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CHRISTOPHER BRUNK DEEN

Certified Master Hyundai Service Advisor with 10 years experience
Calificación General
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(1150 reviews)
90

KW
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Kelli W.
Wilmington, NC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/24/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Chris was awesome!!
Service advisor Chris is a valuable asset to this dealership. He knows the true meaning of excellent service. He recommended a loaner because detail couldn't get to my headlights. I told him I could just come back. He insisted because he didn't want to inconvenience me. Put me in a beautiful 2020 loaded Sonata. Loved it!!! Thank you Chris!!!
Recomendado
HELEN C. de Parkway Hyundai of Wilmington respondió el 08/25/2020 07:47 AM

Thank you so much for the great review. We always appreciate positive feedback from our customers. We value your business and look forward to seeing you again at your next service interval. 

Empleados con los que trabajó

CW
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Carol W.
Wilmington, NC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/17/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
very professional
friendly
Recomendado
HELEN C. de Parkway Hyundai of Wilmington respondió el 08/18/2020 08:28 AM

Thank you for the 5 star review. We value your business. 

Empleados con los que trabajó

Cliente verificado
Wilmington, NC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/18/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service
Chris Deen and the team at Parkway Hyundai do a fantastic job and have the customers best interests in mind. Recommend to any potential customer.
No Recomendado
BRETT L., Service Manager de Parkway Hyundai of Wilmington respondió el 07/20/2020 12:29 PM

Thanks for the great review. I agree, Chris Deen is top notch and is a great asset to the Parkway team.

Brett Lee
Service Manager
910-392-4888
blee@parkwayofwilmington.com
Empleados con los que trabajó

SM
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Susan M.
Ocean Isle Beach, NC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/16/2020
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Excellent service
Polite, efficient & reasonable
Recomendado
BRETT L., Service Manager de Parkway Hyundai of Wilmington respondió el 07/20/2020 12:32 PM

We are humbled by your kind words. We will strive to keep giving you the best service you deserve.

Brett Lee
Service Manager
910-392-4888
blee@parkwayofwilmington.com
Empleados con los que trabajó

Cliente verificado
Southport, NC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/15/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service
Excellent Service
Recomendado
HELEN C. de Parkway Hyundai of Wilmington respondió el 07/16/2020 06:06 AM

Thank you for the great review. We value your business. 

Empleados con los que trabajó

Cliente verificado
Wilmington, NC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/10/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Parkway Hyundai Service
We have known and dealt with Chris Deen, Service Advisor for several years now, and he continues take excellent care of us and our Santa Fe. He is a true asset to your organization.
Recomendado
HELEN C. de Parkway Hyundai of Wilmington respondió el 07/14/2020 06:26 AM

Thank you so much for the great review. We appreciate your business. 

Empleados con los que trabajó

GM
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Glenn M.
Wilmington, NC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/08/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service Review
AGAIN, another excellent service experience. Work done on time and for the stated amount to include the call that I received advising of an additional cost for work necessary for inspection passage.

Chris Deen is the best service technician/front end guy that I have ever had the pleasure of working with. Be sure that you do whatever it takes to keep him there.
Recomendado
BRETT L., Service Manager de Parkway Hyundai of Wilmington respondió el 07/08/2020 07:56 AM

Thanks for the positive feedback. I agree Chris is top notch and we are glad to have him.

Brett Lee
Service Manager
910-392-4888
blee@parkwayofwilmington.com
Empleados con los que trabajó

Cliente verificado
Carolina Beach, NC
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
06/28/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
A long wait
Chris Deen, the service rep, has always been excellent. No complaints. However, the service team took much longer than normal. And taking a lunch break in the middle of it didn't help. I would think the lunch break could be staggered for service crews, i.e., upon completion of the job at hand.
Recomendado
HELEN C. de Parkway Hyundai of Wilmington respondió el 06/30/2020 05:35 AM

Thank you for taking the time to fill out our survey. Your feedback will help us improve for the future. Your time is valuable to us. We appreciate your business.

Empleados con los que trabajó

VB
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Virgina B.
Wilmington, NC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/17/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service.
Chris was very helpful.
Recomendado
HELEN C. de Parkway Hyundai of Wilmington respondió el 06/17/2020 05:38 AM

Thank you so much for the great review. We value your business.

Empleados con los que trabajó

ER
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Edward R.
Myrtle Beach, SC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/11/2020
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great
Greatest
Recomendado
HELEN C. de Parkway Hyundai of Wilmington respondió el 06/12/2020 05:59 AM

Thank you so much for the great review. We value your business.

Empleados con los que trabajó

JB
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James B.
Southport, NC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/05/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
very courteous, professional and on time.
My appointment was handled professionally. Car was ready when they said it would be. Everyone was very courteous.
Recomendado
HELEN C. de Parkway Hyundai of Wilmington respondió el 06/08/2020 07:09 AM

Thank you so much for the kind words. We value your business.

Empleados con los que trabajó

BT
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Bob T.
Leland, NC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/02/2020
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Customer interaction is totally professional
I was in and out in less time than told. The waiting area was very comfortable & clean. People were quite courteous and even though I was there for a no charge inspection, I was given a voucher for a local car wash. They would normally do the wash but were backed up. Nice customer relations.
Recomendado
HELEN C. de Parkway Hyundai of Wilmington respondió el 06/04/2020 07:07 AM

Thank you for the great review. Your time is valuable to us. We appreciate your business.

Empleados con los que trabajó

PC
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Paula C.
Oak Island, NC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/29/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Best service in town.
Parkway has a wonderful service team. I will continue to buy from Parkway Hyundai because they take care of their customers.
Recomendado
HELEN C. de Parkway Hyundai of Wilmington respondió el 06/01/2020 07:02 AM

Thank you so much for the great review. We always appreciate positive feedback from our customers. We value your business.

Empleados con los que trabajó

DC
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Deborah C.
Beaver Falls, PA
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
05/10/2020
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
3RD times the charm
I have had my car to Hyundai In Cornelius, NC 2 times prior to this same problem, Hopefully, they figured it out!
Recomendado
BRETT L., Service Manager de Parkway Hyundai of Wilmington respondió el 05/11/2020 04:06 AM

I hope we figured it out too! Thanks for filling out the survey.

Brett Lee
Service Manager
910-392-4888
blee@parkwayofwilmington.com
Empleados con los que trabajó

HS
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Harold S.
Leland, NC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/06/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Chris Dean
Excellent representation
Recomendado
BRETT L., Service Manager de Parkway Hyundai of Wilmington respondió el 05/07/2020 04:45 AM

Thank you so much!

Brett Lee
Service Manager
910-392-4888
blee@parkwayofwilmington.com
Empleados con los que trabajó

JT
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John T.
Wilmington, NC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/01/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great customer service
I find their Service Department to always be courteous and efficient. I've owner this car since 2012 and they have always endeavored to do any service or repairs in an expeditious manner. They also believe in contacting their customers to keep them up to date. While their service isn't cheap (what dealer is?) I feel you get a good value for your money and I know that Hyundai Service will stand behind their repairs. I have had a couple of emergency repairs and they have always accommodated me very quickly. Need to have your tire pressure checked or the windshield washer bottle refilled? No problem just stopping by and they will take care of it. Parkway Hyundai Service is excellent in my opinion.
Recomendado
BRETT L., Service Manager de Parkway Hyundai of Wilmington respondió el 05/04/2020 04:38 AM

Thanks for the kind words. We really belive in giving value for your money. We also try to build relationships with our customers to give you an exceptional experience. We hope to continue to take care of you automotive needs in the future.

Brett Lee
Service Manager
910-392-4888
blee@parkwayofwilmington.com
Empleados con los que trabajó

GM
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Gail M.
Leland, NC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/29/2020
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
7 years of great service!
Always appreciate the friendly and professional service from Chris Reid.
Recomendado
BRETT L., Service Manager de Parkway Hyundai of Wilmington respondió el 04/30/2020 04:19 AM

Thanks for being part of out family!

Brett Lee
Service Manager
910-392-4888
blee@parkwayofwilmington.com
Empleados con los que trabajó

LC
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Lloyd C.
Myrtle Beach, SC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/23/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
people who really care
Love doing business with your dealership.
Recomendado
BRETT L., Service Manager de Parkway Hyundai of Wilmington respondió el 04/27/2020 04:26 AM

Thanks for the kind words. We look forward to seeing you again.

Brett Lee
Service Manager
910-392-4888
blee@parkwayofwilmington.com
Empleados con los que trabajó

LS
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Lewis S.
Wilmington, NC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/16/2020
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Quick professional service
The service personnel deliver quick professional service at visits to the dealership.
Recomendado
BRETT L., Service Manager de Parkway Hyundai of Wilmington respondió el 04/17/2020 04:46 AM

Thank you so much.

Brett Lee
Service Manager
910-392-4888
blee@parkwayofwilmington.com
Empleados con los que trabajó

SV
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Shane V.
Leland, NC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/09/2020
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Warranty Service
Smooth and quick
Recomendado
BRETT L., Service Manager de Parkway Hyundai of Wilmington respondió el 04/10/2020 04:30 AM

Thank you for the 5 star rating!!

Brett Lee
Service Manager
910-392-4888
blee@parkwayofwilmington.com
Empleados con los que trabajó
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.