Soluciones Empresariales
English Español
SureCritic / Concesionario Hyundai / Murdock Hyundai Lindon / CAEL CALDWELL
CC

CAEL CALDWELL

Assistant Service Manager
Murdock Hyundai Lindon
Calificación General
Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5
4.7
(350 reviews)
79

Reseñas de CAEL CALDWELL

LD
gravatar
Lynn D.
Pleasant Grove, UT
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/17/2022
10
Categoría: Service
Best advisor!
Cael always remembers me when I come in to get my cars serviced! He’s super knowledgeable and courteous of my time!
KAISHA R. de Murdock Hyundai Lindon respondió el 03/21/2022 12:32 PM

Thanks for the awesome review! We are so glad that you trust us for all of your vehicle's needs. We strive to provide a 5 star experience every time you come in. We look forward to working with you in the future!

Shawn Miller, Service Manager

Empleados con los que trabajó
CC
CAEL CALDWELL
Assistant Service Manager
Cliente verificado
Pleasant Grove, UT
2016 Hyundai Sonata Hybrid
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/10/2022
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
10
Categoría: Service
Excellent service
Excellent service for my cat
KARI M. de Murdock Hyundai Lindon respondió el 01/11/2022 07:15 AM

Thanks for the awesome review! We are so glad that you trust us for all of your vehicle's needs. We strive to provide a 5 star experience every time you come in. We look forward to working with you in the future!

Shawn Miller, Service Manager

Empleados con los que trabajó
CC
CAEL CALDWELL
Assistant Service Manager
SB
gravatar
Stacy B.
Lehi, UT
2012 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/05/2022
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
10
Categoría: Service
Excellent Service
Murdock Hyundai is an amazing dealership. The Service Department is friendly, knowledgeable, and goes above and beyond expectations.
I personally dealt with Cael, who answered every question and concern I had related to the warranty replacement of my transmission. In addition to that he took care of other repairs that I did not even mention. I did inform him that my husband was hospitalized with Covid in another California, and I needed to get there as soon as possible. My car was ready for pick up the following day. I can not say enough positive things about Murdock Hyundai, their Staff, and specifically Cael.
KAISHA R. de Murdock Hyundai Lindon respondió el 01/06/2022 06:09 PM

Thanks for the awesome review! We are so glad that you trust us for all of your vehicle's needs. We strive to provide a 5 star experience every time you come in. We look forward to working with you in the future!

Shawn Miller, Service Manager

Empleados con los que trabajó
CC
CAEL CALDWELL
Assistant Service Manager
ER
gravatar
Edmund R.
Provo, UT
2019 Hyundai Kona
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/22/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
Good service
It's nice to see good customer service at work. There service team is very attentive and helpful. It's clear they are will trained and managed. The waiting area is pleasant with several amenities like coffee and comfortable chairs. Offering Lyft is a valuable service. Overall, the service department tries to work quickly. They're very busy but it looks like they keep their staff at sufficient levels to keep up with the workload.
KAISHA R. de Murdock Hyundai Lindon respondió el 12/22/2021 09:50 AM

Thanks for the awesome review! We are so glad that you trust us for all of your vehicle's needs. We strive to provide a 5 star experience every time you come in. We look forward to working with you in the future!

Shawn Miller, Service Manager

Empleados con los que trabajó
CC
CAEL CALDWELL
Assistant Service Manager
Cliente verificado
Eagle Mountain, UT
2013 Hyundai Sonata
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/04/2021
cliente verificadoCliente Verificado
8
Categoría: Service
Maintenance
After having a difficult experience I was reached out to and I feel they did a great job taking ownership and helping me get things taken care of. I really appreciated it.
Empleados con los que trabajó
CC
CAEL CALDWELL
Assistant Service Manager
Cliente verificado
Eagle Mountain, UT
2013 Hyundai Sonata
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/04/2021
cliente verificadoCliente Verificado
8
Categoría: Service
Maintenance
After having a difficult experience I was reached out to and I feel they did a great job taking ownership and helping me get things taken care of. I really appreciated it.
Reseña Original
Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5
10/28/2021
Tipo de Servicio: Maintenance
4
Categoría: Service
Hyundai Lindon
Expect a long wait.
SHAWN M. de Murdock Hyundai Lindon respondió el 11/01/2021 09:32 AM

Thank you for your feedback. We will reach out for further information.

Empleados con los que trabajó
CC
CAEL CALDWELL
Assistant Service Manager
KH
gravatar
Kristina H.
Mapleton, UT
2021 Hyundai Kona
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/07/2021
cliente verificadoCliente Verificado
10
Categoría: Service
Great Customer Service
I was contacted about my service and any questions I had were answered. I'd say this was an example of great customer service.
Empleados con los que trabajó
CC
CAEL CALDWELL
Assistant Service Manager
KH
gravatar
Kristina H.
Mapleton, UT
2021 Hyundai Kona
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/07/2021
cliente verificadoCliente Verificado
10
Categoría: Service
Great Customer Service
I was contacted about my service and any questions I had were answered. I'd say this was an example of great customer service.
Reseña Original
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
10/05/2021
Tipo de Servicio: Maintenance
9
Categoría: Service
Quick and Efficient Service
I drove my car into the service area. My car was taken from there, serviced, and returned sooner than I had anticipated. The customer service was great as well. A nice friendly environment.
CAEL C. de Murdock Hyundai Lindon respondió el 10/07/2021 07:12 PM

Thanks for speaking with me and I'm glad to hear you had a good experience!

Empleados con los que trabajó
CC
CAEL CALDWELL
Assistant Service Manager
WH
gravatar
Whitney H.
Spanish Fork, UT
2021 Hyundai Kona
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/29/2021
cliente verificadoCliente Verificado
7
Categoría: Service
Service Advisor and Check-In
Vehicle check in was great. Haven't had one go that smoothly at any other dealership. Good communication. Friendly personnel. Cael the service advisor is what made this visit exceptional. Their rescore system seems sketchy
Empleados con los que trabajó
CC
CAEL CALDWELL
Assistant Service Manager
KF
gravatar
Katheryn F.
Lindon, UT
2019 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/22/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
Friendly, fast, and through.
I appreciated the speed in which they took care of the maintence of my car and performance
KARI M. de Murdock Hyundai Lindon respondió el 09/23/2021 05:55 AM

Thank you so much for your positive review! We are always so happy to hear when you have a good experience. Thank you for choosing Murdock! We look forward to seeing you for all of your servicing and maintenance needs. 

Shawn Miller, Service Manager

Empleados con los que trabajó
CC
CAEL CALDWELL
Assistant Service Manager
WH
gravatar
Whitney H.
Spanish Fork, UT
2021 Hyundai Kona
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/29/2021
cliente verificadoCliente Verificado
7
Categoría: Service
Service Advisor and Check-In
Vehicle check in was great. Haven't had one go that smoothly at any other dealership. Good communication. Friendly personnel. Cael the service advisor is what made this visit exceptional. Their rescore system seems sketchy
Reseña Original
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
09/22/2021
Tipo de Servicio: Maintenance
8
Categoría: Service
Great Service Experience
Vehicle check in was great. Haven't had one go that smoothly at any other dealership. Good communication. Friendly personnel.
CAEL C. de Murdock Hyundai Lindon respondió el 09/23/2021 12:23 PM

Thanks for taking the time to speak with me Whitney!
-Cael

Empleados con los que trabajó
CC
CAEL CALDWELL
Assistant Service Manager
JS
gravatar
Jenny S.
Springville, UT
2020 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/26/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Customer service
I had my daughter bring my car over for service. The staff were very nice to her and made sure that she knew where to wait and answered any and all questions that she had, Landon checked my steering with all the issue I had and found the problem and made sure the car was safe to drive. Thank you for your service and help.
Recomendado
KAISHA R. de Murdock Hyundai Lindon respondió el 07/26/2021 04:47 PM

Thanks for the awesome review! We are so glad that you trust us for all of your vehicle's needs. We strive to provide a 5 star experience every time you come in. We look forward to working with you in the future!

Shawn Miller, Service Manager

Empleados con los que trabajó
CC
CAEL CALDWELL
Assistant Service Manager
Cliente verificado
Draper, UT
2020 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/23/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Punctual, professional service
The service was completed quickly, on time, and thoroughly. Clean waiting area with drinks and snacks. Very friendly service people.
Recomendado
SERVICE C. de Murdock Hyundai Lindon respondió el 07/24/2021 07:33 AM

Thank you so much for your positive review! We are always so happy to hear when you have a good experience. Thank you for choosing Murdock! We look forward to seeing you for all of your servicing and maintenance needs. 

Shawn Miller, Service Manager

Empleados con los que trabajó
CC
CAEL CALDWELL
Assistant Service Manager
ZH
gravatar
Zackary H.
Santaquin, UT
2021 Hyundai Venue
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/22/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great place to buy a car
It’s a great place to buy a car or have one fixed
Recomendado
KAISHA R. de Murdock Hyundai Lindon respondió el 07/23/2021 06:16 AM
Thank you for your great review! 5 star service is our standard practice and we are very glad to hear that we were able to deliver that standard to you. We hope to see you for all your future vehicle needs!

Shawn Miller, Service Manager
Empleados con los que trabajó
CC
CAEL CALDWELL
Assistant Service Manager
WS
gravatar
Willy S.
Orem, UT
2017 Hyundai Santa Fe Sport
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/08/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Amazing service with amazing people
You guys rock! Keep up the great work!
Recomendado
SERVICE C. de Murdock Hyundai Lindon respondió el 07/09/2021 06:13 AM

Thank you for your great review! 5 star service is our standard practice and we are very glad to hear that we were able to deliver that standard to you. We hope to see you for all your future vehicle needs!

Shawn Miller, Service Manager
Empleados con los que trabajó
CC
CAEL CALDWELL
Assistant Service Manager
BW
gravatar
Brody W.
Saratoga Springs, UT
2017 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/10/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service
Cael Caldwell is an exceptional service tech mission/advisor
Recomendado
KARI M. de Murdock Hyundai Lindon respondió el 06/11/2021 06:31 AM
Thank you so much for your positive review! We are always so happy to hear when you have a good experience. Thank you for choosing Murdock! We look forward to seeing you for all of your servicing and maintenance needs. 

Shawn Miller, Service Manager
Empleados con los que trabajó
CC
CAEL CALDWELL
Assistant Service Manager
Cliente verificado
Provo, UT
2020 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/10/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Good service
Good
Recomendado
KARI M. de Murdock Hyundai Lindon respondió el 06/11/2021 06:31 AM
Thank you so much for your positive review! We are always so happy to hear when you have a good experience. Thank you for choosing Murdock! We look forward to seeing you for all of your servicing and maintenance needs. 

Shawn Miller, Service Manager
Empleados con los que trabajó
CC
CAEL CALDWELL
Assistant Service Manager
CT
gravatar
Carlee T.
Ephraim, UT
2020 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/18/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
The people ?
Love Murdock Hyundai !
Recomendado
KARI M. de Murdock Hyundai Lindon respondió el 05/19/2021 10:14 AM

Thank you so much for your positive review! We are always so happy to hear when you have a good experience. Thank you for choosing Murdock! We look forward to seeing you for all of your servicing and maintenance needs. 

Shawn Miller, Service Manager

Empleados con los que trabajó
CC
CAEL CALDWELL
Assistant Service Manager
JL
gravatar
John L.
Orem, UT
2020 Hyundai Elantra Gt
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/17/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Punctual and profressional
I always feel well taken care of here. The service techs are always happy to answer my questions and go the extra mile. They provide good feedback and set clear expectations that are easy to follow. Always a great experience!
Recomendado
BRIDGER H. de Murdock Hyundai Lindon respondió el 04/17/2021 04:39 PM

Thank you for your great review! 5 star service is our standard practice and we are very glad to hear that we were able to deliver that standard to you. We hope to see you for all your future vehicle needs!

Shawn Miller, Service Manager

Empleados con los que trabajó
CC
CAEL CALDWELL
Assistant Service Manager
Cliente verificado
Orem, UT
2019 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/17/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great service
Everyone was fast and efficient. I would definitely return
Recomendado
BRIDGER H. de Murdock Hyundai Lindon respondió el 04/17/2021 04:39 PM

Thank you for your great review! 5 star service is our standard practice and we are very glad to hear that we were able to deliver that standard to you. We hope to see you for all your future vehicle needs!

Shawn Miller, Service Manager

Empleados con los que trabajó
CC
CAEL CALDWELL
Assistant Service Manager
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
Atención
Usamos cookies para personalizar contenido, habilitar cierta funcionalidad y rastrear análisis del sitio con fines de marketing. Usted consiente nuestras cookies si continúa utilizando este sitio web.