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SureCritic / Concesionario Ford / Mike White Ford of Coeur d'Alene / Cole Patterson
CP

Cole Patterson

Service Advisor
Mike White Ford of Coeur d'Alene
Calificación General
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(775 reviews)
79

Reseñas de Cole Patterson

MM
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MAGGIE M.
Athol, ID
Ford Ranger
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/02/2022
cliente verificadoCliente Verificado
10
Categoría: Service
Excellent customer service
They do such a great job and the service process is like a well-oiled machine (pun intended). I really appreciate the great service!
Haley B. de Mike White Ford of Coeur d'Alene respondió el 02/03/2022 02:31 PM

Maggie, thank you for the excellent review! We're so pleased that you had such a smooth experience! Thank you for choosing Mike White Ford!

Empleados con los que trabajó
CP
Cole Patterson
Service Advisor
Cliente verificado
Spirit Lake, ID
Ford Focus
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/02/2022
cliente verificadoCliente Verificado
10
Categoría: Service
Great service!
Took care of me and my car.
Haley B. de Mike White Ford of Coeur d'Alene respondió el 02/03/2022 02:31 PM

Anonymous, thank you for the great review! We're so glad that you felt well taken care of! Thank you for choosing Mike White Ford!

Empleados con los que trabajó
CP
Cole Patterson
Service Advisor
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Cliente verificado
Coeur D Alene, ID
Ford F-150
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/01/2022
cliente verificadoCliente Verificado
10
Categoría: Service
Good
Everyone was great and responsive... Thank you
Haley B. de Mike White Ford of Coeur d'Alene respondió el 02/01/2022 02:51 PM

Anonymous, thank you for the good review! We're so glad that you had a good experience with our team! Thank you for choosing Mike White Ford!

Empleados con los que trabajó
CP
Cole Patterson
Service Advisor
KV
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KARLY V.
Coeur D Alene, ID
Ford Ranger
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/01/2022
cliente verificadoCliente Verificado
10
Categoría: Service
Excellent experience
Great service and fast!
Haley B. de Mike White Ford of Coeur d'Alene respondió el 02/01/2022 02:47 PM

Karly, thank you for the excellent review. We're so glad that you had such a great service experience. Thank you for choosing Mike White Ford!

Empleados con los que trabajó
CP
Cole Patterson
Service Advisor
DS
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DICK S.
Coeur D Alene, ID
Ford F-150
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/27/2022
cliente verificadoCliente Verificado
10
Categoría: Service
Easy entry, friendly employees, fast service.
,As I said above, all employees are pleasant, enjoyed talking to Tara who is always pleasant. Service was easy, waiting room comfortable and my husband enjoyed a cup of coffee.
Haley B. de Mike White Ford of Coeur d'Alene respondió el 01/28/2022 10:47 AM

Thank you so much for the kind review! We're so glad that everything was smooth and pleasant. We will be sure to pass along your kind words to Terra. Thank you for choosing Mike White Ford!

Empleados con los que trabajó
CP
Cole Patterson
Service Advisor
HM
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HENRY M.
Saint Maries, ID
Ford F-150
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/26/2022
cliente verificadoCliente Verificado
10
Categoría: Service
Courteous Quick and to the Point
Always a pleasure.
Haley B. de Mike White Ford of Coeur d'Alene respondió el 01/28/2022 10:46 AM

Henry, thank you for the 5 star review. It is always a pleasure serving you! Thank you for choosing Mike White Ford.

Empleados con los que trabajó
CP
Cole Patterson
Service Advisor
MG
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MARY G.
Coeur D'Alene, ID
Ford Escape
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/23/2022
cliente verificadoCliente Verificado
10
Categoría: Service
Service
Excellent search and very prompt.
Haley B. de Mike White Ford of Coeur d'Alene respondió el 01/28/2022 10:43 AM

Mary, thank you for the excellent review! We're so glad that we were able to assist! Thank you for choosing Mike White Ford!

Empleados con los que trabajó
CP
Cole Patterson
Service Advisor
DJ
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DIANNA J.
Spirit Lake, ID
Ford Ranger
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/20/2022
cliente verificadoCliente Verificado
10
Categoría: Service
Great Experience
The whole team treated me well and came thru on their promises. I felt like I had an honest and unpressured experience with this dealership. Everything was explained to me in a clear manner and I felt like all my questions were answered. Kevin (salesman) was patient and knowledgeable, and helped me find the right car for me.
Haley B. de Mike White Ford of Coeur d'Alene respondió el 01/25/2022 02:33 PM

Dianna, thank you for the great review. We're so glad that you had such a pleasant experience with our team. We will be sure to pass along your kind words to Kevin. Thank you for choosing Mike White Ford!

Empleados con los que trabajó
CP
Cole Patterson
Service Advisor
OM
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OREN M.
Kingston, ID
Ford Escape
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/20/2022
cliente verificadoCliente Verificado
10
Categoría: Service
Was extremely good always is
The staff is awesome kind and helpful
Haley B. de Mike White Ford of Coeur d'Alene respondió el 01/25/2022 02:32 PM

Oren, thank you for the kind review! We're very proud of our team and glad that you had a good experience with our team! We look forward to serving you again in the future!

Empleados con los que trabajó
CP
Cole Patterson
Service Advisor
SO
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STEVEN O.
Hayden, ID
Ford Edge
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/14/2022
cliente verificadoCliente Verificado
10
Categoría: Service
Issue resolved!
Very pleased with the service replacing defective lug nuts.
Haley B. de Mike White Ford of Coeur d'Alene respondió el 01/25/2022 01:29 PM

Steven, thank you for the 5 star review! We're so glad that we were able to take care of the lug nuts. Thank you for choosing Mike White Ford!

Empleados con los que trabajó
CP
Cole Patterson
Service Advisor
PL
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PATRICK L.
Coeur D Alene, ID
Ford Expedition
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/13/2022
cliente verificadoCliente Verificado
10
Categoría: Service
2021 Expedition maintanence
Work excellent, efficient, thorough.
Staff all very efficient, courteous, knowledgeable.
Haley B. de Mike White Ford of Coeur d'Alene respondió el 01/25/2022 01:26 PM

Patrick, thank you for the excellent review! We're very proud of our team and so glad that you had a good experience with them. Thank you for choosing Mike White Ford!

Empleados con los que trabajó
CP
Cole Patterson
Service Advisor
Cliente verificado
Spirit Lake, ID
Dodge Ram 3500
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/11/2022
cliente verificadoCliente Verificado
10
Categoría: Service
great
the staff was great and help full the customer lounge is great and clean.
Haley B. de Mike White Ford of Coeur d'Alene respondió el 01/12/2022 04:52 PM

Anonymous, thank you for the great review! We're so glad that you enjoyed meeting our team and spending some time in the lounge! You're welcome any time! Thank you for choosing Mike White Ford!

Empleados con los que trabajó
CP
Cole Patterson
Service Advisor
DF
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DIANE F.
Coeur D'Alene, ID
Ford Edge
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/08/2022
cliente verificadoCliente Verificado
10
Categoría: Service
2020 Edge oil change
I have been taking my Ford's to the local dealership for over 18 years. I trust the service technicians and think their prices are competitive.
Haley B. de Mike White Ford of Coeur d'Alene respondió el 01/10/2022 02:43 PM

Diane, thank you for the 5 star review! We're so glad that your oil change went smoothly and that you continue to keep trusting us with your vehicles! We look forward to serving you again in the future!

Empleados con los que trabajó
CP
Cole Patterson
Service Advisor
Cliente verificado
Coeur D'Alene, ID
Ford Edge
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/07/2022
cliente verificadoCliente Verificado
10
Categoría: Service
Great Service
I love taking my car here to be worked on. They’re very nice they explain everything that’s happening and they don’t make me feel stupid because I am a woman. Whenever they give you a time estimate it is always right on. I’ll never go anywhere else.
Haley B. de Mike White Ford of Coeur d'Alene respondió el 01/10/2022 02:42 PM

Anonymous, thank you for the great review! We're so glad that you feel valued and enjoy bringing your vehicle here. We enjoy helping you and all of our customers! Thank you for choosing Mike White Ford!

Empleados con los que trabajó
CP
Cole Patterson
Service Advisor
JB
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JAMES B.
Post Falls, ID
Subaru Outback
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/07/2022
cliente verificadoCliente Verificado
9
Categoría: Service
Very friendly service
Very friendly and courteous personnel able to answer any questions we had
Haley B. de Mike White Ford of Coeur d'Alene respondió el 01/07/2022 01:33 PM

James, thank you for the 5 star review! We're so glad that you found our team to be friendly and informative! Thank you for choosing Mike White Ford!

Empleados con los que trabajó
CP
Cole Patterson
Service Advisor
KC
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KEN C.
Hayden, ID
Ford F-150
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/06/2022
cliente verificadoCliente Verificado
10
Categoría: Service
Great Experience
Cole was efficient and knowledgeable as he understood my issue was safety related. The problem was solved in a short period of time and I was on my way.
Haley B. de Mike White Ford of Coeur d'Alene respondió el 01/07/2022 01:25 PM

Ken, thank you for the great review! We're so glad that Cole was able to help you out and get you safely back on the road! Thank you for choosing Mike White Ford!

Empleados con los que trabajó
CP
Cole Patterson
Service Advisor
Cliente verificado
Coeur D Alene, ID
Ford F350
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/05/2022
cliente verificadoCliente Verificado
10
Categoría: Service
Good place to have service done.
Fast service done and a great lobby to wait for my truck while its being worked on
Haley B. de Mike White Ford of Coeur d'Alene respondió el 01/07/2022 11:57 AM

Anonymous, thank you for the kind review! We're so glad that your service experience was fast and pleasant! Thank you for choosing Mike White Ford!

Empleados con los que trabajó
CP
Cole Patterson
Service Advisor
CL
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CHESTER L.
Rathdrum, ID
Ford F-150
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/04/2022
cliente verificadoCliente Verificado
10
Categoría: Service
GREAT PLACE TO HAVE WORK DONE
IT A VERY GOOD PLACE TO HAVE WORK DONE & TO BUY NEW PICKUPS
Haley B. de Mike White Ford of Coeur d'Alene respondió el 01/07/2022 11:56 AM

Chester, thank you for the great review! We look forward to serving you again in the future!

Empleados con los que trabajó
CP
Cole Patterson
Service Advisor
JH
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JAMES H.
Rathdrum, ID
Ford F-150
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/04/2022
cliente verificadoCliente Verificado
10
Categoría: Service
Excellent service as usual
Excellent, quick service as expected. Friendly service staff and they remember me.
Haley B. de Mike White Ford of Coeur d'Alene respondió el 01/07/2022 11:53 AM

James, thank you for the excellent review! We're very proud of our staff and so glad that you've had good experiences with them! Thank you for choosing Mike White Ford!

Empleados con los que trabajó
CP
Cole Patterson
Service Advisor
JH
gravatar
JESSICA H.
Dalton Gardens, ID
Ford Explorer
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/28/2021
cliente verificadoCliente Verificado
9
Categoría: Service
Quick and friendly
Staff were professional and friendly, service was quick.
Haley B. de Mike White Ford of Coeur d'Alene respondió el 12/31/2021 01:55 PM

Jessica, thank you for the 5 star review! We're so glad that you had a pleasant experience! Thank you for choosing Mike White Ford!

Empleados con los que trabajó
CP
Cole Patterson
Service Advisor
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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