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CAEL CALDWELL

Assistant Service Manager
Murdock Hyundai Lindon
Calificación General
Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5
4.7
(350 reviews)
79

Reseñas de CAEL CALDWELL

GJ
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Gail J.
Herriman, UT
2018 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/19/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Oil change
Great fast and friendly service
Recomendado
SHAUNA D. de Murdock Hyundai Lindon respondió el 08/20/2020 08:28 AM

Thanks for the terrific review. We do our best each day to make every guest's visit a 5 Star experience. We appreciate your business and value your trust in us.

Shawn Miller, Service Manager

Empleados con los que trabajó
CC
CAEL CALDWELL
Assistant Service Manager
CC
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Cael C.
Orem, UT
2019 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/13/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great service
I love taking my cars here to get serviced, great service at a awesome price!
Recomendado
SERVICE C. de Murdock Hyundai Lindon respondió el 08/14/2020 06:42 AM

Thanks for the terrific review. We do our best each day to make every guest's visit a 5 Star experience. We appreciate your business and value your trust in us.

Shawn Miller, Service Manager

Empleados con los que trabajó
CC
CAEL CALDWELL
Assistant Service Manager
FO
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Fatafehi O.
Provo, UT
2017 Hyundai Tucson
Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5
07/17/2020
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
I hope for my vehicle to run better
I’ll see after the second time if it will solve the problem in my vehicle.
Recomendado
SHAUNA D. de Murdock Hyundai Lindon respondió el 07/17/2020 11:17 AM

Dear Guest,

I am very sorry to hear about your previous experience. We try our best to get your vehicle fixed and back on the road the first time. Please allow myself or one of my assistant managers to contact you and see how we can make things right. Thank you for your feedback.

Shawn Miller, Service Manager

Empleados con los que trabajó
CC
CAEL CALDWELL
Assistant Service Manager
LE
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Lori E.
Lehi, UT
2020 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/14/2020
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Service department is great
Always have a good experience when I go
Recomendado
SHAUNA D. de Murdock Hyundai Lindon respondió el 07/14/2020 10:21 AM

Thank you for your feedback! I'm glad you were happy with your last experience with us. We are always making sure we provide only the best service for every customer that comes in. We look forward to serving you again in the future for all of your car service needs.

Shawn Miller, Service Manager

Empleados con los que trabajó
CC
CAEL CALDWELL
Assistant Service Manager
JB
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Jason B.
Orem, UT
2017 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/13/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Good experience
Had an appointment for oil change and it was quick. I was out in 30 minutes.
Recomendado
SHAUNA D. de Murdock Hyundai Lindon respondió el 07/14/2020 10:18 AM

I'm glad you had a good experience last time you came in! We are always anxious to give you the very best service. Thank you for your feedback, we look forward to serving you again soon!

Shawn Miller, Service Manager

Empleados con los que trabajó
CC
CAEL CALDWELL
Assistant Service Manager
Cliente verificado
Spanish Fork, UT
2014 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/13/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great service
I feel taken care of each time I bring my car.
Recomendado
SHAUNA D. de Murdock Hyundai Lindon respondió el 07/14/2020 10:18 AM

Thank you for your feedback! I'm glad you were happy with your last experience with us. We are always making sure we provide only the best service for every customer that comes in. We look forward to serving you again in the future for all of your car service needs.

Shawn Miller, Service Manager

Empleados con los que trabajó
CC
CAEL CALDWELL
Assistant Service Manager
GR
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Gary R.
Springville, UT
2019 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/09/2020
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Considerate of customer
Excellent service
Recomendado
SERVICE C. de Murdock Hyundai Lindon respondió el 07/10/2020 07:36 PM

Thank you for your feedback! I'm glad you were happy with your last experience with us. We are always making sure we provide only the best service for every customer that comes in. We look forward to serving you again in the future for all of your car service needs.

Shawn Miller, Service Manager

Empleados con los que trabajó
CC
CAEL CALDWELL
Assistant Service Manager
TP
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Timothy P.
UT
2016 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/09/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Cael is the best
I get great service and trust Cael!
Recomendado
SERVICE C. de Murdock Hyundai Lindon respondió el 07/10/2020 07:36 PM

Thank you for your feedback! I'm glad you were happy with your last experience with us. We are always making sure we provide only the best service for every customer that comes in. We look forward to serving you again in the future for all of your car service needs.

Shawn Miller, Service Manager

Empleados con los que trabajó
CC
CAEL CALDWELL
Assistant Service Manager
CC
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Cael C.
Orem, UT
2019 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/07/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great service
Best service department ever!
Recomendado
SHAUNA D. de Murdock Hyundai Lindon respondió el 07/07/2020 07:38 PM

Thanks for the terrific review. We do our best each day to make every guest's visit a 5 Star experience. We appreciate your business and value your trust in us.

Shawn Miller, Service Manager

Empleados con los que trabajó
CC
CAEL CALDWELL
Assistant Service Manager
Cliente verificado
Alpine, UT
2016 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/30/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Always taken care of
Murdock Hyundai in Lindon has done a great job taking care of me and my car. My family has done a lot of business with this dealership and we always come out of it completely happy with our purchases.
Recomendado
SERVICE C. de Murdock Hyundai Lindon respondió el 07/01/2020 09:08 AM

Thank you for your feedback! I'm glad you were happy with your last experience with us. We are always making sure we provide only the best service for every customer that comes in. We look forward to serving you again in the future for all of your car service needs.

Shawn Miller, Service Manager

Empleados con los que trabajó
CC
CAEL CALDWELL
Assistant Service Manager
Cliente verificado
Provo, UT
2020 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/26/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great Customer Service
Great and friendly customer service! Got the job done quick!
Recomendado
SERVICE C. de Murdock Hyundai Lindon respondió el 06/26/2020 06:35 AM

Thank you for your feedback! I'm glad you were happy with your last experience with us. We are always making sure we provide only the best service for every customer that comes in. We look forward to serving you again in the future for all of your car service needs.

Shawn Miller, Service Manager

Empleados con los que trabajó
CC
CAEL CALDWELL
Assistant Service Manager
RB
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Russell B.
Orem, UT
2012 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/21/2020
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
I love them!
We love them! So glad we bought our cars from them! Cael is the best!
Recomendado
SERVICE C. de Murdock Hyundai Lindon respondió el 06/22/2020 09:46 AM

I'm glad you had a good experience last time you came in! We are always anxious to give you the very best service. Thank you for your feedback, we look forward to serving you again soon!

Shawn Miller, Service Manager

Empleados con los que trabajó
CC
CAEL CALDWELL
Assistant Service Manager
SW
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Steven W.
Orem, UT
2015 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/17/2020
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Very customer friendly
The representative resolved an issues thoughtfully and I got great service
Recomendado
SERVICE C. de Murdock Hyundai Lindon respondió el 06/18/2020 09:06 AM

Thank you for your feedback! I'm glad you were happy with your last experience with us. We are always making sure we provide only the best service for every customer that comes in. We look forward to serving you again in the future for all of your car service needs.

Shawn Miller, Service Manager

Empleados con los que trabajó
CC
CAEL CALDWELL
Assistant Service Manager
EC
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Emma C.
Cedar Hills, UT
2017 Hyundai Santa Fe Sport
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/16/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great service
Super grateful for the nice service here, thank you!
No Recomendado
SERVICE C. de Murdock Hyundai Lindon respondió el 06/16/2020 11:57 AM

Thanks for the terrific review. We do our best each day to make every guest's visit a 5 Star experience. We appreciate your business and value your trust in us.

Shawn Miller, Service Manager

Empleados con los que trabajó
CC
CAEL CALDWELL
Assistant Service Manager
PM
gravatar
Phillip M.
Salem, UT
2018 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/12/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
“SERVICE”
Our wait time was only three or four minutes before service rep checked us in. He was quite friendly and explained what to expect and approximately how long it would take. They completed the service fifteen minutes early. Great job!
Recomendado
SHAUNA D. de Murdock Hyundai Lindon respondió el 06/13/2020 09:06 AM

Dear Phillip,

Thank you for taking the time to send us your feedback! I am so pleased that you were happy with with your last service visit with us. We are always making sure we provide only the very best service for every customer that comes in. We look forward to serving you again in the future! 

Shawn Miller, Service Manager

Empleados con los que trabajó
CC
CAEL CALDWELL
Assistant Service Manager
EB
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Emma B.
UT
2011 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/28/2020
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great service
Always very quick and helpful. Cael, the service rider, is always super nice and helpful as well.
Recomendado
SERVICE C. de Murdock Hyundai Lindon respondió el 05/28/2020 09:48 AM

Dear Emma,

Thanks for the terrific review. We do our best each day to make every guest's visit a 5 Star experience. We appreciate your business and value your trust in us.

Shawn Miller, Service Manager

Empleados con los que trabajó
CC
CAEL CALDWELL
Assistant Service Manager
CC
gravatar
Cael C.
Orem, UT
2019 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/25/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Wow..
Holy crap am I impressed with the murdock service department. They are super courteous and aren’t pushy, they recommend services I actually need and at a great price! Plus with this whole COVID-19 crap they clean every seat shortly after a customer leaves the seat, always wearing gloves, and are sanitizing pens at the cashiers! I was a little disappointed when I saw the soda machine was out of service, but then I found out they’re giving out free cans of pop and water bottles!! The Murdock Team always leaves me impressed and feeling I got my money’s worth! Keep it up guys!!
Recomendado
SERVICE C. de Murdock Hyundai Lindon respondió el 05/26/2020 06:26 AM

Thanks for the terrific review. We do our best each day to make every guest's visit a 5 Star experience. We appreciate your business and value your trust in us.

Shawn Miller, Service Manager

SERVICE C. de Murdock Hyundai Lindon respondió el 05/26/2020 08:58 AM

Dear Cael,

I'm glad you had a good experience last time you came in! We are always anxious to give you the very best service. Thank you for your feedback, we look forward to serving you again soon!

Shawn Miller, Service Manager

Empleados con los que trabajó
CC
CAEL CALDWELL
Assistant Service Manager
Cliente verificado
Provo, UT
2017 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/11/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great communication
Very friendly and informative
Recomendado
SERVICE C. de Murdock Hyundai Lindon respondió el 05/11/2020 06:17 PM

Thank you for your feedback! I'm glad you were happy with your last experience with us. We are always making sure we provide only the best service for every customer that comes in. We look forward to serving you again in the future for all of your car service needs.

Shawn Miller, Service Manager

Empleados con los que trabajó
CC
CAEL CALDWELL
Assistant Service Manager
Cliente verificado
Cedar Hills, UT
2019 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/09/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Convenient and attentive Service
Due to Covid-19, Hyundai offered a complimentary pick up and return service which was done expediently. Communication good and timely.
Recomendado
SERVICE C. de Murdock Hyundai Lindon respondió el 05/09/2020 03:34 PM

Thank you for your feedback! I'm glad you were happy with your last experience with us. We are always making sure we provide only the best service for every customer that comes in. We look forward to serving you again in the future for all of your car service needs.

Shawn Miller, Service Manager

Empleados con los que trabajó
CC
CAEL CALDWELL
Assistant Service Manager
XT
gravatar
Xeneea T.
Orem, UT
2017 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/07/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Quick and efficient
Stopped in for a schedule oil change and was out within 20 minutes. The gentleman that took my keys remembered my vehicle and made sure to update me promptly when my vehicle was ready. I appreciate the quick and efficient service.
Recomendado
SERVICE C. de Murdock Hyundai Lindon respondió el 05/08/2020 12:26 PM

Thanks for the terrific review. We do our best each day to make every guest's visit a 5 Star experience. We appreciate your business and value your trust in us.

Shawn Miller, Service Manager

Empleados con los que trabajó
CC
CAEL CALDWELL
Assistant Service Manager
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