Eric Roberts

Service Advisor

Lee Johnson Hyundai of Everett

Eric joins a small group of veteran employees who have been with us since 2017! With Eric as your Service Advisor, from the time you schedule your visit to the time your vehicle is ready for pickup, Eric will be there every step of the way!

Calificación General

4.9

(867 reviews)

85

Reseñas de Eric Roberts

WN

William N.

Everett, WA

2017 Hyundai Santa Fe

11/19/2017

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Service

Always very well done.

Recomendado

ERIC M R. de Lee Johnson Hyundai of Everett respondió el 11/21/2017 06:20 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Service Advisor

RH

Rebecca H.

Everett, WA

2015 Hyundai Elantra

11/18/2017

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Well done, Hyundai of Everett

I've received excellent service at H of E. My 1st service experience was completed at the time they gave me when I dropped it off. The sales and finance staff were friendly and showed great attention to detail at the time I purchased my car.

Recomendado

ERIC M R. de Lee Johnson Hyundai of Everett respondió el 11/21/2017 06:20 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Service Advisor

RQ

RICHARD Q.

2017 Hyundai Tucson

11/17/2017

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Clean, friendly and good service

Clean, friendly and good service

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 11/17/2017 12:08 PM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Service Advisor

OA

Olusegun A.

Everett, WA

2012 Hyundai Tucson

11/14/2017

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Very good quick service

Was attended to in less than 45 mins without prior appointment. Service and waiting area very clean

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 11/15/2017 08:01 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Service Advisor

Cliente verificado

Snohomish, WA

2014 Hyundai Sonata Hyb

11/14/2017

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

N/A

N/A

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 11/15/2017 08:00 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Service Advisor

Cliente verificado

Kingston, WA

2013 Hyundai Tucson

11/14/2017

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Helpful!

I was informed as to what was completed as requested and pleased w/ assessment provided to me regarding other system's status on my vehicle! Very informative print-out!

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 11/15/2017 07:59 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Service Advisor

WM

Walter M.

Bothell, WA

2012 Hyundai Accent

11/13/2017

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

They do a good job.

Over all they do a great. good people here.

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 11/14/2017 07:39 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Service Advisor

CD

Charlotte D.

Everett, WA

2015 Hyundai Santa Fe S

11/13/2017

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Genuine service

Everyone really cares that you are well taken care of. This is our 3rd Hyundai from this dealer will keep coming back

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 11/14/2017 07:39 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Service Advisor

Cliente verificado

Blaine, WA

2014 Hyundai Accent

11/13/2017

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

It is very friendly and very clean, caring of there customers.

I wasn't happy to find out I had to pay 40.00 for oil change. I have your license plate cover on my car, that was part of the deal to get my oil change at a cheaper rate. Why and When did that change ?????

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 11/14/2017 07:38 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Service Advisor

MM

Miranda M.

Marysville, WA

2016 Hyundai Elantra

11/02/2017

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Perfect as always!

I’ve never had a complaint and I doubt I ever will as service is always impeccable.

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 11/02/2017 08:29 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Service Advisor

DS

Dustin S.

Everett, WA

2017 Hyundai Sonata

10/31/2017

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Great service

Your customer care is tops! The oil change was done in a timely manner and at a very competitive price. The waiting area is comfortable and better than most I have visited. Keep up the great work!

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 10/31/2017 02:54 PM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Service Advisor

Cliente verificado

2012 Hyundai Accent

10/30/2017

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

All employees are friendly and accomodating.

All employees are friendly and accomodating.

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 10/30/2017 10:43 AM

ank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Service Advisor

DW

Douglas W.

Snohomish, WA

2017 Hyundai Sonata

10/28/2017

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Good service I’ll be back

4th Hyundai I’ve purchased. Service is excellent quality of care is as advertised. I’m very happy with my car and service.

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 10/28/2017 08:42 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Service Advisor

ST

Sandy T.

Clinton, WA

2013 Hyundai Santa Fe S

10/27/2017

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Everyone is always friendly, and helpful

Each time I come to Hyundai of Everett, everyone is always friendly and helpful. The facilities are clean, comfortable waiting room; beverages, snacks available.
Service is complete and prompt. I am always surprised at how fast they service my car.

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 10/27/2017 01:39 PM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Service Advisor

SM

SHAWN M.

2017 Hyundai Tucson

10/26/2017

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Friendly and knowledeable staff

I bought my Tucson here in July of this year and brought it back for it's first oil change, they got me in right away and in less than 30 minutes I was out the door. They are great to deal with.

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 10/27/2017 08:12 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Service Advisor

Cliente verificado

Everett, WA

2008 Hyundai Accent

10/26/2017

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Customer Service at its Best

It's workers like Eric Roberts and T. Donahue that makes Hyundai of Everett great! Thank you for your assistance.

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 10/26/2017 12:33 PM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Service Advisor

JQ

Jose Q.

Bothell, WA

2005 Hyundai Santa Fe

10/22/2017

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Great service, very professional staff!

Great service without any hassle or delays. Courteous staff

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 10/23/2017 08:09 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Service Advisor

SB

Susan B.

Everett, WA

2014 Hyundai Elantra

10/21/2017

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

oil change

Overall my service was good, but it would of been nice to have been told it would take that long. Also the man who rang me out I would not recommend at all, he was inappropriate and rude.

Recomendado

ERIC M R. de Lee Johnson Hyundai of Everett respondió el 11/21/2017 06:24 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Service Advisor

AT

Andrew T.

Seattle, WA

2017 Hyundai Tucson

10/20/2017

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Amazing and Consistent

Always consistent, courteous, timely and honest service. Thank you!

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 10/23/2017 08:07 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Service Advisor

PP

Patricia P.

Arlington, WA

2013 Hyundai Santa Fe S

10/20/2017

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Good communication regarding service, but a little misleading regarding possible needs for extra money.

Overall , good service and work.

Recomendado

ERIC M R. de Lee Johnson Hyundai of Everett respondió el 10/20/2017 08:21 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Service Advisor

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