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SureCritic / Concesionario Hyundai / Murdock Hyundai Lindon / CAEL CALDWELL
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CAEL CALDWELL

Assistant Service Manager
Murdock Hyundai Lindon
Calificación General
Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5
4.7
(350 reviews)
79

Reseñas de CAEL CALDWELL

Cliente verificado
Lehi, UT
2020 Hyundai Palisade
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
03/26/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Always helpful
Always willing to try and help with the current needs, recalls or other items such as an alignment recommendation.
Recomendado
KARI M. de Murdock Hyundai Lindon respondió el 03/26/2021 07:42 PM

Thank you for your feedback. We consider anything less than 5 star service a failure at Murdock Hyundai. Please allow my Assistant Manager to contact you to learn more about how we can improve for your next experience. Thank you for your feedback.

Shawn Miller, Service Manager

Empleados con los que trabajó
CC
CAEL CALDWELL
Assistant Service Manager
SG
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Stanley G.
Mapleton, UT
2017 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/26/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
The best care ever for me and my car!
I was greeted with respect care and concern every need was addressed it was wonderful to have people use my name come and tell me how things were going ask me about questions where I had some thought in the beginning and express it and then to have them work with me on making sure that I had all those prepaid parts of my order done I would consider this one of the greatest place is to have a car serviced and I would never think of going any place else
Recomendado
KARI M. de Murdock Hyundai Lindon respondió el 03/26/2021 07:42 PM

Thank you for your great review! 5 star service is our standard practice and we are very glad to hear that we were able to deliver that standard to you. We hope to see you for all your future vehicle needs!

Shawn Miller, Service Manager

Empleados con los que trabajó
CC
CAEL CALDWELL
Assistant Service Manager
ES
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Emily S.
Mapleton, UT
2017 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/23/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Amazing
Love coming here, staff is knowledgeable and kind. Cael did a fantastic job! I will be coming back!
Recomendado
BRIDGER H. de Murdock Hyundai Lindon respondió el 03/23/2021 05:26 PM

Thank you so much for your positive review! We are always so happy to hear when you have a good experience. Thank you for choosing Murdock! We look forward to seeing you for all of your servicing and maintenance needs. 

Shawn Miller, Service Manager

Empleados con los que trabajó
CC
CAEL CALDWELL
Assistant Service Manager
JL
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John L.
Highland, UT
2018 Hyundai Sonata Hev
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
03/06/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Oil change
Work was done to my expectation and quickly. Treated very well.
Recomendado
BRIDGER H. de Murdock Hyundai Lindon respondió el 03/06/2021 11:19 AM

Thank you for your feedback. We consider anything less than 5 star service a failure at Murdock Hyundai. Please allow my Assistant Manager to contact you to learn more about how we can improve for your next experience. Thank you for your feedback.

Shawn Miller, Service Manager

CAEL C. de Murdock Hyundai Lindon respondió el 03/13/2021 06:13 AM

Thanks for speaking with me John, I sent that rescore over to your email. Let me know if you have any questions. -Cael

Empleados con los que trabajó
CC
CAEL CALDWELL
Assistant Service Manager
Cliente verificado
Orem, UT
2020 Hyundai Kona
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/02/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Excellent service
Service was completed quickly. Service personnel were professional and friendly.
Recomendado
KARI M. de Murdock Hyundai Lindon respondió el 03/03/2021 08:02 AM

Thank you so much for your positive review! We are always so happy to hear when you have a good experience. Thank you for choosing Murdock! We look forward to seeing you for all of your servicing and maintenance needs. 

Shawn Miller, Service Manager
Empleados con los que trabajó
CC
CAEL CALDWELL
Assistant Service Manager
Cliente verificado
Panguitch, UT
2013 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/02/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
The best.
I love very much
Recomendado
KARI M. de Murdock Hyundai Lindon respondió el 03/03/2021 08:04 AM

Thank you for your great review! 5 star service is our standard practice and we are very glad to hear that we were able to deliver that standard to you. We hope to see you for all your future vehicle needs!

Shawn Miller, Service Manager

Empleados con los que trabajó
CC
CAEL CALDWELL
Assistant Service Manager
Cliente verificado
Alpine, UT
2016 Hyundai Veloster
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/11/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Fast service
Very quick service and cares about the vehicle and the owner.
Recomendado
KARI M. de Murdock Hyundai Lindon respondió el 02/12/2021 06:27 AM

Thank you for your great review! 5 star service is our standard practice and we are very glad to hear that we were able to deliver that standard to you. We hope to see you for all your future vehicle needs!

Shawn Miller, Service Manager

Empleados con los que trabajó
CC
CAEL CALDWELL
Assistant Service Manager
CS
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Cameron S.
Pleasant Grove, UT
2013 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/02/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Awesome service
I had a good time this time at the Hyundai facility. The people were really responsive, and the service was fast and exceptional. I would return more if I were able to afford it since I am a college student, but I would love to eventually buy a vehicle from here when I start my career.
Recomendado
SERVICE C. de Murdock Hyundai Lindon respondió el 02/02/2021 06:33 PM

Thanks for the awesome review! We are so glad that you trust us for all of your vehicle's needs. We strive to provide a 5 star experience every time you come in. We look forward to working with you in the future!

Shawn Miller, Service Manager

Empleados con los que trabajó
CC
CAEL CALDWELL
Assistant Service Manager
DD
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Donna D.
Provo, UT
2018 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/26/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Professional and Efficient
Very pleased with the service! They take care of their customers throughout and not just when selling the cars.
Recomendado
BRIDGER H. de Murdock Hyundai Lindon respondió el 01/26/2021 05:20 PM

Thank you for your great review! 5 star service is our standard practice and we are very glad to hear that we were able to deliver that standard to you. We hope to see you for all your future vehicle needs!

Shawn Miller, Service Manager

Empleados con los que trabajó
CC
CAEL CALDWELL
Assistant Service Manager
EJ
gravatar
Elizabeth J.
Saratoga Springs, UT
2021 Hyundai Palisade
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/15/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Palisade 2021
I loved working with Diane. Even the other workers there were great and helped make everything run smoothly. Even my kids were taken care of when we had to come back.
Recomendado
SHAUNA D. de Murdock Hyundai Lindon respondió el 12/15/2020 04:29 PM

Thank you so much for your positive review! We are always so happy to hear when you have a good experience. Thank you for choosing Murdock! We look forward to seeing you for all of your servicing and maintenance needs. 

Shawn Miller, Service Manager

Empleados con los que trabajó
CC
CAEL CALDWELL
Assistant Service Manager
Cliente verificado
Orem, UT
2019 Hyundai Kona
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/24/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Fantastic Service
Murdock Hyundai Service is great. Excellent, attentive staff and professional service!
Recomendado
SERVICE C. de Murdock Hyundai Lindon respondió el 11/24/2020 07:51 PM

I'm glad you had a good experience last time you came in! We are always anxious to give you the very best service. Thank you for your feedback, we look forward to serving you again soon!

Shawn Miller, Service Manager

Empleados con los que trabajó
CC
CAEL CALDWELL
Assistant Service Manager
Cliente verificado
Orem, UT
2017 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/24/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great service team
Cael got our car in and out while we waited. Thank you
Recomendado
SERVICE C. de Murdock Hyundai Lindon respondió el 11/24/2020 11:32 AM

I'm glad you had a good experience last time you came in! We are always anxious to give you the very best service. Thank you for your feedback, we look forward to serving you again soon!

Shawn Miller, Service Manager

Empleados con los que trabajó
CC
CAEL CALDWELL
Assistant Service Manager
DP
gravatar
Derek P.
Orem, UT
2020 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/24/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great people
Always friendly and helpful!
Recomendado
SERVICE C. de Murdock Hyundai Lindon respondió el 11/24/2020 11:32 AM

Thank you for your feedback! I'm glad you were happy with your last experience with us. We are always making sure we provide only the best service for every customer that comes in. We look forward to serving you again in the future for all of your car service needs.

Shawn Miller, Service Manager

Empleados con los que trabajó
CC
CAEL CALDWELL
Assistant Service Manager
Cliente verificado
UT
2012 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/16/2020
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great Service
Fast, efficient and professionally courteous. Definitely recommend.
Recomendado
SERVICE C. de Murdock Hyundai Lindon respondió el 11/20/2020 04:48 PM

Thanks for the terrific review. We do our best each day to make every guest's visit a 5 Star experience. We appreciate your business and value your trust in us.

Shawn Miller, Service Manager

Empleados con los que trabajó
CC
CAEL CALDWELL
Assistant Service Manager
ES
gravatar
Emily S.
Mapleton, UT
2017 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/13/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Amazing
I love coming to Murdock Hyundai, I know everything I go in I will be treated so well! Cael was awesome and very knowledgeable ! 10/10 recommend them to everyone!
Recomendado
SERVICE C. de Murdock Hyundai Lindon respondió el 11/20/2020 04:53 PM

I'm glad you had a good experience last time you came in! We are always anxious to give you the very best service. Thank you for your feedback, we look forward to serving you again soon!

Shawn Miller, Service Manager

Empleados con los que trabajó
CC
CAEL CALDWELL
Assistant Service Manager
Cliente verificado
Eagle Mountain, UT
2016 Hyundai Sonata Hybrid
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/06/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
BEST. SERVICE. EVER.
I just love the Murdock Hyundai team. They are ALWAYS so helpful, friendly, courteous, kind, and cheerful. Basically if a company was an Eagle Scout, it would be Murdock Hyundai. Thank you to everyone there for making everything so awesome!
Recomendado
SERVICE C. de Murdock Hyundai Lindon respondió el 11/09/2020 10:55 AM

I'm glad you had a good experience last time you came in! We are always anxious to give you the very best service. Thank you for your feedback, we look forward to serving you again soon!

Shawn Miller, Service Manager

Empleados con los que trabajó
CC
CAEL CALDWELL
Assistant Service Manager
Cliente verificado
Spanish Fork, UT
2018 Hyundai Kona
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/19/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Very nice
Good and kind
Recomendado
SERVICE C. de Murdock Hyundai Lindon respondió el 10/20/2020 03:20 PM

I'm glad you had a good experience last time you came in! We are always anxious to give you the very best service. Thank you for your feedback, we look forward to serving you again soon!

Shawn Miller, Service Manager

Empleados con los que trabajó
CC
CAEL CALDWELL
Assistant Service Manager
JO
gravatar
Jones O.
Provo, UT
2019 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/18/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Muy buen servicio
Son muy amables y solucionan todas las cosas que puedan y tienen mucho valor agregado por cada servicio, prefiero hacer el servicio con ellos que hacerlo en otro lado que supuestamente es más económico pero no incluye lavado, rotar llantas y verificar los líquidos
Recomendado
SERVICE C. de Murdock Hyundai Lindon respondió el 10/20/2020 03:23 PM

¡Gracias por sus amables palabras sobre nuestro departamento de servicio! Esperamos poder ayudarlo nuevamente pronto.

Shawn Miller, Service Manager

Empleados con los que trabajó
CC
CAEL CALDWELL
Assistant Service Manager
Cliente verificado
Cedar Hills, UT
2017 Hyundai Santa Fe Sport
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/10/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great service
The service rider, Cael, is always so helpful and I always get great service here.
Recomendado
SHAUNA D. de Murdock Hyundai Lindon respondió el 09/11/2020 08:11 AM

Thank you for your feedback! I'm glad you were happy with your last experience with us. We are always making sure we provide only the best service for every customer that comes in. We look forward to serving you again in the future for all of your car service needs.

Shawn Miller, Service Manager

Empleados con los que trabajó
CC
CAEL CALDWELL
Assistant Service Manager
Cliente verificado
Eagle Mountain, UT
2018 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/04/2020
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great service
I received great service and they have friendly staff
Recomendado
SHAUNA D. de Murdock Hyundai Lindon respondió el 09/08/2020 12:34 PM

Thank you for your feedback! I'm glad you were happy with your last experience with us. We are always making sure we provide only the best service for every customer that comes in. We look forward to serving you again in the future for all of your car service needs.

Shawn Miller, Service Manager

Empleados con los que trabajó
CC
CAEL CALDWELL
Assistant Service Manager
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