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Bryan Murillo

Service Writer/Manager
Calificación General
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(118 reviews)
94

ML
MARISA L.
Chicago, IL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/12/2024
cliente verificadoCliente Verificado
10
Nail in tire
Got me in and out very quickly, I drive for my job and was worried it was going to be a whole two hour ordeal of getting my tire replaced. They were able to patch it up even though it was near the sidewall.
Owner de Midtown Auto Repair- Goodyear respondió el 06/13/2024 09:35 AM

We're thrilled to hear that we were able to get you back on the road swiftly, Marisa! Your job should be worry-free, and we're glad we could help make that happen. Thanks for trusting us with your vehicle and taking the time to share your positive experience! Drive safely out there!

Empleados con los que trabajó

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KYLE S.
Chicago, IL
Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5
06/12/2024
cliente verificadoCliente Verificado
5
just ok
Friendly technitians, maintenence work done was quality, however an the additional issue that came up was not resolved
Empleados con los que trabajó

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SUSANNA M.
Chicago, IL
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
06/11/2024
cliente verificadoCliente Verificado
9
Good service and value
The only criticism is that communication could have been improved. Bottom line: new battery had to wait until briefly recharged old battery was officially dead. We would have understood but we waited unnecessarily thinking the new battery was already being installed.
Owner de Midtown Auto Repair- Goodyear respondió el 06/12/2024 09:35 AM

Dear Susanna,Thank you for sharing your experience with us. We appreciate the feedback and apologize for any miscommunication regarding the battery replacement. Your insight helps us improve our processes to better serve our customers in the future. We hope to have the opportunity to provide you with a seamless experience on your next visit.Best regards,Midtown Auto Repair-Goodyear

Empleados con los que trabajó

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TOM P.
Chicago, IL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/07/2024
cliente verificadoCliente Verificado
10
They Listen and are problem solvers
I took my car there for Battery related issues. They did an analysis and they got me in and out quickly. I appreciate that.
Owner de Midtown Auto Repair- Goodyear respondió el 06/08/2024 09:34 AM

We're delighted to have been able to assist with your battery issues and get you back on the road swiftly! Thank you for choosing us, and we'll be here whenever you need us.

Empleados con los que trabajó

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KATIE J.
Chicago, IL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/07/2024
cliente verificadoCliente Verificado
10
Tire repair
Very quick!!!
Owner de Midtown Auto Repair- Goodyear respondió el 06/08/2024 09:34 AM

Thank you for the awesome 5-star review, Katie! We're thrilled to hear that our service was quick for you. If there's anything else we can do for you in the future, just let us know.

Empleados con los que trabajó

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PETER M.
Chicago, IL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/07/2024
cliente verificadoCliente Verificado
8
Service
Promt
Owner de Midtown Auto Repair- Goodyear respondió el 06/08/2024 09:34 AM

We're delighted to hear that you had a positive experience with us, Peter! Providing prompt service is a top priority for us, and we're glad to see that reflected in your review. We appreciate your support and look forward to seeing you again in the future!

Empleados con los que trabajó

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WILL M.
Chicago, IL
Acura *RDX
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/06/2024
cliente verificadoCliente Verificado
10
Great
Staff was communicative and great!
Owner de Midtown Auto Repair- Goodyear respondió el 06/07/2024 09:36 AM

Hey Will! We're thrilled to hear that you had a great experience with our communicative staff. Thanks for the 5-star rating and for choosing us for your automotive needs. We always strive to provide top-notch service, so it's awesome that we hit the mark with you. We look forward to seeing you again in the future!

Empleados con los que trabajó

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CLYDE L.
Lansing, IL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/06/2024
cliente verificadoCliente Verificado
10
Break Service
Great service! It was fast and efficient!
Owner de Midtown Auto Repair- Goodyear respondió el 06/07/2024 09:36 AM

We're thrilled to hear that you had a great experience at our auto repair shop! Fast and efficient service is what we strive for, and we're glad we could meet your expectations. Thank you for taking the time to share your positive feedback, and we look forward to welcoming you back in the future!

Empleados con los que trabajó

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CHRISTIAN C.
Chicago, IL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/30/2024
cliente verificadoCliente Verificado
10
Bryant and his team are great!
Bryant and his team are great!
Owner de Midtown Auto Repair- Goodyear respondió el 05/31/2024 09:35 AM

Thank you so much for the awesome feedback, Christian! We're delighted to know that you had a great experience with Bryant and our team. If you ever need anything else, just give us a shout. Cheers!

Empleados con los que trabajó

BJ
BRIAN J.
Chicago, IL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/22/2024
cliente verificadoCliente Verificado
10
Very friendly, very efficient
I have been going to this garage for several years for all of my needs for my Saab 95 I have always received prompt service, it has made owning this car very easy
Owner de Midtown Auto Repair- Goodyear respondió el 05/23/2024 09:35 AM

We're thrilled to have been your go-to garage for your Saab 95 over the years! Thank you for sharing your positive experience with us. We take pride in providing prompt service to make car ownership as hassle-free as possible. Looking forward to continuing to meet all your automotive needs in the future!

Empleados con los que trabajó

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YOUSAF A.
Chicago, IL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/21/2024
cliente verificadoCliente Verificado
10
First time customer
The place is clean had a oil leak the were able to fix the issue in one day . I called the dealership that I bought the car I was told they won't be able I get my car in for 5 days . My friend told me about this repair shop . I am so glad I went there . Super nice crew .
Owner de Midtown Auto Repair- Goodyear respondió el 05/22/2024 09:34 AM

We're thrilled to hear that we could help you out with your oil leak issue promptly, Yousaf! It's great to know that your friend's recommendation led you to us, and we're happy to have met your expectations. Thank you for the kind words, and we look forward to seeing you again in the future!

Empleados con los que trabajó

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GARY P.
Chicago, IL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/21/2024
cliente verificadoCliente Verificado
10
Tire repair
I have used this shop before And the service is always fabulous
Owner de Midtown Auto Repair- Goodyear respondió el 05/22/2024 09:34 AM

Gary, thank you for being a loyal customer! We greatly appreciate your continued trust in our team. Looking forward to providing you with fabulous service again in the future.

Empleados con los que trabajó

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BOB G.
Chicago, IL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/18/2024
cliente verificadoCliente Verificado
10
The best place to fix your car
Bryan and the team are prompt, trustworthy, and do excellent work for reasonable prices. If you need work done on your car, look no further, this is the place!

Mid-Town Auto is known by everyone in my household as the only place to take our cars if they’re having an issue.
Empleados con los que trabajó

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ROSA R.
Chicago, IL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/14/2024
cliente verificadoCliente Verificado
10
Great experience
I was in Chicago from out of state and needed a new tire. I had no appointment and just did a walk in. The staff was very friendly and professional. I was able to get a new tire without having to wait hours since they took my car into shop to work on it immediately. They also have a comfortable waiting area, if you’re waiting on your car.
Empleados con los que trabajó

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CAROL S.
Chicago, IL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/10/2024
cliente verificadoCliente Verificado
10
Professional and kind
I have used this business for 4 years. They have always done excellent work with no attempt to up sell.
Empleados con los que trabajó

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BILL R.
Chicago, IL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/09/2024
cliente verificadoCliente Verificado
10
The Best
The entire team at this shop is fantastic. They are an asset to the Goodyear brand and should be at the top of AAA’s highly recommended repair facilities.
Empleados con los que trabajó

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JOSH L.
Chicago, IL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/09/2024
cliente verificadoCliente Verificado
10
Would give 6 stars!!
Could not recommend a better shop! Brian is friendly, kind, and knowledgeable. The rest of the staff are fantastic as well!!
Empleados con los que trabajó

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MARK S.
Chicago, IL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/09/2024
cliente verificadoCliente Verificado
10
They are friendly, fast and have a fair rate. Brian is the man.
friendly, fast and fair. they make sure the job gets done right.
Empleados con los que trabajó

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TAYLOR R.
Chicago, IL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/09/2024
cliente verificadoCliente Verificado
10
Amazing Service
Had a fantastic experience at Goodyear.
Empleados con los que trabajó

Mostrando Reseña 101 - 119 de 119 en total
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.