CT

CHRISTINE TONELLI

McGrath City Hyundai

Calificación General

4.5

(579 reviews)

40

Reseñas de CHRISTINE TONELLI

DJ

Donald J.

Chicago, IL

2017 Hyundai Sonata

10/29/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Christine Tonel

Was great kept me well inform on the progress of my car she deserves a million stars

Recomendado

Christopher H., BDC Director de McGrath City Hyundai respondió el 10/29/2019 11:48 AM

Hello Donald,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
Hyundai Customer Specialist
Choelbl@McGrathCity.com
773-804-5052 Ext. 8908

Empleados con los que trabajó

CHRISTINE TONELLI

MH

Margaret H.

Chicago, IL

2017 Hyundai Tucson

10/24/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

The service department

They work with you.

Recomendado

Christopher H., BDC Director de McGrath City Hyundai respondió el 10/24/2019 05:43 PM

Hello Margaret,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
Hyundai Customer Specialist
Choelbl@McGrathCity.com
773-804-5052 Ext. 8908

Empleados con los que trabajó

CHRISTINE TONELLI

JD

Jose D.

Chicago, IL

2019 Hyundai Elantra

10/21/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

the waiting room just times flies

great service

Recomendado

Christopher H., BDC Director de McGrath City Hyundai respondió el 10/21/2019 04:24 PM

Hello Jose,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
Hyundai Customer Specialist
Choelbl@McGrathCity.com
773-804-5053 Ext. 8908

Empleados con los que trabajó

CHRISTINE TONELLI

AA

Agustin A.

Chicago, IL

2014 Hyundai Elantra Gt

10/21/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Great customer services

Christine Tonelli ( Service Advisor) is a gem. She was so helpful explaining the details of the repair that was needed for my car. Once my car was repair, she even went the extra length to see if my warranty covered it without me asking her. Unfortunately my warranty was had expired, but the fact that she went the extra step was very thoughtful. Christine, is the reason I will be returning for my car repairs and recommending this service center . Thank you

Recomendado

Christopher H., BDC Director de McGrath City Hyundai respondió el 10/21/2019 12:11 PM

Hello Augstin,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
Hyundai Customer Specialist
Choelbl@McGrathCity.com
773-804-5053 Ext. 8908

Empleados con los que trabajó

CHRISTINE TONELLI

AP

Anna P.

Elmwood Park, IL

2013 Hyundai Santa Fe Sport

10/18/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Friendly staff

Nice people quick service

Recomendado

Christopher H., BDC Director de McGrath City Hyundai respondió el 10/19/2019 07:48 AM

Hello Anna,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Christine and Efrain provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
Hyundai Customer Specialist
Choelbl@McGrathCity.com
773-804-5053 Ext. 8908

Empleados con los que trabajó

CHRISTINE TONELLI

DF

Diana F.

Chicago, IL

2016 Hyundai Tucson

10/10/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Car Service

The attentiveness of staff

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 10/15/2019 05:50 PM

Hello Diana,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Christine provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

CHRISTINE TONELLI

GB

Grissel B.

Chicago, IL

2017 Hyundai Elantra

10/08/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Speedy service, understanding staff.

The folks that work there are very kind and attentive to my car’s needs. They explain everything very thoroughly, and to make things better, service is reasonably fast!

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 10/15/2019 06:05 PM

Hello Grissel,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Christine provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

CHRISTINE TONELLI

MW

Michael W.

Chicago, IL

2012 Hyundai Sonata

10/04/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Phenomenal Service, Every Time

I've taken my car in for repairs, maintenance, and recalls maybe 3 or 4 times now and have just had great experiences every time. Ed and Christine have always done a great job keeping me informed, being conscious of my budget, and just generally being extremely pleasant to work with. I'm going to keep coming back.

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 10/15/2019 05:52 PM

Hello Michael,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Christine provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

CHRISTINE TONELLI

BG

Bruce G.

Chicago, IL

2009 Hyundai Tucson

10/01/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Great Service As Always

Can always trust that the service team will accurately diagnose the problem and present the solution in easy to understand terms.

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 10/02/2019 05:56 AM

Hello Bruce,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Christine provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

CHRISTINE TONELLI

Cliente verificado

Chicago, IL

2016 Hyundai Sonata

09/26/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Job weel done

I took my vehicle for noises from the suspension. It was addressed and fixed properly.

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 10/01/2019 05:42 AM

Hello Pedro,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Christine provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

CHRISTINE TONELLI

MH

Milton H.

Bellwood, IL

2013 Hyundai Azera

09/13/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

GREAT Service Reps. Fddie V. and Ms. Chris Tennilly (excuse name spelling) ?????????????? Especially Mr. Eddie V.....

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No Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 09/18/2019 05:28 PM

Hello Milton,

My name is Loredana, Customer Specialist at McGrath Hyundai. At McGrath, Customer Service is our top priority and the opinion of our customers is truly important. I would like to address your concerns and speak to you in more detail about your experience. At your earliest convenience, please call me directly at 773-804-5067. I look forward to speaking with you soon.

Respectfully,

Loredana Giotta
Customer Specialist
McGrath City Hyundai
Lgiotta@mcgrathcity.com
773-804-5067

Empleados con los que trabajó

CHRISTINE TONELLI

RS

Robert S.

Oak Park, IL

2005 Hyundai Tucson

09/11/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Thanks

From a Lyft ride or courtesy car Christine always makes your experience as easy and pleasant as possible.

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 09/18/2019 05:41 PM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Christine provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

CHRISTINE TONELLI

SF

Sharon F.

Chicago, IL

2018 Hyundai Santa Fe Sport

09/06/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Excellent service

Service department is always helpful

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 09/18/2019 05:42 PM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Christine provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

CHRISTINE TONELLI

KC

Karl C.

Oak Park, IL

2013 Hyundai Elantra

09/05/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

People services people

The best service people in town! I do not let touch my Elantra anybody else! Thank Christine!

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 09/18/2019 05:42 PM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Christine provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

CHRISTINE TONELLI

Cliente verificado

Kankakee, IL

2011 Hyundai Sonata

09/04/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Customer service

The service was excellent.

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 09/18/2019 05:42 PM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Christine provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

CHRISTINE TONELLI

KM

Kevin M.

Chicago, IL

2017 Hyundai Sonata

09/02/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Great environment great service

Chris tonelli always takes care of me and provides the best customer service in the business

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 09/18/2019 05:43 PM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Christine provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

CHRISTINE TONELLI

DT

David T.

Chaska, MN

2011 Hyundai Sonata

09/01/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Very easy to work with and Christine Tonel, our service agent, was without a doubt one of the nicest people I have ever had the pleasure to work with.

Christine was very professional and knowledgeable about the process we needed. If there is anyone who qualifies for a promotion or at least a raise in pay, it would be Christine. Many thanks to her (especially) and McGrath Hyundai overall.

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 09/18/2019 05:43 PM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Christine provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

CHRISTINE TONELLI

BH

Barbara H.

Chicago, IL

2017 Hyundai Tucson

08/28/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Customer

Services and friendly staff

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 08/29/2019 10:58 AM

Hello Barbara,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Christine provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

CHRISTINE TONELLI

RG

Ricardo G.

Chicago, IL

2018 Hyundai Elantra

08/27/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Thank you guys

Christina and the team are so helpful and so kind; always ill back. thank you Hyundai team service.

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 08/29/2019 10:57 AM

Hello Ricardo,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Chrstine provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

CHRISTINE TONELLI

DT

Diane T.

Chicago, IL

2009 Hyundai Accent

08/27/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Christine in service department

Christine is awesome in service department!

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 08/29/2019 10:55 AM

Hello Diane,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Christine provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

CHRISTINE TONELLI

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