BP

Brent Parker

Calificación General
Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5
4.7
(431 reviews)
77

CR
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CAREY R.
Spokane, WA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/17/2024
cliente verificadoCliente Verificado
10
Categoría: Service
Always a great place to hang out
Right when you pull in the service guys greet you and are friendly and efficient. The waiting room is spacious and comfortable. Coffee and other drinks provided.
Katrina S. de Mike White Ford of Coeur d'Alene respondió el 07/17/2024 05:23 PM

We greatly appreciate your positive feedback, Carey! It's fantastic to hear that our service team made you feel welcome with their friendly and efficient assistance. Our goal is to provide a comfortable and inviting environment for our customers, and we're thrilled that you found our waiting room spacious and comfortable. We're pleased that you enjoyed the complimentary coffee and drinks, and we look forward to welcoming you back for your future automotive needs!

Empleados con los que trabajó

KY
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KATHLEEN Y.
Spokane, WA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/17/2024
cliente verificadoCliente Verificado
10
Categoría: Service
Ec
.y experience with Mike Ford that there is no better car lot to work with. Ienjoy it everytime I go there. They fun and very helpful. Thank you guys
Katrina S. de Mike White Ford of Coeur d'Alene respondió el 07/17/2024 04:30 PM

We're thrilled to hear that you had such a positive experience with us, Kathleen! We strive to make every visit enjoyable and helpful, so we're delighted to know that we hit the mark for you. Thank you for the kind words, and we look forward to your next visit with us!

Empleados con los que trabajó

TJ
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TERI J.
Hayden Lake, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/17/2024
cliente verificadoCliente Verificado
10
Categoría: Service
service/ Mike White
They did the job quickly as promised.
Katrina S. de Mike White Ford of Coeur d'Alene respondió el 07/17/2024 04:03 PM

Hi, Teri! We're delighted to hear that our team could provide you with prompt and efficient service. Thank you for choosing us for your automotive needs! We hope to serve you again in the future. 

Empleados con los que trabajó

JH
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JAMES H.
Hayden, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/17/2024
cliente verificadoCliente Verificado
9
Categoría: Service
The Works
Excellent job as usual.
Katrina S. de Mike White Ford of Coeur d'Alene respondió el 07/17/2024 03:47 PM

We're thrilled to hear that you had another excellent experience with us, James! Our team at Mike White Ford of Coeur d'Alene is committed to providing skilled, efficient service to all our customers. Thank you for taking the time to share your feedback, and we look forward to seeing you again in the future!

Empleados con los que trabajó

RB
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RORY B.
Post Falls, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/17/2024
cliente verificadoCliente Verificado
10
Categoría: Service
It was a great experience. The guys were professional.
Having them come to my work to do this procedure. What's a huge plus!
Katrina S. de Mike White Ford of Coeur d'Alene respondió el 07/17/2024 03:08 PM

Thanks, Rory! We're delighted to hear that our mobile service made the experience more convenient for you! Providing exceptional service wherever you are is always our goal. Thank you for choosing Mike White Ford of Coeur d'Alene, and we look forward to serving you again in the future!

Empleados con los que trabajó

Cliente verificado
Coeur D Alene, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/15/2024
cliente verificadoCliente Verificado
10
Categoría: Service
Quick service
Reasonably priced for oil change! Was done and completed in a timely manner.
Katrina S. de Mike White Ford of Coeur d'Alene respondió el 06/15/2024 02:32 PM

We're glad to hear that you found our oil change service reasonably priced and completed in a timely manner. It's our goal to provide efficient and affordable maintenance for our customers. We look forward to serving you again in the future for all your automotive needs!

Empleados con los que trabajó

PL
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PATRICK L.
Coeur D Alene, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/13/2024
cliente verificadoCliente Verificado
10
Categoría: Service
Service Expedition & F-250 truck
Excellent service, courtesy, efficiency, knowledgeable, thorough evaluation with both Expedition F-250 vehicles.
Katrina S. de Mike White Ford of Coeur d'Alene respondió el 06/13/2024 09:59 AM

We're thrilled to hear about your positive experience, Patrick! Providing excellent service and thorough evaluations is what we aim for every time. We're glad we could exceed your expectations, and we appreciate your kind words. If you have any questions or need further assistance, don't hesitate to reach out.

Empleados con los que trabajó

PL
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PAUL L.
Post Falls, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/02/2024
cliente verificadoCliente Verificado
10
Categoría: Service
Mike White Ford Exceptional Service
This company has very courteous employees . The quality of service was excellent. The techs were honest and efficient. The price was right. This was my first experience with Mike White Ford and I could not be more satisfied.
Katrina S. de Mike White Ford of Coeur d'Alene respondió el 06/02/2024 11:14 AM

We're thrilled to hear about your outstanding experience with us, Paul! Providing top-notch service, honest and efficient technicians, and the right price are our top priorities. We're glad to have made a great first impression, and we hope to continue exceeding your expectations in the future.

Empleados con los que trabajó

DE
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DOUGLAS E.
Hayden, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/31/2024
cliente verificadoCliente Verificado
10
Categoría: Service
Awesome service.
Picked my vehicle up from work and brought it back after service was completed. Allowed me to continue working without disruption.
Katrina S. de Mike White Ford of Coeur d'Alene respondió el 05/31/2024 01:55 PM

Thank you for taking the time to share your experience with us, Douglas! We're thrilled to hear that our vehicle pick-up and drop-off service allowed you to continue working without any disruption. We always strive to make servicing your vehicle as convenient as possible. We appreciate your business and look forward to serving you again in the future.

Empleados con los que trabajó

DS
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DON S.
Hayden, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/31/2024
cliente verificadoCliente Verificado
9
Categoría: Service
Service
Thank you
Katrina S. de Mike White Ford of Coeur d'Alene respondió el 05/31/2024 12:14 PM

Don, we appreciate your 5-star review! It's great to hear that you had a positive experience at our dealership. We're thrilled that you were satisfied with our service and hope to see you again in the future. If you have any further feedback or questions, feel free to reach out.

Empleados con los que trabajó

DR
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DONALD R.
Rathdrum, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/29/2024
cliente verificadoCliente Verificado
10
Categoría: Service
Great service
Always great service, very nice people in the service dept and they have taken great care of my Bronco
Katrina S. de Mike White Ford of Coeur d'Alene respondió el 05/29/2024 07:32 PM

Donald, thank you for the fantastic review! We're thrilled to hear that you had a great experience with our service department and that your Bronco is receiving top-notch care. We'll be sure to pass along your kind words to our service team. Looking forward to seeing you and your Bronco again in the future!

Empleados con los que trabajó

CW
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CHLOE W.
Hayden, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/24/2024
cliente verificadoCliente Verificado
10
Categoría: Service
Excellent Service!
My experience was excellent! Quick and efficient. The service team is also so kind and knowledgeable. Highly recommend!
Katrina S. de Mike White Ford of Coeur d'Alene respondió el 05/24/2024 10:43 AM

We're thrilled to hear about your excellent experience at Mike White Ford, Chloe! Our team takes pride in providing quick, efficient, and knowledgeable service. Thank you for recommending us. We look forward to welcoming you back in the future!

Empleados con los que trabajó

JM
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JIM M.
Athol, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/22/2024
cliente verificadoCliente Verificado
10
Categoría: Service
Truck Service
Mike White has always been good. Brent took great care of me, communication was great.
Katrina S. de Mike White Ford of Coeur d'Alene respondió el 05/22/2024 04:24 PM

We're thrilled to hear that Brent provided top-notch service and excellent communication during your visit. Thanks for putting your trust in us, and we hope to see you again in the future!

Empleados con los que trabajó

CS
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CHARLENE S.
Hayden, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/22/2024
cliente verificadoCliente Verificado
10
Categoría: Service
Everything went great!
I was able to get a timely appointment for an oil change. They check everything and everything went great!
Katrina S. de Mike White Ford of Coeur d'Alene respondió el 05/22/2024 09:36 AM

We're glad to hear that your experience at our service center was top-notch, Charlene! Timely appointments and thorough oil changes are what we're all about. Thanks for choosing us for your automotive needs. We look forward to serving you again in the future!

Empleados con los que trabajó

JL
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JEAN L.
Spokane, WA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/20/2024
cliente verificadoCliente Verificado
10
Categoría: Service
FAST BRAKE WORK
It was stated that upon arriving at about 0800HRS I should be out before noon, but my car being a temperamental "B" (if ya know what I mean) made it difficult for the mechanics to do their job. Hence I did not leave the dealership until about 1430HRS because she wanted to be difficult. Something about a bunch of strange men touching her. I don't know, but I'll have a talk with her about that attitude before her next checkup. :D
Katrina S. de Mike White Ford of Coeur d'Alene respondió el 05/20/2024 09:55 PM

We appreciate you taking the time to leave us a review, Jean, and we're glad to hear that you had a positive experience with us despite the unpredictable nature of your "temperamental" car! We understand that car troubles can be frustrating, but we're pleased to hear that our team was able to address the issue and get you back on the road. We look forward to assisting you and your "B" in the future. Safe travels!

Empleados con los que trabajó

MD
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MIKE D.
Dalton Gardens, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/17/2024
cliente verificadoCliente Verificado
10
Categoría: Service
Great service
Always quick kind and through! Great dealership!
Katrina S. de Mike White Ford of Coeur d'Alene respondió el 05/17/2024 05:35 PM

We're delighted to hear that you had a positive experience with us, Mike! Providing quick, kind, and thorough service is what we aim for, and we're thrilled to know that you found that with us. Thank you for choosing us, and we hope to see you again in the future!

Empleados con los que trabajó

Cliente verificado
Dalton Gardens, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/14/2024
cliente verificadoCliente Verificado
10
Categoría: Service
New tires
Best tire prices and service in town !
Katrina S. de Mike White Ford of Coeur d'Alene respondió el 05/14/2024 04:09 PM

We're thrilled to hear that you found our tire prices and service to be the best in town! We pride ourselves on delivering top-notch service and competitive pricing. Thank you for choosing us for your tire needs. We look forward to serving you again in the future!

Empleados con los que trabajó

PW
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PATRICK W.
Rathdrum, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/04/2024
cliente verificadoCliente Verificado
10
Categoría: Service
Oil Change
Brent Parker took good care of my F-150. Professional, courteous and on point. Highly recommended!
Katrina S. de Mike White Ford of Coeur d'Alene respondió el 05/04/2024 12:49 PM

Thank you, Patrick! We're thrilled to hear that Brent provided you with professional and courteous service for your F-150. We aim to provide top-notch care to all our customers and are delighted to know we hit the mark with you. Look forward to seeing you in the future!

Empleados con los que trabajó

MW
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MARK W.
Hayden, ID
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
04/28/2024
cliente verificadoCliente Verificado
9
Categoría: Service
They did oil and filter with tire rotation
quick in and out, professional experience
Katrina S. de Mike White Ford of Coeur d'Alene respondió el 04/28/2024 08:19 AM

Hi, Mark! We're thrilled to hear you had a good experience at our dealership! Providing efficient and professional service is what we aim for, and we're glad to know we met your expectations. Thank you for taking the time to share your positive feedback with us. We look forward to serving you again in the future!

Empleados con los que trabajó

MG
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MIKE G.
Rathdrum, ID
Ford F350
Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5
04/27/2024
cliente verificadoCliente Verificado
5
Categoría: Service
Had a 8am appointment truck didn’t go into the shop until 8:50 . Why have an appointment.
Look above
Katrina S. de Mike White Ford of Coeur d'Alene respondió el 04/28/2024 08:25 AM

Thank you, Mike, for sharing your thoughts with us. We sincerely apologize for the experience you had at our dealership. Your feedback is important to us, and we take your concerns very seriously. Your safety and satisfaction are our top priorities and we are sorry we missed the mark. We would appreciate the opportunity to investigate this matter further and address the issues you encountered. Could you please provide us with your contact information so that we can reach out to you directly? We want to make sure that we can rectify the situation and ensure that this type of experience does not happen again in the future. Again, we apologize for any inconvenience caused and appreciate your patience. Your feedback helps us improve and deliver better service. We look forward to hearing from you soon.

Empleados con los que trabajó
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.