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CHRISTOPHER BRUNK DEEN

Certified Master Hyundai Service Advisor with 10 years experience
Calificación General
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(1150 reviews)
90

LH
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Lisa H.
Winnabow, NC
ReScore Reseña™
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
10/29/2021
cliente verificadoCliente Verificado
5
Categoría: Service
Service with Chris Deen was excellent
Every time I went to parkway Chris Deen help me every step of the way he worked with me and done everything that he possibly could do

Reseña Original
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
10/28/2021
Tipo de Servicio: Repair
0
Categoría: Service
Clutch put In my car
Had to take my car back serval time because of the lack of power and it jerking really bad for them to tell me every time nothing wrong with it that’s cause no lights on the dash and finally lights came on my dash they fixed the lights and return my car and tell me it’s run like a new one and I pull out the parking lot and it’s jerking worse then when I toke it to them so I get back up with the. Take it to them next morning for them to tell me it past there test the first time and then failed the second time and they said needed new clutch so brung it back to have that done and then had to go back and forth about the payment
It’s that they try to do the least they have to to your vehicle and tell you that they did it all that they were supposed to do
I would diff b careful taking ur vehicle here to get serviced
BRETT L., Service Manager de Parkway Hyundai of Wilmington respondió el 10/28/2021 04:51 AM

Thanks for the information. I will have someone from the team reach out to you.

Brett Lee
Service Manager
910-392-4888
blee@parkwayofwilmington.com
Empleados con los que trabajó

LP
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Lawrence P.
Caswell Beach, NC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/10/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
10
Categoría: Service
service
the service crew treats everybody more like friends than customers and they get whatever it takes to get the job done.
HELEN C. de Parkway Hyundai of Wilmington respondió el 10/11/2021 06:01 AM

Thank you for the 5 stars. We appreciate you choosing Parkway Hyundai for all of your car care needs! 

Empleados con los que trabajó

BB
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Bob B.
Southport, NC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/25/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
40000 mile maintenance
Exception service in a reasonable amount of time.
HELEN C. de Parkway Hyundai of Wilmington respondió el 09/27/2021 05:52 AM

Thank you for the 5 stars. We appreciate you choosing Parkway Hyundai for all your car care needs! 

Empleados con los que trabajó

JK
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John K.
Winnabow, NC
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/26/2021
cliente verificadoCliente Verificado
10
Categoría: Service
Brake problems that were difficult to diagnose
Chris and the tech stall worked diligently to find the problem and deliver my car in a timely way. I am very pleased with the service and the quality. Thank you
Empleados con los que trabajó

Cliente verificado
Leland, NC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/20/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
10
Categoría: Service
Great experience
Very nice and courteous staff. They took care of me from start to finish.
HELEN C. de Parkway Hyundai of Wilmington respondió el 08/21/2021 08:08 AM

Thank you for the 5 stars. We always appreciate positive feedback from our customers! 

Empleados con los que trabajó

JK
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John K.
Winnabow, NC
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/26/2021
cliente verificadoCliente Verificado
10
Categoría: Service
Brake problems that were difficult to diagnose
Chris and the tech stall worked diligently to find the problem and deliver my car in a timely way. I am very pleased with the service and the quality. Thank you

Reseña Original
Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5
08/19/2021
Tipo de Servicio: Maintenance
9
Categoría: Service
Service experience
My service rep, Chris was excellent in his hard work with getting the warranty co. to honor the parts and repairs needed. He is very conscientious about what he does.
However, my car came back with brake issues that it did not have when brought in for service. Pretty troubling. Should probably have been road tested a little bit better as brakes are kind of important when you want to stop the car.
No big deal as I have been assured that the problems will be addressed and corrected.
Overall my experience so far has been positive for now.
BRETT L., Service Manager de Parkway Hyundai of Wilmington respondió el 08/19/2021 11:27 AM

Hello,
I will be reaching out to you about this. 

Brett Lee
Service Manager
910-392-4888
blee@parkwayofwilmington.com
Empleados con los que trabajó

Cliente verificado
Southport, NC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/18/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
10
Categoría: Service
Great reliable service
The service is always done in a time fashion.
HELEN C. de Parkway Hyundai of Wilmington respondió el 08/19/2021 06:36 AM

Thank you for the 5 stars. Your words are much appreciated! 

Empleados con los que trabajó

JM
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John And M.
Leland, NC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/03/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Trustworthy Service
Can always expect and to receive top level service with competent explanations of work performed; and, be advised of any future need of my car.
Recomendado
BRETT L., Service Manager de Parkway Hyundai of Wilmington respondió el 08/06/2021 07:26 AM

Wow! thanks for the kind words and the trust in us. We will continue to work hard to make your experiences great.

Brett Lee
Service Manager
910-392-4888
blee@parkwayofwilmington.com
Empleados con los que trabajó

JW
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John W.
Carolina Shores, NC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/30/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Exceptional Service Department
Chris Deen and the service department are exceptional. Chris is extremely personable, professional, thorough, and provides detailed explanations for all service work performed. I have the utmost trust and confidence in him and the Parkway service department. Thank you.
Recomendado
HELEN C. de Parkway Hyundai of Wilmington respondió el 08/02/2021 05:21 AM

Thank you for the 5 stars. We always appreciate positive feedback from out customers. Treating our customers to excellent service is always our priority!

Empleados con los que trabajó

SA
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Sandra A.
Leland, NC
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
07/28/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Most service needed was complete
Intermittent braking noise still not fixed.
Recomendado
BRETT L., Service Manager de Parkway Hyundai of Wilmington respondió el 08/12/2021 06:17 AM

Sorry your having issues with the brake noise. Please contact Chris Deen if it continues.

Brett Lee
Service Manager
910-392-4888
blee@parkwayofwilmington.com
Empleados con los que trabajó

HH
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Hannah H.
Wilmington, NC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/27/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Exceptional service
Everyone here has been phenomenal. From the salesman that I bought my car from, to the service department. Chris was fantastic with keeping me updated as my car’s engine was replaced, taking care of the inspection, and getting it finished as soon as they could. Professional, kind, and just all around amazing. I’ll never stop raving about Parkway Hyundai, y’all are amazing!
Recomendado
HELEN C. de Parkway Hyundai of Wilmington respondió el 07/28/2021 07:22 AM

Thank you for you positive 5 star review. We always appreciate your positive feedback and we are happy you had a great service and hope to see you at your next visit! 

Empleados con los que trabajó

Cliente verificado
Leland, NC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/20/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Excellent Service
Service personnel are courteous and informative, work performed was on time, and there were no issues after completion.
Recomendado
HELEN C. de Parkway Hyundai of Wilmington respondió el 07/21/2021 05:24 AM

Thank you for the 5 stars. Your kind words are much appreciated!

Empleados con los que trabajó

GT
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George T.
Wilmington, NC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/16/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Excellent service
I have used Parkway Hyundai service for a number of years. I have always been pleased with the quality of the service and the friendliness, helpfulness of the staff. The facility makes it easy for you to leave your car and provide you with a ride to your office or home or even a shopping store like Costco. I think the staff works very hard to provide exceptional service and they do!
Recomendado
HELEN C. de Parkway Hyundai of Wilmington respondió el 07/17/2021 07:25 AM

Thank you for the 5 stars. Friendly, efficient service is what you get when come to Parkway Hyundai!

Empleados con los que trabajó

LC
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Lloyd C.
Myrtle Beach, SC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/11/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
best people and best service
parkway is simply the best service i know of
Recomendado
HELEN C. de Parkway Hyundai of Wilmington respondió el 07/12/2021 06:00 AM

Thank you for the 5 star review. We appreciate your business and look forward to seeing you at your next service!

Empleados con los que trabajó

AB
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Allen B.
Wilmington, NC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/05/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Nice work and people
Great team. Thank you!
Recomendado
HELEN C. de Parkway Hyundai of Wilmington respondió el 07/05/2021 05:37 AM

Thank you for the 5 star review. Your kind word are much appreciated!

Empleados con los que trabajó

SF
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Sheilla F.
Winnabow, NC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/02/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Happy Customer
I love my vehicle and the dealership!
Recomendado
HELEN C. de Parkway Hyundai of Wilmington respondió el 07/05/2021 05:34 AM

Thank you for the 5 star review. Your kind words are much appreciated. When our customers leave here happy, that makes us happy! 

Empleados con los que trabajó

CM
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Charles M.
Pine Knoll Shores, NC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/28/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Quality of customer service
The maintenance of my vehicle has been superb as well as the customer service representative.
Recomendado
HELEN C. de Parkway Hyundai of Wilmington respondió el 06/29/2021 06:29 AM

Thank you for the 5 star review. We appreciate you choosing Parkway Hyundai for all your car care needs!

Empleados con los que trabajó

SM
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Stevenson M.
Wilmington, NC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/19/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great service
Awesome staff
Recomendado
HELEN C. de Parkway Hyundai of Wilmington respondió el 06/19/2021 05:54 AM

Thank you for the 5 stars. We appreciate your business!

Empleados con los que trabajó

CM
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Connie M.
Wilmington, NC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/28/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great service staff
Great staff, fast and efficient
Recomendado
HELEN C. de Parkway Hyundai of Wilmington respondió el 05/29/2021 05:30 AM

Thank you for the 5 stars. Friendly, efficient is what you get when you come to Parkway Hyundai!

Empleados con los que trabajó

PG
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Peter G.
Whiteville, NC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/27/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great dealership
I have owned 4 Hyundai’s. Bought the last two from Parkway. Staff has been fantastic and very straightforward. When I am ready to purchase another vehicle I will be going back there.
Recomendado
HELEN C. de Parkway Hyundai of Wilmington respondió el 05/28/2021 05:24 AM

Thank you for the excellent review! We appreciate you choosing Parkway Hyundai for all of your car care needs!

Empleados con los que trabajó
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.