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SureCritic / Concesionario Hyundai / Parkway Hyundai of Wilmington / CHRISTOPHER BRUNK DEEN
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CHRISTOPHER BRUNK DEEN

Parkway Hyundai of Wilmington
Certified Master Hyundai Service Advisor with 10 years experience
Calificación General
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(1150 reviews)
90

Reseñas de CHRISTOPHER BRUNK DEEN

DC
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David C.
Leland, NC
2019 Hyundai Santa Fe
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
05/27/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great effort. Problem with idle stop remains.
Idle stop does not work even with new battery and locking door over night a few days. The idle stop technology may need to be improved
Recomendado
BRETT L., Service Manager de Parkway Hyundai of Wilmington respondió el 05/31/2021 06:28 AM

Hello,
Thanks for the feed back. I will alert the shop foreman to see if there is any additional information available.

Brett Lee
Service Manager
910-392-4888
blee@parkwayofwilmington.com
Empleados con los que trabajó
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CHRISTOPHER BRUNK DEEN
RC
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Robert C.
Leland, NC
2020 Hyundai Santa Fe
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/19/2021
cliente verificadoCliente Verificado
Categoría: Service
Friendly, helpful, professional
Chris Deem my service provider was a great communicator by first listening to my concerns and then provided his full attention and action to provide service that gave me confidence that my Hyundai Santa Fe would be both dependable and safe on the road. His follow up after service was provided made me feel valued as a Parkway Hyundai customer.
Recomendado
Empleados con los que trabajó
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CHRISTOPHER BRUNK DEEN
RC
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Robert C.
Leland, NC
2020 Hyundai Santa Fe
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/19/2021
cliente verificadoCliente Verificado
Categoría: Service
Friendly, helpful, professional
Chris Deem my service provider was a great communicator by first listening to my concerns and then provided his full attention and action to provide service that gave me confidence that my Hyundai Santa Fe would be both dependable and safe on the road. His follow up after service was provided made me feel valued as a Parkway Hyundai customer.
Recomendado
Reseña Original
Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5
04/16/2021
Tipo de Servicio: Repair
Categoría: Service
Good communication and individual personal help
I feel like my concerns were taken seriously and the help was an honest effort to keep me safe and dependable on the road oo
Recomendado
BRETT L., Service Manager de Parkway Hyundai of Wilmington respondió el 04/19/2021 03:55 AM

Hello,

Not exactly sure why we got a 2 star rating instead of a 5 star. It seems that we took care of your service needs. Hopefully this was just an oversight. I will have the advisor reach out to you.

Brett Lee
Service Manager
910-392-4888
blee@parkwayofwilmington.com
Empleados con los que trabajó
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CHRISTOPHER BRUNK DEEN
HC
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Harry C.
Southport, NC
2018 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/30/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Service Advisor
See my comments about Chris Deen. He is the face of the Parkway Hyundai service department, and he provides a great face.
Recomendado
HELEN C. de Parkway Hyundai of Wilmington respondió el 03/30/2021 02:08 PM

Thank you for the 5 stars. Friendly, efficient service is what you get when you when you come to Parkway Hyundai!

Empleados con los que trabajó
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CHRISTOPHER BRUNK DEEN
Cliente verificado
Wilmington, NC
2017 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/29/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Get the job done.
It is not often when the advisor goes out of his way to establish the issue and then get the work done even though the car was not scheduled for work. Brought it in at 10:am and was returned by 4:00 pm the same day.
Recomendado
HELEN C. de Parkway Hyundai of Wilmington respondió el 03/29/2021 01:44 PM

Thank you for the 5 stars. Friendly, efficient service is what you get when you come to Parkway Hyundai!

Empleados con los que trabajó
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CHRISTOPHER BRUNK DEEN
Cliente verificado
Southport, NC
2015 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/19/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
This Hyundai Dealership provides Outstanding Service
Over the past 8 years I have dealt with Parkway Hyundai for purchases and automobile service. I find their representatives to be friendly, competent, and thorough. The dealership is orderly and clean.
Recomendado
HELEN C. de Parkway Hyundai of Wilmington respondió el 03/22/2021 12:21 PM

Thank you for the compimentary review! Friendly, efficient service is what you get when you come to Parkway Hyundai!

Empleados con los que trabajó
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CHRISTOPHER BRUNK DEEN
JM
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John And M.
Leland, NC
2017 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/09/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Trustworthy Service
Have received exceptional friendliness and outstanding service and repairs to both of the Hyundai in my family. A Positive Business for the Wilmington Area
Recomendado
HELEN C. de Parkway Hyundai of Wilmington respondió el 03/09/2021 05:35 AM

Thank you for the 5 stars. Friendly, efficient service is what you get when you come to Parkway Hyundai!

Empleados con los que trabajó
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CHRISTOPHER BRUNK DEEN
JH
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Johnathan H.
Wilmington, NC
2013 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/04/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great service
Care repairs great
Recomendado
HELEN C. de Parkway Hyundai of Wilmington respondió el 03/04/2021 11:42 AM

Thank you for the 5 stars. Friendly, efficient service is what you get when you come to Parkway Hyundai!

Empleados con los que trabajó
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CHRISTOPHER BRUNK DEEN
DC
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David C.
Leland, NC
2019 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/02/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
The staff worked tirelessly to determine why the idle stop was not working. After much testing they determined lack of driving left my battery only half charged. The idle stop has been disabled since to protect the battery
The staff
Recomendado
HELEN C. de Parkway Hyundai of Wilmington respondió el 03/02/2021 01:27 PM

Thank you for the 5 stars. We are grateful to have you as part of our Parkway family. 

Empleados con los que trabajó
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CHRISTOPHER BRUNK DEEN
CC
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Cindy C.
Currie, NC
2016 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/27/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Cheerful, helpful employees the second you enter the door.
Not only did the dealership contact me for my cars recall, they made it very easy to bring it in at a time that was convenient for me. The work was completed in the time frame they told me it would, and my car was very clean inside when i returned to pick it up. All in all, my experience was that the employees were very helpful and personable, and the service completed very professionallly!
Recomendado
HELEN C. de Parkway Hyundai of Wilmington respondió el 02/27/2021 08:49 AM

Thank you for the 5 stars. Friendly,efficient service is what you get when you come to Parkway Hyundai!

Empleados con los que trabajó
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CHRISTOPHER BRUNK DEEN
Cliente verificado
Leland, NC
2020 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/22/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
First Time Hyundai Owner
Purchasing went smoothly. Very informative. Went for 1st service and all is good.
Recomendado
HELEN C. de Parkway Hyundai of Wilmington respondió el 02/23/2021 05:13 AM

Thank you for the 5 stars. Friendly, efficient service is what you what you get when you come to Parkway Hyundai!

Empleados con los que trabajó
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CHRISTOPHER BRUNK DEEN
Cliente verificado
North Myrtle Beach, SC
2014 Hyundai Equus
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/13/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Chris Deen
Chris Deen always makes my visit very pleasant!!
Recomendado
HELEN C. de Parkway Hyundai of Wilmington respondió el 02/15/2021 05:43 AM

Thank you for the 5 stars. Friendly, efficient service is what you get when you come to Parkway Hyundai!

Empleados con los que trabajó
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CHRISTOPHER BRUNK DEEN
JM
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John And M.
Leland, NC
2015 Hyundai Veloster
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/13/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Trustworthy Service
Staff go to great lengths to assist You in giving them an explanation of repair or service needs in order to provide the Customer with the Best and most expeditious service.
Recomendado
HELEN C. de Parkway Hyundai of Wilmington respondió el 02/15/2021 05:45 AM

Thank you for the 5 stars. We are grateful to have you as part of our Parkway family!

Empleados con los que trabajó
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CHRISTOPHER BRUNK DEEN
CH
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Casey H.
Currie, NC
2021 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/12/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Fast and friendly service!
The staff was efficient and friendly throughout the visit.
Recomendado
HELEN C. de Parkway Hyundai of Wilmington respondió el 02/12/2021 07:27 AM

Thank you for the 5 stars. When our customers leave here happy, that makes us happy!

Empleados con los que trabajó
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CHRISTOPHER BRUNK DEEN
Cliente verificado
Wilmington, NC
2019 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/10/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Good, dependable service
Buying my Elantra from Parkway Hyundai was an good choice. I am very happy with the car, and my experience with the sales and service people has always been excellent.
Recomendado
HELEN C. de Parkway Hyundai of Wilmington respondió el 02/11/2021 05:24 AM

Thank you for the 5 stars. Friendly, efficient service is what you get when you come to Parkway Hyundai!

Empleados con los que trabajó
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CHRISTOPHER BRUNK DEEN
CM
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Christopher M.
Wilmington, NC
2020 Hyundai Palisade
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/03/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
They treat their customers like people...
They go above and beyond for their customers. I get up to date txt on the status of my Palisade
Recomendado
HELEN C. de Parkway Hyundai of Wilmington respondió el 02/03/2021 12:56 PM

Thank you for the 5 stars. Here at parkway Hyundai, costumer satisfaction is our number one priority!

Empleados con los que trabajó
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CHRISTOPHER BRUNK DEEN
KW
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Kelli W.
Wilmington, NC
2011 Hyundai Equus
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/06/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Equus Owner
Chris in service is just awesome!!! NEVER LET HIM GO!!!
Recomendado
HELEN C. de Parkway Hyundai of Wilmington respondió el 01/07/2021 05:24 AM

Thank you for the 5 stars. Your kind words are much appreciated!

Empleados con los que trabajó
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CHRISTOPHER BRUNK DEEN
CM
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Connie M.
Wilmington, NC
2015 Hyundai Santa Fe Sport
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/01/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Service Visit
Although I had made appointment on line three or four days in advance and received confirmation, the service paperwork was not printed out ahead of time and service personnel had to look up. Not sure what the problem was
Recomendado
HELEN C. de Parkway Hyundai of Wilmington respondió el 01/04/2021 06:19 AM

Thank you for the 5 stars. Your words are much appreciated!

Empleados con los que trabajó
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CHRISTOPHER BRUNK DEEN
KW
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Kelli W.
Wilmington, NC
2011 Hyundai Equus
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/26/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Chris was awesome!!
I've never been disappointed with the service at Parkway Hyundai. Chris is very knowledgeable and friendly and the service is fast.
Recomendado
HELEN C. de Parkway Hyundai of Wilmington respondió el 12/28/2020 09:36 AM

Thank you for the 5 star. We always appreciate positive feedback from our customers!

Empleados con los que trabajó
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CHRISTOPHER BRUNK DEEN
AS
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Alan S.
Ocean Isle Beach, NC
2018 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/26/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Took me in right away!
My brake light on my 2018 Elantra burned out. Chris Service Manager at Parkway found time to fit me in right away!
Recomendado
HELEN C. de Parkway Hyundai of Wilmington respondió el 12/28/2020 09:35 AM

Thank you for the 5 star. Your feedback is very valuable to our dealership!

Empleados con los que trabajó
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CHRISTOPHER BRUNK DEEN
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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