entire time and appreciated his efforts to communicate!
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 04/14/2020 01:25 PM

Thank you for the wonderful review Tiffany.

We are very happy Jason took such great care of you and we look forward to being here for you for all the years adn miles ahead.

Michael Southern
Service Manager

Empleados con los que trabajó

JW
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Jordyn W.
Scottsdale, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/10/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Doing a great job at service
Everyone was very nice and respectful. They did a great job at explaining my cars repairs to me.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 04/11/2020 07:44 AM

Thank you Jordyn for the wonderful review.

That's what we're here for - anytime you need us.  We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó

KM
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Kenneth M.
Fountain Hills, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/06/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Top Service experience
Always top service with pleasant knowledgeable service advisors. Earnhardt is the best.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 03/13/2020 10:13 AM

Thank you Kenneth for the great review.

We are happy to be your dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Empleados con los que trabajó

AD
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Adam D.
Scottsdale, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/24/2020
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Generations of Earnhardt
We have been using Earnhardt for decades and have always been overwhelmingly pleased with the service and treatment we've received from them. We dealt with another dealer for our Dodge Truck and were very displeased. May just trade it in for a Hyundai, who knows!
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 02/25/2020 09:11 AM

Thank you Adam for the great review.

Your Dodge Truck wouldn't be the first we've taken in on a new Hyundai and if you need something bigger than your Elantra GT - keep an eye out for the Hyundai Santa Cruz coming soon, not soon enough, but soon...

Michael Southern
Service Manager

Empleados con los que trabajó

JH
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John H.
Scottsdale, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/19/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
First class customer service
Everyone is on point at all times. From the greeting when you drive in, the hot coffee and bagels, comfortable armchairs, to detailed explanations of what’s being carried out.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 02/25/2020 08:44 AM

Thank you for the wonderful review for us and our bagels.

We are very happy to be your Veloster dealer and we look forward to being here for you for all the years and miles ahead.

Michael Southern
Service Manager

Empleados con los que trabajó

Cliente verificado
Scottsdale, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/11/2020
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Excellent Experience
My service was easy, convenient, and fast. The advisor was courteous, prompt, and friendly. I will definitely bring my car back for future service.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 02/14/2020 03:06 PM

Thank you for the 5-star review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó

LB
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Leigh B.
Scottsdale, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/06/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great job
Always good
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 02/15/2020 09:07 AM

When you're here, you're family Leigh.

Thank you for choosing us and we look forward to being here for you for all the years, miles, and Hyundais to come.

Michael Southern
Service Manager

Empleados con los que trabajó

MS
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Martin S.
Scottsdale, AZ
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
02/03/2020
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Service advisor excellent
Service advisor exceeded expectation in assisting me with repairing Hyundai Sonata.
Disappointed no loan cars available. And then no shuttle driver to pick me up 1 mile away
Saturday morning at the car rental agency.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 02/04/2020 03:17 PM

Thank you Martin for the wonderful review.

Usually on Saturday we can make special accomodations when needed, let us know next time and we'll be prepared.  We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Empleados con los que trabajó

MP
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Michael P.
Scottsdale, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/03/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Jason was great!
Everytime Inhave to come here its a pleasant experience. Thanks Jason!
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 02/04/2020 03:26 PM

Thank you for the great review and recommendation for Jason Coburn your advisor.

We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Empleados con los que trabajó

JW
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James W.
Fountain Hills, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/29/2020
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Best service ever.
Having my Tucson serviced here is always great, never a chore. Competent and friendly people make the pleasant surroundings the best place to wait for you vehicle.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 02/04/2020 03:49 PM

Thank you James for the wonderful review.

We are very happy to be your Hyundai dealer and we look forward to being here for you for all the years and miles ahead.

Michael Southern
Service Manager

Empleados con los que trabajó

PJ
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Paul J.
Phoenix, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/07/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great place for service
Professional polite caring staff. Great facility.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 01/08/2020 07:57 AM

Thank you Paul for the great review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó

RN
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Richard N.
Scottsdale, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/02/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
You help us
Quick efficient and kind
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 01/07/2020 08:37 AM

Thank you Richard for the great review.

We are happy to be your Genesis dealer and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó

JW
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Jill W.
Scottsdale, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/02/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Perfect Service Experience
I worked with Jason who checked me in; confirmed there were no recalls and had me seated in the customer waiting area within minutes of arriving. The car also received a full inspection and was returned completed in less than an hour. Customer lounge was spacious and well stocked with coffee tea and water.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 01/07/2020 08:32 AM

Thank you Jill for the perfect review.

It sounds like you had the experience we want ALL of our customers to recieve when they visit.  We are glad you enjoyed your time here and we look forward to being here for you for all the years and miles ahead.

Michael Southern
Service Manager

Empleados con los que trabajó

FB
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Frank B.
Fountain Hills, AZ
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
12/26/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Fast Service
Was able to get an appointment fast
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 12/27/2019 09:10 AM

Thank you for the positive review.

We are happy to be your Hyundai dealer and we'll look forward to earning that 5th star next visit.

Michael Southern
Service Manager

Empleados con los que trabajó

TL
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Thomas L.
Phoenix, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/16/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Thanks
Thanks
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 12/16/2019 03:37 PM

Thank you for the 5-star review and recommendation.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó

TL
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Thomas L.
Phoenix, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/06/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Efficient
Thanks
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 12/09/2019 11:30 AM

Thank you for the positive review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó

Cliente verificado
Scottsdale, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/03/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Standard recall notice.
I had a recall to update software in my leased 2019 Santa Fe. Brought it in and left without issues in about 40 minutes. Piece of cake.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 12/04/2019 03:25 PM

Piece of cake... exactly as we wish.

Thank you for choosing us and we look forward to seeing you and your 2019 Santa Fe for many more years and miles to come.

Michael Southern
Service Manager

Empleados con los que trabajó

LB
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Leigh B.
Scottsdale, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/28/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great service
Always good service
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 11/29/2019 01:43 PM

Thank you Leigh for the wonderful review.

When you're here, you're family and we look forward to being here for you for all the years and miles ahead.

Michael Southern
Service Manager

Empleados con los que trabajó
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.