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Bryan Murillo

Service Writer/Manager
Calificación General
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(236 reviews)
89

ER
EDWIN R.
Chicago, IL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/19/2026
cliente verificadoCliente Verificado
10
Tire service
Stopped by to buy new tires for my car. Got a competitive quote and they were able to get them installed same day. Did have an issue next day with one of the pressure sensors but went back and they got it looked at right away and fixed it. No issues since. Would recommend highly.
Empleados con los que trabajó

JJ
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JEEP OF CHICAGO J.
Chicago, IL
Nissan *ROGUE
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/11/2026
cliente verificadoCliente Verificado
10
JON
great experience
Owner de Midtown Auto Repair- Goodyear respondió el 03/12/2026 09:38 AM

We're pleased to hear you had a great experience with us! It's our mission to keep your ride running smoothly, so if you ever need anything for your Rogue, you know where to find us. We appreciate your support and look forward to helping you out in the future!

Empleados con los que trabajó

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FAITH V.
Chicago, IL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/10/2026
cliente verificadoCliente Verificado
10
Quick and Easy
I was quoted by the Honda dealership for $1300 for a new alternator. Ridiculous. I got to Midtown Auto Repair— Half the cost, half the time. The gentleman who helped me was very kinda and understanding that I had limited time for my repair before I needed my car back. They finished it the next day, and my car is great now!! Great people, great work, will definitely use Midtown Auto Repair again, and recommend it to anyone and everyone!!! Thank you guys at Midtown Auto Repair!!!
Owner de Midtown Auto Repair- Goodyear respondió el 03/11/2026 09:36 AM

We’re glad to hear you had a great experience with us! Helping you save both time and money is what we're all about, and your Pilot is now back to running like a champ. It sounds like our team hit the sweet spot with that speedy service. We appreciate your recommendations—word of mouth is better than any commercial we could ever run! If you have any more automotive adventures, you know where to find us. Keep enjoying the ride!

Empleados con los que trabajó

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CYNTHIA M.
Chicago, IL
Mazda 3 SERIES
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/07/2026
cliente verificadoCliente Verificado
9
My new Mazda
I was undone when my new Mazda was scraped in an incident. I was directed to the repair team at the Good Year located at 1403 Shakespeare. I met Bryan, CoCo and team who turned my mini crisis into a manageable situation.

They were professional, patient, and very reassuring throughout the process. The team took the time to explain what needed to be done and handled the repair efficiently. When I got my car back, it looked great, and the entire experience was far less stressful than I expected.

I truly appreciated their customer service and the care they showed during a moment that was pretty upsetting for me. I would definitely recommend this location to anyone who needs honest, reasonable, supportive, and reliable service.
-Cynthia
Owner de Midtown Auto Repair- Goodyear respondió el 03/08/2026 10:36 AM

It sounds like the team at Goodyear really knocked it out of the park with your Mazda! We're glad to hear that Bryan, CoCo, and the rest of the crew turned your mini crisis into a smooth ride. We totally get it; car troubles can be about as enjoyable as stepping on a LEGO.We're proud of our team's commitment to professionalism and clear communication, and we're delighted that you felt supported throughout the process. Your recommendation means a lot to us and is definitely fuel to our engine! Here's to many more trouble-free miles ahead!

Empleados con los que trabajó

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CLAY S.
Chicago, IL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/03/2026
cliente verificadoCliente Verificado
10
Nail in tire
In and out in 45 mins with no appt. They found the object in my tire and charged me fifty bucks…no games, no nonsense. Friendly and efficient service. 10/10
Owner de Midtown Auto Repair- Goodyear respondió el 03/04/2026 09:36 AM

It's fantastic to hear that you had such a swift experience with us—45 minutes is practically a pit stop! We're glad we could sort out that pesky tire issue without the hassle. We aim for friendly service, but it's always a win when our efficiency matches it. If your tire turns into a magic carpet ride, you know where to find us!

Empleados con los que trabajó

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EMMA C.
Winnetka, IL
Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5
02/28/2026
cliente verificadoCliente Verificado
0
Not great
Got my oil changed here which was fine but they didn’t screw in my skid plate so it ended up falling open and dragging at the bottom of my car for the next two weeks. I brought it back in and they said they’d replace the skid plate but they ordered a new one and told me they’d call me when they received it but I still haven’t heard back or gotten it replaced and it’s 3 months later. Just got your oil changed at a local mechanic these big places suck
Empleados con los que trabajó

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JEAN E.
Chicago, IL
Pontiac MIDSIZE BONNEVILLE
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/28/2026
cliente verificadoCliente Verificado
10
Service above and beyond
They even went the extra mile to take the car next door to the car wash to clean off four months of Chicago winter.
Owner de Midtown Auto Repair- Goodyear respondió el 03/01/2026 09:37 AM

It sounds like your Bonneville is living its best life after a little pampering! We’re glad our team could go the extra mile—literally—to give your ride a fresh look. After all, a clean car is a happy car, especially after battling those Chicago winters. If only they could wash away the snow too! We appreciate your feedback and look forward to keeping your car in top shape.

Empleados con los que trabajó

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SUE K.
Chicago, IL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/27/2026
cliente verificadoCliente Verificado
10
Oil change
Friendly
Owner de Midtown Auto Repair- Goodyear respondió el 02/28/2026 09:38 AM

We're glad to hear you found our team friendly! It's always our goal to make your experience as enjoyable as a smooth drive in your Atlas. If there's anything else we can do to keep your wheels turning, just give us a shout!

Empleados con los que trabajó

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VLADO S.
Chicago, IL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/13/2026
cliente verificadoCliente Verificado
10
www
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Owner de Midtown Auto Repair- Goodyear respondió el 02/14/2026 09:38 AM

It seems like your review might have been squished into a tiny box! If there’s something specific you’d like to share about your experience, or if your Wrangler 4xe is having a little too much fun on the road, feel free to drop us a note. We’re all ears and ready to assist!

Empleados con los que trabajó

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ERIN P.
Chicago, IL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/12/2026
cliente verificadoCliente Verificado
9
Spare tire
I stopped in with a flat tire. Everyone was helpful and knowledgeable. They were able to get me out within 20 minutes!
Owner de Midtown Auto Repair- Goodyear respondió el 02/13/2026 09:37 AM

We appreciate your feedback and are glad to hear that our team was able to assist you with your flat tire quickly. It's always our goal to keep you rolling smoothly, and it sounds like we hit the mark this time! If you ever find yourself in a similar predicament, we’ll be ready to lend a tire-rrific hand. Safe travels in that Defender of yours!

Empleados con los que trabajó

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JOSE N.
Chicago, IL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/06/2026
cliente verificadoCliente Verificado
9
Excellent work and quick service
Great service.I was running late and one of the guys stood there 15 minutes past the time they were supposed to be there so I could pick up my car.
Owner de Midtown Auto Repair- Goodyear respondió el 02/07/2026 09:36 AM

We're really glad to hear that you had a positive experience with us! It sounds like our team knows how to stretch time like a magician when needed. We appreciate your patience and understanding. If you ever find yourself in a pinch again, just know we’ve got your back!

Empleados con los que trabajó

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JEAN L.
Chicago, IL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/05/2026
cliente verificadoCliente Verificado
10
Superior care and response
The team at midtown is wonderful to work with. They tell you the estimates , call you with updates and keep to their time commitments. They are a good group and communicate well with their customers.
Owner de Midtown Auto Repair- Goodyear respondió el 02/06/2026 09:36 AM

We genuinely appreciate your feedback! Our team's goal is to keep everything running smoothly—just like your vehicle after a good tune-up. It’s great to hear that our estimates and updates hit the mark. We're always here to make sure getting your car serviced is as enjoyable as getting a fresh cup of coffee on a Monday morning. Your support means a lot to us!

Empleados con los que trabajó

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BOB S.
Chicago, IL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/31/2026
cliente verificadoCliente Verificado
10
Lifesavers
Is driving down there Dan Ryan and got a large chunk of wire in my tire. I pulled off the expressway and this is one of the highest rated places around. The ratings were correct they did a good job and rather quickly. I highly recommend.
Owner de Midtown Auto Repair- Goodyear respondió el 02/01/2026 09:36 AM

We're glad you made it to us before that chunk of wire tried to take a permanent vacation in your tire! It's always great to hear that our quick service impressed, especially when you’re in a bind like that. Thank you for recommending us—your tire’s newfound freedom appreciates it! If you find any more rogue wires trying to hitch a ride, you know where to head next. Safe driving out there!

Empleados con los que trabajó

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GAIL T.
Chicago, IL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/30/2026
cliente verificadoCliente Verificado
10
Struggled to get to Goodyear
My spare tire was going flat yesterday, but I drove on it to get to Goodyear Tire. I was so glad that my tires were in stock and the replacement of my old tires was swiftly taken care of. Goodyear saved me from being stranded. Thank you.
Owner de Midtown Auto Repair- Goodyear respondió el 01/31/2026 09:36 AM

It's great to hear that we could step in like a superhero just in time! It sounds like your spare tire was ready to throw in the towel, but thankfully, we were here to provide a quick rescue with new tires. We're delighted that we had what you needed in stock and that we could get you back on the road without a hitch. Here’s to smooth sailing ahead—no more flat tires in sight!

Empleados con los que trabajó

KF
KRISTINA F.
Chicago, IL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/29/2026
cliente verificadoCliente Verificado
10
Loyal customer
I have been coming to Midtown for years, because they are kind and trustworthy. Brian is the best.
Owner de Midtown Auto Repair- Goodyear respondió el 01/30/2026 09:40 AM

We really appreciate your loyalty and are glad to hear that our kindness and trustworthiness keep you coming back! Brian definitely has a way of making car troubles seem a little less troublesome with his expertise and charm. We look forward to continuing to keep your ride in top shape!

Empleados con los que trabajó

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VAL V.
Chicago, IL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/28/2026
cliente verificadoCliente Verificado
10
Outstanding Customer Service
BRYAN the sales manager was accommodating, extremely professional, knowledgeable of the automotive industry. I recommend this location.
Owner de Midtown Auto Repair- Goodyear respondió el 01/29/2026 09:35 AM

We appreciate your feedback about your experience! It sounds like Bryan really knows his way around both the sales floor and the garage. We're glad to hear he made your visit a smooth ride. Your recommendation means a lot to us—thank you for sharing!

Empleados con los que trabajó

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RACHAEL R.
Chicago, IL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/25/2026
cliente verificadoCliente Verificado
10
Excellent service!
Excellent service! They are so helpful and friendly with great well priced service.
Owner de Midtown Auto Repair- Goodyear respondió el 01/26/2026 09:36 AM

We're glad to hear that you had such a positive experience with us! It sounds like our team hit the mark with both service and pricing. If only fixing a flat tire was as easy as it seems when you're having fun with the staff! We appreciate your support and look forward to keeping your vehicle in tip-top shape.

Empleados con los que trabajó

EO
ERIC O.
Chicago, IL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/25/2026
cliente verificadoCliente Verificado
10
Always Great & Friendly Service
We appreciate the entire team’s dedication to great, thorough and friendly service when we either have an appointment or a drop in. Thanks for everything!
Owner de Midtown Auto Repair- Goodyear respondió el 01/26/2026 09:36 AM

It's fantastic to hear that our team's dedication is shining through, whether it's for scheduled appointments or spontaneous drop-ins. We strive to keep the gears running smoothly and the smiles wide. Your support means the world to us, and we’ll keep the friendly service coming, no matter what. Here's to many more visits filled with thorough check-ups and good vibes!

Empleados con los que trabajó

US
URIEL S.
Chicago, IL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/25/2026
cliente verificadoCliente Verificado
10
Exhaust
Good
Owner de Midtown Auto Repair- Goodyear respondió el 01/26/2026 09:36 AM

We appreciate your feedback and are glad to hear you found our service good. If there's anything specific you enjoyed or any further assistance you need, feel free to let us know. We’re always here to help keep your ride running smoothly!

Empleados con los que trabajó

JP
JOHN P.
Chicago, IL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/22/2026
cliente verificadoCliente Verificado
10
Honest and caring
These guys are the best.
Owner de Midtown Auto Repair- Goodyear respondió el 01/23/2026 09:37 AM

Thanks for the praise! We're glad you think we're the best—it's always nice to have our efforts recognized. We strive to keep the wheels turning smoothly for all our customers, so if you ever need anything else, you know where to find us!

Empleados con los que trabajó

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