Eric Roberts

Service Advisor

Lee Johnson Hyundai of Everett

Eric joins a small group of veteran employees who have been with us since 2017! With Eric as your Service Advisor, from the time you schedule your visit to the time your vehicle is ready for pickup, Eric will be there every step of the way!

Calificación General

4.9

(867 reviews)

85

Reseñas de Eric Roberts

AS

Alice S.

Snohomish, WA

2017 Hyundai Tucson

09/25/2017

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Great customer service

Amazing people at Hyundai of Everett...this is my 3rd vehicle I have purchased from Jeff.

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 09/26/2017 08:10 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Service Advisor

Cliente verificado

Oak Harbor, WA

2015 Hyundai Santa Fe

09/25/2017

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Expensive!

Nothing more said, it’s expensive

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 09/25/2017 11:16 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Service Advisor

GS

Gloria S.

Everett, WA

2013 Hyundai Elantra

09/24/2017

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Service: engine light on.

Service was quick and I appreciated that they made room for me in their schedule so that I didn't have to miss work.:)

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 09/25/2017 07:57 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Service Advisor

Cliente verificado

Everett, WA

2015 Hyundai Sonata Hyb

09/21/2017

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

My review

Awesome service

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 09/22/2017 07:38 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Service Advisor

DL

Dina L.

Arlington, WA

2015 Hyundai Santa Fe S

09/21/2017

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

I like the service and location is great for me

Yes

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 09/22/2017 07:38 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Service Advisor

LB

Lawrence B.

Arlington, WA

2013 Hyundai Sonata

09/21/2017

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Great work !

EXCELLENT

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 09/21/2017 12:25 PM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Service Advisor

MC

Martha C.

Issaquah, WA

2017 Hyundai Elantra

09/14/2017

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Good Friendly Service

Good friendly service, they were on time and I got the service free -even though I didn't have the coupon -because it was my first oil change. The sales person King who sold me the car six months back saw me and made sure to say hello- he remembered who I was right away! That's great friendly customer service. I will make the drive every time.

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 09/15/2017 07:36 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Service Advisor

MJ

Michael J.

2013 Hyundai Santa Fe S

09/08/2017

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Service

All good.

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 09/08/2017 08:11 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
206-258-9100

Empleados con los que trabajó

Service Advisor

DA

David A.

Edmonds, WA

2012 Hyundai Genesis

09/05/2017

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Best service department

I brought my Hyundai Genesis in for a warranty issue. Eric Roberts provided me with a loaner car and completed the repairs on my vehicle in a timely fashion. Eric's professionalism and knowledge exceeded my expectations! I am extremely pleased with the outcome from this experience. I most definitely will always use Hyundai of Everett for all of my service needs.

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 09/06/2017 07:42 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
206-258-9100

Empleados con los que trabajó

Service Advisor

Cliente verificado

2017 Hyundai Sonata

09/05/2017

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Fantastic service!!

Best service I've ever received from a car dealer.

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 09/05/2017 02:01 PM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
206-258-9100

Empleados con los que trabajó

Service Advisor

Cliente verificado

Granite Falls, WA

2017 Hyundai Santa Fe S

09/05/2017

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Great Service

Courteous, reliable and fast!

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 09/05/2017 11:14 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
206-258-9100

Empleados con los que trabajó

Service Advisor

Cliente verificado

2015 Hyundai Genesis

09/01/2017

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Good employees

Yes

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 09/01/2017 01:21 PM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
206-258-9100

Empleados con los que trabajó

Service Advisor

MB

Megan B.

Bothell, WA

2004 Hyundai Accent

08/31/2017

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Fast and Friendly!

I dropped off my car (by tow truck) Monday night after hours (a HUGE plus that they have a key drop!!!), and it was returned to me around 3:15pm the next day. wonderful!!

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 08/31/2017 01:12 PM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
206-258-9100

Empleados con los que trabajó

Service Advisor

GB

Gary B.

Everett, WA

2008 Hyundai Elantra

08/30/2017

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

service techs

yes

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 08/30/2017 02:31 PM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
206-258-9100

Empleados con los que trabajó

Service Advisor

HH

Henry H.

Lake Stevens, WA

2002 Hyundai Santa Fe

08/29/2017

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

service

The service was excellent as to the explanation of the trouble and how to fix it. Serviceman was customer oriented to my needs. I would recommend this service to any of my friends.

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 08/30/2017 07:52 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
206-258-9100

Empleados con los que trabajó

Service Advisor

Cliente verificado

2017 Hyundai Santa Fe S

08/27/2017

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Everything

Fast, easy and affordable.

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 08/28/2017 08:07 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
206-258-9100

Empleados con los que trabajó

Service Advisor

Cliente verificado

2014 Hyundai Sonata Hyb

08/25/2017

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Fast and accurate service

Service was performed as requested and done in a timely manner. Diagnostic paperwork is excellent at this dealership. Very informative.

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 08/25/2017 11:10 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
206-258-9100

Empleados con los que trabajó

Service Advisor

KC

Kai C.

Lynnwood, WA

2007 Hyundai Azera

08/24/2017

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

People make or break a company and here, these are all great folks and do what they can to make sure they have stepped out of their way (Like Eric in service) to help get things taken care of!

I have been dealing with Hyundai of Everett for around 15 years and every business has it's bad days and hiccups and Hyundai is no exception but i have always been taken care of and bend over backwards (it seems) at times to get me taken care of just like this past weekend with Eric in service going above and beyond to work out a deal to make sure i had a car for the weekend when my Azera was not going to make it!

It is people like Eric in service and all the fine folks at Hyundai of Everett that keep me coming back not only for another car but the service as well!

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 08/25/2017 08:04 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
206-258-9100

Empleados con los que trabajó

Service Advisor

LB

LEE B.

2016 Hyundai Tucson

08/24/2017

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Great job!

Brought our Tucson in for an oil change and to investigate some shifting issues with the transmission.... ended up needing a totally new transmission! Yikes!
We were leaving on a cross country trip in 3 days so the car was left with your shop. Upon return 3 weeks later the car was waiting for us...in fact it was fixed and ready the day we left...you guys kept it safe in your lot...all covered by warranty including a temp rental car for the 3 days prior to leaving!...Awesome and thank you!

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 08/24/2017 03:05 PM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
206-258-9100

Empleados con los que trabajó

Service Advisor

Cliente verificado

Marysville, WA

2013 Hyundai Santa Fe S

08/23/2017

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

they do good work

Quality work. Had to bring in for warranty items.

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 08/24/2017 08:03 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
206-258-9100

Empleados con los que trabajó

Service Advisor

Mostrando Reseña 501 - 520 de 877 en total

Las siguientes reseñas están pendientes de verificación, no se recomiendan actualmente, o han sido marcadas por violar nuestra Política de Reseñas.

Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.