EV

EDDY VELLEGA

McGrath City Hyundai

Calificación General

4.7

(723 reviews)

73

Reseñas de EDDY VELLEGA

KZ

Kylie Z.

Chicago, IL

2013 Hyundai Accent

12/01/2017

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

You get treated like a valued customer

Going here is a lot less grimy than a normal mechanic shops and it seems like you get a lot more out out of the standard complimentary vehicle check then you do other places. Staff is always friendly and attentive which is nice.

Granted it costs a little more to go here, but I think I get a little bit more value out of my overall visit (plus they keep a meticulous record of my car's maintenance which will be good for resale value one day)

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 12/04/2017 09:10 AM

Hello Kylie,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

EG

ELIZABETH G.

2016 Hyundai Elantra

12/01/2017

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

A friendly place to have your car serviced for ANY reason

This dealership and service department are among the very best of good experiences; you are greeted by name, there is always good feelings between the service personnel, and anyone else wearing the McGrath City Hyundai uniform. Complimentary coffee, good seating and access to Internet, with even TV viewing makes for a relaxing experience. Always a good way to feel good about your purchase and the wonderful people who work there.

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 12/04/2017 09:11 AM

Hello Elizabeth,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

DG

Dariusz G.

Chicago, IL

2013 Hyundai Elantra

11/30/2017

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

People

They listen. Good professional service.

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 12/04/2017 09:12 AM

Hello Dariusz,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

Cliente verificado

Elmwood Park, IL

2017 Hyundai Sonata

11/30/2017

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

CLOSE TO HOME

NICE PLACE

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 11/30/2017 10:18 AM

Hello,

My name is Loredana, Customer Specialist at McGrath Hyundai. At McGrath, Customer Service is our top priority and the opinion of our customers is truly important. I would like to address your concerns and speak to you in more detail about your experience. At your earliest convenience, please call me directly at 773-889-9090 ext. 3767. I look forward to speaking with you soon.

Respectfully,

Loredana Giotta
Customer Specialist
McGrath City Hyundai
Lgiotta@MCGRATHCITY.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

BR

Billy R.

Chicago, IL

2011 Hyundai Sonata

11/28/2017

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

5 stars

Eddie same to always provides with service that I need . Good guy

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 11/29/2017 10:32 AM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit! Happy holidays!!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

KS

Katharyne S.

Chicago, IL

2013 Hyundai Sonata

11/24/2017

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Service, attention, keeps customer informed

.Excellent

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 11/27/2017 07:28 AM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit! Happy holidays!!!!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

Cliente verificado

Chicago, IL

2016 Hyundai Tucson

11/20/2017

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Love my Tucson

Great Customer service

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 11/20/2017 07:43 AM

Hello ,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

JE

JERRY E.

2016 Hyundai Elantra

11/18/2017

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Quality.

Service was excellent and completed on time.

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 11/20/2017 07:44 AM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

CN

Carol N.

Elmwood Park, IL

2009 Hyundai Santa Fe

11/17/2017

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Fair price good work

Very satisfief

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 11/20/2017 07:45 AM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

Cliente verificado

Chicago, IL

2013 Hyundai Azera

11/16/2017

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Personal interest

Going there for 10 years

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 11/20/2017 07:45 AM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

KT

Kenya T.

Oak Park, IL

2017 Hyundai Santa Fe S

11/14/2017

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Eddie is the Best

Eddie always takes care of me. You have a longtime customer in me

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 11/16/2017 09:03 AM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

SC

Shelia C.

Broadview, IL

2010 Hyundai Sonata

11/13/2017

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Great service personnel

Service personnel was just as I'd expect, personable, quick and informative. Ed V-two thumbs-up

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 11/13/2017 02:32 PM

Hello Shelia,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

LP

Laurie P.

Chicago, IL

2013 Hyundai Sonata

11/10/2017

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Ed Velegga

Ed Velegga and the staff at Hyundai are GREAT!! Im always greeted with a smile and always out in a very timly mannor..

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 11/13/2017 07:37 AM

Hello Laurie,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

JB

Joseph B.

Chicago, IL

2012 Hyundai Sonata

11/10/2017

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Edward Villegas in the service dept. , always is professional, knows my vehicle and it’s needs for proper maintenance. Edward Villega

Edward Villega always gets me in and out in a reasonable manner and fully explains services performed by McGrath mechanics

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 11/10/2017 03:06 PM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

Cliente verificado

Chicago, IL

2009 Hyundai Genesis

11/08/2017

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Thanks, Ed!

Professional, timely, and friendly. Thank you!

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 11/09/2017 12:02 PM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

NB

Nadine B.

Cicero, IL

2008 Hyundai Sonata

11/07/2017

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

a good feeling

It feels like a family run/neighborhood kind of place. I'm recognized and referred to by my name.

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 11/07/2017 02:47 PM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

MY

Monique Y.

Elmwood Park, IL

2016 Hyundai Sonata Hyb

11/05/2017

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Needs work in showing customer the issue with there car.

I have been an faithful customer for 8 years or more, I'm always happy when I leave your dealership. A customer never wants to feel over charged.

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 11/06/2017 09:33 AM

Hello,

My name is Loredana, Customer Specialist at McGrath Hyundai. At McGrath, Customer Service is our top priority and the opinion of our customers is truly important. I would like to address your concerns and speak to you in more detail about your experience. At your earliest convenience, please call me directly at 773-889-9090 ext. 3767. I look forward to speaking with you soon.

Respectfully,

Loredana Giotta
Customer Specialist
McGrath City Hyundai
Lgiotta@MCGRATHCITY.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

EA

Eliza A.

Chicago, IL

2017 Hyundai Elantra

11/03/2017

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Great Customer Service

Eddy Bellevue is always friendly and ready to help.

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 11/06/2017 09:17 AM

Hello Eliza,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

CA

Carlos A.

Chicago, IL

2015 Hyundai Accent

11/03/2017

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Oil & Filter

Excellent Service as always.

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 11/03/2017 07:21 AM

Hello Carlos,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

Cliente verificado

2016 Hyundai Tucson

11/02/2017

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Great service

Great service

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 11/03/2017 07:19 AM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

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