AS

Angelo Scaglione

Owner/Operator
Calificación General
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(30 reviews)
93

Cliente verificado
Hauppauge, NY
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/20/2025
cliente verificadoCliente Verificado
10
Extended warranty service
Angelo was amazingly helpful with getting the work done through the warranty company. Very friendly and patient.
Angelo S., Owner/Operator de Smithwest Service Center respondió el 12/22/2025 09:38 AM

We are delighted to hear about your positive experience with our team, particularly with Angelo. His dedication to assisting customers through the often complex warranty processes is commendable, and it is always gratifying to learn that our efforts to provide friendly and patient service resonate with our valued clients. It seems like he not only got the job done but also made the journey pleasant—like a smooth drive on a sunny day. Thank you for taking the time to share your thoughts, and we sincerely appreciate your business.

Empleados con los que trabajó

JM
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JOHN M.
Hauppauge, NY
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/20/2025
cliente verificadoCliente Verificado
10
Must receipt service
Excellent service center. Problems are aways solved on the first visit. Fair pricing on all type of repairs.
Staff is knowledgeable and well trained. Please to deal with this facility.
Angelo S., Owner/Operator de Smithwest Service Center respondió el 12/22/2025 09:38 AM

Thank you for sharing your experience with us. It's delightful to hear that our team was able to provide efficient solutions and fair pricing for your repair needs. We take pride in our knowledgeable staff who strive to ensure that every visit is as stress-free as possible, almost as if we were serving a warm cup of coffee rather than fixing your vehicle. Your kind words motivate us to continue delivering top-notch service. We look forward to maintaining this standard of excellence in all future interactions.

Empleados con los que trabajó

FS
FRED S.
Stony Brook, NY
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/18/2025
cliente verificadoCliente Verificado
10
Excellent
I trust Angelo he figures out whats wrong and takes care of it no nonsense don’t mind paying if you get a fair shake
Angelo S., Owner/Operator de Smithwest Service Center respondió el 12/20/2025 09:42 AM

We appreciate your trust in Angelo and our team. It is always our goal to provide clear and straightforward solutions to your automotive needs. Your willingness to invest in a service that gives you a fair shake is commendable, and it reflects how we aim to build lasting relationships with our customers. Rest assured, we will continue to strive for excellence and keep the no-nonsense approach that you value. A reliable vehicle is a happy vehicle, after all!

Empleados con los que trabajó

JL
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JOHN L.
Holtsville, NY
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/18/2025
cliente verificadoCliente Verificado
9
Great Repair Shop
This is the only place I bring my car to get repaired. I can always get an appointment and they always do a great job. I wish some of the prices were not so high, but that’s the reality of today.
Angelo S., Owner/Operator de Smithwest Service Center respondió el 12/20/2025 09:42 AM

We greatly appreciate your loyalty to Smithwest Service Center for your car repairs. It is indeed wonderful to hear that you consistently find us accessible and our work to be of high quality. We understand that automotive repair costs can sometimes feel like they are in a pricing contest with fine dining, and we strive to provide value that matches the care we extend to each vehicle. Your feedback regarding pricing is duly noted, and we will certainly continue to look for ways to best serve our valued customers while maintaining quality. Thank you for choosing us as your go-to repair destination.

Empleados con los que trabajó

TM
Thomas M.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/05/2025
cliente verificadoCliente Verificado
10
Fine Service
Smithwest Service does great work! I have been dealing with them for several years and have always been please with their services’
Angelo S., Owner/Operator de Smithwest Service Center respondió el 12/07/2025 09:41 AM

We appreciate your continued support over the years and are delighted to hear that our team has consistently met your expectations. Your loyalty is invaluable to us, and it appears that the quality of our services has been a winning ticket in your automotive journey. Should you require our assistance in the future, we are more than ready to provide the same high standard of service that you have come to expect. Thank you for taking the time to share your experience. Keep on driving safely!


AA
Anthony A.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/05/2025
cliente verificadoCliente Verificado
10
Service
Always receive excellent service and I’m always very pleased.
Angelo S., Owner/Operator de Smithwest Service Center respondió el 12/07/2025 09:41 AM

We greatly appreciate your kind feedback regarding your experience with us. It is always our goal to provide excellent service, and it brings us great satisfaction to know that we have met your expectations consistently. Your ongoing support is invaluable to us, and we look forward to continuing to serve you in the future. Remember, we are here to keep your vehicle happy, so it can keep you happy as well.

Empleados con los que trabajó

SG
Susan G.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/21/2025
cliente verificadoCliente Verificado
10
Very professional and do excellent work
Very professional
Angelo S., Owner/Operator de Smithwest Service Center respondió el 11/23/2025 09:41 AM

We greatly appreciate your succinct yet impactful feedback. It brings us immense satisfaction to know that our professionalism has resonated with you. A touch of professionalism can indeed transform the mundane into the remarkable, much like a well-pressed suit at a casual gathering. We will continue to strive for excellence in our service, ensuring that every customer's experience is as polished as can be. Thank you for choosing us, and for your generous rating.

Empleados con los que trabajó

GC
Greg C.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/13/2025
cliente verificadoCliente Verificado
10
Good experience with smithwest
Taking g care of my Honda as usual. Getting ahead small issues before they turn into big ones. Thanks guys!
Angelo S., Owner/Operator de Smithwest Service Center respondió el 11/14/2025 05:36 AM

Hey there! We really appreciate you taking the time to share your experience. It's great to hear that our team is helping keep your Honda in tip-top shape. We like to think of ourselves as preventative medicine for cars—kicking small issues to the curb before they can throw a party in your engine! If anything else pops up, you know where to find us. Keep cruising!

Empleados con los que trabajó

SH
Solomon H.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/05/2025
cliente verificadoCliente Verificado
10
Lifesaver Mechanic! Honest Service and True Patience
I cannot recommend Smithwest Service Center enough. I took my car in for an oil change at another facility, and my car, which previously had no issues, ended up smoking and misfiring shortly after.
When my car arrived, Smithwest Service Center quickly diagnosed the damage caused by the other facility. The assistant manager, Cass sent me pictures and Angelo, the owner provided a thorough explanation of everything that went wrong. As someone who doesn't know much about cars, I had many questions. Angelo was incredibly patient, answering all of them without making me feel rushed or like I was asking a silly question.
Smithwest Service Center are clearly experts who genuinely care about their customers. My car is running well now thanks to their skilled work. If you want a trustworthy mechanic who will provide excellent service and clear communication, look no further!
Angelo S., Owner/Operator de Smithwest Service Center respondió el 11/06/2025 05:01 AM

We appreciate your detailed feedback regarding your recent experience at Smithwest Service Center. It is gratifying to know that our team was able to effectively diagnose the issues your vehicle faced and provide you with the necessary explanations and support. Our staff are dedicated to ensuring that all of our customers, regardless of their familiarity with automotive issues, feel informed and comfortable throughout the service process. Your recognition of our commitment to clear communication and quality work reinforces our mission as an expert service center. We are pleased to hear that your vehicle is running smoothly again as a result of our services. Should you need any further assistance or have additional questions in the future, we are here for you ! 

Empleados con los que trabajó

RH
Roxana H.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/22/2025
cliente verificadoCliente Verificado
10
Great job
I have been going here for years give great service.
Angelo S., Owner/Operator de Smithwest Service Center respondió el 10/24/2025 05:53 AM

We appreciate your continued loyalty to Smithwest Service Center over the years. It is wonderful to hear that you consistently receive great service from our team. Our goal is to provide a level of care that makes even the most routine visits feel exceptional. If there is anything specific you enjoy most about your experience, we would love to hear it. Your feedback helps us continue to refine our services, and we always aim to keep the good times rolling—just as long as they are on wheels!

Empleados con los que trabajó

LM
Lori M.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/22/2025
cliente verificadoCliente Verificado
10
Mrs Mahoney
Very pleased with the work and the timely repair. Good to have a nearby shop I can feel comfortable with for future repairs.
Angelo S., Owner/Operator de Smithwest Service Center respondió el 10/22/2025 12:58 PM

We sincerely appreciate your positive feedback regarding your recent experience at Smithwest Service Center. It is always our goal to provide timely and high-quality repairs, so it is gratifying to know that we have met your expectations on this occasion. Knowing that you feel comfortable with us for future repairs is the highest compliment we could receive, and it assures us that our efforts are effective. Should you require our services again, rest assured that we will be here, ready to ensure your vehicle stays in top shape. Happy driving!


FC
FRANK C.
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
10/13/2025
cliente verificadoCliente Verificado
8
First time at Smitwest
Very friendly and professional
Angelo S., Owner/Operator de Smithwest Service Center respondió el 10/14/2025 04:47 AM

We appreciate your positive feedback regarding our friendly and professional service. It's always a pleasure to know that our efforts to create a welcoming environment are appreciated. We strive for five stars, so if there's anything we can do to enhance your experience in the future, please let us know. Your insights are invaluable to us!

Angelo S., Owner/Operator de Smithwest Service Center respondió el 10/16/2025 06:59 AM

Dear Valued Customer,

 

We sincerely appreciate you’re taking the time to complete the survey regarding your recent experience with Smithwest Service Center Inc. Your feedback is incredibly valuable to us and helps us continually improve our services to better meet your needs.

 

We are delighted to hear that you had a great experience with us. At Smithwest Service Center Inc., we strive to provide exceptional service, and your positive comments motivate our team to maintain the highest standards of quality and customer satisfaction.

 

If there is anything further, we can do to assist you or if you have additional suggestions, please do not hesitate to reach out personally at aaa@smithwestauto.com. We look forward to serving you again in the future.

 

Thank you once again for your kind words and for choosing Smithwest Service Center Inc.

 

Warm regards,  

 

Angelo S

President/CEO

Smithwest Service Center Inc.  

Empleados con los que trabajó

WH
WILLIAM H.
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
10/10/2025
cliente verificadoCliente Verificado
8
Quick service
Service was quick and problem solved accurately which a few places could not figure out.
Angelo S., Owner/Operator de Smithwest Service Center respondió el 10/10/2025 05:30 AM

We appreciate your recognition of our quick service and our ability to accurately solve your problem. It is our commitment to deliver effective solutions, and it is encouraging to know that we have met your expectations. If there are any areas in which you believe we could improve or enhance your experience, please feel free to share your thoughts. Your feedback is valuable to us.

Empleados con los que trabajó

AS
ANTHONY S.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/09/2025
cliente verificadoCliente Verificado
10
Honest, Reliable, Quality
SmithWest is an Honest, Reliable and Quality repair shop. My father brought his Mercedes back to the dealership for a minor gas leak and wanted to charge over $2k for the repair. After speaking with Cassandra who is always pleasant and accommodating, We dropped the car off for Angelo and his team to look at. After inspection, the repair was done for more than 50% less than Mercedes. I highly recommend SmithWest and trust them with all mine and my families vehicles.
Angelo S., Owner/Operator de Smithwest Service Center respondió el 10/10/2025 05:30 AM

Your positive feedback about Smithwest Service Center is greatly appreciated. It's wonderful to hear that Cassandra’s pleasant demeanor made the process easier for you, and that Angelo and the team were able to provide such a cost-effective solution. We always aim to keep our customers' wallets a bit heavier while ensuring their vehicles are in excellent shape. Thank you for placing your trust in us; we look forward to continuing to serve you and your family in the future!

Angelo S., Owner/Operator de Smithwest Service Center respondió el 10/16/2025 06:59 AM

Dear Valued Customer,

 

We sincerely appreciate you’re taking the time to complete the survey regarding your recent experience with Smithwest Service Center Inc. Your feedback is incredibly valuable to us and helps us continually improve our services to better meet your needs.

 

We are delighted to hear that you had a great experience with us. At Smithwest Service Center Inc., we strive to provide exceptional service, and your positive comments motivate our team to maintain the highest standards of quality and customer satisfaction.

 

If there is anything further, we can do to assist you or if you have additional suggestions, please do not hesitate to reach out personally at aaa@smithwestauto.com. We look forward to serving you again in the future.

 

Thank you once again for your kind words and for choosing Smithwest Service Center Inc.

 

Warm regards,  

 

Angelo S

President/CEO

Smithwest Service Center Inc.  


BW
BRENDAN W.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/09/2025
cliente verificadoCliente Verificado
10
knowledgeable and professional
They go above and beyond. Very knowledgeable and professional. Once and done. Fixed
Angelo S., Owner/Operator de Smithwest Service Center respondió el 10/09/2025 01:23 PM

We appreciate your feedback highlighting the commitment and expertise demonstrated by our team. It is our goal to provide thorough and effective service to all our customers. Your satisfaction reinforces our efforts to maintain high standards. Thank you for choosing us for your automotive needs.


AW
ANDREW W.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/09/2025
cliente verificadoCliente Verificado
10
Another great experience.
Quality work at a reasonable price. Highest recommendation.
Angelo S., Owner/Operator de Smithwest Service Center respondió el 10/09/2025 01:09 PM

We appreciate your positive feedback regarding your recent experience with us. It is gratifying to know that you found our work to be of high quality and reasonably priced. Your recommendation serves as a testament to our commitment to customer satisfaction. Thank you for choosing Smithwest Service Center.

Empleados con los que trabajó

AC
ANNE C.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/22/2025
cliente verificadoCliente Verificado
10
Very satisfied with making my car is mechanically safe
I have used Smithwest for the past 6 years & am very satisfied with the repair work done on my vehicle.
Angelo S., Owner/Operator de Smithwest Service Center respondió el 09/23/2025 05:04 AM

We appreciate your continued trust in Smithwest Service Center over the past six years. It is rewarding to know that you are satisfied with the repair work on your vehicle. We strive to maintain high standards in our service and your feedback encourages us to keep doing our best. Thank you for being a loyal customer.

Empleados con los que trabajó

JD
JOHN D.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/09/2025
cliente verificadoCliente Verificado
10
2nd year with Smithwest
Very professional, provides updates on future maintenance
Angelo S., Owner/Operator de Smithwest Service Center respondió el 09/10/2025 05:04 AM

We appreciate you taking the time to share your experience with us! It's great to hear that you found our professionalism up to par and that the updates on future maintenance were helpful. We believe in keeping our customers informed; after all, a well-maintained vehicle is a happy vehicle! If there's anything else we can assist you with, just let us know.

Empleados con los que trabajó

MM
MITCHELL M.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/09/2025
cliente verificadoCliente Verificado
10
Great team at Smithwest
Honest, trustworthy, and dedicated team makes sure you’re completely satisfied. The waiting area and shop is absolutely spotless. Highly recommended.
Angelo S., Owner/Operator de Smithwest Service Center respondió el 09/10/2025 05:05 AM

We appreciate your positive feedback and are pleased to hear about your satisfaction with our team's honesty and dedication. Maintaining a clean and inviting environment is a priority for us, and it is rewarding to know you noticed. Thank you for recommending us; we value your support and look forward to serving you again in the future.


MR
MIKE R.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/19/2025
cliente verificadoCliente Verificado
10
Always professional
Never dissatisfied. Work that is done is always explained thoroughly
Angelo S., Owner/Operator de Smithwest Service Center respondió el 08/20/2025 04:47 AM

We appreciate your feedback! It is our pleasure to provide detailed explanations along with our services, ensuring that you feel right at home and informed while your vehicle is in our care. 🚗 We're committed to maintaining this level of satisfaction and transparency. It's all about keeping those wheels turning smoothly! 😊

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