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SureCritic / Concesionario Hyundai / Earnhardt Hyundai North Scottsdale / BEN GIRARD
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BEN GIRARD

Earnhardt Hyundai North Scottsdale
Calificación General
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(1203 reviews)
87

Reseñas de BEN GIRARD

Cliente verificado
Phoenix, AZ
2014 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/21/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great dealership
The service department always greets you and treats you fairly. Great job as always.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 05/23/2019 12:48 PM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó
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BEN GIRARD
WG
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William G.
Scottsdale, AZ
2019 Hyundai Santa Fe X
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/21/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service
Service tech and service manager Ben & Michael. Bought 7 cars there because of the service.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 05/23/2019 02:52 PM

We really appreciate your loyalty.

It has been our absolute pleasure to be your family's dealer and we look forward to being here for you for all the years, miles, and Hyundais to come.

Michael Southern
Service Manager

Empleados con los que trabajó
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BEN GIRARD
PG
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Philip G.
Fountain Hills, AZ
2015 Hyundai Genesis
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/20/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
The Service Personnel
Ben Girard has been our service contact for the more than 8 years; we have always turned to him for our needs and his advice. He's a keeper.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 05/23/2019 01:04 PM

Thank you for the great review and recommendation for Ben Girard your advisor.

We are happy to be your Genesis dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Empleados con los que trabajó
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BEN GIRARD
JD
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Joseph D.
Phoenix, AZ
2011 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/19/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Fast service
Went in to have the two recalls done an hour and a half with no car wash. Ben Girard was very helpful
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 05/23/2019 01:03 PM

Thank you for the great review and recommendation for Ben Girard your advisor.

We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Empleados con los que trabajó
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BEN GIRARD
RJ
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Robert J.
Casa Grande, AZ
2017 Hyundai Santa Fe S
Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5
05/17/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
I don’t do this
See the above comment
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 05/20/2019 04:14 PM

Thank you for doing what you don't do?

We're sorry your experience was less than perfect.  We'd be happy to make it up to you and look forward to talking with you more.

Michael Southern
Service Manager

Empleados con los que trabajó
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BEN GIRARD
LT
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Loren T.
Scottsdale, AZ
2013 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/16/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Friendly and Accommodating
Ben was very pleasant to work with and the service was quick!
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 05/23/2019 12:47 PM

Thank you for the great review and recommendation for Ben Girard your advisor.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó
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BEN GIRARD
WP
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William P.
Sun Lakes, AZ
2015 Hyundai Genesis
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/16/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service
This dealership makes you feel that you are appreciated.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 05/23/2019 12:46 PM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó
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BEN GIRARD
JB
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John B.
Shawano, WI
2018 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/15/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Friendly staff
Staff makes you feel welcome.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 05/23/2019 12:46 PM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó
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BEN GIRARD
MV
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Michael V.
Scottsdale, AZ
2015 Hyundai Genesis
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/14/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great Serrvice
You can always depend on the member of the service department as ever member including the man who run the team is always there for you, that is what I like and have always been getting over the last 10 years
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 05/23/2019 12:43 PM

Thank you for the wonderful review and recommendation.

It has been our absolute pleasure to be your Hyundai and Genesis dealer and we look forward to being here for you for all the years, miles, and vehicles to come.

Michael Southern
Service Manager

Empleados con los que trabajó
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BEN GIRARD
MP
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Mae P.
Cave Creek, AZ
2008 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/14/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Courtesy
Always explain what’s needed, ever courteous to an older, single woman, never feel age or gender any consequence. So pleased to have valet service, not just for a few customers.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 05/23/2019 12:11 PM

Thank you for the 5-star review.

We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Empleados con los que trabajó
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BEN GIRARD
Cliente verificado
Scottsdale, AZ
2015 Hyundai Genesis
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/14/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Good staff makes it happen - all the time!
With my apology for the late response to the survey. Thanks to Service Manager Mike Southern for assigning Ben Girard as my new Service Consultant. Earnhardt's records of prompt, courteous and excellent customer satisfaction continues. Turns out Ben and I may have had interactions before with service on our Lexus before the purchase of our first Genesis. I will see you again when we complete our trip east. Regards, CharlieY
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 05/14/2019 09:29 AM

Thank you for the 5-star review.

We are happy to be your Genesis dealer and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó
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BEN GIRARD
RM
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Roweliza M.
Scottsdale, AZ
2013 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/13/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service
Good service
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 05/14/2019 09:30 AM

Thank you for the 5-star review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó
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BEN GIRARD
HS
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Heidi S.
Scottsdale, AZ
2007 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/11/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Thumps Up
Mike Southern and Ben Girard always make sure servicing my Santa Fe is a smooth process! It’s great to know I can always count on them!
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 05/14/2019 09:31 AM

Thank you for the fantastic review and recommendation.

We are very happy to be your Hyundai dealer and we look forward to serving you for all the years and miles ahead.

Michael Southern
Service Manager

Empleados con los que trabajó
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BEN GIRARD
Cliente verificado
New River, AZ
2013 Hyundai Sonata Hyb
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/11/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
1st Class place
Clean, relaxing, efficient business comfortable for waiting on service completion
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 05/14/2019 09:31 AM

Thank you for the awesome review.

We are happy to be your hybrid dealer and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó
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BEN GIRARD
Cliente verificado
Carefree, AZ
2014 Hyundai Elantra
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
05/07/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service
Excellent communication and Parts Dept are super!
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 05/10/2019 04:58 PM

Thank you for the positive review.

We are happy to be your dealer and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó
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BEN GIRARD
LC
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Luann C.
Phoenix, AZ
2014 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/07/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Ben Girard is a true pro!
Customer service, responsiveness, straight-shooter, with professionalism and kindness through it all. Ben rocks, and I hope Earnhardt takes great care of him- a true asset to the organization! :)
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 05/14/2019 09:34 AM

Thank you for the awesome review and recommendation for Ben Girard your advisor.

Ben does rock!

We are happy to be your Hyundai dealer and we look forward to serving you again next visit.

Michael Southern
Service Manager

Empleados con los que trabajó
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BEN GIRARD
CH
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Charles H.
Scottsdale, AZ
2012 Hyundai Genesis
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/04/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Excellent Service
The staff always makes a business and Earnhardt Hyundai has the best service because they employee excellent employees. You always feel WELCOME when you walk into the Dealership.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 05/14/2019 09:25 AM

Thank you for the excellent review and recommendation.

We are happy to be your Genesis dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Empleados con los que trabajó
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BEN GIRARD
CM
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Carl M.
Scottsdale, AZ
2015 Hyundai Tucson
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
05/03/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
no comment
location
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 05/06/2019 09:34 AM

Thank you for the positive review.

Michael Southern
Service Manager

Empleados con los que trabajó
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BEN GIRARD
JW
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James W.
Fountain Hills, AZ
2017 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/02/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great service everytime.
It is easy to review Earnhardt Hyundai, they do a great job every time. Every review comes across as the same, but it would be extremely hard to improve on the best service I have ever experienced. My suggestion, buy a great vehicle (Hyundai) and have it serviced by the best and this shop.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 05/06/2019 09:40 AM

Thank you for the awesome review and recommendation.

We are very happy to be your dealership and we look forward to serving you for all the years, miles, and Hyundais to come.

Michael Southern
Service Manager

Empleados con los que trabajó
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BEN GIRARD
JB
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John B.
Scottsdale, AZ
2017 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/29/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
JB Santa Fe Current Service
Again Ben Girard provided excellent service for my current service needs.
Best practices lead by Michael Southern, Director of Customer Service continues at a high level.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 04/29/2019 04:22 PM

Thank you John for the wonderful review.

We have been very happy to be your Hyundai dealer these many years.  Thank you for choosing us and we look forward to being here for you for many more years, miles, and Hyundais to come.

Michael Southern
Service Manager

Empleados con los que trabajó
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BEN GIRARD
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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