AS

Angelo Scaglione

Owner/Operator
Calificación General
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(56 reviews)
96

AS
ANTHONY S.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/09/2025
cliente verificadoCliente Verificado
10
Honest, Reliable, Quality
SmithWest is an Honest, Reliable and Quality repair shop. My father brought his Mercedes back to the dealership for a minor gas leak and wanted to charge over $2k for the repair. After speaking with Cassandra who is always pleasant and accommodating, We dropped the car off for Angelo and his team to look at. After inspection, the repair was done for more than 50% less than Mercedes. I highly recommend SmithWest and trust them with all mine and my families vehicles.
Angelo S., Owner/Operator de Smithwest Service Center respondió el 10/10/2025 05:30 AM

Your positive feedback about Smithwest Service Center is greatly appreciated. It's wonderful to hear that Cassandra’s pleasant demeanor made the process easier for you, and that Angelo and the team were able to provide such a cost-effective solution. We always aim to keep our customers' wallets a bit heavier while ensuring their vehicles are in excellent shape. Thank you for placing your trust in us; we look forward to continuing to serve you and your family in the future!

Angelo S., Owner/Operator de Smithwest Service Center respondió el 10/16/2025 06:59 AM

Dear Valued Customer,

 

We sincerely appreciate you’re taking the time to complete the survey regarding your recent experience with Smithwest Service Center Inc. Your feedback is incredibly valuable to us and helps us continually improve our services to better meet your needs.

 

We are delighted to hear that you had a great experience with us. At Smithwest Service Center Inc., we strive to provide exceptional service, and your positive comments motivate our team to maintain the highest standards of quality and customer satisfaction.

 

If there is anything further, we can do to assist you or if you have additional suggestions, please do not hesitate to reach out personally at aaa@smithwestauto.com. We look forward to serving you again in the future.

 

Thank you once again for your kind words and for choosing Smithwest Service Center Inc.

 

Warm regards,  

 

Angelo S

President/CEO

Smithwest Service Center Inc.  


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BRENDAN W.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/09/2025
cliente verificadoCliente Verificado
10
knowledgeable and professional
They go above and beyond. Very knowledgeable and professional. Once and done. Fixed
Angelo S., Owner/Operator de Smithwest Service Center respondió el 10/09/2025 01:23 PM

We appreciate your feedback highlighting the commitment and expertise demonstrated by our team. It is our goal to provide thorough and effective service to all our customers. Your satisfaction reinforces our efforts to maintain high standards. Thank you for choosing us for your automotive needs.

Empleados con los que trabajó

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ANDREW W.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/09/2025
cliente verificadoCliente Verificado
10
Another great experience.
Quality work at a reasonable price. Highest recommendation.
Angelo S., Owner/Operator de Smithwest Service Center respondió el 10/09/2025 01:09 PM

We appreciate your positive feedback regarding your recent experience with us. It is gratifying to know that you found our work to be of high quality and reasonably priced. Your recommendation serves as a testament to our commitment to customer satisfaction. Thank you for choosing Smithwest Service Center.

Empleados con los que trabajó

AC
ANNE C.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/22/2025
cliente verificadoCliente Verificado
10
Very satisfied with making my car is mechanically safe
I have used Smithwest for the past 6 years & am very satisfied with the repair work done on my vehicle.
Angelo S., Owner/Operator de Smithwest Service Center respondió el 09/23/2025 05:04 AM

We appreciate your continued trust in Smithwest Service Center over the past six years. It is rewarding to know that you are satisfied with the repair work on your vehicle. We strive to maintain high standards in our service and your feedback encourages us to keep doing our best. Thank you for being a loyal customer.

Empleados con los que trabajó

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JOHN D.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/09/2025
cliente verificadoCliente Verificado
10
2nd year with Smithwest
Very professional, provides updates on future maintenance
Angelo S., Owner/Operator de Smithwest Service Center respondió el 09/10/2025 05:04 AM

We appreciate you taking the time to share your experience with us! It's great to hear that you found our professionalism up to par and that the updates on future maintenance were helpful. We believe in keeping our customers informed; after all, a well-maintained vehicle is a happy vehicle! If there's anything else we can assist you with, just let us know.

Empleados con los que trabajó

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MITCHELL M.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/09/2025
cliente verificadoCliente Verificado
10
Great team at Smithwest
Honest, trustworthy, and dedicated team makes sure you’re completely satisfied. The waiting area and shop is absolutely spotless. Highly recommended.
Angelo S., Owner/Operator de Smithwest Service Center respondió el 09/10/2025 05:05 AM

We appreciate your positive feedback and are pleased to hear about your satisfaction with our team's honesty and dedication. Maintaining a clean and inviting environment is a priority for us, and it is rewarding to know you noticed. Thank you for recommending us; we value your support and look forward to serving you again in the future.

Empleados con los que trabajó

MR
MIKE R.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/19/2025
cliente verificadoCliente Verificado
10
Always professional
Never dissatisfied. Work that is done is always explained thoroughly
Angelo S., Owner/Operator de Smithwest Service Center respondió el 08/20/2025 04:47 AM

We appreciate your feedback! It is our pleasure to provide detailed explanations along with our services, ensuring that you feel right at home and informed while your vehicle is in our care. 🚗 We're committed to maintaining this level of satisfaction and transparency. It's all about keeping those wheels turning smoothly! 😊


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BRIAN W.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/16/2025
cliente verificadoCliente Verificado
10
Great team!
Smithwest does an awesome job. Very trustworthy and always able to work within my schedule.
Angelo S., Owner/Operator de Smithwest Service Center respondió el 07/17/2025 08:29 AM

We appreciate you sharing your experience with us! It’s great to hear that you find our service trustworthy and that we’re able to accommodate your schedule. Our team strives to provide the best service possible, and feedback like yours motivates us to keep up the good work. 🚗✨


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WAYNE A.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/16/2025
cliente verificadoCliente Verificado
10
Oil Change
Excellent service- quick.
Angelo S., Owner/Operator de Smithwest Service Center respondió el 07/17/2025 08:29 AM

We're pleased to hear you had a great experience with our service! 🚗✨ Quick and efficient service is what we aim for, and it's rewarding to know we met your expectations. We appreciate your support and look forward to assisting you in the future!

Empleados con los que trabajó

BH
BILL H.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/26/2025
cliente verificadoCliente Verificado
10
Great Service from Big Mike!
I brought my vehicle in and Mike got me right in and fixed my issue! He was prompt, professional, neat, and very nice!!! The place is the cleanest mechanic shop that I have ever entered. Angelo is great also!!!
Angelo S., Owner/Operator de Smithwest Service Center respondió el 06/26/2025 08:17 AM

We appreciate you taking the time to share your experience! It's fantastic to hear that Mike was able to get you sorted out quickly and professionally. We strive to keep the shop sparkling clean so you can feel comfortable every time you walk in. And yes, Angelo definitely knows how to bring the “great” in customer service! We hope your vehicle is running as smoothly as your review reads.


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ANTHONY L.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/17/2025
cliente verificadoCliente Verificado
10
Professional
Always a pleasure working with Michael, Cassandra and Angelo.
Very polite, knowledgeable and for a mechanic shop very clean.
Angelo S., Owner/Operator de Smithwest Service Center respondió el 06/17/2025 12:42 PM

We appreciate your positive remarks regarding your experience with our team. It is gratifying to hear that you found our staff polite and knowledgeable, as well as our facilities well-maintained. Our commitment to providing exceptional service remains our top priority. Thank you for choosing us for your automotive needs! 😊🚗

Empleados con los que trabajó

AW
ANDREW W.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/17/2025
cliente verificadoCliente Verificado
10
Best Shop All Around
Smithwest is Kind Caring Respectful and Honest when it comes to your car and its repairs. I can rely on them on any needs for my truck to keep going. I have never seen a shop like this since I lived in Maryland. Best Auto Mechanic Shop in New York.
Angelo S., Owner/Operator de Smithwest Service Center respondió el 06/17/2025 12:27 PM

We appreciate your invaluable feedback regarding your experience with Smithwest Service Center. It is gratifying to know that our commitment to kindness, respect, and honesty resonates with you. Maintaining the reliability of your truck is our priority, and we strive to ensure that all our customers feel confident in our services. Your endorsement as the best auto mechanic shop in New York is greatly appreciated. Thank you for entrusting us with your automotive needs. 🚗✨


JR
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Jon R.
Smithtown, NY
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/09/2025
10
Excellent work, clean environment, keeps all my cars running.
Excellent work, never a problem, all my 3 cars run terrific.
Angelo S., Owner/Operator de Smithwest Service Center respondió el 06/10/2025 10:30 AM

We appreciate your positive feedback regarding the quality of our work. It is gratifying to know that all of your vehicles are performing well under our care. Your continued trust in our services is highly valued, and we remain committed to providing the best possible experience for all our customers.

Empleados con los que trabajó

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RANDY F.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/20/2025
cliente verificadoCliente Verificado
10
Great shop, very professional
I have been using Smithwest for many years, servicing my last two Mercedes SUV’s.
For the record, I frankly trust Angelo, Mike, and the other technicians, even more than the Mercedes dealers.
They have never disappointed me, I have never been dissatisfied, and most importantly to me, the job is done to OEM specs, and I have never had to come back, because of a problem with a repair.

What better can you expect than that??
This week I had a 4 wheel brake job, they used genuine Mercedes rotors and pads, and followed every recommended procedure, like removing, cleaning, and lubing the slides, etc. a truly professional shop.
I now drive 45 each way to them, having moved, but after trying a local shop for an oil change, I realized the difference, they did so many things incorrectly!!
Angelo S., Owner/Operator de Smithwest Service Center respondió el 05/22/2025 09:41 AM

We sincerely appreciate your loyalty over the years and your trust in our team at Smithwest Service Center. It is gratifying to know that our commitment to quality and adherence to OEM specifications have met your expectations consistently. The confidence you have in our technicians is invaluable and reinforces our dedication to maintaining high standards in our service. Your detailed feedback regarding your recent brake job is particularly appreciated, as it highlights the care we take in our work. We understand that the distance you travel reflects your commitment to receiving the best care for your vehicles, and we strive to make that journey worthwhile. Thank you for sharing your experience.

Empleados con los que trabajó

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Raymond I.
Middle Island, NY
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/20/2025
10
Super courteous service
They are straight forward with diagnostics and repair. Super courteous and diligent keeping clients updated. Repairs are done in a timely manner and most importantly done RIGHT.
Angelo S., Owner/Operator de Smithwest Service Center respondió el 05/22/2025 09:41 AM

We appreciate your feedback regarding your experience with our services. It is gratifying to hear that you found our diagnostic process clear and our staff courteous. We strive to maintain consistent communication with our clients, and it is rewarding to know that you felt informed throughout your repair process. Thank you for recognizing the importance of timely and correct repairs; it is a commitment we take seriously in our service to you.


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RAY I.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/20/2025
cliente verificadoCliente Verificado
10
Super courteous service
They are straight forward with diagnostics and repair. Super courteous and diligent keeping clients updated. Repairs are done in a timely manner and most importantly done RIGHT.
Angelo S., Owner/Operator de Smithwest Service Center respondió el 05/22/2025 09:41 AM

We appreciate your positive feedback regarding your experience with our diagnostic and repair services. It is our commitment to provide clear communication and timely updates to our clients, and we are pleased to know that you found our efforts satisfactory. Delivering quality repairs is of utmost importance to us, and we are glad that we met your expectations. Your support is invaluable to our team.


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DEBRA K.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/19/2025
cliente verificadoCliente Verificado
10
Excellent service.
They are always ready to help when needed.
Angelo S., Owner/Operator de Smithwest Service Center respondió el 05/21/2025 09:41 AM

We appreciate your feedback regarding the assistance you've received at our service center. It is our priority to provide support and ensure our customers have a positive experience. Your acknowledgment of our readiness to help is greatly valued.

Empleados con los que trabajó
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