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BEN GIRARD

Calificación General
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(1203 reviews)
87

PG
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Paula G.
Scottsdale, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/06/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Friendly, professional, honest information and explanations, and great service.
Facilities are bright and clean. Ben Girard is the consummate Service Rep displaying exceptional knowledge, experience and skill on the vehicles being serviced. His honesty in explaining work performed, as well as answering your questions, exemplifies Earnhardt's motto of "That Ain't No Bull".
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 09/25/2019 03:32 PM

Thank you for the great review and recommendation.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó

JD
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James D.
Mesa, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/31/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Title
Good Fast Service.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 09/12/2019 11:34 AM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look fowrard to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó

Cliente verificado
Phoenix, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/30/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great service!
Brought my car in for a recall and had an issue I thought was related. They found out it wasn’t but it was a simple fix and they took care of it for me for no cost. Awesome service here and helpful staff. Will be back.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 09/25/2019 03:28 PM

Thank you for the great review and recommendation.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó

KK
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Karin K.
Scottsdale, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/28/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Excellent service. Ben is Great !!!
Excellent service
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 09/25/2019 03:26 PM

Thank you for the excellent review and recommendation.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó

JG
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Joan G.
Scottsdale, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/27/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Car service
Great job I even got in early thanks
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 09/12/2019 11:26 AM

Thank you for the 5-star review.

We are happy to be your Hyundai dealer and we look fowrard to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó

Cliente verificado
Phoenix, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/27/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Continued looking for the problem that existed almost since it was purchased.
Hopefully they found the problem and fixed it after 3 or 4 times. The car was not dependable and would not start. Had to be towed into the dealer 3 or 4 times at least for the same problem. If it occurs again, we will look into alternatives. We need to have a dependable car because of medical issues that occur. This car has not been dependable. We have had an Equis, Genesis (top of the line), and the Genesis G90. The only car with a problem has been the 2015 Genesis.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 09/25/2019 03:26 PM

Thank you for the great review and recommendation.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó

Cliente verificado
Mesa, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/27/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Karen T
Awesome , professional service.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 09/25/2019 03:25 PM

Thank you for the great review and recommendation.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó

PG
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Paul G.
Scottsdale, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/27/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
15,000 service
Great service. Great valet service. Highly recommended
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 09/12/2019 11:26 AM

Thank you for the 5-star review.

We are happy to be your Hyundai dealer and we look fowrard to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó

DI
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David I.
Phoenix, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/27/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service
The service department and employees are always great!
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 09/25/2019 03:10 PM

Thank you for the great review and recommendation.

We are happy to be your Hyundia dealer and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó

Cliente verificado
Phoenix, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/24/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
EARNHARDT HYUNDAI
I have bought 3 cars from Earnhardt and always go there for service. The people are very friendly and always take good care of my car.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 09/12/2019 11:25 AM

Thank you for the 5-star review.

We are happy to be your Hyundai dealer and we look fowrard to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó

BM
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Barbara M.
Surprise, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/23/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service dept
As always another great service experience !
Ben Girard is absolutely fantastic as always .
He makes my visit very easy and keeps up in what I need to have done .
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 09/25/2019 03:09 PM

Thank you for the great review and recommendation.

We are happy to be your Hyundia dealer and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó

CG
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Constance G.
Scottsdale, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/23/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Relax at the Hyundai dealership!
I love the atmosphere of Hyundai when going in for service. To wait for the car you get to have coffee, a sweet treat or a bagel & cream cheese! You can east in front of the TV, read a magazine or browse at the cars in the show room. Clean atmosphere, and friendly people. What more can you ask for?
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 09/25/2019 03:24 PM

Thank you for the great review and recommendation.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó

FC
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Francisco C.
Scottsdale, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/21/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service
Great service always.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 09/25/2019 03:09 PM

Thank you for the great review and recommendation.

We are happy to be your Hyundia dealer and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó

Cliente verificado
Gilbert, AZ
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
08/20/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Concenvenice
My first driver seemed quite crumpy. I tried 3 times to start a conversation. He seemed like the wrong guy for the job.
My main contact at the counter could not have been better. - Ben
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 08/22/2019 11:40 AM

Thank you for the positive review despite our crumpy driver.  So strange both of our drivers have been with us a long time, we're glad Ben was able to save the day though.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó

DS
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David S.
Fountain Hills, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/20/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Outstanding Service
Service consultant, Ben Girard, provided outstanding customer service.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 09/25/2019 03:06 PM

Thank you for the great review and recommendation.

We are happy to be your Hyundia dealer and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó

TT
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Ted T.
Scottsdale, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/15/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great Service
My Service Rep, Ben Girard, is the best! Always so polite and helpful and if can help lower your bill with a coupon, he will. The free breakfast is great too while you are getting your car serviced.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 09/25/2019 03:05 PM

Thank you for the great review and recommendation.

We are happy to be your Hyundia dealer and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó

WG
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Wallace G.
Scottsdale, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/15/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
great service and maintenance work
great service and maintenance work
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 09/25/2019 03:05 PM

Thank you for the great review and recommendation.

We are happy to be your Hyundia dealer and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó

EH
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Ethel H.
Mesa, AZ
2018 Hyundai Ioniq Plugin Hybrid
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/15/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great Dealership
Service performed as requested with no up selling pressure. Service waiting area very comfortable.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 09/25/2019 03:04 PM

Thank you for the 5-star review.

We are happy to be your Hyundia dealer and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó

MO
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Michael O.
Scottsdale, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/13/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Repair
The repair was done fast and quick even though it was the noon hour.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 08/22/2019 01:45 PM

Thank you for the great review and recommendation.

We are happy to be your dealershipo and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó

DS
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David S.
Scottsdale, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/11/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Ben Girard
Ben Girard the service advisor is very knowledgeable & professional, always get great service.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 08/22/2019 11:51 AM

Thank you for the excellent review and recommendation for Ben Girard your advisor.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.