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Bryan Murillo

Service Writer/Manager
Calificación General
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(120 reviews)
94

SS
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SHARYN S.
Chicago, IL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/31/2025
cliente verificadoCliente Verificado
10
Exceptional Customer Service!
First time at Midtown. I already knew what was most likely needed, so there wasn't any surprises. I was impressed from the moment I walked in and was greeted with a pleasant smile and by name. They are extremely efficient and have one person examine your car beforehand and another after the maintenance or repairs are completed. They also accept the Costco membership 15% discount coupons, which is an added perk if you are a Costco member. I will be back.
Owner de Midtown Auto Repair- Goodyear respondió el 02/01/2025 09:38 AM

We're delighted to hear about your first visit to Midtown Auto Repair! It sounds like you experienced a seamless blend of efficiency and friendliness – just like a well-oiled machine, right? It's great that we could align with your car maintenance expectations without any surprises. And who doesn't love a little extra savings, especially with those Costco discount coupons? We're all about making your visit not only smooth but also rewarding. We look forward to your next visit where we can keep your vehicle running in top shape!

Empleados con los que trabajó

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ALICE K.
Winfield, IL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/30/2025
cliente verificadoCliente Verificado
10
My 2d time at Midtown, service was outstanding and customer service was the BEST!!!
My car wouldn’t start, so I had it towed 37 miles to Midtown. Midtown told me that if I paid for a higher AAA level ($27) AAA would tow the car for free. That info saved me $250!!!!
I have an older BMW. I need knowledgeable mechanics to keep it in good working order. I am absolutely pleased with the knowledge and skill of Midtown mechanics. They have a lot of training and experience with foreign cars. They do better work than the BMW dealer.
I strongly recommend Midtown to my friends.
Owner de Midtown Auto Repair- Goodyear respondió el 01/31/2025 09:37 AM

It's fantastic to hear that our team could save you a pretty penny on the tow—consider us your roadside superheroes! We take pride in our knack for keeping your BMW running smoother than a hot knife through butter. We aim to keep our customers happy and their cars even happier, especially when they come with a little more European flair. Sharing your experience with friends is the best compliment we can receive, so we appreciate you spreading the word! We’re here for all your BMW needs, ready to keep it purring like a well-fed cat.

Empleados con los que trabajó

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EMILY P.
Chicago, IL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/30/2025
cliente verificadoCliente Verificado
10
Great Customer Service & Advice on Repairs
The Chicago winter got the best of my car this January with below 0 temps. I had my car towed to Midtown Auto Repair needing a new alternator and battery. The team at Midtown, specifically Brian, were super helpful and responsive to all of my questions. I also really appreciated that they found some additional repairs that were needed and were transparent about the urgency of each one. I didn’t feel like my car would fall apart if I didn’t fix every single issue, and I knew which ones were most urgent as they’re safety concerns. I’ll definitely be returning to Midtown for future repairs!
Owner de Midtown Auto Repair- Goodyear respondió el 01/31/2025 09:37 AM

It's fantastic to hear you had such a positive experience with us, especially after your car faced the brutal Chicago winter! Dealing with subzero temps is no easy task for any vehicle, but we're glad we could help bring it back to life. Our team strives to keep things as transparent as possible—after all, we want you to feel like you're getting a thorough inspection without the feeling that your car is on the brink of becoming a modern art installation. We're here to ensure your ride is safe and sound without sending you into a panic over every little problem.Looking forward to assisting you with future repairs—may your car stay warm and cozy all winter long!

Empleados con los que trabajó

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PETE M.
Chicago, IL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/29/2025
cliente verificadoCliente Verificado
9
Nice place
I’ll go back if I need more services done. Prices are decent and the customer service was very good
Owner de Midtown Auto Repair- Goodyear respondió el 01/30/2025 09:37 AM

We appreciate you taking the time to share your experience! It's great to hear that you found our prices reasonable and that our customer service hit the mark. We're always here to help when your vehicle needs some TLC, so just consider us your friendly neighborhood pit stop. Safe travels until then!

Empleados con los que trabajó

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MARIEL M.
Chicago, IL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/29/2025
cliente verificadoCliente Verificado
10
Oil Change
The gentleman at the front desk was really nice and made the entire experience fantastic. I will be coming here from now on!
Owner de Midtown Auto Repair- Goodyear respondió el 01/30/2025 09:37 AM

We appreciate your feedback and are glad to hear our front desk team made such a positive impression! It's always nice when a little friendly service can turn a routine trip to the shop into a fantastic experience. We're looking forward to seeing you again—consider this your new auto repair home!

Empleados con los que trabajó

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CARL T.
Chicago, IL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/28/2025
cliente verificadoCliente Verificado
10
Tire Repair
The team at Midtown is fantastically professional. So glad they are a part of our community.
Owner de Midtown Auto Repair- Goodyear respondió el 01/29/2025 09:37 AM

We appreciate your feedback and are delighted to hear that you find our team to be incredibly professional. It's wonderful to know that we can be a part of the community and serve customers like you. If our expertise keeps your wheels turning smoothly, we've done our job right!

Empleados con los que trabajó

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JOSH W.
Chicago, IL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/28/2025
cliente verificadoCliente Verificado
10
Highly recommend
Service team was very helpful and friendly. Quality service and a clean shop, will definitely be back!
Owner de Midtown Auto Repair- Goodyear respondió el 01/29/2025 09:37 AM

We're delighted to hear you had such a positive experience with our service team! It’s great to know that you found our shop not just clean, but also filled with friendly faces ready to help. We strive to keep the quality up and the dust down! Looking forward to your next visit—your car will be waiting for a reunion.

Empleados con los que trabajó

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AXEL H.
Chicago, IL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/26/2025
cliente verificadoCliente Verificado
9
Prompt and communicative
Bryan at the desk was personal and informative throughout the whole process, I trust this place and will be back again if ever in need
Owner de Midtown Auto Repair- Goodyear respondió el 01/27/2025 09:36 AM

We appreciate you taking the time to share your experience! It's wonderful to hear that Bryan made your visit so personal and informative. Building trust is key in this business, and we're glad to know we've hit the mark. Just remember, if your car ever needs assistance, we're always here to help save the day!

Empleados con los que trabajó

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SANDRA K.
Chicago, IL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/25/2025
cliente verificadoCliente Verificado
10
Great service
They were very welcoming and helpful. My tire was fixed while I waiting. Highly recommend!
Owner de Midtown Auto Repair- Goodyear respondió el 01/26/2025 09:39 AM

We appreciate your recommendation and are glad to hear that you found our team welcoming and helpful. Fixing tires while you wait is our version of fast food—without the fries, but with plenty of friendly service. If you're rolling into any more tire troubles, we'll be here, ready to help!

Empleados con los que trabajó

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HALEY V.
Chicago, IL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/24/2025
cliente verificadoCliente Verificado
10
Quick and easy service, high quality repair
I got a flat tire and came in for their help. Within an hour and a half they’d plugged the hole in the tire, reinflated it, and had me on my way- for a great price too.
Owner de Midtown Auto Repair- Goodyear respondió el 01/25/2025 09:37 AM

We're glad to hear that we could help you out in a pinch! Nothing like a flat tire to throw a wrench into your day, but it sounds like we got you back on the road in record time. And who doesn’t love a great deal? If life throws you another tire-related curveball, you know where to find us! Safe travels out there.

Empleados con los que trabajó

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LIBEN S.
Chicago, IL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/16/2025
cliente verificadoCliente Verificado
10
Best Mechanic Referral Ever
I got referred by one of my friends who has been going there for a while. I needed a mechanic in Chicago that was reasonable, which hard no matter what side. Bryan was a really great dude, super nice and laid back. Talking to mechanics usually seems tense, but talking to Bryan felt very chill. He gave me amazing estimates which was the best part, and did a great job on my car. Thanks Bryan and midtown !!! See you soon.
Owner de Midtown Auto Repair- Goodyear respondió el 01/17/2025 09:37 AM

It sounds like you hit the jackpot with Bryan! It's truly refreshing to find a mechanic who can keep things chill while delivering top-notch service. We're happy to hear you found our estimates to be reasonable—after all, we believe that car repairs shouldn’t break the bank or your spirit. Your friend obviously has great taste when it comes to recommending us! We'll keep the good vibes rolling and look forward to your next visit. Safe driving!

Empleados con los que trabajó

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EMIDIO O.
Chicago, IL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/15/2025
cliente verificadoCliente Verificado
10
Brian took great care of me
came in and was given very informative information that I would understand will be coming back!
Owner de Midtown Auto Repair- Goodyear respondió el 01/16/2025 09:36 AM

We're glad to hear that our team was able to provide you with the information you needed in a way that made sense! Clear communication is key in our line of work, and it's great to know we've hit the mark. We look forward to your return, ready to tackle whatever your vehicle needs. Safe travels until then!

Empleados con los que trabajó

PF
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Peter F.
Chicago, IL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/10/2025
10
Should be called should be called Midtown great year!
I work for the city of Chicago and Bryan and his team over at Midtown are excellent and so great that you guys should actually change the name from Midtown Goodyear to Midtown great year because Bryan and his team are great!! ?? excellent, five stars all the way ! ⭐️⭐️⭐️⭐️⭐️
Sincerely……….. Peter - Chicago, Department Of Transportation - bridges!
Owner de Midtown Auto Repair- Goodyear respondió el 01/11/2025 09:38 AM

We appreciate the heartfelt review and the clever name suggestion. It sounds like Bryan and the team have really made an impact. We're always striving to provide great service that keeps your wheels rolling smoothly—pun intended. Your support means a lot to us and keeps our engines running! Thank you for your work with the City of Chicago—bridges are no small feat!

Empleados con los que trabajó

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MICHAEL S.
Chicago, IL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/10/2025
cliente verificadoCliente Verificado
10
Thank you
I appreciate Brian and Cuco and the staff for taking great care of me. I appreciate the great customer service and work completed on my vehicle.
Owner de Midtown Auto Repair- Goodyear respondió el 01/11/2025 09:38 AM

We're glad to hear that Brian, Cuco, and the team made such a positive impression! Taking care of our customers is our top priority, and it sounds like we hit the mark with your experience. We aim for top-notch customer service with a side of expert vehicle care—because who doesn’t want their wheels running like a well-oiled machine? We look forward to keeping your vehicle in tip-top shape!

Empleados con los que trabajó

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JEAN E.
Chicago, IL
Pontiac MIDSIZE BONNEVILLE
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/08/2025
cliente verificadoCliente Verificado
10
Great people to work with
Everyone is pleasant, efficient and highly skilled.
Owner de Midtown Auto Repair- Goodyear respondió el 01/09/2025 09:37 AM

We're glad to hear that you found our team pleasant, efficient, and highly skilled. It's great to know that our efforts are making a positive impression. We aim to keep those wheels turning smoothly, both in your car and in keeping you happy!

Empleados con los que trabajó

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PETER F.
Chicago, IL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/08/2025
cliente verificadoCliente Verificado
10
Midtown good year should be called Midtown great year because their GREAT !!
Midtown good year should be called Midtown great year because their GREAT !! Excellent!!
Owner de Midtown Auto Repair- Goodyear respondió el 01/09/2025 09:37 AM

We appreciate the enthusiasm! It sounds like our team might need to rethink our name—Midtown Great Year does have a nice ring to it. We're really glad you had a fantastic experience with us. We'll keep striving to live up to that title!

Empleados con los que trabajó

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KORY K.
Chicago, IL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/04/2025
cliente verificadoCliente Verificado
10
Patched Tire
A screw ended up in one of my tires and stopped holding air. I went to Midtown because I took my old Honda Accord there a couple years ago and had a good experience. It was the same as I remembered - the guy in the service center (same one that helped me with my old car) was welcoming and helpful. Very clean and modern shop. I was in and out in 30 minutes tops, all set. Will continue to bring my car here and recommend it to others.
Owner de Midtown Auto Repair- Goodyear respondió el 01/05/2025 09:37 AM

We're glad to hear that your experience was just as memorable as your last visit! It's always nice when the same friendly face is there to help. A clean and modern shop is like a breath of fresh air—consider us the spa for your cars! We're proud to be your go-to for all things automotive, and we appreciate you spreading the word. Keep those wheels turning smoothly!

Empleados con los que trabajó

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MOHAMED S.
Schererville, IN
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/03/2025
cliente verificadoCliente Verificado
10
Great Service. Great workers.
Called pep boys before them and Pep boys told me 3 hour wait to put my spare tire on… Goodyear was able to get me in and out quick. Took the worry out of me and got it done!!! No tire switch should be a 3 hour job! Thank you Goodyear.
Owner de Midtown Auto Repair- Goodyear respondió el 01/04/2025 09:35 AM

We're glad to hear we could rescue you from a long wait! It sounds like you made the right call—pun intended—by choosing us for your tire needs. A spare tire swap shouldn’t take an eternity, and we’re happy to take the worry off your shoulders. Thanks for trusting us with your wheels; we’re just a call away when you need another quick pit stop!

Empleados con los que trabajó

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ROGER R.
Chicago, IL
Tesla *MODEL S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/18/2024
cliente verificadoCliente Verificado
10
Slow tire leak
As usual (I am king of tire issues) they fixed it on the spot. Always pleasant always personal.
Owner de Midtown Auto Repair- Goodyear respondió el 12/19/2024 09:36 AM

We're glad to hear that we could tackle your tire troubles on the spot once again! It's always a pleasure to help out the self-proclaimed king of tire issues. If only we could crown you, right? Thanks for your continued trust in our team—let's keep those tires rolling smoothly!

Empleados con los que trabajó

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BILL R.
Chicago, IL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/13/2024
cliente verificadoCliente Verificado
10
Excellent
Fantastic work and quick service as always. Great Job!!
Owner de Midtown Auto Repair- Goodyear respondió el 12/14/2024 09:37 AM

We appreciate your feedback and are glad to hear that you’ve experienced our quick service and top-notch work. It seems like we’re on a roll, and we aim to keep that ball rolling! If there’s ever anything else we can assist you with, don’t hesitate to reach out. Safe travels on the road!

Empleados con los que trabajó

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