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SureCritic / Concesionario Ford / Mike White Ford of Coeur d'Alene / Christian Hanson
CH

Christian Hanson

Service Advisor
Mike White Ford of Coeur d'Alene
Calificación General
Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5
4.6
(503 reviews)
80

Reseñas de Christian Hanson

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Cliente verificado
Coeur D Alene, ID
Ford F-150
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/10/2018
cliente verificadoCliente Verificado
Categoría: Service
Warranty Recall
Work was done on time with great friendly service
Recomendado
Empleados con los que trabajó
CH
Christian Hanson
Service Advisor
Cliente verificado
Coeur D Alene, ID
Ford F-150
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/09/2018
cliente verificadoCliente Verificado
Categoría: Service
Good service!
Fast, polite service.
Recomendado
Empleados con los que trabajó
CH
Christian Hanson
Service Advisor
Cliente verificado
Coeur D'Alene, ID
Ford Ranger
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
05/06/2018
cliente verificadoCliente Verificado
Categoría: Service
Failed to correct "Check Engine Light"
This is the first disappointing experience I had with the repair of my 2010 Ford Ranger which I bought from Parker Ford.
They replaced a part that they said that caused the checked Engine light. Within minutes the check engine light comes back on and I take it back. When I last picked it up, the check engine light came on when I turned it on. Extremely disappointed service and excessive cost to not fix it.
No Recomendado
Empleados con los que trabajó
CH
Christian Hanson
Service Advisor
AM
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ANDREA M.
Hauser, ID
Ford Expedition
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/28/2018
cliente verificadoCliente Verificado
Categoría: Service
Great Service!
Felt like I was being taken care of.
Recomendado
Empleados con los que trabajó
CH
Christian Hanson
Service Advisor
Cliente verificado
Liberty Lake, WA
Ford Explorer
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/28/2018
cliente verificadoCliente Verificado
Categoría: Service
Very helpful
They helped me out
Recomendado
Empleados con los que trabajó
CH
Christian Hanson
Service Advisor
JF
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JOHN F.
Spokane, WA
Lincoln MKS
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/25/2018
cliente verificadoCliente Verificado
Categoría: Service
Excellent service department personnel.
Excellent service experience. Joe and others are fantastic to work with. They always treat me like a valued customer and not just a number.
Recomendado
Empleados con los que trabajó
CH
Christian Hanson
Service Advisor
KG
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KAREN G.
Sandpoint, ID
Ford F-150
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/21/2018
cliente verificadoCliente Verificado
Categoría: Service
Great customer service!!
Christian spent a lot of time with me on the phone answering all of my questions about the repair needed for my F-150. I really participated that! The work done on the truck seems fine and I feel they were very honest about what needed to be done.
They are definitely changing the negative thoughts I have had about dealers taking advantage of people .
Thank you!!
Recomendado
Empleados con los que trabajó
CH
Christian Hanson
Service Advisor
GC
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GALEN C.
Post Falls, ID
Ford F-150
Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5
04/19/2018
cliente verificadoCliente Verificado
Categoría: Service
F-150 Recal Service
First, I am very pleased with my F-150 truck. I have taken it to Parker Ford for service on more than one occasion and was pleased with the staff and the service performed. In this case, however, I have some issues to address. First the hood latch to the engine compartment was left open. Luckily it didn't come loose on my drive home. Second the drivers seat and headrest was moved to extreme angles which made it difficult for me to even get into the truck. It would be nice if the service department would return the driver's seat to its original setting prior to returning to the customer. Otherwise the quality of work performed was excellent and I am pleased with the service provided. I would have given a 5-star rating if it wasn't for the issues noted above.
Recomendado
Empleados con los que trabajó
CH
Christian Hanson
Service Advisor
RL
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ROY L.
Coeur D'Alene, ID
Ford Ranger
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/18/2018
cliente verificadoCliente Verificado
Categoría: Service
Amazing service
Everyone was great and my repairs were done on time.
Recomendado
Empleados con los que trabajó
CH
Christian Hanson
Service Advisor
AM
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AMY M.
Coeur D Alene, ID
Ford Explorer
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
04/18/2018
cliente verificadoCliente Verificado
Categoría: Service
Service
No repairs were completed, I was told nothing is wrong with my vehicle. They had my vechile most of the day, did not call when the service was completed as they said they would. My vehicle is still not running correctly.
No Recomendado
Empleados con los que trabajó
CH
Christian Hanson
Service Advisor
MC
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MICHAEL C.
Coeur D Alene, ID
Ford F-150
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/17/2018
cliente verificadoCliente Verificado
Categoría: Service
Great Warranty Service
I had to have the dash pad replaced in my 2015 F-150 XLT because it was peeling up on the front edge. Christian just handled everything including the rental car. It was all done under warranty and completed as scheduled in 2 full days. Excellent job by all involved, thank you!
Recomendado
Empleados con los que trabajó
CH
Christian Hanson
Service Advisor
CM
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CHRISTOPHER M.
Hayden, ID
Ford Super Duty F-350 SRW
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/17/2018
cliente verificadoCliente Verificado
Categoría: Service
Great service and friendly
Always great service and very friendly staff. Could not be happier
Recomendado
Empleados con los que trabajó
CH
Christian Hanson
Service Advisor
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Cliente verificado
Hayden, ID
Ford Fusion
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/17/2018
cliente verificadoCliente Verificado
Categoría: Service
Fast and friendly service
When I drove in I was immediately greeted by a service writer. I was offered a ride back to my house and within a few hours my car was ready. I picked it up that same day. Everyone was friendly and accommodating. I could see everyone working hard to make their customers happy. Great job guys and gals. Keep it up.
Recomendado
Empleados con los que trabajó
CH
Christian Hanson
Service Advisor
BB
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BILL B.
Coeur D'Alene, ID
Ford Transit Wagon
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/16/2018
cliente verificadoCliente Verificado
Categoría: Service
Great service.
The people are courteous and professional.
Recomendado
Empleados con los que trabajó
CH
Christian Hanson
Service Advisor
SJ
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STEVE J.
Coeur D'Alene, ID
Ford Expedition EL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/12/2018
cliente verificadoCliente Verificado
Categoría: Service
Parker ford service takes care of its customers
I received great service from the dealership during a recent visit including clear communication about what was going on, a genuine desire to make sure I understood what was needed, and a team that did everything to get my car out when I needed it.
Recomendado
Empleados con los que trabajó
CH
Christian Hanson
Service Advisor
RS
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REGINA S.
Liberty Lake, WA
Ford F-150
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/11/2018
cliente verificadoCliente Verificado
Categoría: Service
Ed Baker, the service manager and Rachel a service adviser.
Ed Baker, the service manager actually gets involved and extends himself to try to do his best to serve the customers, at least that was my experience. Rachel has worked with me several times and has gone out of her way to make sure that I was satisfied with my results. The Dealership is pretty awesome.
Recomendado
Empleados con los que trabajó
CH
Christian Hanson
Service Advisor
BM
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BILLYE M.
Athol, ID
Lincoln MKZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/11/2018
cliente verificadoCliente Verificado
Categoría: Service
they did an outstanding job with helping me
would recommend to anyone I know
Recomendado
Empleados con los que trabajó
CH
Christian Hanson
Service Advisor
EC
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EDWARD C.
Newman Lake, WA
Ford Explorer
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/10/2018
cliente verificadoCliente Verificado
Categoría: Service
Great Service!
Christian and crew were quick, efficient and honest. I will be back and happy to refer them to anyone.
Recomendado
Empleados con los que trabajó
CH
Christian Hanson
Service Advisor
DD
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DOUGLAS D.
Post Falls, ID
Ford Escape
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
04/07/2018
cliente verificadoCliente Verificado
Categoría: Service
Good service
Very satisfied
Recomendado
Empleados con los que trabajó
CH
Christian Hanson
Service Advisor
KL
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KEVIN L.
Harrison, ID
Ford F-150
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/05/2018
cliente verificadoCliente Verificado
Categoría: Service
Honest, High Quality Service
Took my truck in for the first time to Parker. They were very upfront with the inspection process, their findings and recommendations. Would highly recommend the service department to others.
Recomendado
Empleados con los que trabajó
CH
Christian Hanson
Service Advisor
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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